The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 43 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Dormakaba Kaba Ltd shines .
Redforts shines in ease of use and customer support , with exclusive features like Transactional Emails (booking, folios, etc) and Guest Communication (SMS Messaging).
Side-by-side ratings based on 43 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 43 |
After analyzing 43 verified reviews, Dormakaba Kaba Ltd users most value its , while Redforts users highlight ease of use and intuitive system, reservation management, customer service. Click any theme to see what reviewers say.
| Dormakaba Kaba Ltd |
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Ease of use and intuitive system
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Reservation management
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Customer service
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Continuous improvement and innovation
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Integration capabilities
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Interface and design improvements
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #31 21 reviews |
| Mid-Size (25-74 rooms) | — | #49 3 reviews |
By Property Type
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| Boutique ▾ | — | #30 18 reviews |
| Luxury ▾ | — | #39 5 reviews |
| Branded / Chain | — | #49 2 reviews |
| Extended Stay | — | #37 2 reviews |
By Region
| Segment | Dormakaba Kaba Ltd |
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| North America | — | #32 4 reviews |
| Europe ▾ | — | #14 39 reviews |
Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest experience, and bottom line. Both Dormakaba Ilc and Redforts aim to streamline hotel management, but their offerings differ considerably. Dormakaba’s system is largely unreviewed and absent from recent feedback, while Redforts stands out with a high user satisfaction rate, robust features, and active, recent reviews. Given the current data, Redforts clearly emerges as the stronger choice for hotels seeking a reliable PMS.
Dormakaba Ilc has no recent reviews or ratings, making it difficult to assess its current usability or customer satisfaction. It appears to be an obscure solution with minimal market presence, lacking recent feedback to support its effectiveness. Conversely, Redforts boasts over 40 reviews, with recent feedback in the last six months, and an impressive 95% likelihood to recommend. Its user reviews highlight ease of management, extensive features, and excellent support, making it the more viable option for your hotel.
While dormakaba’s product might theoretically serve larger or specific enterprise needs, its absence of recent reviews suggests it may not be actively supported or improved. On the other hand, Redforts’ recent reviews confirm consistent updates and strong customer advocacy. Are you prepared to choose a product without recent user validation, or do you prefer the proven track record of Redforts?
If your hotel requires a modern, easy-to-use PMS with comprehensive features and active customer support, Redforts is the logical choice. Its high review scores reflect satisfaction across many properties, especially in small to mid-sized hotels, hostels, and boutique hotels. Additionally, its integrated modules for reservations, channel management, and revenue optimization make it suitable for properties seeking automation and efficiency.
If, however, your hotel is a large enterprise, or you prefer a solution backed by an established global brand, dormakaba’s offering might appeal, though the lack of recent reviews and user feedback raises questions. For most hotels, especially those prioritizing ease, support, and ongoing development, Redforts is the safer investment. Does your hotel prioritize proven user satisfaction and active support, or are you exploring less tested options?
Redforts scores a 4.68 out of 5 for ease of use, with reviews highlighting its intuitive design, streamlined onboarding, and minimal training requirements. Users consistently mention how quickly staff adapt and how the system reduces operational errors. In contrast, Dormakaba Ilc has no available ratings or recent reviews, leaving its usability status uncertain. Its lack of documented user feedback suggests it may not be as accessible or modern as Redforts.
Given the recent, detailed reviews, it’s clear that Redforts offers a user-friendly experience that facilitates quick staff adoption and daily management. Edge: Redforts.
Redforts provides a rich feature set with 46 modules, including a booking engine, channel manager, guest CRM, automated reminders, online check-in, digital registration, and revenue management tools. These features are aimed at simplifying operations and increasing revenue. Dormakaba Ilc, on the other hand, offers no documented features or modules, making it impossible to verify its capabilities or compare functionality.
The comprehensive features in Redforts directly support operational automation, guest engagement, and revenue growth. Its modular approach allows customization based on your needs. Edge: Redforts.
Redforts enjoys a 4.53 out of 5 rating for customer support, with reviews praising its quick, friendly responses and proactive assistance. Users report feeling well-supported, even during onboarding or troubleshooting. Conversely, Dormakaba Ilc lacks recent reviews or support ratings, making it impossible to assess its customer service quality.
Active feedback and high support ratings position Redforts as more dependable when your team needs help. Its support is a significant advantage for hotels seeking peace of mind. Edge: Redforts.
Redforts integrates with two verified partners, including a channel manager (WuBook) and a third-party solution (Mr Winston). While it lacks a large number of third-party integrations compared to some competitors, its core integrations meet the fundamental needs of most properties. Dormakaba Ilc reports only one verified partner, Yanolja Cloud, which limits its integration versatility.
For hotels that rely on multiple platforms for reservations, revenue management, or point-of-sale, Redforts’ existing integrations provide a more flexible ecosystem. Edge: Redforts.
Redforts’ recent reviews give it a 9.5 out of 10 NPS score, with 95% of users willing to recommend it. Reviewers consistently praise its ease of use, efficiency, and support, especially for small to mid-sized properties and hostels. Dormakaba Ilc receives no recent reviews and has an overall rating of zero, clearly indicating no current user satisfaction data.
Considering recent user feedback, Redforts is the higher-rated solution. Property types like boutique hotels, hostels, and B&Bs favor Redforts’ usability and feature set. Edge: Redforts.
Dormakaba Ilc does not publicly list pricing or offer trial information, which complicates direct comparison. Its lack of transparent pricing suggests it may be tailored for large enterprise clients or may not be actively marketed.
Redforts charges a base price of $500, with no ongoing subscription fees or implementation costs listed. Its straightforward pricing, combined with a comprehensive suite of modules, offers clear value for small to medium properties. For most hoteliers, Redforts’ transparent, affordable pricing is advantageous.
Not ideal if your hotel seeks a modern, user-friendly system with recent user feedback. Smaller hotels, boutique properties, and properties prioritizing ease of use should look elsewhere, as dormakaba’s current market presence appears limited.
Not ideal if your hotel is a large enterprise with complex, multi-brand operations requiring highly customized or specialized solutions. Also, properties that need extensive third-party integrations beyond what Redforts offers might find limitations.
Redforts stands out as the clear choice, offering a well-reviewed, feature-rich platform with active ongoing support. Its ease of use, recent positive feedback, and affordable pricing make it suitable for small and medium-sized properties aiming to improve operational efficiency.
Dormakaba Ilc appears to lack recent validation from users, with no ratings or reviews that demonstrate its current effectiveness. Unless your hotel is part of a large chain with specific enterprise needs and existing infrastructure, Redforts is the safer, smarter option.
For most hoteliers, especially those valuing user experience, support, and proven functionality, Redforts will serve your needs better today and into the future.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Dormakaba Kaba Ltd |
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| Starting Price | — | From $500/mo |
According to HTR's product database, dormakaba Ilc and Redforts share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Dormakaba Kaba Ltd |
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| Centralized user & role management | ||
| Cloud based | ||
| Multi-currency | ||
| Multi-lingual | ||
| RevPaR & ADR Reports | ||
| Transactional Emails (booking, folios, etc) |
Showing top differences. 34 more features differ between these products.
What hoteliers love
Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freein... Many users appreciate Redforts for its intuitive design, which simplifies training and reduces human errors. This streamlines daily operations, freeing up staff for other tasks.
The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and cha... The system excels at managing reservations, preventing overbooking, and integrating with multiple platforms. Customization for booking engines and channel management is also highlighted as a significant strength.
The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributi... The attentive and responsive customer service is frequently applauded. Users mention personal communication and quick resolution of issues, contributing to an overall positive experience.
Where hoteliers push back
Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capabili... Redforts integrates efficiently with booking engines, channel managers, and other platforms, providing a seamless management experience. This capability simplifies coordination between different systems and platforms.
While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual... While the functionality is praised, several reviews mention that the interface appears outdated and could benefit from modernization to enhance visual appeal and efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dormakaba Ilc and Redforts share many core Property Management Systems features, but each has unique capabilities. dormakaba Ilc offers 1 verified integration partners, while Redforts offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Redforts leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dormakaba Ilc: No. Redforts: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Dormakaba Kaba Ltd has an HT Score of 0 and Redforts has 73. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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