The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 45 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Enjovia shines , with exclusive features like Gift Vouchers & Prepaid Experiences.
MyStay shines in ease of use and customer support , with exclusive features like Guest Segmentation & Targeting and Multi-Channel Delivery (Email, SMS, WhatsApp, Chat).
Side-by-side ratings based on 45 verified hotelier reviews on HTR.
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| Value for Money |
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| Starting Price | Contact sales | From $400/mo |
| Verified Reviews | 0 | 45 |
After analyzing 45 verified reviews, Enjovia users most value its , while MyStay users highlight customization and flexibility, communication with guests, efficient check-in process. Click any theme to see what reviewers say.
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Customization and Flexibility
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Communication with Guests
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Efficient Check-In Process
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Contactless Services
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Integration with PMS
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How each product ranks among Upselling Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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| Small (10-24 rooms) ▾ | #20 0 reviews | #6 17 reviews |
| Mid-Size (25-74 rooms) ▾ | #28 0 reviews | #11 13 reviews |
| Large (75-199 rooms) ▾ | — | #11 6 reviews |
| X-Large (200+ rooms) | — | #12 2 reviews |
By Property Type
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| Boutique ▾ | #28 0 reviews | #11 14 reviews |
| Luxury ▾ | — | #13 12 reviews |
| Branded / Chain ▾ | — | #10 13 reviews |
| Extended Stay ▾ | — | #7 6 reviews |
By Region
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| North America | — | #16 1 reviews |
| Europe ▾ | #24 0 reviews | #5 36 reviews |
| Asia Pacific | — | #11 1 reviews |
| Middle East | — | #8 1 reviews |
Both Enjovia and MyStay aim to boost your hotel’s revenue and guest experience through digital solutions, but their core offerings differ significantly. Enjovia specializes in gift voucher management, automating sales and redemptions, while MyStay centers on guest communication, upselling, and contactless check-in/out. With more recent reviews and a higher review count, MyStay provides a clearer picture of current performance and customer satisfaction. Which product aligns best with your hotel’s strategic goals?
Enjovia is built to maximize gift voucher revenue, offering a branded online store and management of voucher lifecycle from sale to redemption. MyStay, however, provides a broader suite of features including guest segmentation, multi-channel marketing, and contactless check-in/out, all geared toward increasing daily revenue per guest and operational efficiency. Both address revenue growth but from different angles—voucher sales versus guest engagement and upselling.
While Enjovia’s value lies in high-volume gift voucher sales, it does not currently offer features for guest communication or multi-channel marketing. Conversely, MyStay’s extensive feature set supports dynamic guest targeting and personalized upselling, making it more versatile for hotels looking to increase revenue through multiple channels. Which approach more closely fits your hotel’s current needs and future plans?
MyStay has a near-perfect user rating of 4.85/5, with reviews highlighting its intuitive interface, smooth onboarding, and ease of staff adoption. Enjovia, on the other hand, lacks a formal usability rating and has no recent reviews, making it difficult to assess its user experience. The recent positive feedback for MyStay emphasizes its straightforward setup and ongoing support, which are critical for quick staff adoption.
With 41 reviews from the last six months, MyStay’s rating reflects current usability and support quality, giving you confidence in its practical application. Enjovia’s absence of recent reviews suggests limited ongoing engagement, which may signal challenges in user experience or support. Edge: MyStay.
MyStay boasts eight unique features, including guest segmentation, room upgrade merchandising, multi-channel communication, and offer experimentation—distinct tools to enhance guest engagement and revenue. Enjovia offers only gift vouchers and prepaid experiences, focusing on a single revenue stream without additional upselling capabilities. The broader feature set in MyStay allows for deeper personalized marketing and operational flexibility.
If your hotel wants to implement targeted promotions and streamline upselling, MyStay’s suite of eight features provides significant advantages. Enjovia’s focus on gift vouchers might limit your ability to diversify your revenue streams. Edge: MyStay.
MyStay’s support ratings are high at 4.85/5, with reviews praising its quick, helpful responses and ongoing assistance. Review snippets mention "great cooperation" and "support always close and ready," indicating reliable customer service. Enjovia has no recent reviews or ratings, so it’s difficult to gauge current support quality or responsiveness.
The consistent recent positive feedback for MyStay suggests a dedicated support team that actively assists users. Without data on Enjovia’s support, MyStay clearly has the edge here. Edge: MyStay.
MyStay integrates with 30 verified partners, including PMS and channel management systems like Priority Software, WuBook, and Net Affinity, enabling smoother workflows. Enjovia has no verified integrations listed, which could limit its compatibility with your existing hotel systems.
The extensive integration options in MyStay allow for easier operation within your current tech stack, reducing manual work and data silos. Enjovia’s lack of integrations may hinder its scalability and usability in a multi-system environment. Edge: MyStay.
MyStay’s recent reviews (41 in the last 6 months) rate it an impressive 4.82/5, with properties across multiple segments praising its ease of use and revenue impact. Enjovia has no recent reviews or ratings, making it impossible to assess current user satisfaction. The recent, high ratings for MyStay strongly suggest it’s the preferred choice among active users.
Given the recency and volume of positive reviews, MyStay’s reputation is well-established and current. Without recent data, Enjovia’s standing remains uncertain. Edge: MyStay.
Enjovia’s pricing details are not publicly available, which could indicate a customized quote or higher tiers. MyStay charges a flat $400 monthly fee with no implementation costs or trial options, offering transparent and predictable pricing. This straightforward approach helps you plan budgets without surprises.
While Enjovia’s cost structure is unclear, MyStay’s clear pricing makes cost comparison easier. If budget transparency is critical, MyStay’s model provides certainty. Edge: MyStay.
Not ideal if your hotel seeks to expand guest communication, offer personalized upselling, or implement contactless check-in/out. Enjovia is best for voucher-centric revenue strategies.
Not ideal if your primary focus is gift voucher management without a need for broader guest engagement. MyStay suits dynamic, customer-centric properties.
Enjovia’s core strength lies in gift voucher management, offering a streamlined way to sell and redeem vouchers but lacking broader guest engagement features. MyStay delivers a comprehensive guest communication and upselling platform, with robust integrations and high recent user ratings, making it a versatile choice for revenue growth and operational efficiency.
If your hotel’s focus is on expanding gift voucher sales, Enjovia could serve you well, but the lack of recent reviews and integrations is a concern. For most hotels aiming to boost daily revenue, improve guest experience, and reduce manual tasks, MyStay’s feature set, recent positive feedback, and clear pricing make it the superior option.
Choose Enjovia if your goal is to maximize gift voucher revenue with a simple, dedicated system. Opt for MyStay if your hotel seeks an all-in-one solution that enhances guest engagement, automation, and revenue across multiple channels.
According to HTR's product database, Enjovia (Gift Vouchers) and MyStay share 1 features. Here are the key differences — features one has that the other lacks.
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| Ancillary Product Merchandising | ||
| Gift Vouchers & Prepaid Experiences | ||
| Guest Segmentation & Targeting | ||
| Multi-Channel Delivery (Email, SMS, WhatsApp, Chat) | ||
| Offer Templates Library | ||
| Room Upgrade Merchandising | ||
| Segmentation |
Unique capabilities
What hoteliers love
Some users ask for more customization options in automatic messaging and content presentation. They desire greater freedom in editing templates and in... Some users ask for more customization options in automatic messaging and content presentation. They desire greater freedom in editing templates and integrating with multiple hotels or specific PMS systems. Customization in currency based on language and more text editing options are also requested.
Users highlight the ability to effectively communicate with guests before, during, and after their stay. MyStay facilitates automated messaging and th... Users highlight the ability to effectively communicate with guests before, during, and after their stay. MyStay facilitates automated messaging and the sharing of relevant information about accommodation and activities, creating a personalized experience. This feature helps address guest needs promptly and improve overall satisfaction.
MyStay is widely praised for its efficient and fast check-in process. Guests can check-in online before arrival, which saves time and reduces lines at... MyStay is widely praised for its efficient and fast check-in process. Guests can check-in online before arrival, which saves time and reduces lines at the reception. The process includes electronic signatures and ID verification. This feature is especially valued during the pandemic for its contactless capability.
Where hoteliers push back
The integration of MyStay with PMS systems is a critical topic. While many appreciate the integration, some users face difficulties and request smooth... The integration of MyStay with PMS systems is a critical topic. While many appreciate the integration, some users face difficulties and request smoother connections. Better synchronization with PMS could further enhance the usability and convenience of the platform.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Enjovia (Gift Vouchers) and MyStay share many core Upselling Software features, but each has unique capabilities. Enjovia (Gift Vouchers) offers 0 verified integration partners, while MyStay offers 30. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. MyStay leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Enjovia (Gift Vouchers): No. MyStay: No. Neither product currently offers a free tier. Most Upselling Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Enjovia has an HT Score of 0 and MyStay has 19. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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