Compare CustomerCount Surveys vs Loopon Post Stay vs Sprout Social

Compare CustomerCount Surveys vs Loopon Post Stay vs Sprout Social

Guest Survey Software vendor comparison between CustomerCount Surveys vs Loopon Post Stay vs Sprout Social. Find out which Guest Survey Software is right for you based on realtime data from 29 verified hotelier reviews across 8 countries.

Ratings Summary

HT Score

CustomerCount Surveys

unranked

Loopon Post Stay

25

Sprout Social

unranked

Popularity

CustomerCount Surveys

0 verified reviews

Loopon Post Stay

25 verified reviews

Sprout Social

4 verified reviews

Likelihood to Recommend

CustomerCount Surveys

0%

Loopon Post Stay

87%

Sprout Social

75%

Ease of Use

CustomerCount Surveys

0

Loopon Post Stay

4.4

Sprout Social

4.8

ROI

CustomerCount Surveys

0

Loopon Post Stay

4.4

Sprout Social

3.5

Implementation

CustomerCount Surveys

Not enough data available

Loopon Post Stay

4.3

Sprout Social

Not enough data available

Customer Support

CustomerCount Surveys

0

Verified Customer Support

Loopon Post Stay

4.5

Verified Customer Support

Sprout Social

3.5

Verified Customer Support

Certificate of Excellence

CustomerCount Surveys

Loopon Post Stay

Sprout Social

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Social review tracking

CustomerCount Surveys

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Loopon Post Stay

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Other

Social review tracking

Sprout Social

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

CustomerCount

CustomerCount

vs.

Loopon

Loopon

vs.

Sprout Social

Take recommendations quiz

Customers

Top 3 Segments

CustomerCount Surveys

Resorts - 0%

Motels - 0%

Hostels - 0%

Loopon Post Stay

Other - 36%

City Center Hotels - 20%

Resorts - 8%

Sprout Social

Other - 50%

Luxury Hotels - 25%

Resorts - 0%

Featured clients

-

-

-

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

What Customers Are Saying

Most Recent Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Sprout Social

Fraud

Supervisor Social Media

Most Positive Review

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Loopon Post Stay

Premier Guest Feedback and Review Platform

Multi-Property Revenue Manager

Sprout Social

Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant from Santa Rosa (United States)

Most Critical

CustomerCount Surveys

CustomerCount doesn’t have any clients that have vouched for the product

Loopon Post Stay

Satisfying Cooperation - and a good way to communicate with our guests.

Director of Operations

Sprout Social

Fraud

Supervisor Social Media

References

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-

-

General Info

Screenshots

CustomerCount doesn't have any screenshots

Sprout Social doesn't have any screenshots

Integrations

CustomerCount Surveys

CustomerCount doesn't have any integrations

Loopon Post Stay

Property Management Systems (6) Hotel Restaurant POS Systems (3) Hotel Reservations Software (2)

View all integrations (10)

Sprout Social

Sprout Social doesn't have any integrations

Recent Company Updates

-

-

-

Recent Articles

CustomerCount Surveys

CustomerCount doesn’t have any recent articles

Loopon Post Stay

Loopon doesn’t have any recent articles

Sprout Social

Sprout Social doesn’t have any recent articles

Get personalized product recommendations

Product recommendations advisor

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