The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 128 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eRevMax shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like PMS connectivity and Analytics dashboard.
Make My trip shines .
Side-by-side ratings based on 128 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 128 | 0 |
After analyzing 128 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while Make My trip users highlight . Click any theme to see what reviewers say.
|
|
Make My trip |
|---|---|
| Pros | |
|
+
Support Team
▾
|
|
|
+
Operational Efficiency
▾
|
|
|
+
Rate Parity
▾
|
|
|
+
Analytics and Reporting
▾
|
|
| Cons | |
|
−
Technical Issues
▾
|
|
|
−
Analytics and Reporting
▾
|
|
|
−
Interface
▾
|
|
How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Make My trip |
|---|---|---|
| Small (10-24 rooms) ▾ | #17 21 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 59 reviews | — |
| Large (75-199 rooms) ▾ | #5 35 reviews | — |
| X-Large (200+ rooms) ▾ | #10 5 reviews | — |
By Property Type
| Segment |
|
Make My trip |
|---|---|---|
| Boutique ▾ | #8 52 reviews | — |
| Luxury ▾ | #7 55 reviews | — |
| Branded / Chain ▾ | #7 35 reviews | — |
| Extended Stay ▾ | #8 18 reviews | — |
By Region
| Segment |
|
Make My trip |
|---|---|---|
| North America ▾ | #9 17 reviews | — |
| Europe ▾ | #9 40 reviews | — |
| Asia Pacific ▾ | #10 14 reviews | — |
| Middle East ▾ | #3 42 reviews | — |
When choosing a channel management tool, your goal is to streamline distribution, boost revenue, and ensure real-time accuracy of your rates and availability. RateTiger by eRevMax and Goibibo by Make My Trip both aim to serve these needs but diverge significantly in their scope, maturity, and market presence. RateTiger is an established platform with a robust feature set and extensive integrations, whereas Make My Trip offers a more limited, region-specific solution. Which product aligns better with your hotel’s operational complexity and growth plans?
RateTiger is a mature, globally recognized channel manager used by thousands of hotels across multiple segments, from luxury to budget properties. It boasts a high overall rating of 4.7/5 based on 115 reviews, with recent user feedback emphasizing its reliability and comprehensive features.
In contrast, Goibibo’s review count is zero, and it has no publicly available ratings or recent user feedback. This indicates it’s a less tested, less reviewed platform with no verifiable recent performance data. Are you comfortable investing in a platform with limited independent reviews and no proven track record?
RateTiger’s strengths lie in its extensive network of over 70 verified partners, robust analytics, and integrations with PMS, GDS, and more, making it suitable for hotels seeking a reliable, scalable solution. Meanwhile, Goibibo, being regionally focused and lacking recent reviews, offers little evidence of performance or support quality. Given the current data, RateTiger’s established presence makes it the clearer choice.
If your hotel needs a proven, feature-rich channel manager with global reach, go with RateTiger. It’s ideal for hotels that prioritize reliability, integrations, and data-driven decision-making, especially if your property is part of a chain or plans to expand internationally.
If your hotel operates primarily in regions where Goibibo has a presence or you have specific, low-volume distribution needs, you might consider Goibibo. However, the lack of reviews and verified data makes it risky for most properties seeking stability and proven performance.
For hotels that prioritize extensive, real-time connectivity, user-friendly analytics, and support from a vendor with a track record, RateTiger is the definitive option. Conversely, if your operation is small-scale or highly regional, and you’re willing to accept limited validation, Goibibo might suffice — but this is not recommended without more evidence.
RateTiger scores 4.39/5 for ease of use, based on user reviews praising its user-friendly interface and quick onboarding process. Users highlight its intuitive dashboard, which simplifies rate updates, inventory management, and channel monitoring, with a generally smooth learning curve.
In contrast, Goibibo has no publicly available usability ratings or recent reviews to assess its user experience. Without this data, we cannot confidently compare its ease of use or onboarding process.
Given the available information, Edge: RateTiger.
RateTiger offers a suite of 10 unique features, including PMS connectivity, analytics dashboards, inventory management, multi-currency support, and multi-lingual options. It also supports bulk updates, multiple restrictions, and derived rates, providing a comprehensive toolkit for hotel revenue management.
Goibibo’s feature set is not publicly detailed, and there’s no indication of advanced functionalities like analytics, multi-currency support, or integrations. The lack of data implies it’s either a simple distribution platform or not as feature-rich as RateTiger.
Edge: RateTiger.
RateTiger’s support scores 4.61/5, with reviews describing their support team as efficient, responsive, and helpful. Many users appreciate the quick resolution of technical issues and the proactive onboarding assistance.
Goibibo has no documented reviews or support ratings, making it impossible to assess its customer service quality. The absence of feedback suggests it’s either a smaller platform with limited support or not widely adopted.
Edge: RateTiger.
RateTiger is connected to over 70 verified partners, including major OTAs, GDS, and regional distribution channels. Its extensive network covers global players like Booking.com, Expedia, Agoda, Google, Airbnb, TripAdvisor, and many others, providing comprehensive reach for your hotel.
Goibibo’s integration details aren’t publicly available, and it has no verified partners listed. This limited data indicates fewer or less extensive integrations, which can hinder multi-channel distribution.
Edge: RateTiger.
RateTiger’s 115 recent reviews highlight a high level of satisfaction, with a 90% likelihood to recommend, and an average rating of 4.7/5. Hotels of various segments praise its reliability, ease of use, and support.
Since Goibibo has no recent reviews, references, or ratings, we cannot compare user satisfaction. The absence of data strongly favors RateTiger, as it is actively reviewed by its user base.
Edge: RateTiger.
RateTiger’s pricing isn’t publicly disclosed, but it typically operates on a custom quote basis, reflecting its enterprise-grade features and integrations. No free trial or freemium options are available, suggesting it’s an investment for serious property management.
Goibibo’s pricing details are unavailable, and there’s no information about plans or trials. Its limited transparency makes comparison difficult, but the lack of public costs indicates it’s less established in this market segment.
Not ideal if your hotel is small, regional, or only needs basic distribution.
Not ideal if your hotel requires multi-region, multi-channel connectivity, or advanced management features.
RateTiger by eRevMax is a well-established, feature-rich channel manager trusted by thousands worldwide. Its extensive integrations, detailed analytics, and proven reliability make it suitable for hotels seeking operational efficiency and growth.
Goibibo by Make My Trip, lacking reviews and detailed feature data, appears more suitable for small, regional properties or those with very limited distribution needs. Its uncertain support and integration landscape pose risks for most hotels aiming for scalable online distribution.
Choose RateTiger if you value proven performance, extensive connectivity, and comprehensive tools. Opt for Goibibo only if your hotel’s distribution is highly localized, and you accept the limited validation and support transparency.
Channel Managers pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Make My trip |
|---|
According to HTR's product database, RateTiger Channel Manager (by eRevMax) and Goibibo share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Make My trip |
|---|---|---|
| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-Currency Support | ||
| PMS connectivity |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
No published case study for this goal yet.
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
No published case study for this goal yet.
What hoteliers love
Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.
The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.
Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.
Where hoteliers push back
Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.
The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RateTiger Channel Manager (by eRevMax) and Goibibo share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 70 verified integration partners, while Goibibo offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateTiger Channel Manager (by eRevMax) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateTiger Channel Manager (by eRevMax): No. Goibibo: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 67 and Make My trip has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor