Duve App vs. LIKE MAGIC:
Which Is Right for You?

Is Duve App by Duve or LIKE MAGIC by LIKE MAGIC Better for Hotels?

Duve and LIKE MAGIC both serve as hotel guest apps designed to enhance guest communication, streamline check-in, and generate ancillary revenue. They diverge significantly in market presence and feature depth. Duve supports 63 countries globally and offers a broad, customizable platform with 13 unique features like WhatsApp integration and automated guest surveys. LIKE MAGIC focuses exclusively on Europe (6 countries) with a simpler feature set, lacking unique features beyond the shared ten.

Duve fits hotels needing a comprehensive, highly customizable guest engagement tool capable of integrating deeply into existing systems and supporting diverse property types worldwide. LIKE MAGIC suits smaller, European properties seeking an easy-to-use, all-in-one guest journey solution emphasizing operational efficiency and minimal complexity. Both reduce front desk workload and improve guest experiences through digital check-in and messaging, but Duve targets scale and customization, while LIKE MAGIC targets streamlined simplicity.

Duve App by Duve vs LIKE MAGIC by LIKE MAGIC: Which Should Your Hotel Choose?

If you operate a large or mid-sized hotel with complex workflows or require extensive customization and integrations, Duve is the better choice. Its 766 verified reviews, including 183 in the last six months with a 4.6/5 recent rating, reflect sustained use and satisfaction across luxury hotels (4.8/5, 338 reviews), resorts (4.8/5, 279 reviews), and branded hotels (4.8/5, 240 reviews). Duve’s 72 verified integrations span PMS, door locks, and AI tools, enabling seamless connectivity crucial for multi-property or chain operations.

If you manage a small to medium European property prioritizing ease of use and rapid onboarding with minimal tech overhead, LIKE MAGIC is compelling. Although it has only 26 total reviews and no recent ones, it holds a perfect 5/5 overall rating and excels in ease of use (5/5) and onboarding (4.8/5). Its user base is concentrated in extended stay and serviced apartments (33% of users) and city center hotels (15%). LIKE MAGIC’s 11 integrations cover essentials like apaleo and Oracle Hospitality but are limited compared to Duve.

For vacation rentals and boutique hotels, Duve’s broader global footprint and feature richness offer more adaptability. For limited-service hotels and extended stay properties in Europe, LIKE MAGIC’s simpler, tightly integrated platform aligns well but with less evidence of broad adoption.

Is Duve App by Duve or LIKE MAGIC by LIKE MAGIC Easier to Use?

LIKE MAGIC scores a perfect 5/5 ease of use rating with 26 reviews, reflecting strong user consensus on intuitive design and minimal training. Its onboarding rating of 4.8/5 matches its ease of use, with reviewers praising quick staff adoption and streamlined training as short as 1.5 days. One review highlights a small hotel operating 168 rooms with an 80% reduced staff relying on LIKE MAGIC’s automation.

Duve has a high ease of use rating of 4.7/5 across 766 reviews, with 183 recent reviews maintaining 4.6/5. Reviewers generally find the interface user-friendly but cite initial setup complexity and a learning curve due to extensive features. Some mention challenges integrating workflows and customizing messaging, causing a steeper ramp-up compared to LIKE MAGIC.

Overall, Duve’s complexity delivers power but requires more time to master. LIKE MAGIC’s smaller feature set and simpler UI make it easier for teams needing rapid adoption and less ongoing training.

Edge: LIKE MAGIC.

Which Has Better Features: Duve App by Duve or LIKE MAGIC by LIKE MAGIC?

Duve offers 13 hotel-specific features not present in LIKE MAGIC, including WhatsApp integration, automated replies, message routing, SMS messaging, open API, a mobile app, and multi-lingual automatic translations. These features improve operational workflows by allowing front desk and guest service teams to centralize communication across multiple channels, automate responses, and engage guests in their native language. The open API supports deep integration with third-party systems, expanding Duve’s adaptability.

LIKE MAGIC has no unique features beyond the 10 it shares with Duve, such as online check-in, guest messaging, local recommendations, and upselling. Its simplicity reduces complexity but limits customization and advanced guest interaction options. For example, LIKE MAGIC lacks WhatsApp integration and automated messaging workflows, which can restrict communication channels and operational automation.

Duve’s feature depth enables hotels to create tailored guest journeys and inventory advanced upselling tools, supporting revenue growth and efficiency. LIKE MAGIC’s leaner feature set streamlines operations but may not suffice for hotels needing complex guest engagement.

Edge: Duve App by Duve.

Which Has Better Customer Support: Duve App by Duve or LIKE MAGIC by LIKE MAGIC?

Duve’s customer support rating is 4.6/5 from 766 reviewers, with onboarding rated 4.6/5. Reviews commonly praise responsive support that resolves issues quickly, though some mention difficulty reaching support at times and delayed email responses. There are reports of billing surprises despite published no-surprise policies, indicating occasional communication gaps.

LIKE MAGIC scores slightly higher with a 4.8/5 customer support rating, matching onboarding at 4.8/5 from 26 reviews. Reviewers emphasize friendly, solution-oriented support and fast issue resolution. However, some users request telephone support for urgent issues and find messaging features occasionally confusing, suggesting areas for improvement in user assistance channels.

While Duve has a much larger review base reflecting broader experience, LIKE MAGIC’s higher rating indicates strong support for its current user base. The difference is not large enough to decisively favor one.

Edge: Even.

Which Has More Integrations: Duve App by Duve or LIKE MAGIC by LIKE MAGIC?

Duve leads with 72 verified integrations spanning PMS providers like RoomRaccoon, eviivo, and HOTELTIME, door lock systems, payment gateways, and AI tools. This extensive ecosystem enables hotels to maintain their existing technology stack while layering Duve’s guest engagement capabilities on top. Examples include integration with Oracle Hospitality and Adyen for payments.

LIKE MAGIC offers 11 verified partners, including apaleo GmbH, Triptease, and TrustYou, covering core PMS and guest feedback tools but lacking the breadth of Duve’s partner network. The shared 6 integrations include major players like SALTO Systems and Mews.

Hotels requiring diverse system connectivity, especially multi-property groups, benefit from Duve’s larger integration ecosystem. Limited-service or smaller properties using fewer third-party systems may find LIKE MAGIC’s integration set sufficient.

Edge: Duve App by Duve.

Which Do Hoteliers Rate Higher: Duve App by Duve or LIKE MAGIC by LIKE MAGIC?

LIKE MAGIC holds a perfect 5/5 overall rating from 26 reviews but lacks any reviews in the last six months. This absence raises questions about how current the rating is relative to recent product versions or support. Duve has a 4.7/5 overall rating from 766 reviews, with 183 reviews in the last six months maintaining a 4.6/5 score, reflecting consistent recent satisfaction.

Segment ratings favor Duve among luxury hotels (4.8/5, 338 reviews), resorts (4.8/5, 279 reviews), and branded hotels (4.8/5, 240 reviews). LIKE MAGIC scores highest in extended stay and serviced apartments (5/5, 13 reviews) and boutique hotels (4.9/5, 8 reviews), though these segments have fewer reviews.

The volume and recency of Duve’s reviews provide more confidence in its ratings reflecting current performance. LIKE MAGIC’s ratings are excellent but may not reflect recent product changes or support levels.

Edge: LIKE MAGIC.

How Much Do Duve App by Duve and LIKE MAGIC by LIKE MAGIC Cost?

Duve’s base price is $900 with no freemium, monthly flat, or per-room pricing disclosed. No implementation fee or trial is offered. LIKE MAGIC’s base price is $700, also without freemium, monthly flat, or per-room pricing, implementation fees, or trial.

Both products use a similar pricing approach focused on a base fee, but LIKE MAGIC is $200 less expensive upfront. Neither publishes detailed tiered pricing, making total cost of ownership dependent on contract terms and hotel size. The $200 difference may be meaningful for smaller properties.

What Type of Hotel Should Use Duve App by Duve?

• Hotels that require a highly customizable guest engagement platform with advanced workflows and messaging options.
• Properties operating across multiple countries needing multi-lingual automatic translations and local recommendations.
• Large chains or groups needing extensive PMS, door lock, and payment integrations (72 verified partners).
• Hotels focused on maximizing ancillary revenue through upselling and automated guest surveys.
• Operations prioritizing a branded guest app with native mobile app access for guests and staff.

Not ideal if:

• Your team prefers minimal setup complexity and a very short learning curve.
• You require immediate support with guaranteed 24/7 phone assistance (some reviews cite delays).
• You operate a small, simple property with limited integration needs.
• You want a lower upfront base price than $900.

What Type of Hotel Should Use LIKE MAGIC by LIKE MAGIC?

• Small to medium European hotels focused on operational efficiency and ease of use.
• Extended stay and serviced apartments seeking a simple, unified guest journey platform.
• Properties valuing rapid staff onboarding and minimal training time (1.5 days reported).
• Hotels that prefer a lower base price ($700) and a straightforward set of core guest app features.
• Operations aiming to automate check-in and communication without complex customization.

Not ideal if:

• You require extensive PMS or third-party integrations beyond 11 verified partners.
• You need advanced upselling features or custom guest app branding (currently lacking).
• Your hotel operates outside Europe or in multiple global markets.
• You want a product with a significant number of recent verified user reviews.

Duve App by Duve vs LIKE MAGIC by LIKE MAGIC: The Bottom Line for Hotels

The core difference between Duve and LIKE MAGIC lies in scope and complexity. Duve offers a comprehensive, deeply integrated guest engagement platform designed for hotels requiring customization, multi-channel communication, and extensive third-party connectivity. LIKE MAGIC provides a leaner, mobile-first solution optimized for operational simplicity and rapid adoption, focused on European markets.

Choose Duve if your property values advanced features like WhatsApp messaging, automated surveys, and a branded guest app, backed by a large, global user base with proven results in luxury and resort segments. Duve’s 72 integrations and 766 reviews, including recent feedback, demonstrate its maturity and adaptability for complex operations.

Choose LIKE MAGIC if you run a small to mid-sized European hotel or serviced apartment that prioritizes ease of use, fast onboarding, and core guest journey essentials at a lower base price. Its perfect rating and reported operational efficiencies highlight its suitability for properties with simpler tech stacks and fewer customization demands.