RateTiger Channel Manager (by eRevMax) vs. Goibibo: Which Is Right for You?

Updated May 15, 2026  ·  128 verified reviews analyzed

TLDR

We analyzed 128 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eRevMax shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like PMS connectivity and Analytics dashboard.

Make My trip shines .

See the full breakdown below ↓

How Does RateTiger Channel Manager (by eRevMax) Compare to Goibibo?

Side-by-side ratings based on 128 verified hotelier reviews on HTR.

HTScore
67
0
Likelihood to Recommend
90%
0%
Ease of Use
4.4/5
0.0/5
Customer Support
4.6/5
0.0/5
Value for Money
4.4/5
0.0/5
Starting Price Contact sales Contact sales
Verified Reviews 128 0

What Are the Pros and Cons of RateTiger Channel Manager (by eRevMax) vs Goibibo?

After analyzing 128 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while Make My trip users highlight . Click any theme to see what reviewers say.

eRevMax eRevMax Make My trip
Pros
+ Support Team
+ Operational Efficiency
+ Rate Parity
+ Analytics and Reporting
Cons
Technical Issues
Analytics and Reporting
Interface

eRevMax vs Make My trip: Rankings by Hotel Segment

How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eRevMax eRevMax Make My trip
Small (10-24 rooms) #17 21 reviews
Mid-Size (25-74 rooms) #8 59 reviews
Large (75-199 rooms) #5 35 reviews
X-Large (200+ rooms) #10 5 reviews

By Property Type

Segment eRevMax eRevMax Make My trip
Boutique #8 52 reviews
Luxury #7 55 reviews
Branded / Chain #7 35 reviews
Extended Stay #8 18 reviews

By Region

Segment eRevMax eRevMax Make My trip
North America #9 17 reviews
Europe #9 40 reviews
Asia Pacific #10 14 reviews
Middle East #3 42 reviews

The Decision

When choosing a channel management tool, your goal is to streamline distribution, boost revenue, and ensure real-time accuracy of your rates and availability. RateTiger by eRevMax and Goibibo by Make My Trip both aim to serve these needs but diverge significantly in their scope, maturity, and market presence. RateTiger is an established platform with a robust feature set and extensive integrations, whereas Make My Trip offers a more limited, region-specific solution. Which product aligns better with your hotel’s operational complexity and growth plans?

Is RateTiger or Goibibo Better for Hotels?

RateTiger is a mature, globally recognized channel manager used by thousands of hotels across multiple segments, from luxury to budget properties. It boasts a high overall rating of 4.7/5 based on 115 reviews, with recent user feedback emphasizing its reliability and comprehensive features.

In contrast, Goibibo’s review count is zero, and it has no publicly available ratings or recent user feedback. This indicates it’s a less tested, less reviewed platform with no verifiable recent performance data. Are you comfortable investing in a platform with limited independent reviews and no proven track record?

RateTiger’s strengths lie in its extensive network of over 70 verified partners, robust analytics, and integrations with PMS, GDS, and more, making it suitable for hotels seeking a reliable, scalable solution. Meanwhile, Goibibo, being regionally focused and lacking recent reviews, offers little evidence of performance or support quality. Given the current data, RateTiger’s established presence makes it the clearer choice.

RateTiger vs Goibibo: Which Should Your Hotel Choose?

If your hotel needs a proven, feature-rich channel manager with global reach, go with RateTiger. It’s ideal for hotels that prioritize reliability, integrations, and data-driven decision-making, especially if your property is part of a chain or plans to expand internationally.

If your hotel operates primarily in regions where Goibibo has a presence or you have specific, low-volume distribution needs, you might consider Goibibo. However, the lack of reviews and verified data makes it risky for most properties seeking stability and proven performance.

For hotels that prioritize extensive, real-time connectivity, user-friendly analytics, and support from a vendor with a track record, RateTiger is the definitive option. Conversely, if your operation is small-scale or highly regional, and you’re willing to accept limited validation, Goibibo might suffice — but this is not recommended without more evidence.

Is RateTiger or Goibibo Easier to Use?

RateTiger scores 4.39/5 for ease of use, based on user reviews praising its user-friendly interface and quick onboarding process. Users highlight its intuitive dashboard, which simplifies rate updates, inventory management, and channel monitoring, with a generally smooth learning curve.

In contrast, Goibibo has no publicly available usability ratings or recent reviews to assess its user experience. Without this data, we cannot confidently compare its ease of use or onboarding process.

Given the available information, Edge: RateTiger.

Which Has Better Features: RateTiger or Goibibo?

RateTiger offers a suite of 10 unique features, including PMS connectivity, analytics dashboards, inventory management, multi-currency support, and multi-lingual options. It also supports bulk updates, multiple restrictions, and derived rates, providing a comprehensive toolkit for hotel revenue management.

Goibibo’s feature set is not publicly detailed, and there’s no indication of advanced functionalities like analytics, multi-currency support, or integrations. The lack of data implies it’s either a simple distribution platform or not as feature-rich as RateTiger.

Edge: RateTiger.

Which Has Better Customer Support: RateTiger or Goibibo?

RateTiger’s support scores 4.61/5, with reviews describing their support team as efficient, responsive, and helpful. Many users appreciate the quick resolution of technical issues and the proactive onboarding assistance.

Goibibo has no documented reviews or support ratings, making it impossible to assess its customer service quality. The absence of feedback suggests it’s either a smaller platform with limited support or not widely adopted.

Edge: RateTiger.

Which Has More Integrations: RateTiger or Goibibo?

RateTiger is connected to over 70 verified partners, including major OTAs, GDS, and regional distribution channels. Its extensive network covers global players like Booking.com, Expedia, Agoda, Google, Airbnb, TripAdvisor, and many others, providing comprehensive reach for your hotel.

Goibibo’s integration details aren’t publicly available, and it has no verified partners listed. This limited data indicates fewer or less extensive integrations, which can hinder multi-channel distribution.

Edge: RateTiger.

Which Do Hoteliers Rate Higher: RateTiger or Goibibo?

RateTiger’s 115 recent reviews highlight a high level of satisfaction, with a 90% likelihood to recommend, and an average rating of 4.7/5. Hotels of various segments praise its reliability, ease of use, and support.

Since Goibibo has no recent reviews, references, or ratings, we cannot compare user satisfaction. The absence of data strongly favors RateTiger, as it is actively reviewed by its user base.

Edge: RateTiger.

How Much Do RateTiger and Goibibo Cost?

RateTiger’s pricing isn’t publicly disclosed, but it typically operates on a custom quote basis, reflecting its enterprise-grade features and integrations. No free trial or freemium options are available, suggesting it’s an investment for serious property management.

Goibibo’s pricing details are unavailable, and there’s no information about plans or trials. Its limited transparency makes comparison difficult, but the lack of public costs indicates it’s less established in this market segment.

What Type of Hotel Should Use RateTiger?

  • Hotels that operate across multiple regions and need extensive OTA connectivity.
  • Properties requiring real-time rate and availability synchronization.
  • Hotels seeking detailed analytics and multi-currency support.
  • Chains that need centralized user and role management.
  • Hotels that prioritize reliability and support.

Not ideal if your hotel is small, regional, or only needs basic distribution.

What Type of Hotel Should Use Goibibo?

  • Hotels primarily serving regional markets where Goibibo has a strong presence.
  • Small hotels or hostels with minimal distribution needs.
  • Property owners looking for a simple, low-cost platform.
  • Hotels with very limited operational complexity.

Not ideal if your hotel requires multi-region, multi-channel connectivity, or advanced management features.

The Bottom Line for Hotels

RateTiger by eRevMax is a well-established, feature-rich channel manager trusted by thousands worldwide. Its extensive integrations, detailed analytics, and proven reliability make it suitable for hotels seeking operational efficiency and growth.

Goibibo by Make My Trip, lacking reviews and detailed feature data, appears more suitable for small, regional properties or those with very limited distribution needs. Its uncertain support and integration landscape pose risks for most hotels aiming for scalable online distribution.

Choose RateTiger if you value proven performance, extensive connectivity, and comprehensive tools. Opt for Goibibo only if your hotel’s distribution is highly localized, and you accept the limited validation and support transparency.

How Much Do RateTiger Channel Manager (by eRevMax) and Goibibo Cost?

Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eRevMax eRevMax Make My trip

Which Features Does RateTiger Channel Manager (by eRevMax) Have That Goibibo Doesn't (and Vice Versa)?

According to HTR's product database, RateTiger Channel Manager (by eRevMax) and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.

Feature eRevMax eRevMax Make My trip
2-way real time integrations
Analytics dashboard
Centralized user & role management
Inventory Management
Multi-Currency Support
PMS connectivity

Real-World Results: eRevMax vs Make My trip by Business Goal

We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Operational Efficiency
eRevMax Novel Hotel Small
+ Using RateTiger Channel Manager, the hotel has improved its online presence in Abu Dhabi and beyond by integrating multiple volume-producing OTAs, which means more visibility and increased bookings.
+ The 2-way XML connectivity helped them keep the reservations flowing and expand into new markets. RateTiger enabled them to streamline their business processes and eliminate the struggle of overbookings and manual errors in rate and inventory management.
+ Automated the data update process, now able to maintain real-time rates and availability and received reservations directly into their PMS without any manual intervention, reduced the chance of error to zero.

"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."

Akber Bana
Akber Bana
Cluster Revenue Manager, Novel Hotel Cit...
Make My trip

No published case study for this goal yet.

Improve Guest Experience
eRevMax Art City Inn Vilnius Small
+ Real-time ARI Updates
+ Faster Distribution
+ Exposure to New Markets

"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."

Edvinas Bingelis
Edvinas Bingelis
Front Office Manager
Make My trip

No published case study for this goal yet.

eRevMax vs Make My trip: The Bottom Line

eRevMax
eRevMax
4.5/5 from 128 reviews

What hoteliers love

Support Team 92% positive

Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.

Operational Efficiency 100% positive

The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.

Rate Parity 67% positive

Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.

Where hoteliers push back

Technical Issues 100% negative

Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.

Analytics and Reporting 40% negative

The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.

Unique capabilities

PMS connectivity Analytics dashboard Inventory Management Multi-Currency Support Centralized user & role management
4.4/5 ease of use 4.6/5 support 70 integrations
Visit Profile
Make My trip
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eRevMax 4.7 vs 0.0 (+4.7)
Ease of Use eRevMax 4.4 vs 0.0 (+4.4)
Customer Support eRevMax 4.6 vs 0.0 (+4.6)
Value for Money eRevMax 4.3 vs 0.0 (+4.3)
Onboarding eRevMax 4.5 vs 0.0 (+4.5)

Frequently Asked Questions About RateTiger Channel Manager (by eRevMax) vs Goibibo

Can RateTiger Channel Manager (by eRevMax) replace Goibibo?

It depends on your requirements. RateTiger Channel Manager (by eRevMax) and Goibibo share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 70 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. RateTiger Channel Manager (by eRevMax) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do RateTiger Channel Manager (by eRevMax) or Goibibo offer a free plan?

RateTiger Channel Manager (by eRevMax): No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank RateTiger Channel Manager (by eRevMax) and Goibibo?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 67 and Make My trip has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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