Compare Directful - Reputation Management vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions)

Directful

Directful - Reputation Management

1 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews
MARA Solutions

AI Review Assistant (by MARA Solutions)

193 reviews

Compare Directful - Reputation Management vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions)

Reputation Management vendor comparison between Directful - Reputation Management vs Travel Media Group (Reputation & Professional Review Response Services) vs AI Review Assistant (by MARA Solutions). Find out which Reputation Management is right for you based on realtime data from 208 verified hotelier reviews across 28 countries.

Directful

Directful

Ranked 22 (out of 50)

5.0
1 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 50)

5.0
14 reviews
View profile
MARA Solutions

MARA Solutions

Ranked 1 (out of 50)

4.8
193 reviews
View profile

Ratings Summary

HT Score

Directful - Reputation Management

unranked HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon

AI Review Assistant (by MARA Solutions)

100 HTScore Icon
Popularity

Directful - Reputation Management

1 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews

AI Review Assistant (by MARA Solutions)

193 verified reviews
Likelihood to Recommend

Directful - Reputation Management

100%

Travel Media Group (Reputation & Professional Review Response Services)

100%

AI Review Assistant (by MARA Solutions)

96%
Ease of Use

Directful - Reputation Management

5

Travel Media Group (Reputation & Professional Review Response Services)

4.8

AI Review Assistant (by MARA Solutions)

4.9
ROI

Directful - Reputation Management

5

Travel Media Group (Reputation & Professional Review Response Services)

4.5

AI Review Assistant (by MARA Solutions)

4.6
Implementation

Directful - Reputation Management

Not enough data available

Travel Media Group (Reputation & Professional Review Response Services)

4.8

AI Review Assistant (by MARA Solutions)

4.8
Customer Support

Directful - Reputation Management

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

AI Review Assistant (by MARA Solutions)

4.8

Verified Customer Support

Certificate of Excellence

Directful - Reputation Management

Travel Media Group (Reputation & Professional Review Response Services)

AI Review Assistant (by MARA Solutions)

Features

Surveys & Feedback

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Review Generation

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

Follow-up & Resolution

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Reporting, Analytics & Insights

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Channels

Social Media

Tripadvisor

Booking.com

Google

Admin & Settings

Multi-property Management

Mobile Accessibility

Directful - Reputation Management

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

AI Review Assistant (by MARA Solutions)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Directful
vs.
Travel Media Group
vs.
MARA Solutions

Customers

Top 3 Segments

Directful - Reputation Management

Resorts - 100%
Motels - 0%
Hostels - 0%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%

AI Review Assistant (by MARA Solutions)

Branded Hotels - 24%
City Center Hotels - 16%
Luxury Hotels - 10%
Featured clients
-
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any featured brands available

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Directful Average Directful

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

MARA Solutions Average MARA Solutions

Directful - Reputation Management

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

AI Review Assistant (by MARA Solutions)

Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Custom Price Quote
Directful
vs.
Travel Media Group
vs.
MARA Solutions

What Customers Are Saying

Most Recent Review

Directful - Reputation Management

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales

AI Review Assistant (by MARA Solutions)

Super easy to get a response from guest feedback

Front Office Manager from Munich (Germany)
Most Positive Review

Directful - Reputation Management

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
Most Critical

Directful - Reputation Management

Highly Recommended - Outstanding Software and Customer Service, A Reliable Revenue Generator

E-commerce Manager from Kissimmee (United States of America)

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

AI Review Assistant (by MARA Solutions)

Mara is always very helpfull and supports us everytime when needed!

Front Office Agent from Hamburg (Germany)
References
-
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any references available

General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

Directful - Reputation Management

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)

AI Review Assistant (by MARA Solutions)

Direct Booking Tools (2) Guest Surveys & Feedback (2) Reputation Management (2)
Recent Company Updates
-
-

AI Review Assistant (by MARA Solutions)

MARA Solutions doesn’t have any recent company updates

Recent Articles

Directful - Reputation Management

Directful doesn’t have any recent articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles