Enzo vs. MyStay Check in:
Which Is Right for You?

The Decision

Choosing between Enzo by Enzo and MyStay Check-in hinges on your hotel’s specific needs. Both aim to streamline contactless check-in, but they differ significantly in features, user feedback, and market presence. Enzo is a CRM-focused platform with no recent reviews or ratings, while MyStay offers a full suite of contactless tools with a large, current review base. Given the data, MyStay is the clear leader for hoteliers seeking a reliable, well-rated solution.

Is Enzo or MyStay Better for Hotels?

Enzo is primarily a CRM designed to support customer relationships, with AI-driven insights and recommendations. It lacks direct contactless check-in features and has no recent reviews, making it difficult to gauge current performance. MyStay, on the other hand, is built explicitly for contactless check-in and check-out, with 40 recent reviews and a high average rating of 5/5. Its robust feature set and recent customer feedback make it better suited for hotels prioritizing guest experience and operational efficiency.

MyStay Check-in vs Enzo: Which Should Your Hotel Choose?

If your hotel needs a comprehensive contactless check-in platform that reduces front desk workload, go with MyStay. It offers 14 dedicated features like online guest registration, digital payments, and mobile check-in, supported by high user satisfaction. Enzo is more suitable if your goal is to enhance customer relationship management through AI insights, but its lack of recent reviews and direct contactless tools make it less ideal for core check-in operations.

Is Enzo or MyStay Easier to Use?

MyStay scores a near-perfect 4.91/5 in ease of use, with many reviews praising its intuitive interface and quick setup. Customers also highlight its straightforward onboarding process, with support rated at 4.93/5. Enzo, however, has no recent reviews or ratings, leaving its user-friendliness unverified. Given the current data, Edge: MyStay.

Which Has Better Features: Enzo or MyStay?

MyStay boasts 14 features tailored specifically for contactless check-in, such as PMS integration, digital document signing, door lock integration, and self-service kiosks. Enzo offers no unique features beyond its CRM capabilities, and no shared features are listed. For hotels seeking a full contactless guest journey, the feature count gives MyStay a decisive advantage. Edge: MyStay.

Which Has Better Customer Support: Enzo or MyStay?

MyStay's recent reviews consistently rate support at 4.93/5, with hoteliers praising its responsiveness and willingness to evolve the platform based on user feedback. Enzo, with no recent reviews or ratings, cannot be confidently assessed. The evidence indicates that MyStay’s support is more reliable and appreciated. Edge: MyStay.

Which Has More Integrations: Enzo or MyStay?

MyStay integrates with 30 verified partners, including major PMS and channel management systems, plus 12 unique integrations like Key solutions and upselling tools. Enzo, with only 3 verified partners, covers fewer hotel management systems. The broader ecosystem support makes MyStay more adaptable for varying property tech stacks. Edge: MyStay.

Which Do Hoteliers Rate Higher: Enzo or MyStay?

MyStay’s recent reviews show a perfect 5/5 rating from 39 hotel segments, especially favored by serviced apartments and city hotels. Enzo’s lack of recent reviews or ratings makes it impossible to compare. Based on current data, hoteliers strongly prefer MyStay, especially for its reliability and feature set. Edge: MyStay.

How Much Do Enzo and MyStay Cost?

Enzo’s pricing details are unavailable, which suggests it may be free or custom-priced, but its lack of recent activity makes this uncertain. MyStay charges a flat $400 monthly fee, with no trial or implementation fees listed. Given the transparency and recent reviews, MyStay offers clearer value.

What Type of Hotel Should Use Enzo?

• Hotels that focus on customer relationship management and data insights.
• Properties seeking a CRM to support marketing, loyalty, and guest engagement.
• Teams that want AI summaries and recommendations for improving guest relationships.
• Not ideal if you need a dedicated contactless check-in platform or recent user feedback.

Not ideal if:

• You need a proven contactless check-in system.
• Your hotel relies on quick, recent support and high star ratings.
• You want a platform with extensive integrations and recent reviews.

What Type of Hotel Should Use MyStay?

• Hotels aiming to implement or upgrade to contactless check-in and check-out.
• Properties looking to reduce front desk costs and improve operational efficiency.
• Hotels that want seamless guest communication, digital payments, and self-service options.
• Serviced apartments, city hotels, and resorts that benefit from multiple integrations.
• Not ideal if you require a CRM for customer data management over operational features.

Not ideal if:

• Your hotel has minimal focus on digital solutions.
• You prefer a platform with no recent reviews or clear pricing.
• You need deep customization outside the offered templates.

MyStay vs Enzo: The Bottom Line for Hotels

MyStay is a contactless check-in and guest management platform with a recent, highly positive review history. It provides a suite of features that streamline operations, enhance guest experience, and integrate easily with other hotel systems. Enzo, by contrast, is a CRM platform with no recent reviews or ratings, making it unsuitable for hotels prioritizing contactless guest flow.

If your hotel needs a proven, feature-rich contactless solution with current customer satisfaction data, MyStay is the clear choice. Its recent reviews, extensive integrations, and dedicated contactless features deliver peace of mind and measurable benefits.

Choose MyStay if you want a reliable, well-supported system that reduces costs and elevates guest experience. Enzo might fit if your focus is on customer insights and relationship management, but its lack of recent performance data makes it a risky long-term choice for contactless check-in.