D-EDGE - Booking Engine vs. Roiback | Booking Engine:
Which Is Right for You?

The Decision

When selecting a booking engine for your hotel, your goal is to boost direct bookings, streamline operations, and enhance guest experience. Both D-Edge and Roiback address these needs, but they do so through different strengths and user experiences. D-Edge, with its extensive integration and a broad feature set, is favored by hotels seeking a robust, European-based platform. Roiback, with a higher recent review count and a focus on international support, is often preferred by hotels looking for flexibility and proven revenue growth. Which aligns better with your hotel’s priorities?

Is D-Edge or Roiback Better for Hotels?

D-Edge’s platform is designed to maximize direct bookings through its powerful rate management tools, seamless OTA integrations, and marketing capabilities like geo-pricing and campaign manager. It is especially suitable if your hotel prioritizes sophisticated rate control and a comprehensive analytics suite. Conversely, Roiback emphasizes user experience, responsiveness, and a suite of features like loyalty programs and detailed reporting, which some hotels find more effective for increasing conversion and revenue. Given the significant difference in review counts—D-Edge with 184 reviews and Roiback with only 43—D-Edge’s more extensive feedback suggests more tested performance but also potentially more complexity.

D-Edge's reviews highlight ease of use, support, and consistent evolution, while some users cite synchronization issues and a complex campaign manager. Roiback’s recent reviews focus on its impact on revenue growth, support, and ease of multi-language use, but some note speed and integration issues. Do you need a platform with proven extensive regional presence or a solution praised for boosting revenue with more personalized support?

D-Edge vs Roiback: Which Should Your Hotel Choose?

If your hotel needs a deeply integrated, feature-rich system with advanced rate and campaign management, go with D-Edge. Its 5 exclusive features—pooled inventory, automated reporting, various rate types, availability blocks, and event modules—offer comprehensive control and operational efficiencies.

If your focus is on increasing direct sales through a user-friendly interface, detailed analytics, and flexible marketing tools, Roiback is the better choice. It boasts a lower implementation complexity, proven revenue increases, and high support ratings, making it ideal for hotels that prioritize simplicity coupled with revenue growth.

Hotels that require precise rate control, advanced marketing features, and regional coverage should lean toward D-Edge. Conversely, properties seeking a straightforward, revenue-boosting solution with extensive support and international adaptability should choose Roiback.

Is D-Edge or Roiback Easier to Use?

D-Edge boasts an ease of use score of 4.6/5 based on user reviews, with many praising its intuitive interface and quick onboarding experience (4.49/5). Its platform is described as user-friendly, even for high-level users managing complex rate structures, and its customer support is consistently rated highly. However, some users mention that certain features like the campaign manager could be more straightforward.

Roiback also scores highly for usability at 4.49/5 and benefits from its simple web interface, multi-language support, and effective onboarding (4.34/5). Its design supports international users well, but some reviews suggest that speed and interface fluidity could be improved.

Edge: D-Edge.

Which Has Better Features: D-Edge or Roiback?

D-Edge offers 29 shared features plus 5 exclusive ones, including pooled inventory, automated reporting, and multiple rate types, making it highly versatile for complex rate management and marketing. Its additional modules for weddings and corporate bookings add further value for specific segments.

Roiback provides 29 shared features as well, with 7 exclusive features such as urgency messaging, booking abandonment recapture, and Facebook conversion tracking. Its feature set supports dynamic promotions and targeted marketing, although it lacks some of D-Edge’s advanced rate management tools.

Edge: D-Edge.

Which Has Better Customer Support: D-Edge or Roiback?

D-Edge’s support team earns a 4.57/5 rating, with reviews praising its responsiveness and helpfulness, especially in multilingual support. Users appreciate their quick problem resolution, but some note delays during peak times.

Roiback’s customer support scores slightly higher at 4.72/5, with reviews emphasizing its personalized, proactive consulting and responsiveness. Clients value its dedicated account managers and ongoing strategic advice, which have helped achieve revenue goals.

Edge: Roiback.

Which Has More Integrations: D-Edge or Roiback?

D-Edge boasts 115 verified partners, including key integrations like Priority Software, HOTELTIME, and Hotello, with 23 shared partners. Its broad integration network supports extensive channel and PMS connectivity, providing more options for complex properties.

Roiback has 27 verified partners, with 23 shared, including major channel managers like STAAH and Lighthouse. While it covers essential integrations, its partner count is smaller, which could limit options for hotels with niche or specific system needs.

Edge: D-Edge.

Which Do Hoteliers Rate Higher: D-Edge or Roiback?

D-Edge has a significantly higher overall rating of 4.65/5 based on 184 reviews, with recent reviews emphasizing ease of use, support, and feature evolution. Its high NPS score of 9.09/10 indicates strong customer loyalty across segments, especially independent and boutique hotels.

Roiback, with only 43 reviews, has a lower rating of 0/5, which suggests either a lack of recent feedback or possible reporting issues. The few recent reviews focus on revenue growth and support, but the limited sample size makes it harder to gauge overall satisfaction.

Edge: D-Edge.

How Much Do D-Edge and Roiback Cost?

D-Edge pricing starts at $400 per month without a free trial, and there are no details about tiered packages or setup fees. Its pricing suggests a premium product aimed at hotels seeking extensive features.

Roiback’s base fee is $500 per month, also without a trial, with a similar absence of tiered options or setup fees. Its slightly higher price may reflect its focus on revenue growth and support services, but the value relative to features depends on your hotel’s specific needs.

What Type of Hotel Should Use D-Edge?

• Hotels that require advanced rate management and campaign tools.
• Properties seeking extensive regional coverage and integrations.
• Hotels with complex promotional strategies and multi-channel distribution.
• Independent hotels looking for a flexible, feature-rich platform.
• Teams that want in-depth analytics and automation.
• Not ideal if your hotel prefers simplicity over customization or has a very limited budget.

What Type of Hotel Should Use Roiback?

• Hotels aiming to increase direct bookings and revenue quickly.
• Properties that value user-friendly interfaces and multi-language support.
• Hotels seeking detailed analytics and personalized consulting.
• Properties looking for a platform that supports international guests.
• Teams that want a straightforward setup with proven revenue impact.
• Not ideal if your hotel needs highly complex rate management or extensive third-party integrations beyond the core set.

The Bottom Line for Hotels

D-Edge offers a comprehensive, highly customizable booking engine with extensive integrations and advanced features, making it ideal for large or complex properties. Its broad regional presence and numerous features support hotels with sophisticated distribution and marketing needs.

Roiback delivers a straightforward, revenue-focused solution praised for its support, ease of use, and proven ability to increase direct bookings. It is especially suited for hotels seeking quick growth, international reach, and a platform that’s easier to operate.

If your hotel values a feature-rich, scalable system with extensive integrations and regional coverage, D-Edge is the clear choice. If you prioritize boosting direct sales with a more intuitive interface and personalized support, Roiback should be your pick.

Overall, based on review volume and recency, D-Edge emerges as the more dependable long-term partner. Its larger and more recent feedback base indicates a more tested and trusted solution for diverse hotel needs.