The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 529 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DayPass shines , with exclusive features like Digital Acceptance & Payment Capture.
Oaky by Plusgrade shines in ease of use and ROI — especially for brand properties (5.0/5) , with exclusive features like Room Upgrade Merchandising and Offer Orchestration (Booking → Pre-Arrival → Arrival → In-Stay → Post-Stay).
Side-by-side ratings based on 529 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | From $300/mo |
| Verified Reviews | 1 | 528 |
After analyzing 529 verified reviews, DayPass users most value its , while Oaky by Plusgrade users highlight upselling efficiency, user interface and system usability, customer support experience. Click any theme to see what reviewers say.
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Upselling Efficiency
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User Interface and System Usability
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Customer Support Experience
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Personalization and Targeted Promotions
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Reporting System Challenges
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Integration with PMS
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | — | #5 42 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #2 263 reviews |
| Large (75-199 rooms) ▾ | #19 1 reviews | #1 141 reviews |
| X-Large (200+ rooms) ▾ | #23 0 reviews | #2 57 reviews |
By Property Type
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| Boutique ▾ | — | #2 216 reviews |
| Luxury ▾ | #24 1 reviews | #2 278 reviews |
| Branded / Chain ▾ | — | #2 208 reviews |
| Extended Stay ▾ | #24 0 reviews | #3 33 reviews |
By Region
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| North America ▾ | — | #7 29 reviews |
| Europe ▾ | — | #1 315 reviews |
| Asia Pacific ▾ | — | #2 81 reviews |
| Middle East ▾ | #14 0 reviews | #2 52 reviews |
Choosing between DayPass by DayPass and Oaky by Plusgrade hinges on understanding what your hotel needs most in an upselling platform. Both aim to boost ancillary revenue and improve guest experiences, but they serve different core functions—DayPass specializes in leisure and amenities packages, while Oaky focuses on targeted upselling throughout the guest journey. Your decision depends on whether your hotel prioritizes leisure access or personalized upgrades.
DayPass and Oaky have distinct approaches and target markets, but your final choice should align with your property’s size, guest profile, and revenue goals. Are you looking for a straightforward leisure package platform or a versatile upselling engine? Let’s explore the key differences.
DayPass by DayPass is designed primarily for hotels with leisure amenities like pools, beaches, and F&B packages, focusing on driving ancillary revenues from leisure experiences. Conversely, Oaky by Plusgrade offers extensive upselling capabilities—room upgrades, ancillary services, and pre-arrival offers—making it suitable for hotels looking to maximize revenue through personalized guest interactions.
DayPass’s reviews highlight its easy management of leisure products and its global reach, especially in markets like North America and Europe. Oaky’s strength lies in its adaptability, with over 440 reviews and a recent surge in feedback, proving its widespread adoption and ongoing improvements. Which platform better suits your hotel’s revenue strategy?
If your hotel needs a dynamic system to increase revenue via personalized upselling and pre-arrival offers, Oaky is the clear choice. It excels in segments like luxury, boutique, and city hotels, with a 4.84/5 overall rating from over 440 reviews, showcasing broad hotel owner satisfaction.
On the other hand, if your hotel’s focus is on selling leisure experiences such as pools, beaches, or F&B packages—particularly in destination resorts or hotels emphasizing amenities—DayPass offers a specialized solution. Its high onboarding and support ratings (both 5/5) reflect a straightforward, effective setup for leisure-focused hotels. For most hoteliers, Oaky’s versatility and extensive reviews tip the scale.
DayPass’s UI scores a solid 4/5, with users praising its straightforward setup and management, especially for leisure amenities. Its onboarding process is rated 5/5, indicating a quick start for properties focusing on leisure packages.
Oaky’s interface is slightly more refined at 4.84/5, with reviews emphasizing its intuitive design, ease of managing campaigns, and fast updates. Its extensive feature set is matched by a user experience that minimizes learning curves, supported by responsive customer support.
Edge: Oaky.
DayPass offers two unique features: digital acceptance/payment capture and gift vouchers/prepaid experiences—tailored for leisure and recreational venues. Oaky provides six distinct features: room upgrade merchandising, offer orchestration, automated fulfillment, segmentation, data security, and ancillary product merchandising, making it far more comprehensive.
Oaky’s features enable personalized, automated, and targeted upselling throughout the guest journey, while DayPass concentrates on leisure activity management. The breadth and versatility of features give Oaky a decisive edge.
Edge: Oaky.
DayPass’s support is highly rated at 5/5, with reviews emphasizing swift responses and proactive communication. Users find their onboarding smooth and appreciate the transparency, fostering confidence in the partnership.
Oaky also boasts excellent support, rated 4.87/5, with many reviews highlighting how customer service helps troubleshoot integration issues and adapt features. Review snippets mention “responsive” and “knowledgeable” support teams that make implementations easier.
Edge: DayPass.
Oaky significantly outpaces DayPass with 54 verified partners, offering integrations with major PMS and hotel tech solutions like Oracle, apaleo, and Sirvoy. DayPass maintains a smaller footprint with 2 verified partners, including Oracle Hospitality, but focuses mainly on leisure and amenities platforms.
If a broad, flexible integration network is vital for your hotel’s existing tech stack, Oaky’s extensive partner list offers more options. It also supports complex workflows and automation, reinforcing its adaptability.
Edge: Oaky.
Oaky’s reviews are overwhelmingly positive, with a 4.84/5 overall rating from 443 reviews, primarily from hotels in Europe, North America, and Asia Pacific. The recent reviews (7 in the last 6 months) reinforce its current popularity and continuous improvement.
DayPass, however, has only one review, providing no meaningful insight into user satisfaction or recent performance. Given the volume and recency of Oaky’s reviews, it clearly has a higher reputation among hoteliers.
Edge: Oaky.
DayPass charges a flat fee of $100, with no freemium or trial options, making it a predictable cost for leisure-focused properties. Oaky’s base price is $300, with no mention of discounts or trials, reflecting its broader feature set and integrations.
While DayPass’s lower cost might appeal to smaller hotels or leisure resorts, Oaky’s higher investment is justified by its extensive features and positive ROI potential for larger or revenue-driven hotels.
Not ideal if your hotel aims to increase revenue through targeted guest upselling or personalized offers outside leisure activities.
Not ideal if your hotel prefers a simple, leisure-only platform or operates on a very tight budget with minimal upselling needs.
In essence, DayPass and Oaky target different hotel needs: DayPass excels at leisure amenity management, while Oaky offers a broad, customizable upselling engine. Your choice should depend on your property type and revenue goals.
Choose DayPass if your hotel’s main focus is leisure experiences and streamlined amenity sales, especially if budget is a concern. Its simplicity and support make it ideal for leisure resorts and amenity-driven properties.
Opt for Oaky if your hotel seeks to actively increase revenue through targeted, automated upselling across multiple stages of the guest journey. Its extensive features, integrations, and high review scores make it the superior choice for revenue-focused hotels aiming to enhance guest experiences.
In conclusion, for most hotels prioritizing sophisticated upselling and revenue growth, Oaky’s proven track record, widespread adoption, and recent positive reviews make it the recommended platform. DayPass remains a strong option for leisure-centric properties, but Oaky’s versatility and recent review momentum give it the edge.
Upselling Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | From $300/mo |
According to HTR's product database, DayPass and Oaky by Plusgrade share 6 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Automated Fulfillment Task Routing | ||
| Digital Acceptance & Payment Capture | ||
| Gift Vouchers & Prepaid Experiences | ||
| Offer Orchestration (Booking → Pre-Arrival → Arrival → In-Stay → Post-Stay) | ||
| Room Upgrade Merchandising | ||
| Segmentation | ||
| Type 2 SOC 2 Certified (Data Security) |
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"With Oaky, guests can clearly see what extra services or products we have to offer. By looking through all our services they can choose to add things they did not even know they wa..."
No published case study for this goal yet.
"Oaky allows us to be creative and feature relevant and exciting offers to our guests. The solution is extremely flexible and easy to use, helping our teams to offer unique services..."
Unique capabilities
What hoteliers love
Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users... Reviewers consistently commend Oaky's ability to streamline and enhance the upselling process, making it easier to generate additional revenue. Users appreciate the ease of promoting room upgrades and packages, contributing significantly to boosting hotel revenue.
The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This acces... The platform's user-friendly design is repeatedly praised, allowing both new and experienced users to engage effectively with the software. This accessibility helps hotels employ upselling strategies without extensive training.
Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a po... Oaky's customer support is largely praised for its efficiency and knowledge, with special mention of certain team members who consistently ensure a positive experience. Prompt assistance is highlighted as a particular strength.
Where hoteliers push back
Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel system... Several reviews identify challenges with Oaky's reporting system, noting a need for improvements in clarity and integration with existing hotel systems. Users express difficulty in accessing comprehensive data on upselling activities.
Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as s... Oaky offers seamless integration with many hotel property management systems, enhancing real-time data synchronization. Issues do exist, however, as some users encounter complications requiring manual input, specifically when tracking upselling offers.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. DayPass and Oaky by Plusgrade share many core Upselling Software features, but each has unique capabilities. DayPass offers 2 verified integration partners, while Oaky by Plusgrade offers 54. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Oaky by Plusgrade leads in ease of use at 4.8/5 vs 4.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
DayPass: No. Oaky by Plusgrade: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DayPass has an HT Score of 0 and Oaky by Plusgrade has 94. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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