Engisoft vs. eviivo Suite™ PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can decide how smoothly your hotel operates and how satisfied your guests are. Engisoft by Enginyeria de Software S.A. (ENGISOFT) and eviivo Suite™ both aim to streamline hotel management, but their strengths and weaknesses differ significantly. Which system aligns better with your hotel’s needs and your team’s expectations?

Both products claim to improve operational efficiency, but eviivo has a clear edge due to its much higher review volume, recent positive feedback, and higher overall ratings. How do these differences translate to your hotel's specific requirements?

Is Engisoft or eviivo Better for Hotels?

Engisoft presents as a traditional, cloud-based PMS designed for property managers seeking a comprehensive solution. Its core strengths lie in reservation management, billing, and housekeeping features, but with a very limited feature set of only 19 functionalities and no reviews in recent months, its reliability and user satisfaction are uncertain.

eviivo, by contrast, offers a full suite of 34 features, including booking engines, guest communication tools, and automation, supported by 191 reviews, 20 of which are recent. Its ease of use and customer support are highly rated, with recent reviews praising its intuitive interface and responsive assistance.

While Engisoft emphasizes simplicity and property-specific tasks, eviivo dominates with its broad integrations, automation, and proven support. Given the recent surge in eviivo’s review count and higher scores, it’s clear that eviivo is the more tested and trusted option.

Edge: eviivo Suite™.

eviivo Suite™ vs Engisoft: Which Should Your Hotel Choose?

If your hotel needs a flexible, all-in-one platform capable of managing multiple properties, reservations, and guest communications, eviivo is the superior choice. It’s ideal for small to mid-sized hotels, B&Bs, and vacation rentals seeking automation and extensive integrations.

If your team primarily requires reservation, billing, and housekeeping management without the need for advanced guest engagement or channel management, Engisoft may meet your core operational needs. However, with no recent reviews or demonstrated ongoing support, its suitability is less clear.

For growing properties or those prioritizing guest experience and online visibility, eviivo’s comprehensive tools and recent positive user feedback make it the clear winner.

Edge: eviivo Suite™.

Is Engisoft or eviivo Easier to Use?

Engisoft scores poorly on ease of use, with a rating of 0/5 and no recent reviews to confirm current usability. Its onboarding process is unverified, and user feedback suggests a lack of clarity and assistance, which could hinder staff adoption.

eviivo, rated 4.43/5 for ease of use, benefits from numerous recent reviews highlighting its user-friendly interface, straightforward onboarding, and mobile app. Users frequently mention how quickly staff adapt and how intuitive the platform is, reducing training time.

Edge: eviivo Suite™.

Which Has Better Features: Engisoft or eviivo?

Engisoft offers only 19 features, including basic reservation management, billing, and a couple of niche modules like Spa & Wellness and ID scanner. It lacks automation, integration options, guest communication, and online booking tools.

eviivo, with 34 features, provides advanced booking engines, guest messaging, automation, multi-currency support, and integrations with major OTAs and payment systems. Its features directly address modern hospitality demands, offering more tools for growth and efficiency.

The feature count and depth strongly favor eviivo, especially for hotels looking for automation and channel management.

Edge: eviivo Suite™.

Which Has Better Customer Support: Engisoft or eviivo?

Engisoft’s customer support is unverified, with no recent reviews or ratings to gauge responsiveness or effectiveness.

eviivo supports its users with a rating of 4.42/5, backed by recent reviews praising its quick, helpful responses and dedicated onboarding assistance. Many users cite the support team’s ability to resolve issues promptly, making daily operations smoother.

Edge: eviivo Suite™.

Which Has More Integrations: Engisoft or eviivo?

Engisoft connects with only 8 verified partners, including SiteMinder and Lybra Tech, but lacks a broad ecosystem. Its integrations are limited, which could restrict automation and distribution capabilities.

eviivo, with 32 verified partners, integrates with major booking channels, payment providers, and revenue management tools like Expedia, Booking.com, TripAdvisor, and PriceLabs. This extensive network enhances operational flexibility and online reach.

The broader integration ecosystem makes eviivo the clear leader here.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: Engisoft or eviivo?

Engisoft has no recent reviews or ratings, leaving its user satisfaction unverified. Its absence of recent feedback suggests limited adoption or declining support.

eviivo, supported by 191 reviews and an average rating of 8.7/10, is favored across multiple segments, especially among B&Bs and vacation rentals. Recent reviews praise its ease of use, customer support, and automation features, often highlighting significant time savings and operational improvements.

Given the volume and recency of reviews, eviivo’s higher ratings are more trustworthy.

Edge: eviivo Suite™.

How Much Do Engisoft and eviivo Cost?

Engisoft does not publicly list its pricing, and its lack of recent reviews or trials makes cost assessment difficult. Its pricing model remains unclear, which could translate into unpredictable or hidden fees.

eviivo charges a base fee of $700, with no mention of additional implementation or hidden costs. Its transparent pricing allows for easier budgeting and planning, especially for small to medium-sized properties.

The clarity and known cost structure favor eviivo.

Edge: eviivo Suite™.

What Type of Hotel Should Use Engisoft?

• Hotels seeking a straightforward property management system for reservations, billing, and housekeeping.
• Teams that prefer a simple, possibly less expensive solution without extensive integrations or guest engagement tools.
• Small properties with minimal need for automation or online distribution.
• Hotels that operate primarily within a single region or country, especially Europe.

Not ideal if your property relies heavily on online bookings, guest communication, or automation, as Engisoft lacks these features.

What Type of Hotel Should Use eviivo?

• Hotels, B&Bs, vacation rentals, and boutique properties seeking automation and online distribution.
• Teams that want to manage multiple properties, channels, and guest communications from a single platform.
• Businesses looking to expand their reach via integrations with major OTAs and payment systems.
• Hotels that prioritize guest engagement, automated messaging, and real-time reporting.

Not ideal if you require a solution with very limited features or operate a property that doesn’t need extensive online channel management.

eviivo vs Engisoft: The Bottom Line for Hotels

Engisoft offers a basic, no-frills property management solution suitable for very small, regionally focused properties with minimal online presence. However, with no recent reviews, limited features, and weak support, its long-term viability is questionable.

eviivo’s comprehensive, feature-rich platform, supported by a large and recent review base, makes it the preferable choice for most hotels needing automation, integrations, and guest engagement tools. Its high user satisfaction and proven track record demonstrate its ability to support growth.

If you want an established system with proven support and a broad feature set, eviivo is the better investment.

Choose Engisoft if you prioritize simplicity and region-specific management. Opt for eviivo if you need a future-proof, scalable PMS with strong online presence tools and a proven support team.