Directful - Reputation Management

0.0 (0 REVIEWS)

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Directful - Reputation Management

Unranked in Reputation Management

Elevate Your Hotel’s Online Reviews with Directful

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Ratings Summary

Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Directful - Reputation Management is the #16 most trending product in the Reputation Management category (out of 48) and the #755 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Directful’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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About Directful - Reputation Management
Founded in 2017 | Headquarters in Menlo Park (United States) | 28 employees
In the competitive hospitality industry, managing your hotel’s reputation is crucial. Directful offers an array of tools designed to enhance your hotel’s reputation efficiently and effectively. From automated review collection to insightful feedback analysis, our system ensures a robust online presence and improved guest satisfaction.

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Capabilities

Reputation Analytics

Feedback Collection

Online Reputation Improvement

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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References

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Success Stories

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Hotelier Rating

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Very Good
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Average
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Poor
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Integrations

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Hotel Sales Software

Support

Unverified

Directful has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2024

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Response Time

Less than a day

Recommended

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