The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 265 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DJUBO shines in ease of use and ROI , with exclusive features like Rate Shopping Module.
RMS shines when it comes to support team , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 265 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $700/mo |
| Verified Reviews | 19 | 246 |
After analyzing 265 verified reviews, DJUBO users most value its , while RMS users highlight support team, user interface, operational streamlining. Click any theme to see what reviewers say.
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Support Team
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User Interface
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Operational Streamlining
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OTA and Channel Management
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Customization Capabilities
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Report Customization
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Billing and Invoicing
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #31 3 reviews | #6 124 reviews |
| Mid-Size (25-74 rooms) ▾ | #43 0 reviews | #6 83 reviews |
| Large (75-199 rooms) ▾ | — | #12 6 reviews |
| X-Large (200+ rooms) ▾ | #25 0 reviews | #2 7 reviews |
By Property Type
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| Boutique ▾ | #31 2 reviews | #6 79 reviews |
| Luxury ▾ | #31 2 reviews | #8 39 reviews |
| Branded / Chain ▾ | #39 0 reviews | #7 38 reviews |
| Extended Stay ▾ | #31 0 reviews | #5 52 reviews |
By Region
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| North America ▾ | #33 0 reviews | #9 56 reviews |
| Europe ▾ | — | #13 16 reviews |
| Asia Pacific ▾ | #10 3 reviews | #11 6 reviews |
| Middle East | #16 0 reviews | #13 1 reviews |
Choosing between DJUBO and RMS involves understanding how each platform addresses your hotel’s operational needs. DJUBO offers an all-in-one integrated solution focused on simplifying management for small to mid-sized hotels, while RMS provides a broader array of features suited for larger properties, chains, and multi-property groups. Both aim to streamline processes, but their core strengths differ significantly.
DJUBO consolidates multiple functionalities into a single platform, reducing the need for separate systems. Conversely, RMS’s modular approach allows for extensive customization across diverse hotel segments. Which of these fits your hotel’s size, complexity, and growth plans better?
DJUBO and RMS are designed to solve hotel management challenges like booking, inventory, and revenue control, but they diverge in scope and scale. DJUBO’s strength lies in providing a unified platform for independent hotels and small groups, making it ideal for properties that want simplicity without sacrificing control.
RMS, with its extensive feature set and global presence, caters to mid-to-large hotels, chains, and properties requiring advanced automation and detailed reporting. RMS’s larger review base and more recent feedback—224 reviews, 25 in the last 6 months—give it an edge in confidence and current performance data. Do you prefer an integrated platform or a customizable, scalable system?
If your hotel needs an all-in-one platform that simplifies daily operations, especially if you’re an independent property or small group, DJUBO is the better fit. It’s praised for its user-friendly interface, high ease of use rating (4.95/5), and strong onboarding experience (4.83/5). The platform’s high customer satisfaction (96% likelihood to recommend) and recent reviews support its reliability.
If your hotel requires advanced revenue management, channel management, and integration with third-party systems, RMS is the clearer choice. RMS’s 112 verified partners, including Criton, Sage, and STR, and its broad international presence across 20 countries, make it suitable for larger, more complex operations. RMS’s typical users include resorts, boutique hotels, and motels, with a high satisfaction rating of 4.54/5 among 214 reviews.
DJUBO’s UI is highly rated at 4.95/5, with users calling it “very easy to use” and praising the supportive staff for onboarding. Its intuitive design and straightforward onboarding process mean your team can adopt it quickly, reducing staff training time.
RMS, with a 4.3/5 ease-of-use rating, offers more extensive features but can be slightly more complex. Some users mention frustrations with software updates and the need for more streamlined processes, especially for tasks like refunds or rate entry. For simplicity and rapid onboarding, Edge: DJUBO.
DJUBO’s standout feature is its Rate Shopping Module, exclusive to its platform, helping you optimize pricing strategies across channels. It offers 41 shared features with RMS, but only 1 feature unique to DJUBO.
RMS provides a suite of 33 features not available in DJUBO, including a Channel Manager, Revenue Management Module, Booking Engine, Guest CRM, and Integrated CRS. RMS’s extensive feature set makes it more suitable for larger, multi-faceted operations. Edge: RMS.
DJUBO boasts a customer support rating of 4.76/5, with users describing their support team as “very supportive” and “always available.” Its onboarding process is highly rated at 4.83/5, and recent reviews reinforce its reputation for responsive assistance.
RMS’s support is rated slightly lower at 4.52/5, but users appreciate the proactive help from account managers like Yang Mae Kang and praise the platform’s extensive online resources. RMS’s support is consistent, but DJUBO’s slightly higher recent ratings and user quotes give it the edge. Edge: DJUBO.
RMS’s integration count far surpasses DJUBO’s, with 112 verified partners, including major names like Criton, Sage, and STR, compared to DJUBO’s total of 3 verified partners. Shared integrations include TripAdvisor, but RMS’s broader network offers greater flexibility for connecting with third-party tools.
If your hotel relies heavily on integrations for distribution, payments, and revenue management, RMS’s extensive ecosystem provides more options. Edge: RMS.
DJUBO, with only 19 recent reviews, has a perfect overall rating of 5/5, indicating high satisfaction among its users, mostly small boutique hotels and independent properties. RMS’s 224 reviews yield a 4.56/5 rating, with positive comments emphasizing its scalability and automation benefits.
Larger hotels and chains tend to rate RMS higher due to its comprehensive feature set and flexibility, while smaller properties appreciate DJUBO’s ease of use. Given the volume and recency of RMS reviews, it’s the more reliably rated platform currently. Edge: RMS.
DJUBO does not publicly list pricing, but it’s generally offered as a subscription with no implementation fee, likely appealing to small hotels seeking predictable costs. RMS’s base price starts at $700 per month, with no mention of discounts or tiered pricing for different property sizes.
Pricing for RMS suggests a premium product aimed at larger operations, while DJUBO’s flexible approach suits smaller hotels with tighter budgets. Exact costs depend on customizations and property count—reach out for quotes.
Hotels that should consider DJUBO:
Not ideal if:
Hotels that should consider RMS:
Not ideal if:
RMS offers a broad set of features tailored for larger, multi-property hotels, with extensive integrations and a global presence. It’s ideal for hotels seeking automation, detailed reporting, and customization—especially if you manage several properties or complex operations.
DJUBO’s all-in-one approach simplifies hotel management for smaller properties, with a highly rated user experience, excellent onboarding, and a focus on ease of use. It’s best suited for independent hotels and boutique properties prioritizing straightforward management.
Choose RMS if you need a scalable, feature-rich platform capable of supporting complex operations and integrations. Opt for DJUBO if your hotel values simplicity, rapid deployment, and an integrated system that covers core operational needs.
In brief: If you’re a large hotel, chain, or multi-property operation looking for extensive features and integrations, RMS is your best choice. For smaller, independent hotels seeking an easy-to-use management system with strong support, DJUBO is the more suitable option.
According to HTR's product database, Djubo and RMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Payment processing | ||
| Rate Shopping Module | ||
| Revenue management module |
Showing top differences. 22 more features differ between these products.
We analyzed 3 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"When you manage 26 properties, speed and control are everything. With RMS, I can update rates, policies, or form letters instantly across the group. That kind of centralization let..."
No published case study for this goal yet.
"RMS has helped us strengthen what makes The Nare special: our connection with guests. It gives our team the knowledge they need to offer a genuinely personal experience, and we see..."
Ranks higher for
Unique capabilities
What hoteliers love
The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues... The support team receives high praise for their responsiveness and problem-solving skills. Clients value their proactive approach to addressing issues and assistance in system navigation.
RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critica... RMS Cloud is recognized for its user-friendly interface, facilitating ease of use and reducing training time for staff. This simplification is critical to efficient operations, especially in fast-paced environments.
RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users apprec... RMS Cloud significantly streamlines hotel operations by integrating multiple aspects such as reservations, housekeeping, and maintenance. Users appreciate its role in enabling real-time coordination among various departments, thereby enhancing efficiency and guest experience.
Where hoteliers push back
Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their speci... Many users highlight the platform's customization features, allowing them to adjust check-in procedures and other operations to better fit their specific needs. However, some reviews mention the need for enhancements to report customization.
While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area... While RMS Cloud offers a variety of reports, users note difficulties in report customization and accessing certain settings. Enhancements in this area could simplify generating actionable insights for decision-making.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Djubo and RMS share many core Hotel Management Software features, but each has unique capabilities. Djubo offers 3 verified integration partners, while RMS offers 112. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Djubo: No. RMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and RMS has 87. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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