The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 209 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Desbravador shines .
RoomRaccoon shines in ease of use and customer support — especially for independent properties (4.1/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 209 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,000/mo |
| Verified Reviews | 0 | 209 |
After analyzing 209 verified reviews, Desbravador users most value its , while RoomRaccoon users highlight user interface and experience, all-in-one system, automated emails and documents. Click any theme to see what reviewers say.
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User Interface and Experience
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All-in-one System
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Automated Emails and Documents
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Service and Support
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Integration Limitations
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System Bugs and Stability Issues
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Desbravador |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #10 90 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #17 27 reviews |
| Large (75-199 rooms) ▾ | — | #14 7 reviews |
| X-Large (200+ rooms) | — | #19 0 reviews |
By Property Type
| Segment | Desbravador |
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| Boutique ▾ | — | #9 100 reviews |
| Luxury ▾ | — | #9 64 reviews |
| Branded / Chain ▾ | — | #14 29 reviews |
| Extended Stay ▾ | — | #7 28 reviews |
By Region
| Segment | Desbravador |
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| North America ▾ | — | #24 7 reviews |
| Europe ▾ | — | #5 123 reviews |
| Asia Pacific | — | #31 4 reviews |
| Middle East | — | #31 1 reviews |
Choosing between Desbravador by Desbravador and RoomRaccoon PMS by RoomRaccoon hinges on your hotel’s specific needs, operational maturity, and growth ambitions. Both aim to streamline property management, but they diverge significantly in scale, feature depth, and user feedback. Desbravador promises a comprehensive management experience, while RoomRaccoon emphasizes ease of use and automation for small to mid-sized hotels. Which aligns better with your current goals?
Both tools address core PMS functions—booking, guest management, and reporting—but their approaches differ. Desbravador's lack of recent reviews and zero ratings suggest limited market presence, whereas RoomRaccoon’s high ratings and active user base point to a more proven, modern solution. Are you ready to prioritize established user satisfaction or explore an emerging platform?
Desbravador offers a broad, possibly all-encompassing solution that claims to cover extensive hotel management needs, yet it has no recent reviews or verified ratings. Its low or nonexistent online presence makes assessing real user experiences difficult. Conversely, RoomRaccoon boasts over 169 recent reviews with a 4.88/5 overall rating and a 94% likelihood to recommend, indicating high user confidence and satisfaction.
If your hotel requires a robust, feature-rich platform with proven stability and support, RoomRaccoon’s active review pool suggests it’s a safer bet. Desbravador’s absence of recent feedback raises questions about ongoing development, support, and real-world performance. Do you prefer a platform with verified, current user data or one that’s largely untested in today’s market?
If your hotel is a small to mid-sized independent property looking for an all-in-one, user-friendly system that reduces manual work and automates guest communications, RoomRaccoon is the clear choice. Its extensive feature set—including channel management, booking engine, revenue management, and guest CRM—makes it ideal for properties aiming to scale efficiently while keeping operations simple.
On the other hand, if your hotel is a large, complex operation requiring highly customizable, enterprise-level management tools, Desbravador’s offering might seem appealing—though its lack of recent reviews indicates it may not deliver. Given RoomRaccoon’s high user ratings and active community, it’s the more reliable solution for most hotels seeking proven automation and integration. Are you prioritizing innovation and active support or a less-tested, all-in-one solution?
RoomRaccoon scores a 4.74/5 for ease of use, with many users praising its intuitive interface, straightforward onboarding, and quick staff adaptation. Recent reviews highlight how even first-time PMS users find it simple to learn, with some describing it as “very user-friendly” and “easy to do bookings and check-ins.”
Desbravador’s ratings are nonexistent, but its zero reviews suggest a lack of real-world feedback on usability. The absence of recent feedback makes it impossible to assess how well staff can adopt or navigate the system, raising concerns about its intuitiveness. Edge: RoomRaccoon.
RoomRaccoon offers a feature-rich platform with 51 functionalities, including channel management, revenue optimization, booking engine, guest CRM, automated night audits, mobile app, multi-currency support, group bookings, and more. These features are well-regarded, with many users noting how they simplify operations and increase revenue.
Desbravador’s feature set appears limited or undefined, with no specific functionalities highlighted and no recent reviews confirming its capabilities. Without concrete feature details or user validation, RoomRaccoon’s extensive, proven feature list clearly provides a competitive edge. Edge: RoomRaccoon.
RoomRaccoon’s support ratings of 4.53/5 and positive reviews about quick, helpful assistance indicate a reliable support system. Review quotes mention responsive teams that help resolve issues promptly, reducing operational disruptions.
Desbravador’s support quality remains unverified due to a lack of recent reviews, making it impossible to gauge responsiveness or effectiveness. The absence of recent feedback is a concern for hoteliers who rely on timely support for smooth operations. Edge: RoomRaccoon.
RoomRaccoon boasts 88 verified partners, including integrations with Sage, RevControl, Paxxio, and others—covering channel management, payment processing, CRM, and more. Many users appreciate its flexible, extensive connectivity that reduces manual data entry.
Desbravador reports zero verified integrations, suggesting it may lack the ecosystem needed for seamless operation or third-party connectivity. Without integrations, your hotel could face manual work or siloed systems. Edge: RoomRaccoon.
RoomRaccoon enjoys a 4.88/5 rating based on 169 reviews, with recent feedback from users across Europe, Africa, and North America. Hoteliers particularly appreciate its intuitive interface, automation features, and support responsiveness, with many stating they’d recommend it.
Desbravador’s ratings are nonexistent, and no recent reviews exist to validate its performance or user satisfaction. The lack of feedback makes it impossible to compare, but the active, positive reviews for RoomRaccoon strongly favor it. Edge: RoomRaccoon.
Desbravador does not publish pricing details, indicating it may be custom or unavailable publicly. RoomRaccoon charges a $1,000 base fee plus monthly fees, with no free tier or trial, which is transparent and comparable for small to mid-sized hotels.
The transparency and clear pricing of RoomRaccoon enable easier budgeting; the absence of pricing data for Desbravador complicates evaluation. For most hoteliers, knowing upfront costs is critical. Edge: RoomRaccoon.
Not ideal if:
Given Desbravador’s unverified market presence, it’s probably not the best fit unless you have bespoke needs and can verify its capabilities.
Not ideal if:
RoomRaccoon excels for small and boutique hotels that want to do more with less effort.
The core difference lies in market presence and proven user satisfaction. RoomRaccoon’s recent reviews, high ratings, and active community demonstrate its reliability and relevance, whereas Desbravador’s lack of recent feedback raises questions about ongoing support and development.
Choose RoomRaccoon if your hotel values ease of use, automation, and extensive integrations, especially as a small or independent operator. It delivers a comprehensive, user-approved platform that can grow with your needs.
Opt for Desbravador only if you require a highly customized, large-scale system and can verify its current capabilities through direct engagement. For most hotels, RoomRaccoon’s current market validation makes it the safer, more dependable choice.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Desbravador |
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| Starting Price | — | From $1,000/mo |
According to HTR's product database, Desbravador and RoomRaccoon PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Desbravador |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Yield rules have helped us optimise our rates and our occupancy immensely. The ones we found most crucial were setting up yield rules for last minute bookings, to increase our occu..."
No published case study for this goal yet.
"The automation of the payment system - from the guests receiving their invoice, the booking confirmation, and the payment being automatically accredited to the reservation - has le..."
No published case study for this goal yet.
"Most of our guests travel from far, and they might be tired when they arrive, so they might not always think about the extra things they might need - like a bathrobe and slippers...."
What hoteliers love
Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, t... Many users find RoomRaccoon's user interface to be intuitive and easy to learn, which simplifies daily operations and onboarding new staff. However, there are suggestions for improvement, especially for mobile and tablet versions of the system to enhance usability further.
RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidat... RoomRaccoon users praise the all-in-one nature of the platform, which integrates booking engine, channel manager, PMS, and accounting. This consolidation helps streamline operations and eliminate the need for multiple software solutions. Many reviews highlight how this feature saves time and makes management easier.
Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Aut... Hoteliers find the automated emails and document features particularly valuable, noting that it saves time and enhances communication with guests. Automated invoicing and pre/post-stay emails are frequently mentioned benefits. Users also commend the customization options for these automated functionalities.
Where hoteliers push back
While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomR... While some users appreciate the helpfulness of individual customer support agents, many reviews criticize the availability and responsiveness of RoomRaccoon's support team. Long wait times for issue resolution, especially during critical operational periods, are common complaints.
Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs.... Several reviews point out the limitations in integrating RoomRaccoon with other systems like payment gateways (Stripe, Accounting software), and OTAs. Users express their desire for more seamless integrations to avoid manual work and additional expenses.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Desbravador and RoomRaccoon PMS share many core Property Management Systems features, but each has unique capabilities. Desbravador offers 0 verified integration partners, while RoomRaccoon PMS offers 88. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RoomRaccoon PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Desbravador: No. RoomRaccoon PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Desbravador has an HT Score of 0 and RoomRaccoon has 80. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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