The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 19 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
DJUBO shines in ease of use and customer support , with exclusive features like Housekeeping module and Guest Feedback Management.
TOTVS shines .
Side-by-side ratings based on 19 verified hotelier reviews on HTR.
| HTScore |
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| Likelihood to Recommend |
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| Ease of Use |
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| Customer Support |
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| Value for Money |
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 19 | 0 |
How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
TOTVS |
|---|---|---|
| Small (10-24 rooms) | #31 3 reviews | — |
| Mid-Size (25-74 rooms) | #43 0 reviews | — |
| X-Large (200+ rooms) | #25 0 reviews | — |
By Property Type
| Segment |
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TOTVS |
|---|---|---|
| Boutique | #31 2 reviews | — |
| Luxury | #31 2 reviews | — |
| Branded / Chain | #39 0 reviews | — |
| Extended Stay | #31 0 reviews | — |
By Region
| Segment |
|
TOTVS |
|---|---|---|
| North America | #33 0 reviews | — |
| Asia Pacific | #10 3 reviews | — |
| Middle East | #16 0 reviews | — |
Choosing between DJUBO and TOTVS hinges on your hotel’s specific needs and the features that matter most. DJUBO offers an integrated, comprehensive platform designed for hotels seeking all-in-one management, while TOTVS remains an untested option with no recent reviews or feature data. Given the available data, DJUBO clearly leads in user feedback, usability, and functionality. Are you ready to dig into the details to see which suits your hotel best?
Both DJUBO and TOTVS aim to streamline hotel operations, but they diverge sharply in market presence, user feedback, and feature sets. DJUBO, with its 19 reviews in the last six months, boasts a high customer satisfaction score of 4.76/5 and an NPS of 9.63, confirming strong recent performance. In contrast, TOTVS lacks recent reviews and scores, making it impossible to assess its current effectiveness.
DJUBO’s customer feedback highlights its intuitive interface, robust feature set, and dedicated support. Conversely, TOTVS provides no recent reviews or user feedback, leaving hoteliers uncertain about its real-world performance. Given the absence of data on TOTVS, do you want a proven, highly-rated platform, or are you willing to risk unverified solutions?
If your hotel needs an all-in-one platform with extensive features, ease of use, and proven support, DJUBO is the clear choice. For hotels seeking a comprehensive PMS, integrated channel management, booking engine, POS, and revenue tools, DJUBO’s 42 unique features and recent, high ratings make it the more reliable option.
For teams that prioritize usability, strong customer support, and a product with a track record of recent positive reviews, DJUBO’s 4.95/5 ease of use and 4.76/5 support ratings are decisive. If your hotel is a boutique, resort, or independent property, DJUBO’s flexibility and feature set align well with your needs.
In contrast, TOTVS offers no recent reviews or feature data, so unless you are considering a long-term, untested solution, DJUBO is the safer, more proven choice.
DJUBO’s user interface scores a remarkable 4.95/5, reflecting a highly intuitive, well-designed experience favored by users for onboarding and daily operations. Its recent reviews praise its simplicity, with one reviewer calling it “very easy to use supportive staff and very good software for hotel use.” The onboarding process is rated 4.83/5, reinforcing DJUBO’s reputation as accessible for new users.
On the other hand, TOTVS has no recent reviews or publicly available ratings, making it impossible to assess its usability. Without user feedback, hoteliers cannot confidently gauge how easy or supportive the platform is in real-world scenarios.
Edge: DJUBO.
DJUBO offers an extensive suite of 42 features tailored for hotel management, including a channel manager, booking engine, POS, revenue management, guest profiles, automated night audit, and integrated CRS. These features support multi-currency, multi-lingual operations, and mobile management, making it a comprehensive toolset for diverse hotel needs.
In contrast, TOTVS does not provide public data on features or integrations, and it lacks any verified features in the available data. Without detailed feature information, it’s clear DJUBO is the more capable platform for hotel management.
Edge: DJUBO.
DJUBO’s support ratings are strong, with a 4.76/5 score and reviews praising its availability and professionalism. Customers appreciate the “support team always available for us,” and the onboarding process is well-rated at 4.83/5, confirming quality support.
In contrast, TOTVS has no recent reviews or ratings on customer support, leaving uncertainty about its responsiveness or quality. For hoteliers who value reliable support, DJUBO’s track record is significantly more reassuring.
Edge: DJUBO.
DJUBO integrates with three verified partners, including Tripadvisor, Simplotel, and its internal booking engine, enabling smooth distribution and reservation management. No integrations are publicly verified for TOTVS, and it has zero listed partners.
This limited integration landscape puts DJUBO ahead for hotels seeking a connected ecosystem, especially if you depend on third-party tools for distribution, marketing, or reservations.
Edge: DJUBO.
DJUBO’s 19 recent reviews in the last six months overwhelmingly praise its usability, features, and support, with a 96% likelihood to recommend. Its property segment ratings are consistently high, with an overall hotel rating of 5/5 from independent properties.
Without any recent reviews or ratings for TOTVS, it’s impossible to determine how hoteliers perceive it. The recent, positive feedback for DJUBO makes it the clear choice for confidence and satisfaction.
Edge: DJUBO.
Both products do not publicly disclose pricing models, which suggests they may be customized or require direct negotiation. DJUBO does not offer a freemium or trial, indicating a potentially premium pricing structure, while TOTVS’s pricing remains unlisted.
Without transparent costs, you must contact each vendor for a quote, but DJUBO’s established presence and feature set imply a predictable value proposition compared to the unknowns of TOTVS.
Not ideal if your hotel is extremely small, with minimal management needs, or if you prefer a lightweight or niche solution.
Not ideal if your hotel requires a feature-rich, well-supported system or values recent customer reviews and proven performance.
DJUBO offers a comprehensive, integrated hotel management platform with 42 features, high user ratings, and recent positive reviews. Its proven support, ease of use, and extensive integrations make it a reliable choice for most hotels seeking full operational control.
In comparison, TOTVS provides no recent reviews, feature details, or verified integrations, making it a risky, untested option. Unless you are an organization willing to experiment with an unproven platform, DJUBO is the clear recommendation.
For hotels that desire a dependable, feature-rich solution with proven customer satisfaction, DJUBO is the optimal choice. If your hotel is comfortable with limited data and seeks a simple, perhaps less supported system, TOTVS might be considered, though the lack of recent feedback is a significant concern.
According to HTR's product database, Djubo and TOTVS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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TOTVS |
|---|---|---|
| Booking Engine | ||
| Channel Manager | ||
| Multi-currency | ||
| Multi-lingual | ||
| Point of Sale | ||
| Property Management System |
Showing top differences. 30 more features differ between these products.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Djubo and TOTVS share many core Hotel Management Software features, but each has unique capabilities. Djubo offers 3 verified integration partners, while TOTVS offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Djubo leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Djubo: No. TOTVS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. DJUBO has an HT Score of 0 and TOTVS has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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