Compare Eleanor vs TouchMenu vs ALICE Guest Services by Actabl

YOU MAY ALSO LIKE

Featured products that are similar to the ones you selected below.

All Hotel Guest Apps Products

Canary Technologies

Best for saving time and improving communication.

Plusgrade

Boost hotel revenue by offering guests room upgrade opportunities.

Compare Eleanor vs TouchMenu vs ALICE Guest Services by Actabl

Concierge Software vendor comparison between Eleanor vs TouchMenu vs ALICE Guest Services by Actabl. Find out which Concierge Software is right for you based on realtime data from 830 verified hotelier reviews across 61 countries.

Ratings Summary

HT Score

Eleanor

94

TouchMenu

77

ALICE Guest Services by Actabl

100

Popularity

Eleanor

159 verified reviews

TouchMenu

25 verified reviews

ALICE Guest Services by Actabl

646 verified reviews

Likelihood to Recommend

Eleanor

97%

TouchMenu

98%

ALICE Guest Services by Actabl

91%

Ease of Use

Eleanor

4.8

TouchMenu

5

ALICE Guest Services by Actabl

4.6

ROI

Eleanor

4.8

TouchMenu

4.9

ALICE Guest Services by Actabl

4.5

Implementation

Eleanor

4.8

TouchMenu

5

ALICE Guest Services by Actabl

4.4

Customer Support

Eleanor

4.9

Verified Customer Support

TouchMenu

5

Verified Customer Support

ALICE Guest Services by Actabl

4.5

Verified Customer Support

Certificate of Excellence

Eleanor

TouchMenu

ALICE Guest Services by Actabl

Features

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking

Transportation

Lost & Found

Wake up calls

Reservations

Request Management

Vendor Management

Smart Vendor Database

Transportation

Reservations

Guest Communication

Request Management

Other

In app translation

Service Recovery/Escalation

Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Eleanor

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

TouchMenu

Communication & Messaging

Automatic Translations (Multi-Lingual)
Request Management
Room Service Ordering
Guest Messaging
App download
Web-app

Content Management

Hotel Directory
Guest Profiles
Local Recommendations
Web-app

Upselling

Payments
Room Service Ordering

Request Management

Request Management
Room Service Ordering
Mobile Checkout
Mobile Checkin

Other

ALICE Guest Services by Actabl

Branding & Customization

Hotel branded confirmations & recommendations

Logistics & Fulfillment

Package Management & Tracking
Transportation
Lost & Found
Wake up calls
Reservations
Request Management

Vendor Management

Smart Vendor Database
Transportation
Reservations

Guest Communication

Request Management

Other

In app translation
Service Recovery/Escalation
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Eleanor

Eleanor

vs.

TouchMenu

TouchMenu

vs.

Actabl

Actabl

Take recommendations quiz

Customers

Top 3 Segments

Eleanor

Resorts - 75%

Luxury Hotels - 19%

Other - 1%

TouchMenu

Luxury Hotels - 48%

Resorts - 16%

Branded Hotels - 16%

ALICE Guest Services by Actabl

Resorts - 32%

Boutiques - 15%

Luxury Hotels - 15%

Featured clients

-

-

ALICE Guest Services by Actabl

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eleanor

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TouchMenu

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

ALICE Guest Services by Actabl

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Custom Price Quote

Eleanor

Eleanor

vs.

TouchMenu

TouchMenu

vs.

Actabl

Actabl

1-click quote request

What Customers Are Saying

Most Recent Review

Eleanor

Eleanor App is good , easy and simple.

Spa Supervisor from Vilamendhoo (Maldives)

TouchMenu

The right partner!

Night manager

ALICE Guest Services by Actabl

Front Desk Worker

Front Desk Associate from Winter Haven (United States of America)

Most Positive Review

Eleanor

Hassle Free Reservation System

FBM

TouchMenu

Digital menu

Hotel manager

ALICE Guest Services by Actabl

Making your life easier, having everything organized

Concierge

Most Critical

Eleanor

Eleanor is make our work easy in reservation especially in managing huge outlets in Sun Siyam Irufushi. Moreover, we can easily create the events easily

F&B Coordinator

TouchMenu

Digital menu

Hotel manager

ALICE Guest Services by Actabl

Incredible Product with Great Customization

Guest Expereience Manager of Eau Palm Beach Resort & Spa

References

-

-

ALICE Guest Services by Actabl

Noah Lemaich
Chef Concierge SIXTY Beverly Hills

Nickeesa Khalili
Front Office Manager The Ludlow

General Info

Screenshots

Integrations

Eleanor

Property Management Systems (2) Upselling Software (1) Hotel Restaurant POS Systems (1)

View all integrations (2)

TouchMenu

Property Management Systems (3) Hotel Restaurant POS Systems (2) Upselling Software (1)

View all integrations (4)

ALICE Guest Services by Actabl

Property Management Systems (28) Hotel Management Software (13) Hotel Restaurant POS Systems (11)

View all integrations (74)

Recent Company Updates

-

-

ALICE Guest Services by Actabl

Actabl Launches ProfitOwner: Real-Time Business Intelligence for Hotel Ownership Groups

Charlestowne Hotels Implements ProfitSword and Event Temple Integration to gain Real-Time Insight into Business and Group Sales Performance

Recent Articles

Eleanor

Eleanor Named as Runner Up in the 2022 HotelTechAwards

Eleanor has been awarded the Resort Tech Solutions Company of the Year 2021/2022

2 years ago

TouchMenu

TouchMenu doesn’t have any recent articles

ALICE Guest Services by Actabl

10 Pieces of Actionable Hotel Technology Advice from Leading Execs

Hotel Technology is Poised for a Major Correction: Here's What You Need to Know

4 years ago

Get personalized product recommendations

Product recommendations advisor

You’re almost done

Are you sure you want to leave and lose your progress?

I want to continue

I want to leave