Djubo vs. HotelRunner HMS: Which Is Right for You?

Updated May 16, 2026  ·  33 verified reviews analyzed

TLDR

We analyzed 33 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

DJUBO shines in ease of use , with exclusive features like Transactional Emails (booking, folios, etc) and Payment Requests.

HotelRunner shines , with exclusive features like Website Development and Gift Vouchers.

See the full breakdown below ↓

How Does Djubo Compare to HotelRunner HMS?

Side-by-side ratings based on 33 verified hotelier reviews on HTR.

HTScore
0
0
Likelihood to Recommend
96%
98%
Ease of Use
4.9/5
4.6/5
Customer Support
4.8/5
4.5/5
Value for Money
4.8/5
4.6/5
Starting Price Contact sales From $100/mo
Verified Reviews 19 14

DJUBO vs HotelRunner: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment DJUBO DJUBO HotelRunner HotelRunner
Small (10-24 rooms) #31 3 reviews #26 7 reviews
Mid-Size (25-74 rooms) #43 0 reviews #25 1 reviews
Large (75-199 rooms) #18 0 reviews
X-Large (200+ rooms) #25 0 reviews #23 0 reviews

By Property Type

Segment DJUBO DJUBO HotelRunner HotelRunner
Boutique #31 2 reviews #20 11 reviews
Luxury #31 2 reviews #24 2 reviews
Branded / Chain #39 0 reviews #30 0 reviews
Extended Stay #31 0 reviews #30 0 reviews

By Region

Segment DJUBO DJUBO HotelRunner HotelRunner
North America #33 0 reviews #27 0 reviews
Europe #22 2 reviews
Asia Pacific #10 3 reviews #16 1 reviews
Middle East #16 0 reviews #2 6 reviews

How Much Do Djubo and HotelRunner HMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

DJUBO DJUBO HotelRunner HotelRunner
Starting Price From $100/mo

Which Features Does Djubo Have That HotelRunner HMS Doesn't (and Vice Versa)?

According to HTR's product database, Djubo and HotelRunner HMS share 13 features. Here are the key differences — features one has that the other lacks.

Feature DJUBO DJUBO HotelRunner HotelRunner
Automated night audit
Direct billing
Gift Vouchers
Guest Communication (SMS Messaging)
Payment Requests
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Website Development

Showing top differences. 19 more features differ between these products.

DJUBO vs HotelRunner: The Bottom Line

DJUBO
DJUBO
4.8/5 from 19 reviews

Ranks higher for

IN #6 vs #16
TH #13 vs #15
Asia Pacific #10 vs #16

Unique capabilities

Direct billing RevPaR & ADR Reports Transactional Emails (booking, folios, etc) Automated night audit Payment Requests
5.0/5 ease of use 4.8/5 support 3 integrations
Visit Profile
HotelRunner
HotelRunner
4.9/5 from 14 reviews

Ranks higher for

Mid-Size (25-74 rooms) #25 vs #43
Small (10-24 rooms) #26 vs #31
X-Large (200+ rooms) #23 vs #25
X-Small (< 10 rooms) #19 vs #29

Unique capabilities

Website Development Gift Vouchers
4.6/5 ease of use 4.5/5 support 17 integrations
Visit Profile

Where the ratings diverge most

Ease of Use DJUBO 5.0 vs 4.6 (+0.3)

Frequently Asked Questions About Djubo vs HotelRunner HMS

Can Djubo replace HotelRunner HMS?

It depends on your requirements. Djubo and HotelRunner HMS share many core Hotel Management Software features, but each has unique capabilities. Djubo offers 3 verified integration partners, while HotelRunner HMS offers 17. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Djubo or HotelRunner HMS offer a free plan?

Djubo: No. HotelRunner HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Djubo and HotelRunner HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and HotelRunner has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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