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easyGuestmanagement GmbH vs. roommaster PMS:
Which Is Right for You?
TLDR
We analyzed 100 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
easyGuestmanagement shines .
roommaster shines in ease of use and customer support — especially for brand properties (5.0/5) , with exclusive features like Revenue management module and Payment processing.
How Does easyGuestmanagement GmbH Compare to roommaster PMS?
Side-by-side ratings based on 100 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 100 |
What Are the Pros and Cons of easyGuestmanagement GmbH vs roommaster PMS?
After analyzing 100 verified reviews, easyGuestmanagement users most value its , while roommaster users highlight customer support, reservation management, centralized data management. Click any theme to see what reviewers say.
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| Pros | |
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Customer Support
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Reservation Management
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Centralized Data Management
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Cloud and Mobile Access
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| Cons | |
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Report Generation
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User Interface Experience
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Group Booking Capabilities
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easyGuestmanagement vs roommaster: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | easyGuestmanagement |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #30 26 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #13 54 reviews |
| Large (75-199 rooms) | — | #31 3 reviews |
| X-Large (200+ rooms) | — | #32 1 reviews |
By Property Type
| Segment | easyGuestmanagement |
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|---|---|---|
| Boutique ▾ | — | #22 35 reviews |
| Luxury ▾ | — | #34 8 reviews |
| Branded / Chain ▾ | — | #24 15 reviews |
| Extended Stay ▾ | — | #27 6 reviews |
By Region
| Segment | easyGuestmanagement |
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|---|---|---|
| North America ▾ | — | #10 62 reviews |
| Europe ▾ | — | #29 11 reviews |
| Middle East | — | #27 0 reviews |
The Decision
When selecting a property management system (PMS), your hotel needs a solution that simplifies operations, improves revenue management, and enhances guest experiences. Both easyGuestmanagement GmbH and roommaster PMS aim to address these needs, but they diverge significantly in capabilities, market presence, and user feedback. easyGuestmanagement offers a minimal feature set with no recent reviews, while roommaster provides a robust, feature-rich platform supported by a large, recent review base. Which system truly fits your hotel’s operational needs?
Is easyGuestmanagement or roommaster better for hotels?
easyGuestmanagement aims to automate fundamental hotel operations, focusing on reservation and billing processes, but it offers no features beyond the basics. roommaster, on the other hand, centralizes reservations, front desk, housekeeping, and financial management, with over 60 features, including channel management, revenue optimization, and guest communication tools. With no recent reviews for easyGuestmanagement, confidence in its performance is limited, whereas roommaster enjoys a strong reputation backed by 83 recent reviews, averaging 4.33/5. Its recent feedback highlights its efficiency—"It’s really a combination between the operational ease of use, training, and functionality"—making it the more reliable choice for hotels seeking operational control. Are you prepared to trade simplicity for proven robustness?
roommaster vs easyGuestmanagement: Which should your hotel choose?
If your hotel needs a comprehensive, feature-packed platform with proven real-time reporting, multi-property management, and integration options, roommaster is the clear winner. Its extensive feature set—including channel management, revenue modules, guest CRM, and automated reports—serves mid to large hotels, especially those managing multiple properties or seeking advanced revenue tools. easyGuestmanagement might appeal if your hotel is only exploring basic automation with minimal operational complexity, but without recent user feedback, its effectiveness remains uncertain. For most hotels aiming for scalable growth and data-driven decision-making, roommaster is the recommended choice.
Is easyGuestmanagement or roommaster easier to use?
Based on the available data, roommaster scores a high 4.22/5 for ease of use, with recent reviews praising its user-friendly interface, quick onboarding, and cloud accessibility. Users mention that "back-office features are easy to use for first-timers and seasoned users," and appreciate the quick support response. easyGuestmanagement, however, has no recent reviews or scores, leaving its usability unverified. Given the recent feedback, edge: roommaster.
Which has better features: easyGuestmanagement or roommaster?
roommaster offers 60+ features, including channel management, online booking, revenue management, integrated payment processing, guest profiles, and more—many of which easyGuestmanagement does not provide. Its capabilities extend into automation, guest communication, and detailed reporting, with features tailored for full operational control. easyGuestmanagement offers no additional features beyond basic functions, making it unsuitable for hotels needing advanced tools. Edge: roommaster.
Which has better customer support: easyGuestmanagement or roommaster?
roommaster’s support scores 4.25/5, with recent reviews highlighting quick responses, effective issue resolution, and friendly service. One reviewer praised, "The customer support to solve issues is a process that is not long and drawn out, quick and easy." easyGuestmanagement, lacking recent reviews, has no support data, making it impossible to gauge. With recent positive feedback, edge: roommaster.
Which has more integrations: easyGuestmanagement or roommaster?
roommaster connects with 56 verified partners, including major systems like Sage, Volo, and GuestCentric—covering channel management, POS, and booking engines—ensuring seamless data flow. easyGuestmanagement reports no verified integrations, limiting its compatibility and scalability. If your hotel relies on diverse systems, roommaster’s extensive integrations clearly provide an advantage. Edge: roommaster.
Which do hoteliers rate higher: easyGuestmanagement or roommaster?
roommaster’s recent reviews reflect an average 4.33/5 rating, with hoteliers praising its efficiency, reporting, and support. Hotels of all sizes, especially boutique, motels, and resorts, express satisfaction, citing improved operations and data insights. easyGuestmanagement shows no recent reviews, so its rating and hotel satisfaction level remain unverified. Given the current data, roommaster is the more trusted choice among hoteliers.
How much do easyGuestmanagement and roommaster cost?
easyGuestmanagement’s pricing is not disclosed, likely indicating a custom or undefined model. roommaster costs $500 monthly, with no free trial offered. For hotels evaluating ROI, roommaster provides transparent pricing, although the total cost depends on property size and add-ons. The absence of clear pricing for easyGuestmanagement limits comparison, but the known cost of roommaster offers a reference point.
What type of hotel should use easyGuestmanagement?
- Hotels with minimal operational needs seeking basic automation.
- Small properties or startups testing PMS solutions.
- Properties that want to avoid complex systems and focus on reservations.
- Hotels with limited budgets or those just beginning digital upgrades.
Not ideal if:
- You require advanced revenue management or channel integrations.
- Your hotel is medium or large, with complex operational needs.
- You need detailed reporting and guest communication tools.
- You want a proven, widely supported platform.
What type of hotel should use roommaster?
- Mid-sized to large hotels needing comprehensive management tools.
- Multi-property hotel chains with centralized data and reporting needs.
- Hotels seeking automation in reservations, billing, and guest communication.
- Properties aiming to improve operational efficiency and revenue management.
Not ideal if:
- You operate a very small property with simple needs.
- Your budget cannot accommodate the $500 monthly fee.
- You prefer a less feature-rich or more niche-focused system.
- You prioritize a system with limited integrations or customization.
roommaster vs easyGuestmanagement: The bottom line for hotels
The core difference is that roommaster offers a full-featured, well-supported platform with recent reviews, while easyGuestmanagement remains unreviewed and likely limited in scope. For hotels aiming for operational efficiency, data insights, and multi-property management, roommaster’s extensive capabilities are indisputable. easyGuestmanagement might suit very small or budget-conscious properties, but the lack of recent feedback reduces confidence in its effectiveness.
Choose roommaster if your hotel needs a proven, scalable PMS with automation, integrations, and detailed reporting. Opt for easyGuestmanagement only if you prioritize minimal features and are comfortable with uncertain support and functionality. For most hotels, especially those seeking growth and reliability, roommaster stands out as the safer, more capable choice.
How Much Do easyGuestmanagement GmbH and roommaster PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| easyGuestmanagement |
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| Starting Price | — | From $500/mo |
Which Features Does easyGuestmanagement GmbH Have That roommaster PMS Doesn't (and Vice Versa)?
According to HTR's product database, easyGuestmanagement GmbH and roommaster PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | easyGuestmanagement |
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Housekeeping module | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 48 more features differ between these products.
Real-World Results: easyGuestmanagement vs roommaster by Business Goal
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"From my point of view as an asset manager that has the responsibility to tell the owners about their investment, roommaster gives me all that information. It's easy to report and e..."
No published case study for this goal yet.
"We’re an independent hotel surrounded by giants, but roomMaster gave us the tools we needed to stand tall alongside them."
easyGuestmanagement vs roommaster: The Bottom Line
What hoteliers love
While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and und... While some users experience excellent customer support, others find inconsistencies. They suggest that improvements in support agent expertise and understanding of user issues are needed for a more satisfying experience.
Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group... Reservation handling is noted as a strong point, with users finding RoomMaster user-friendly and effective for managing reservations, including group bookings. However, some see room for improvement, particularly in handling rooming lists and group check-ins.
RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability o... RoomMaster's shift from disjointed manual methods to centralized data management is highly praised for reducing errors and improving the reliability of hotel operations. Users appreciate having all reservations, guest information, and financial data in one secure platform, enhancing workflow efficiency.
Where hoteliers push back
RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creatin... RoomMaster's report generation, while helpful, is identified as an area needing improvement. Users demand more efficiency and effectiveness in creating and exporting reports, suggesting that enhancements could streamline analysis tasks.
Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, wh... Some users note the need for improvements in user experience, particularly emphasizing the need to eliminate repetitive tasks like frequent logins, which can affect the seamlessness of using the software for daily tasks.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About easyGuestmanagement GmbH vs roommaster PMS
Can easyGuestmanagement GmbH replace roommaster PMS?
It depends on your requirements. easyGuestmanagement GmbH and roommaster PMS share many core Property Management Systems features, but each has unique capabilities. easyGuestmanagement GmbH offers 0 verified integration partners, while roommaster PMS offers 56. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. roommaster PMS leads in ease of use at 4.1/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do easyGuestmanagement GmbH or roommaster PMS offer a free plan?
easyGuestmanagement GmbH: No. roommaster PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank easyGuestmanagement GmbH and roommaster PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. easyGuestmanagement has an HT Score of 0 and roommaster has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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