DayPass vs. IN-Gauge (by Frontline Performance Group):
Which Is Right for You?

The Decision

Choosing the right upselling software for your hotel hinges on your specific needs, budget, and the features most critical to your operations. Both DayPass and IN-Gauge aim to boost ancillary revenue, but they do so through different approaches and levels of maturity. DayPass specializes in leisure and recreation experiences like pools and F&B packages, while IN-Gauge focuses on front-line upselling, staff performance, and revenue analytics. Which solution aligns better with your hotel’s strategic goals?

DayPass and IN-Gauge address revenue growth via upselling; however, their core strengths diverge. DayPass offers a streamlined platform for leisure amenities, mainly suited for resorts and leisure-focused venues, whereas IN-Gauge provides a broader set of tools for staff incentivization, performance tracking, and F&B upselling, making it more versatile for varied hotel types. Are you prioritizing leisure amenities or front-line upselling?

Is DayPass or IN-Gauge Better for Hotels?

DayPass and IN-Gauge each serve different hotel segments and operational models. DayPass, with its focus on leisure amenities, is best suited for resorts, beach clubs, and hotels with extensive recreational facilities—offering a simple way to monetize pools, beaches, and F&B experiences. IN-Gauge, by comparison, is tailored for hotels wanting to optimize front-desk upselling, F&B, and staff performance, making it ideal for branded hotels, city centers, and properties with substantial F&B outlets.

Review data shows DayPass has only one review, which limits confidence, and no recent reviews in the past six months. IN-Gauge, with 92 reviews and recent feedback from 21 hotels, demonstrates a more active user base and more recent insights. Its positive reviews highlight effectiveness in training, revenue tracking, and motivating staff, which are critical for hotels prioritizing team performance. Given the review activity, IN-Gauge’s proven track record makes it the stronger choice for most hotels.

Which Should Your Hotel Choose: DayPass or IN-Gauge?

If your hotel primarily seeks to upsell leisure amenities like pools, beaches, or F&B packages, and your operations are leisure-centric, DayPass is the better fit. Its simple interface and focus on amenity management help drive ancillary revenue without overcomplicating your processes. However, if your hotel prioritizes improving front-line upselling, staff motivation, and performance analytics—especially across multiple departments—IN-Gauge is the clear choice, supported by its extensive feature set and large, recent review count.

For properties that want to expand leisure revenue with minimal complexity, DayPass’s straightforward approach offers quick implementation. Conversely, hotels aiming to motivate staff, get detailed performance insights, and manage F&B upselling should opt for IN-Gauge, which provides a comprehensive suite of tools and strong user testimonials. Your decision hinges on these operational priorities.

Is DayPass or IN-Gauge Easier to Use?

DayPass scores a 4/5 for ease of use, with a simple booking interface tailored for leisure amenities, praised for quick onboarding and staff adoption. IN-Gauge, with a 4.76/5 rating, is lauded for its intuitive UI, straightforward performance dashboards, and easy-to-understand training modules, making frontline staff engagement more accessible.

Recent reviews emphasize that IN-Gauge’s interface is especially user-friendly, with consultants like Dina providing quick, personalized coaching. DayPass’s straightforward platform is effective but less feature-rich, which can be advantageous for quick adoption. Edge: IN-Gauge.

Which Has Better Features: DayPass or IN-Gauge?

DayPass offers 7 shared features with IN-Gauge but has only one feature unique to its platform: Digital Acceptance & Payment Capture. IN-Gauge, on the other hand, boasts 10 features exclusive to its platform, including Room Upgrade Merchandising, Offer Analytics, Inventory & Eligibility Controls, Staff & Department Fulfillment Visibility, and Check-In & On-Property Upsell Support.

While DayPass’s standout feature is its digital payments for leisure amenities, IN-Gauge provides a broader suite for staff incentives, real-time analytics, and on-property upselling support. Given the depth of features, IN-Gauge’s extensive toolkit makes it more versatile for diverse hotel operations. Edge: IN-Gauge.

Which Has Better Customer Support: DayPass or IN-Gauge?

DayPass’s customer support received a perfect 5/5 rating, with reviews emphasizing quick responses and proactive communication, despite the limited review count. IN-Gauge’s support, rated 4.9/5, benefits from long-standing experience and dedicated consultants like Lauren and Alfredo, who are praised for their responsiveness and ongoing engagement.

Recent reviews highlight IN-Gauge’s personalized support, especially during onboarding and training, as a key advantage. DayPass’s support appears reliable but less detailed in recent feedback. Edge: IN-Gauge.

Which Has More Integrations: DayPass or IN-Gauge?

DayPass has 2 verified partners, sharing integration with Oracle Hospitality, and a distinct integration with its own booking engine. IN-Gauge connects with 3 verified partners, including Shiji Group and Stayntouch, offering broader options for property management system integration, with Oracle also a shared partner.

While both platforms integrate with major PMS providers, IN-Gauge’s slightly larger partner list and established industry integrations give it a slight edge in flexibility. Edge: IN-Gauge.

Which Do Hoteliers Rate Higher: DayPass or IN-Gauge?

Given the review counts, IN-Gauge has a substantial base with 92 reviews and recent feedback from 21 hotels, mostly rating it highly for performance, support, and ease of use. DayPass, with only one review, cannot establish a reliable rating, but that review was highly positive.

Most recent reviews for IN-Gauge highlight its impact on revenue growth and team motivation, with a 97% likelihood to recommend. DayPass’s limited review data prevents a meaningful comparison. Edge: IN-Gauge.

How Much Do DayPass and IN-Gauge Cost?

DayPass charges a flat fee of $100, with no free trial or tiered pricing options. IN-Gauge’s base price is $400 per month, also without a trial, but offers a broader set of features and more extensive support.

While DayPass is more budget-friendly, its limited feature set might restrict its scope. IN-Gauge’s higher price reflects its comprehensive functionality and proven performance, making it a better long-term investment for larger or more complex hotels.

What Type of Hotel Should Use DayPass?

• Hotels that focus primarily on leisure amenities like pools, beaches, and F&B packages, particularly resorts and beach clubs.
• Teams aiming for a simple, streamlined platform to monetize leisure experiences without extensive staff training.
• Properties seeking quick implementation with minimal disruption.
• Hotels with a strong recreational focus, where leisure amenity upselling is a primary revenue driver.

Not ideal if:

• You need detailed staff performance tracking.
• Your operations include multiple revenue streams beyond leisure.
• Your hotel requires advanced analytics and on-property upselling tools.

What Type of Hotel Should Use IN-Gauge?

• Hotels of all sizes looking to boost front-line upselling, especially in F&B and ancillary services.
• Branded hotels, city centers, and properties with substantial F&B outlets needing detailed performance analytics.
• Teams that want to motivate and train staff regularly with ongoing performance insights.
• Hotels aiming to automate incentive programs and improve revenue management.

Not ideal if:

• Your hotel’s primary goal is leisure amenity management.
• You prefer a very simple, minimal-feature platform.
• Budget constraints limit investment beyond basic upselling tools.

IN-Gauge vs DayPass: The Bottom Line for Hotels

The core difference lies in their scope: DayPass specializes in leisure amenity upselling, while IN-Gauge offers a broader performance optimization suite covering staff incentives, on-property upselling, and F&B revenue. If your focus is on leisure amenities, DayPass’s straightforward approach can quickly generate additional revenue and is easy to deploy.

For properties seeking a comprehensive approach to upselling, staff motivation, and revenue analytics, IN-Gauge provides more robust tools and recent, highly positive reviews—making it the preferable choice for most hotels. Ultimately, your decision should align with whether your priorities are leisure amenity monetization or performance-driven upselling.