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Cloudbeds PMS vs. Elina PMS:
Which Is Right for You?
TLDR
We analyzed 1,269 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Cloudbeds shines in ease of use — especially for independent properties (4.6/5) , with exclusive features like Guest Communication (SMS Messaging) and Mobile App.
Elina PMS shines when it comes to support team , with exclusive features like Guest CRM and Guest profiles.
How Does Cloudbeds PMS Compare to Elina PMS?
Side-by-side ratings based on 1,269 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | From $600/mo | From $700/mo |
| Verified Reviews | 1,242 | 27 |
What Are the Pros and Cons of Cloudbeds PMS vs Elina PMS?
After analyzing 1,269 verified reviews, Cloudbeds users most value its user-friendly interface, implementation and support, all-in-one ecosystem, while Elina PMS users highlight support team, user feedback and development, ease of use and training. Click any theme to see what reviewers say.
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User-Friendly Interface
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Support Team
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Implementation and Support
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User Feedback and Development
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All-in-One Ecosystem
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Ease of Use and Training
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Channel Management
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Integration with Other Systems
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Reservation Management
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Flexibility and System Complexity
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Report Customization
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User Interface
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System Speed
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Cost and Value
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Cloudbeds vs Elina PMS: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #1 592 reviews | #37 10 reviews |
| Mid-Size (25-74 rooms) ▾ | #4 212 reviews | #37 10 reviews |
| Large (75-199 rooms) ▾ | #5 42 reviews | #38 1 reviews |
| X-Large (200+ rooms) | #13 4 reviews | #28 1 reviews |
By Property Type
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| Boutique ▾ | #2 473 reviews | #51 3 reviews |
| Luxury ▾ | #4 228 reviews | #31 8 reviews |
| Branded / Chain ▾ | #6 116 reviews | #57 1 reviews |
| Extended Stay ▾ | #2 93 reviews | #18 12 reviews |
By Region
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| North America ▾ | #2 435 reviews | #48 0 reviews |
| Europe ▾ | #7 163 reviews | #21 22 reviews |
| Asia Pacific ▾ | #3 226 reviews | #24 1 reviews |
| Middle East ▾ | #7 11 reviews | #22 1 reviews |
The Decision
Choosing between Cloudbeds PMS and Elina PMS hinges on your hotel’s specific needs, operational complexity, and growth ambitions. Cloudbeds offers an extensive, integrated platform with a broad feature set and large user base, while Elina emphasizes automation, direct bookings, and personalized guest experiences. Both systems aim to streamline operations but diverge in their approach and scale.
Cloudbeds’s more substantial review volume and recent feedback give it a clearer edge in overall confidence. So, which system aligns better with your hotel’s goals?
Is Cloudbeds or Elina PMS Better for Hotels?
Cloudbeds, with over 1,071 reviews and a recent review count of 81 in the last six months, dominates in user confidence and market presence. Its 4.63/5 overall rating and 100/100 HT Score surpass Elina’s 25 reviews and 75.68 score, indicating a more established and trusted solution.
Elina, with a smaller footprint and only 25 reviews, offers a solid but less proven platform, particularly in recent performance. While support ratings favor Elina (4.7/5 vs Cloudbeds’ 4.41/5), Cloudbeds’s broader integrations, features, and global reach make it the more compelling choice for most hotels.
Are you prioritizing a proven, well-reviewed platform with extensive integrations, or looking for a more niche, personalized solution?
Cloudbeds vs Elina PMS: Which Should Your Hotel Choose?
If your hotel needs a comprehensive, all-in-one management system with extensive third-party integrations, go with Cloudbeds. Its 46 shared features, 18 unique functionalities, and 190 verified partners make it ideal for properties seeking scalability and operational simplicity.
If your focus is on increasing direct bookings and building guest profiles with automation, Elina might be more suitable. Its core strengths lie in reservation, guest management, and payments, especially for hotels prioritizing data-driven personalization and automation, but with fewer integrations and a smaller user base.
For larger portfolios or properties aiming for growth and automation, Cloudbeds’s broader feature set and market presence make it the clear choice.
Is Cloudbeds or Elina PMS Easier to Use?
Cloudbeds boasts a 4.61/5 ease-of-use rating based on a large volume of reviews, with users praising its intuitive interface and mobile functionality. Many mention that staff can quickly adapt, with onboarding rated at 4.45/5, and appreciate its straightforward reservation workflows.
Elina, rated slightly lower at 4.3/5, is praised for its user-friendly design, especially for managing reservations and payments. Support staff responsiveness is highlighted as a strong point, aiding staff during setup and daily use.
Edge: Cloudbeds.
Which Has Better Features: Cloudbeds or Elina PMS?
Cloudbeds’s 46 shared features include inventory management, online checkout, and mobile apps, plus 18 exclusive features like PMS connectivity, analytics dashboards, and automated shift planning. Its integration with 190 verified partners and features like CRS and guest communication elevate its functionality.
Elina offers core PMS tools, reservation management, and guest profiles, with three unique features focused on guest CRM and on-premise management. Its limited features and integrations mean fewer options for complex or scalable operations.
Edge: Cloudbeds.
Which Has Better Customer Support: Cloudbeds or Elina?
Cloudbeds’s support scores (4.41/5) reflect responsiveness but have mixed reviews about support consistency, with some users citing delays. Its onboarding process is generally rated well at 4.45/5, though some find setup complex.
Elina’s customer support (4.7/5) receives high praise for responsiveness and helpfulness, often highlighted in reviews. Users feel they get personalized assistance and quick resolutions, especially during onboarding.
Edge: Elina.
Which Has More Integrations: Cloudbeds or Elina?
Cloudbeds’s verified partner count exceeds 190, including popular integrations like RoomChecking, Stripe, and PriceLabs. Its extensive marketplace and 2-way real-time sync support complex, multi-channel operations.
Elina’s 20 verified partners include key integrations like Stripe and Xero, but overall, it offers fewer options. Its core integrations support automation but lack the breadth Cloudbeds provides.
Edge: Cloudbeds.
Which Do Hoteliers Rate Higher: Cloudbeds or Elina?
Cloudbeds’s overall rating of 4.63/5 is driven by a large, diverse user base across boutique hotels, hostels, and small chains, with many recent reviews praising its usability and features. Its recent review count of 81 in six months indicates ongoing trust and satisfaction.
Elina’s 4.17/5 rating, with only 25 reviews, suggests a smaller, more niche user base. Support ratings are slightly higher, but the limited review volume makes Cloudbeds the more reliable indicator of satisfaction.
Edge: Cloudbeds.
How Much Do Cloudbeds and Elina Cost?
Cloudbeds’s pricing starts at $600/month with no trial, implementation, or freemium options, positioning it as a premium choice. Elina’s base price is $700/month, also without a free trial, and might include additional costs for certain integrations.
While both are priced similarly, Cloudbeds’s value is often linked to its extensive features and integrations, potentially offering more ROI for growing properties.
What Type of Hotel Should Use Cloudbeds?
- Hotels seeking a unified platform for reservations, distribution, and guest communication.
- Properties with medium to large portfolios aiming for scalability.
- Hotels that value extensive integrations and automation.
- Independent, boutique, or hostels looking to streamline operations.
- Teams that prioritize real-time inventory sync and revenue management.
Not ideal if you prefer a very simple, low-cost system for a small property or only basic operations.
What Type of Hotel Should Use Elina?
- Hotels focused on increasing direct bookings and guest personalization.
- Properties that want automation in reservations, payments, and guest profiles.
- Small to medium portfolios needing a cost-effective, flexible system.
- Hotels with a tech-savvy team comfortable navigating more complex systems.
- Properties that prioritize customer support and rapid onboarding.
Not ideal if your hotel requires broad integrations or complex multi-property management.
Cloudbeds vs Elina PMS: The Bottom Line for Hotels
Cloudbeds offers a broad, deeply integrated platform trusted by hotels worldwide, with a large review base and ongoing recent positive feedback. Its extensive features and partner network make it a top choice for properties seeking operational efficiency and growth.
Choose Cloudbeds if you want a scalable, well-supported platform with a robust ecosystem, especially for larger or expanding portfolios. Its comprehensive service and recent reviews solidify its position as the preferred option.
Elina PMS provides specialized tools for direct bookings, guest profiling, and automation, with excellent support and simple interface. It’s suited for hotels focused on revenue growth through personalization and automation but with fewer integrations and a smaller market footprint.
Pick Elina if your hotel prioritizes personalized guest experiences, automation, and support, especially for smaller or mid-sized properties. But for most hotels aiming for scale and extensive integrations, Cloudbeds remains the stronger choice.
Which Features Does Cloudbeds PMS Have That Elina PMS Doesn't (and Vice Versa)?
According to HTR's product database, Cloudbeds PMS and Elina PMS share 46 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Guest CRM | ||
| Guest profiles | ||
| Inventory Management | ||
| Multi-lingual | ||
| On premise | ||
| PMS connectivity | ||
| Unlimited Channels (no additional cost) |
Showing top differences. 9 more features differ between these products.
Real-World Results: Cloudbeds vs Elina PMS by Business Goal
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
No published case study for this goal yet.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
No published case study for this goal yet.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
No published case study for this goal yet.
Cloudbeds vs Elina PMS: The Bottom Line
What hoteliers love
Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training.... Cloudbeds is praised for its intuitive and well-organized interface, making it accessible for all staff and reducing the need for extensive training. This ease of use is particularly beneficial for daily operations such as managing reservations and performing check-in/check-out processes.
Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsivenes... Cloudbeds' implementation process and subsequent support receive mixed reviews. While its customer service is typically rated highly for responsiveness and assistance, complete feature parity on mobile and integration capabilities require more comprehensive support for a smoother transition.
Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multip... Cloudbeds offers a comprehensive solution by integrating PMS, channel management, and booking engine in one platform. This reduces the need for multiple systems, minimizing manual work and synchronizing operations in real time.
Where hoteliers push back
Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administra... Reservation workflows within Cloudbeds are simple and efficient, notably for check-in and check-out processes. This feature greatly reduces administrative load, errors, and improves overall operational productivity. The system's drag-and-drop functionality is highlighted as particularly useful.
While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be va... While Cloudbeds offers robust reporting features, users note a need for more flexibility in customization, as tailored management insights would be valuable for strategic decisions. This is a recurring theme among those seeking deeper analytics and visualization.
Ranks higher for
Unique capabilities
What hoteliers love
Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance a... Many reviews praise Elina's support team for their responsiveness, knowledge, and helpfulness. Users appreciate that they can quickly get assistance and that the support team goes the extra mile to accommodate their needs. However, there are mentions that phone support could be more consistent.
Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements base... Elina PMS is continually evolving, and many users appreciate the company’s responsiveness to feedback, implementing new features and improvements based on user suggestions. However, there is a desire for even more frequent updates and improvements, particularly in guest communication tools.
The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However... The ease of use of Elina PMS is often mentioned, making it simple for new staff to train on and for daily operations to be conducted smoothly. However, users would like more frequent in-depth training courses and feel the system could be more intuitive.
Where hoteliers push back
Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as... Several users highlight the flexibility of Elina PMS in handling various property management needs. This flexibility often comes with a trade-off, as some users find the system complex to navigate and setup, often requiring assistance from the support team to fully utilize the features.
Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased com... Elina PMS is noted for its powerful revenue management tools, including dynamic pricing and occupancy-based configurations. Users report increased company turnover and extended booking seasons thanks to these features. However, some users encounter complexity while setting up these configurations.
Ranks higher for
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About Cloudbeds PMS vs Elina PMS
Can Cloudbeds PMS replace Elina PMS?
It depends on your requirements. Cloudbeds PMS and Elina PMS share many core Property Management Systems features, but each has unique capabilities. Cloudbeds PMS offers 189 verified integration partners, while Elina PMS offers 20. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Cloudbeds PMS leads in ease of use at 4.6/5 vs 4.3/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do Cloudbeds PMS or Elina PMS offer a free plan?
Cloudbeds PMS: No. Elina PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank Cloudbeds PMS and Elina PMS?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Cloudbeds has an HT Score of 100 and Elina PMS has 76. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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