The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 104 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Dormakaba Kaba Ltd shines .
myCloud Hospitality PMS shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 104 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $900/mo |
| Verified Reviews | 0 | 104 |
After analyzing 104 verified reviews, Dormakaba Kaba Ltd users most value its , while myCloud Hospitality PMS users highlight support team, user-friendliness, integration with otas. Click any theme to see what reviewers say.
| Dormakaba Kaba Ltd |
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Support Team
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User-friendliness
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Integration with OTAs
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Detailed Reporting
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Mobile Application
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System Slowness
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #14 67 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #19 29 reviews |
| Large (75-199 rooms) | — | #27 3 reviews |
| X-Large (200+ rooms) | — | #34 1 reviews |
By Property Type
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| Boutique ▾ | — | #16 48 reviews |
| Luxury ▾ | — | #14 49 reviews |
| Branded / Chain ▾ | — | #12 35 reviews |
| Extended Stay | — | #36 2 reviews |
By Region
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| North America | — | #41 1 reviews |
| Europe | — | #50 0 reviews |
| Asia Pacific ▾ | — | #7 93 reviews |
| Middle East | — | #19 1 reviews |
Choosing the right property management system (PMS) is critical for your hotel's operational efficiency, guest experience, and revenue growth. Dormakaba Kaba Ltd's Ilc is a lesser-known offering with no recent reviews or ratings, making it difficult to evaluate its current usability or support. Meanwhile, myCloud Hospitality PMS is a well-reviewed, cloud-based platform with nearly 100 reviews, high ratings, and recent user feedback, signaling a more reliable choice. Are you ready to prioritize proven performance?
Both products aim to streamline hotel operations, but they diverge significantly in market presence and review activity. Dormakaba Kaba Ltd has no recent reviews or user ratings, which raises questions about ongoing support and development. In contrast, myCloud Hospitality PMS boasts 95 reviews, a 4.81/5 overall rating, and recent positive feedback from users in multiple regions, including North America and Europe. With a 90% likelihood to recommend and recent reviews vouching for ease of use and support, myCloud’s data suggests a more dependable product today.
Additionally, while Dormakaba Kaba Ltd offers no clear feature set, myCloud provides 59 distinct features tailored to small and medium-sized hotels, including multi-currency management, CRM, booking engine, revenue management, and integrations. This comprehensive feature set, paired with recent reviews praising its efficiency and user-friendliness, underscores its strength. The choice hinges on current user satisfaction and ongoing support—both favor myCloud.
If your hotel needs a modern, cloud-based PMS that integrates with a wide array of third-party tools and offers extensive automation, go with myCloud Hospitality PMS. Its features are tailored for efficient management, revenue growth, and guest engagement, making it ideal for small to medium-sized hotels aiming for operational excellence.
However, if your hotel requires a specialized or legacy system with no recent reviews or active support, Dormakaba Kaba Ltd might seem like an option, but the absence of recent user feedback and feature data makes it an uncertain choice. For hotels seeking reliability, ongoing development, and a broad feature set, myCloud is clearly the better option.
User reviews consistently indicate myCloud Hospitality PMS is intuitive and simple to operate, with a 4.79/5 ease-of-use rating and detailed feedback praising its smooth interface. Reviewers mention that staff can adapt quickly, and onboarding appears straightforward, supported by a support team that gets high marks.
Dormakaba Kaba Ltd, with a 0/5 rating for ease of use and no recent reviews, offers no recent data on its user experience or onboarding process. The lack of feedback and ratings suggests it may be difficult to implement and adopt effectively. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS offers a rich suite of 59 features, including multi-currency, multi-lingual support, channel management, revenue management, CRM, booking engine, automated night audits, guest messaging, and mobile app capabilities. Users frequently cite these features as instrumental in increasing efficiency and revenue.
Dormakaba Kaba Ltd provides no data on features, making comparison impossible. Given the extensive feature list of myCloud and the positive reviews emphasizing their usefulness, it’s clear myCloud offers a more complete and versatile platform. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS’s support team receives an average rating of 4.83/5, with recent reviews highlighting quick, helpful responses. Users mention that the support team is always available to assist with issues, contributing to higher satisfaction and smoother onboarding.
Dormakaba Kaba Ltd has no recent reviews or ratings, providing no insight into its support quality. The absence of recent support data raises concerns about ongoing customer service and responsiveness. Edge: myCloud Hospitality PMS.
myCloud offers integrations with 29 partners, including popular solutions like Sage, Lybra Tech, Experience Hotel, and STAAH, supporting a broad ecosystem. Shared integrations include Yanolja Cloud Solution, enabling connectivity to major OTAs and revenue channels.
Dormakaba Kaba Ltd has only one verified partner, Yanolja Cloud Solution, with no others listed. This limited integration capacity restricts flexibility and automation potential. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS’s reviews are recent, with a 4.81/5 rating and a 90% recommendation rate. Hotels in North America and Europe, especially boutique and resort segments, praise its user-friendliness, features, and support.
Dormakaba Kaba Ltd lacks recent reviews or ratings, making it impossible to gauge user satisfaction. The absence of current feedback indicates uncertainty about its performance. Edge: myCloud Hospitality PMS.
myCloud Hospitality PMS costs $900 per month, with no free tier or trial available. Dormakaba Kaba Ltd provides no pricing information, which complicates direct comparison.
Given the lack of transparency for Dormakaba Kaba Ltd, the clearer and more predictable pricing of myCloud offers better value for budget planning.
The core difference is that myCloud Hospitality PMS is a feature-rich, user-rated, cloud-based platform with ongoing support and active development. Dormakaba Kaba Ltd, on the other hand, has no recent user feedback or visible features, raising questions about its current viability.
If your hotel needs a reliable, modern PMS with proven support, scalable integrations, and positive reviews, go with myCloud Hospitality PMS. Its recent feedback and extensive feature set make it the clear choice for most hotels today.
Conversely, only consider Dormakaba Kaba Ltd if you have legacy hardware dependencies or specific contractual arrangements. For most hotels, however, myCloud offers a better path to operational excellence and improved revenue.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Dormakaba Kaba Ltd |
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| Starting Price | — | From $900/mo |
According to HTR's product database, dormakaba Ilc and myCloud Hospitality PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Dormakaba Kaba Ltd |
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| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| Multi-currency | ||
| Multi-lingual | ||
| Revenue management module |
Showing top differences. 47 more features differ between these products.
What hoteliers love
Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of th... Although not a unique feature, the exemplary customer support is a recurring theme. Users consistently praise the responsiveness and helpfulness of the support team, highlighting their role in resolving issues promptly.
Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth dail... Hoteliers consistently praise the intuitive and user-friendly interface of mycloud PMS. This ease of use helps in quick staff training and smooth daily operations, making it accessible even for employees without extensive technical knowledge.
Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines... Users frequently mention mycloud's seamless integration with online travel agencies like Booking.com, Agoda, and Expedia. This integration streamlines the booking process, increases hotel occupancy rates, and simplifies rate management, enhancing revenue opportunities for hoteliers.
Where hoteliers push back
Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations... Several reviews highlight the absence of a mobile application as a significant shortcoming. Users express a need for a mobile app to manage operations on the go, which they believe would further enhance the system's flexibility and usability.
Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is benefi... Some users report occasional slowness in the mycloud PMS, often attributing it to internet connectivity issues. While the cloud-based nature is beneficial, it also means the system's performance can be affected by network speed.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dormakaba Ilc and myCloud Hospitality PMS share many core Property Management Systems features, but each has unique capabilities. dormakaba Ilc offers 1 verified integration partners, while myCloud Hospitality PMS offers 29. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. myCloud Hospitality PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dormakaba Ilc: No. myCloud Hospitality PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Dormakaba Kaba Ltd has an HT Score of 0 and myCloud Hospitality PMS has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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