The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 35 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Erbon Software shines in ease of use and customer support , with exclusive features like Mobile App.
Shiji Group shines when it comes to ease of use , with exclusive features like Guest profiles and Tablet/Kiosk Check-in.
Side-by-side ratings based on 35 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $1,200/mo |
| Verified Reviews | 1 | 34 |
After analyzing 35 verified reviews, Erbon Software users most value its , while Shiji Group users highlight ease of use, support team, implementation. Click any theme to see what reviewers say.
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Ease of Use
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Support Team
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Implementation
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Training Materials
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Reporting and Analytics
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System Speed
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) | #71 0 reviews | #53 2 reviews |
| Mid-Size (25-74 rooms) ▾ | #57 1 reviews | #31 17 reviews |
| Large (75-199 rooms) ▾ | — | #11 13 reviews |
| X-Large (200+ rooms) | #43 0 reviews | #22 2 reviews |
By Property Type
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| Boutique ▾ | #73 0 reviews | #33 17 reviews |
| Luxury ▾ | #63 0 reviews | #24 25 reviews |
| Branded / Chain ▾ | #63 0 reviews | #22 19 reviews |
| Extended Stay | — | #45 2 reviews |
By Region
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| North America | — | #33 4 reviews |
| Europe ▾ | — | #30 8 reviews |
| Asia Pacific ▾ | #40 0 reviews | #14 5 reviews |
| Middle East ▾ | — | #5 14 reviews |
Choosing the right property management system (PMS) is critical for your hotel’s operational efficiency and guest satisfaction. Erbon PMS by Erbon Software offers a streamlined, easy-to-use platform tailored for smaller to mid-sized hotels, especially in the Americas. Shiji Daylight PMS by Shiji Group, meanwhile, provides a more feature-rich, cloud-native solution designed for hotels of all sizes worldwide, with extensive integrations and a broad user base. Which one better suits your hotel’s specific needs?
Both Erbon PMS and Shiji Daylight PMS aim to simplify hotel operations, but they diverge significantly in their approach and scope. Erbon’s platform is praised for its speed and ease, with a near-perfect review score and a strong focus on core PMS functions, suitable for hotels prioritizing simplicity and quick deployment. Shiji Daylight offers a comprehensive, scalable system with over 67 features, including guest profiles, multi-language support, and advanced automation, making it ideal for larger or multi-property operations.
Erbon PMS, with only one review, is seen as very user-friendly, rated 5/5 for ease of use, and is highly supported by recent positive feedback. Shiji’s reviews, with 32 comments, show a high level of satisfaction (4.63/5 for ease), but system speed and customization are noted as areas needing improvement. Do your hotel priorities lean toward straightforward usability or extensive, customizable features?
If your hotel needs a quick, simple, and reliable PMS with excellent support and minimal learning curve, Erbon PMS is the logical choice. Its single, highly positive review emphasizes its modern interface, fast onboarding, and superior customer service—perfect for small to mid-sized hotels in North and South America.
On the other hand, if your hotel requires a robust, scalable system with extensive automation, multi-property management, and a wide array of features like guest profiles, integrations, and detailed reporting, Shiji Daylight is the better pick. Its large, global user base and 32 reviews highlight its versatility and ability to handle complex operations across multiple regions. For hotels aiming at growth and operational sophistication, Shiji’s comprehensive platform is the clear winner.
Erbon PMS scores a perfect 5/5 in ease of use, with reviews describing it as “fast and easy,” with an intuitive dashboard and straightforward check-in/out tools. The onboarding process is rated highly at 5/5, and recent reviews confirm that hotel staff adopt it quickly, making daily operations smoother.
Shiji Daylight, while also praised for being user-friendly (4.63/5), is slightly more complex due to its wider feature set and automation tools. Users note that it’s easy to learn, especially with its training materials, but some report speed issues that can hinder efficiency during peak times.
Edge: Erbon PMS.
Shiji Daylight boasts 67 exclusive features, including guest profiles, multi-lingual interface, online check-in/out, integrated CRS, payment processing, and advanced automation like automated reminders and guest messaging. Its broad feature set supports multi-property management, detailed analytics, and extensive integrations, making it suitable for large, complex hotel operations.
Erbon PMS, with only one exclusive feature—a mobile app—focuses on core PMS functionalities. Its strengths lie in simplicity, speed, and customer support, with reports indicating it’s well-suited for hotels that want a reliable, easy-to-use system without the complexity of numerous features.
Edge: Shiji Daylight PMS.
Erbon PMS receives a perfect 5/5 support rating, with recent reviews praising its “modern support” available 24/7 and “excellent communication,” which facilitates quick problem resolution. Its small user base allows for more personalized service, and the single review highlights high satisfaction with onboarding and ongoing support.
Shiji Daylight’s support scores 4.53/5, with reviews emphasizing its “always available” team and helpful training materials, though some users note that system speed can impact support responsiveness. Given the larger user base, support can sometimes be less personalized but remains highly rated overall.
Edge: Erbon PMS.
Erbon PMS’s sole review gives it a perfect 5/5 rating, emphasizing its speed, simplicity, and support. While limited in volume, this review strongly suggests high satisfaction among early adopters, especially in smaller markets.
Shiji Daylight, with 32 reviews averaging 4.63/5, enjoys a broader, more recent validation from a varied hotel segment, including luxury hotels and city center properties worldwide. Its ongoing support and feature set resonate well with hotels seeking a scalable solution.
Edge: Shiji Daylight PMS.
Erbon PMS does not publicly list pricing, but its emphasis on simplicity and cost-effectiveness suggests a lower, straightforward fee structure suited for small to mid-sized hotels. Shiji Daylight’s base price is $1,200 per month, which can be substantial for smaller properties but aligns with its enterprise-grade features and scalability.
Pricing transparency is limited for Erbon, but budget-conscious hotels should weigh the value of simplicity against Shiji’s extensive, feature-rich platform, which justifies its higher cost for larger operations.
Hotels that benefit most from Erbon PMS:
Not ideal if:
Hotels suited for Shiji Daylight include:
Not ideal if:
The core difference between these two systems lies in their scope: Erbon PMS offers a simple, fast, and well-supported platform ideal for smaller hotels focused on core operations, while Shiji Daylight provides a comprehensive, feature-rich solution for larger, multi-property hotels seeking automation and scalability.
If your hotel prioritizes ease of use, rapid onboarding, and personalized support, Erbon PMS is the clear choice. Its streamlined approach makes daily management straightforward and less prone to technical issues, especially suited for properties in the Americas.
Conversely, if your hotel needs a broad set of features, extensive integrations, and a system that can grow with your business, Shiji Daylight is the better option. Its advanced automation, detailed reporting, and multi-region capabilities support complex operations and international expansion.
In summary, choose Erbon PMS for simplicity and quick results, and Shiji Daylight for scale, automation, and a wide feature set. Your decision should hinge on your property size, operational complexity, and growth plans.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | — | From $1,200/mo |
According to HTR's product database, Erbon PMS and Shiji Daylight PMS share 31 features. Here are the key differences — features one has that the other lacks.
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| Centralized user & role management | ||
| Guest profiles | ||
| Mobile App | ||
| Multi-lingual | ||
| Online Check-in | ||
| Tablet/Kiosk Check-in | ||
| Task Management |
Showing top differences. 56 more features differ between these products.
We analyzed 4 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"All the big players don't offer the level of API connectivity we need, but Shiji does. From the early stages of our design process, we were confident that Shiji could provide us wi..."
No published case study for this goal yet.
"We reduced check-in time by over 80%, from up to eight minutes to just about one minute with the new system."
Ranks higher for
Unique capabilities
What hoteliers love
Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. Thi... Users frequently praise Shiji PMS for its user-friendly interface, which simplifies daily operations and reduces the learning curve for new users. This ease of use is highlighted in reviews citing accessible training materials, intuitive design, and efficient task performance.
The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and help... The supportive and responsive nature of the Shiji PMS support team is consistently mentioned positively. Users appreciate the professionalism and helpfulness of the support personnel, which greatly aids in smoother operations.
The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implemen... The implementation process of Shiji PMS is noted as smooth and efficient by several reviewers, who appreciate the knowledgeable and proactive implementation team. However, a few users suggest that reducing the implementation timeline could further improve the experience.
Where hoteliers push back
While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific re... While the detailed reporting features of Shiji PMS are largely appreciated, several users demand more advanced and faster reporting tools. Specific requests include enhanced summary reports, detailed billing, and faster report generation processes.
Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operat... Performance issues related to system speed and consistency are common concerns among users, with several noting slow response times during peak operations. Users urge improvements in system speed to enhance overall efficiency.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Erbon PMS and Shiji Daylight PMS share many core Property Management Systems features, but each has unique capabilities. Erbon PMS offers 7 verified integration partners, while Shiji Daylight PMS offers 64. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Erbon PMS leads in ease of use at 5.0/5 vs 4.6/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Erbon PMS: No. Shiji Daylight PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Erbon Software has an HT Score of 0 and Shiji Group has 75. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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