HMS by HotelRunner

Ranked 15 (out of 55) in Hotel Management Software

Hotel Management Software

A powerful, all-inclusive, smart, and advanced Property Management System… Exclusively designed fo...

Ratings Snapshot

Certificate of Excellence
Read 3 reviews
100%
Recommend
HTR Score icon
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #15 out of 55 in Hotel Management Software

Ease of Use
5.0/5
ROI
5.0/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

HotelRunner’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Boutiques 2 verified reviews
    100%
  • Resorts 1 verified reviews
    100%
  • Bed & Breakfast & Inns 1 verified reviews
    100%

HMS by HotelRunner Overview

HMS by HotelRunner Overview

Nothing happens in your property without you knowing. All reservations, cancelations, occupancy rates, room states, and tasks… The daily overview of your property awaits you on customizable dashboards updated in real-time.

About HotelRunner View website

Founded in 2012 | Headquarters in United Kingdom | 60 employees

HotelRunner is a cloud-based digital marketing and online sales management platform for hotels and travel agencies, helping them obtain a tailored and efficient...

Other Products by HotelRunner

1/1

Integrates with

  • Channel Managers
  • Booking Engine
  • Rate Shopping & Market Intelligence
Browse integrations (5 verified)

What customers love about HMS by HotelRunner

Like 100% recommend

Owner and manager

Userfriendly, efficient, and useful. It enabled me having more control on my hotel reservations and simplify its management. I highly recommend

Hotel owner

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updates and developme...

Hotel

Easy to use portal. It has many functions. Staff polite and willing to solve problems. They have a high response rate. Fast

Read Reviews

Expert Q&A and Partner Recommendations

Recommend empty

HotelRunner hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Clients & references

References & testimonials

Profile empty image

HotelRunner doesn’t have any references available

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Case studies

Profile empty image

HotelRunner doesn’t have any case studies available

Awards & Certifications

techAwards empty image

HotelRunner doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Morocco
  • Turkey
  • Italy

3 Verified HotelRunner Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

December 01, 2021

HMS by HotelRunner Review: A great experience

Hotel from Bed & Breakfast & Inns in Venezia (Italy)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to use portal. It has many functions. Staff polite and willing to solve problems. They have a high response rate. Fast

What do you dislike or think could be improved?

The ability to better manage the templates that are sent to customers. Being able to better manage emails with the ability to personalize them better

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

HMS by HotelRunner Review: easy to use

Hotel owner from Resorts in (Turkey)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

What do you dislike or think could be improved?

I am very glad that I use the "hotel runner" account manager, since I can do all my transactions from a single site, it provides a fast and practical solution, I hope it will be even better with new updat...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 08, 2021

HMS by HotelRunner Review: Great tool

Owner and manager from Boutiques in Fès (Morocco)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Userfriendly, efficient, and useful. It enabled me having more control on my hotel reservations and simplify its management. I highly recommend

What do you dislike or think could be improved?

The mobile app! We need to be able to do more things on the app: such as new reservations, edit existing reservations..

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

HotelRunner hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular HMS by HotelRunner Integrations

View all (5 HotelRunner Integrations)