The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 34 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Dormakaba Kaba Ltd shines .
Shiji Group shines in ease of use and customer support , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 34 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 0 | 34 |
After analyzing 34 verified reviews, Dormakaba Kaba Ltd users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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Integration Capabilities
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Dormakaba Kaba Ltd |
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|---|---|---|
| Small (10-24 rooms) | — | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | — | #22 2 reviews |
By Property Type
| Segment | Dormakaba Kaba Ltd |
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| Boutique ▾ | — | #33 17 reviews |
| Luxury ▾ | — | #24 25 reviews |
| Branded / Chain ▾ | — | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
| Segment | Dormakaba Kaba Ltd |
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | — | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s operational success and guest satisfaction. Both dormakaba Ilc and Shiji Daylight PMS aim to streamline hotel management, but their core strengths and weaknesses differ significantly. dormakaba Ilc, with no recent reviews and a score of 0/5 across all categories, appears inactive and lacks user feedback, while Shiji Daylight PMS boasts over 30 recent reviews, a high user satisfaction score, and a broad feature set. Which product truly addresses your hotel’s needs?
dormakaba Ilc is virtually unreviewed, leaving hotelier expectations and experiences unverified—this product's actual performance remains uncertain. In contrast, Shiji Daylight PMS has 32 recent reviews, a 4.69/5 ease of use rating, and a 4.53/5 customer support score, making it a more reliable choice based on real user feedback.
The core difference is in market presence: dormakaba Ilc does not specify regional coverage or hotel segment focus, while Shiji Daylight PMS operates in 18 countries and caters to diverse segments, including luxury, city center, and boutique hotels. Considering the importance of support, features, and proven usability, Shiji emerges as the more trustworthy option. Are you comfortable choosing an untested system, or do you prefer a product with tangible reviews?
If your hotel needs a feature-rich, cloud-based PMS with extensive integrations, go with Shiji Daylight PMS. Its 98 features—including guest profiles, online check-in/out, group booking, and comprehensive reporting—address a wide array of operational needs.
If, however, your hotel operates on a very limited budget and prioritizes simplicity or local vendor support, dormakaba Ilc might seem appealing, but with no recent reviews or feature details, it's essentially an unverified option. For most hotels seeking reliability, scalability, and proven functionality, Shiji Daylight PMS is the clear choice.
Shiji Daylight PMS’s 4.63/5 ease of use rating stems from high marks on usability, intuitive design, and helpful training materials. Customers praise its straightforward interface, which reduces training time and accelerates staff adoption.
Dormakaba Ilc, lacking any user ratings or reviews, provides no data on user experience, making it impossible to assess usability or onboarding efficiency. Given the importance of ease of use in daily hotel operations, the edge clearly goes to Shiji Daylight PMS.
Shiji Daylight PMS offers 98 features, including guest profiles, multi-lingual support, online check-in/out, integrated CRS, payment processing, guest messaging, automated night audit, and mobile housekeeping apps—virtually covering every aspect of hotel management.
Dormakaba Ilc provides no publicly available details about its features, making it impossible to determine its functionalities. On the basis of available data, Shiji’s feature set vastly exceeds dormakaba Ilc's, supporting more efficient and guest-centric operations. Edge: Shiji Daylight PMS.
Shiji Daylight PMS’s 4.53/5 customer support score is based on positive reviews praising prompt, helpful assistance and comprehensive onboarding. Users consistently mention the support team’s professionalism as a key advantage.
Dormakaba Ilc, again, offers no recent reviews or support ratings, leaving hotelers uncertain about post-sales assistance or onboarding quality. Given the critical role of reliable support, Shiji Daylight PMS is the clear leader here. Edge: Shiji Daylight PMS.
Shiji Daylight PMS integrates with 64 verified partners, including industry leaders like SiteMinder, Revinate, Amadeus, and IDeaS. Its extensive integrations facilitate seamless workflows across POS, CRM, channel managers, and revenue systems.
Dormakaba Ilc, with only 1 verified partner, offers minimal integration options, limiting operational flexibility. For hotels relying on a connected tech stack, Shiji’s integrations provide a significant advantage. Edge: Shiji Daylight PMS.
Shiji Daylight PMS’s recent reviews reflect a 4.69/5 overall score, with high marks across usability, onboarding, and support. Hotels of various sizes—including luxury chains and boutique hotels—appreciate its ease, automation, and consistency, with 90% likelihood to recommend.
Dormakaba Ilc, with no recent reviews or ratings, cannot be rated by hoteliers. This lack of user feedback makes it impossible to gauge satisfaction, further favoring Shiji Daylight PMS. Edge: Shiji Daylight PMS.
Dormakaba Ilc does not publish pricing information, and no trial or freemium options are available—raising concerns about transparency and affordability.
Shiji Daylight PMS charges a base price of $1,200, with no ongoing monthly fees or implementation charges listed. While upfront costs may seem high, the extensive feature set and support justify the investment. Pricing transparency favors Shiji, but actual costs may vary based on hotel size and regional factors.
Not ideal if you need a system with proven usability, broad integration, or ongoing support—dormakaba Ilc’s lack of recent reviews makes it unsuitable for most hotels seeking reliable operations.
Not ideal if you prefer a very basic, low-cost system without advanced features or if your hotel operates in a region where local support is limited.
The core difference is in maturity and user validation: Shiji Daylight PMS has been actively reviewed, scored highly, and offers a comprehensive feature set, whereas dormakaba Ilc appears inactive and unreviewed. For hotels seeking a reliable, scalable PMS with proven support, Shiji Daylight PMS is the stronger choice.
If your hotel needs a broad feature set, robust integrations, and positive user experiences, go with Shiji Daylight PMS. It’s designed for modern hospitality demands, with reviews backing its ease of use, support quality, and overall value.
Choose dormakaba Ilc only if your hotel operates with minimal needs, in a region where support is readily available, and you’re comfortable risking a system without recent validation. For nearly all other hotels, Shiji Daylight PMS remains the more dependable, feature-rich solution.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| Dormakaba Kaba Ltd |
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, dormakaba Ilc and Shiji Daylight PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Dormakaba Kaba Ltd |
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| Centralized user & role management | ||
| Guest profiles | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 86 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. dormakaba Ilc and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. dormakaba Ilc offers 1 verified integration partners, while Shiji Daylight PMS offers 65. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Shiji Daylight PMS leads in ease of use at 4.6/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
dormakaba Ilc: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Dormakaba Kaba Ltd has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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