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easyGuestmanagement GmbH vs. ThinkReservations PMS:
Which Is Right for You?
TLDR
We analyzed 395 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
easyGuestmanagement shines .
ThinkReservations shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Payment processing and Housekeeping module.
How Does easyGuestmanagement GmbH Compare to ThinkReservations PMS?
Side-by-side ratings based on 395 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $500/mo |
| Verified Reviews | 0 | 395 |
What Are the Pros and Cons of easyGuestmanagement GmbH vs ThinkReservations PMS?
After analyzing 395 verified reviews, easyGuestmanagement users most value its , while ThinkReservations users highlight customer support, operational efficiency, data and reporting. Click any theme to see what reviewers say.
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Customer Support
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Operational Efficiency
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Data and Reporting
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Integration with OTAs
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Pricing and Fees
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Security Features
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easyGuestmanagement vs ThinkReservations: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | easyGuestmanagement |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #4 145 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #9 25 reviews |
| Large (75-199 rooms) | — | #6 3 reviews |
| X-Large (200+ rooms) | — | #5 1 reviews |
By Property Type
| Segment | easyGuestmanagement |
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|---|---|---|
| Boutique ▾ | — | #7 100 reviews |
| Luxury ▾ | — | #7 70 reviews |
| Branded / Chain ▾ | — | #7 24 reviews |
| Extended Stay ▾ | — | #11 8 reviews |
By Region
| Segment | easyGuestmanagement |
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|---|---|---|
| North America ▾ | — | #1 386 reviews |
| Europe | — | #57 0 reviews |
| Asia Pacific | — | #32 0 reviews |
| Middle East | — | #32 0 reviews |
The Decision
Choosing the right property management system (PMS) can dramatically impact your hotel's efficiency, guest satisfaction, and revenue. While easyGuestmanagement claims to streamline operations, ThinkReservations offers a comprehensive suite of features, reliable support, and a proven track record, especially given its larger review base and recent feedback. Your decision hinges on whether you need a simple system or a more feature-rich platform with extensive integrations.
Both products aim to automate reservations, manage bookings, and improve operational flow. However, easyGuestmanagement’s limited review data and absence of reported features suggest it’s less proven than ThinkReservations, which has thousands of reviews and a high Net Promoter Score. Are you ready for a platform with proven performance or a more basic management solution?
Is easyGuestmanagement or ThinkReservations Better for Hotels?
easyGuestmanagement positions itself as a straightforward management tool designed to centralize tasks like booking, billing, and guest communication without a complex interface. ThinkReservations, on the other hand, provides a rich set of 39 features including channel management, booking engine, guest messaging, and detailed reporting, making it suitable for hotels seeking more automation and integration.
The key difference is the depth of functionality and user validation: easyGuestmanagement has no reviews or clear recent user feedback, whereas ThinkReservations has over 350 reviews with an average rating of 4.88/5, and recent positive feedback. Given these data points, ThinkReservations clearly demonstrates ongoing customer satisfaction and reliability.
Are you willing to adopt a system with unproven track record, or do you prefer one with verified, recent reviews and a broad feature set?
ThinkReservations vs easyGuestmanagement: Which Should Your Hotel Choose?
If your hotel needs a full-featured PMS that integrates with OTAs, automates operations, and provides detailed insights, ThinkReservations is the clear choice. It’s particularly ideal for small to mid-sized properties, B&Bs, and boutique hotels that want to grow revenue through upselling, online booking, and automated guest communication.
For hotels that prioritize basic reservation management without extensive integrations or advanced features, easyGuestmanagement might seem appealing. However, given its lack of verified reviews or recent user feedback, it’s more of a placeholder than a proven solution. Stick with ThinkReservations if operational efficiency, support, and proven results are your priorities.
Is easyGuestmanagement or ThinkReservations Easier to Use?
easyGuestmanagement offers no publicly available user ratings or recent reviews, making it impossible to assess its user experience thoroughly. ThinkReservations boasts a 4.82/5 ease-of-use rating based on 356 reviews, with many users describing it as intuitive and simple to onboard, even for non-tech-savvy staff.
Recent reviews highlight that ThinkReservations' interface is user-friendly, with seamless onboarding and straightforward navigation. Customers also praise its fast, responsive support team, further reducing staff training time and operational hurdles.
Edge: ThinkReservations.
Which Has Better Features: easyGuestmanagement or ThinkReservations?
easyGuestmanagement has no reported features or integrations, making it difficult to compare beyond its basic billing and booking functions. Conversely, ThinkReservations offers 39 features, including channel management, booking engine, guest messaging, online check-in, automated night audit, and multi-currency support.
Unique features like the channel manager, RevPaR reports, digital registration, and integrated payment processing give ThinkReservations a distinct advantage. With such comprehensive tools, your team can automate tasks, upsell, and analyze performance more effectively.
Edge: ThinkReservations.
Which Has Better Customer Support: easyGuestmanagement or ThinkReservations?
easyGuestmanagement provides no publicly available support ratings or recent reviews, indicating a lack of transparent support feedback or proven customer service. ThinkReservations, with an average 4.82/5 customer support rating and reviews citing quick, knowledgeable responses, clearly outperforms.
Recent reviews praise their 24/7 support, accessible team, and proactive problem-solving, which helps your team resolve issues rapidly and maintain guest satisfaction. The high support rating and dedicated team make it a more dependable choice.
Edge: ThinkReservations.
Which Has More Integrations: easyGuestmanagement or ThinkReservations?
easyGuestmanagement reports no verified partners or integrations, limiting its utility in a connected hospitality ecosystem. ThinkReservations features 16 verified integrations, including OTAs like Airbnb, Expedia, TripAdvisor, and channel managers such as Sojern and TrustYou.
These integrations facilitate real-time updates, enhanced distribution, and better guest engagement, making ThinkReservations a more versatile platform capable of supporting your hotel’s growth. Its ability to connect with key partners is a major advantage.
Edge: ThinkReservations.
Which Do Hoteliers Rate Higher: easyGuestmanagement or ThinkReservations?
easyGuestmanagement has no reviews or recent user feedback, so no rating can be assigned. ThinkReservations has 356 reviews with an average rating of 4.88/5, and a recent NPS score of 9.68/10, indicating strong user satisfaction.
Reviews highlight its ease of use, support quality, and ability to improve efficiency and revenue. Its proven track record and high ratings across different property types reaffirm its status as a trusted PMS.
Edge: ThinkReservations.
How Much Do easyGuestmanagement and ThinkReservations Cost?
easyGuestmanagement’s pricing information is unavailable, suggesting it may lack transparent or scalable pricing options. ThinkReservations charges $500 per month, with no additional implementation or setup fees, which aligns with its feature-rich platform.
While the cost may be higher than basic systems, the value delivered through automation, integrations, and support justifies the investment for most hotels seeking growth and efficiency.
What Type of Hotel Should Use easyGuestmanagement?
- Hotels seeking a simple, no-frills booking and billing system
- Small properties or startups testing a PMS solution
- Hotels with minimal integration needs or those that want to keep operations manual
- Teams that prefer a lightweight, easy-to-implement solution
Not ideal if:
- You need extensive automation or OTA integrations
- Your hotel relies heavily on online distribution channels
- You require detailed reporting or guest communication tools
- You want a platform with verified recent user feedback
What Type of Hotel Should Use ThinkReservations?
- Small to mid-sized hotels aiming for operational automation
- Boutique hotels and B&Bs that want integrated guest communication
- Properties focused on increasing revenue through upselling and digital marketing
- Hotels seeking reliable support and proven technology
Not ideal if:
- You operate a large hotel or resort with complex needs
- Your budget is severely limited without the capacity for monthly fees
- You prefer a system with fewer features and a more straightforward interface
- You do not want integrations with major OTAs or channel managers
ThinkReservations vs easyGuestmanagement: The Bottom Line for Hotels
At its core, the choice boils down to feature set and proven reliability. easyGuestmanagement, with zero reviews and no known features, is a minimal tool unlikely to scale with your hotel’s growth. ThinkReservations, with over 350 recent reviews and a 4.88/5 rating, offers a proven, comprehensive platform capable of streamlining your operations and boosting revenue.
If your hotel needs a robust, well-supported PMS with extensive integrations, ThinkReservations remains the clear winner. For hotels that only need basic reservation management and minimal automation, easyGuestmanagement might suffice, but its unproven quality makes it a risky choice.
Ultimately, for hotels prioritizing reliable technology, customer satisfaction, and growth potential, ThinkReservations is the safer and smarter investment.
How Much Do easyGuestmanagement GmbH and ThinkReservations PMS Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| easyGuestmanagement |
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| Starting Price | — | From $500/mo |
Which Features Does easyGuestmanagement GmbH Have That ThinkReservations PMS Doesn't (and Vice Versa)?
According to HTR's product database, easyGuestmanagement GmbH and ThinkReservations PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | easyGuestmanagement |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| EPoS | ||
| Payment processing |
Showing top differences. 27 more features differ between these products.
Real-World Results: easyGuestmanagement vs ThinkReservations by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"I became aware of ThinkReservations at a trade show in the US, and I could see right away that it would help Blue Tang Inn streamline our operations, increase our booking and upsel..."
No published case study for this goal yet.
"ThinkReservations Digital Registration has streamlined our check in process, making my job so much easier. Being able to ask guests for their ID and credit card ahead of time, agre..."
No published case study for this goal yet.
"We try to take care of all the needs of our guests so that they have an experience rather than just a stay"
easyGuestmanagement vs ThinkReservations: The Bottom Line
What hoteliers love
Though already noted as excellent by many, a few reviews express the desire for additional support on weekends to better handle urgent inquiries.
ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, a... ThinkReservations aids in streamlining operations through digital registration, night audits, and easy management of booking and check-in processes, allowing staff to focus more on guest interactions.
The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strateg... The system offers comprehensive data and reporting features, enabling hoteliers to make informed decisions on pricing, guest satisfaction, and strategy planning.
Where hoteliers push back
Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like Thin... Some reviews highlight issues with the pricing structure, including dissatisfaction with channel manager fees and the high price of features like ThinkMessenger.
Mandatory two-step authentication is a point of frustration for some users, who find it burdensome and wish for lower security settings.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About easyGuestmanagement GmbH vs ThinkReservations PMS
Can easyGuestmanagement GmbH replace ThinkReservations PMS?
It depends on your requirements. easyGuestmanagement GmbH and ThinkReservations PMS share many core Property Management Systems features, but each has unique capabilities. easyGuestmanagement GmbH offers 0 verified integration partners, while ThinkReservations PMS offers 16. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. ThinkReservations PMS leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do easyGuestmanagement GmbH or ThinkReservations PMS offer a free plan?
easyGuestmanagement GmbH: No. ThinkReservations PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank easyGuestmanagement GmbH and ThinkReservations PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. easyGuestmanagement has an HT Score of 0 and ThinkReservations has 89. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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