World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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RateTiger Channel Manager (by eRevMax)
4.5 (126 REVIEWS)
Ranked 11 (out of 111) in Channel Managers
Trusted by thousand hotels globally. 2-way connectivity with 400+ OTAs, GDS, Metasearch, BEs & Wholesalers.
91% recommended by 118 hotels
Bell - AI powered product analyst
I analyzed all of eRevMax’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like eRevMax for its seamless integration, which significantly improves operational efficiency by synchronizing room availability and rates across multiple channels, reducing overbookings and manual errors. The real-time updates help in maintaining rate parity, thus boosting occupancy and revenue. However, some reviews flagged the interface as outdated and mentioned occasional lag in meta connectivity updates. The analytics tools are highly praised for supporting informed decision-making to maximize revenue.
Support
Exceptional
9 reviews mentions in "Support""
8 positive
1 negative
Hoteliers often highlight the customer support for RateTiger Channel Manager as a key strength. Notably, individual staff members like Sumantra Bose and Mohammad Almomani receive praise for their exceptional service and dedication. Users report that when these team members are involved, their issues are resolved more swiftly and effectively. However, there are some concerns about communication delays when these key staff are not available. The support team is generally described as helpful, knowledgeable, and committed to resolving problems, with special mention of Ayman Wani and his team for their quick response and effective solutions. Still, some users suggest improvements in response times and on better supporting OTA setups to enhance user experience. Overall, the customer support is viewed as a significant contributor to user satisfaction, with specific individuals standing out for their professionalism and commitment to clients' success.
Hotel manager
3 months ago
Verified
... 1. Understand User Needs • Gather feedback through surveys, reviews, and analytics to identify pain points. • Conduct usability testing to observe how users interact with the app. 2. Enhance ...
See full reviewFront office manager
3 months ago
Verified
... The response time can be improved. It took quite sometime for the team to respond to our request and send the recordings. ...
See full reviewDirector
3 months ago
Verified
... Improve the support on the OTA setup so that we are able to focus more on the business and getting more clients. ...
See full reviewRevenue Manager
3 months ago
Verified
... "Ayman Wani and his support team have been exceptional in helping us resolve our channel manager issues. They are quick to respond whenever we face challenges and always provide clear, effective solutions. The team's expertise and commitment to quickly ...
See full reviewReservation Manager
3 months ago
Verified
... Rate Tiger is a good Channel Manager, reliable and user friendly. Team always ready to assist for any query. Very helpful ...
See full reviewSenior Sales Manager
4 months ago
Verified
... *Change the hotel rate/ availability in no time for all OTA *Very informative and reachable analysis*Attractive website *super support team *rate inteligence *multi _ lingual customer support* our ...
See full reviewIT Manager
4 months ago
Verified
... We are using RateTiger channel manager since 1 year, and we couldn't be happier with results. The platform is user friendly and has significantly streamlined our booking process across multiple channels. The integration with various OTAs was seamless and real-time updates have drastically reduced the risk of overbookings. The whole RateTiger team is very supportive and professional ...
See full reviewHotel owner
4 months ago
Verified
... A Game-Changer for Hotel Management Rate Tiger has been a game-changer for our hotel. Its user-friendly interface and real-time updates have streamlined our operations, preventing over bookings and improving our reservation process. We're especially grateful for Mr. Mohammad Almomani's exceptional service. His dedication ...
See full reviewOnline Manager
4 months ago
Verified
... I recently had the pleasure of working with Mr. Ayman and Mr. Shahnawaz, and I can't express enough how grateful I am for their exceptional support. They went above and beyond to help resolve several issues I was facing with our channel manager and booking engine. From the very start, both Ayman and Shahnawaz displayed a deep understanding of the technical aspects involved. They were patient and attentive, taking the time to listen to my concerns and answer all my questions thoroughly. Their proactive approach not only identified the root of the issues quickly but also provided effective solutions that have significantly improved our operations. Their professionalism and dedication to customer service truly set them apart. It’s clear they genuinely care about their clients' success, and their support has made a noticeable difference in our workflow. I highly recommend Mr. Ayman and Mr. Shahnawaz to anyone in need of reliable and knowledgeable ...
See full reviewDirector of Sales
4 months ago
Verified
... we work with you since one year now and we feel ok ...
See full reviewRevenue Manager
4 months ago
Verified
... Distribution across multiple booking platforms effectively Real-Time Updates Multi-Channel Distribution Integration with PMS and CRS Very good customer service and easy to approach ...
See full reviewReservations Manager
12 months ago
Verified
... It's one of the top channel managers in the market. Sumantra Bose is a real asset to the company. Always there to help with my queries. I would recommend it. ...
See full reviewAutomation
Optimized
1 reviews mentions in "Automation""
1 positive
0 negative
Hoteliers often appreciate the automation features in eRevMax's RateTiger Channel Manager. They highlight the software's effective automation of booking updates and notifications, which enhances workflow efficiency by reducing manual tasks. Users also value the request column for its flexibility and the seamless updating of booking details through automated processes. There is a desire for the addition of more advanced automation features, such as mobile applications, loyalty programs, and AI tools, to further optimize operations.
Front Office Manager
3 months ago
Verified
... Feedback from using channel manager, booking engine, and reservation system. The experience has been amazing. Promptness and the efficacy have been wonderful. ...
See full reviewRevenue Manager
3 months ago
Verified
... if they can develop mobile applications, loyalty programs, Automation and Artificial Intelligence in mapping and in booking engine if they can add more features. ...
See full reviewReservation Manager
3 months ago
Verified
... We have been using this Channel Manager for some years now and the updates are quite frequent and easy to understand ...
See full reviewIntegrations
Connected
5 reviews mentions in "Integrations""
2 positive
3 negative
Hoteliers often highlight the integration capabilities of RateTiger Channel Manager, noting its broad range of integrations with major OTAs and other hotel management systems. While many appreciate the ease of setting up these integrations, some users mention challenges, especially during the initial syncing process when integrating new channels, which requires temporary opening of closed dates to update them. However, once established, these integrations are generally reliable, contributing significantly to streamlining operations and optimizing booking processes. Customization of integrations to fit specific business needs also receives positive remarks, enhancing the overall efficiency and effectiveness of the channel management.
Revenue Manager
3 months ago
Verified
... The booking engine could benefit from better website integration, as it currently redirects users to a third-party app. A more seamless integration would enhance the user experience, improve ...
See full reviewDirector
3 months ago
Verified
... Channel management platform that has enabled our business to be available on various OTA and has enable a central management system for all. ...
See full reviewEcommerce manager
3 months ago
Verified
... Yes, during the integration of new channels, when they start, the resync process to transmit information can be laborious if there are closed dates. It’s necessary to temporarily open the dates for ...
See full reviewSenior Sales Manager
4 months ago
Verified
... *Change the hotel rate/ availability in no time for all OTA *Very informative and reachable analysis*Attractive website *super support team *rate inteligence *multi _ lingual customer support* our ...
See full reviewIT Manager
4 months ago
Verified
... We are using RateTiger channel manager since 1 year, and we couldn't be happier with results. The platform is user friendly and has significantly streamlined our booking process across multiple channels. The integration with various ...
See full reviewHotel owner
4 months ago
Verified
... Could improve Some promotions and deals like limited time deal Direct link to contact their partners to speed up the process. ...
See full reviewE-Commerce Director
4 months ago
Verified
... It helps a lot to optimize the time to distribute Availability, Rates and Inventoty. Easy setup with all major distribution channels. ...
See full reviewValue
High return
7 reviews mentions in "Value""
7 positive
0 negative
Hoteliers often highlight the value of the RateTiger Channel Manager by eRevMax in terms of its return on investment (ROI). Users appreciate that the software provides substantial benefits for the cost, particularly noting its effectiveness in preventing overbookings and streamlining operations. Nevertheless, there are concerns about pricing clarity, with some users expressing the need for more transparent pricing structures to avoid unexpected costs. Overall, the features offered by the RateTiger Channel Manager are considered competitive, delivering a satisfactory balance between cost and functionality compared to other products in the market.
Revenue Manager
3 months ago
Verified
... The booking engine could benefit from better website integration, as it currently redirects users to a third-party app. A more seamless integration would enhance the user experience, improve ...
See full reviewDirector
3 months ago
Verified
... Improve the support on the OTA setup so that we are able to focus more on the business and getting more clients. ...
See full reviewFront Office Manager
3 months ago
Verified
... Feedback from using channel manager, booking engine, and reservation system. The experience has been amazing. Promptness and the efficacy have been wonderful. ...
See full reviewHotel owner
4 months ago
Verified
... A Game-Changer for Hotel Management Rate Tiger has been a game-changer for our hotel. Its user-friendly interface and real-time updates have streamlined our operations, preventing over bookings and improving our reservation process ...
See full reviewDirector of Sales
4 months ago
Verified
... we work with you since one year now and we feel ok ...
See full reviewGM
4 months ago
Verified
... I recently had the pleasure of working with Mr. Mohammad Almomani, and I must say that his level of service and professionalism is unparalleled. From the moment we engaged with him, it was clear that his commitment to ensuring a seamless and enjoyable experience for guests is his top priority. Mr. Almomani went above and beyond to accommodate every request with efficiency and a genuine smile. His attention to detail, proactive communication, and personalized approach made us feel valued as clients. Whether it was arranging special ...
See full reviewFunctionality
Advanced
7 reviews mentions in "Functionality""
7 positive
0 negative
Hoteliers often praise RateTiger Channel Manager for its robust functionality. They highlight its core features, noting that it effectively handles booking processes and provides reliable operation without significant issues like bugs or downtime. The platform’s scalability is appreciated, as it can accommodate the growth of a business by supporting additional users and properties. In terms of feature completeness, hoteliers report that it includes all necessary tools, which are made adaptable through customizable workflows and dashboards. Additionally, its automation capabilities are well-regarded, efficiently managing tasks such as billing and reporting. The insights and reporting features are also noted to be actionable and easy to interpret, providing valuable data to users. Furthermore, its global features, which support multiple languages and currencies, make it versatile for international use.
Hotel manager
3 months ago
Verified
... 1. Understand User Needs • Gather feedback through surveys, reviews, and analytics to identify pain points. • Conduct usability testing to observe how users interact with the app. 2. Enhance ...
See full reviewRevenue Manager
3 months ago
Verified
... if they can develop mobile applications, loyalty programs, Automation and Artificial Intelligence in mapping and in booking engine if they can add more features. ...
See full reviewFront Office Manager
3 months ago
Verified
... The notifications from the channel manager. Update of booking details. Request column has been amazing. The flexibility is good.And lastly, resolution fantastic. ...
See full reviewReservation Manager
3 months ago
Verified
... Rate Tiger is a good Channel Manager, reliable and user friendly. Team always ready to assist for any query. Very helpful ...
See full reviewSenior Sales Manager
4 months ago
Verified
... *Change the hotel rate/ availability in no time for all OTA *Very informative and reachable analysis*Attractive website *super support team *rate inteligence *multi _ lingual customer support* our ...
See full reviewIT Manager
4 months ago
Verified
... We are using RateTiger channel manager since 1 year, and we couldn't be happier with results. The platform is user friendly and has significantly streamlined our booking process across multiple ...
See full reviewOnline Manager
4 months ago
Verified
... I recently had the pleasure of working with Mr. Ayman and Mr. Shahnawaz, and I can't express enough how grateful I am for their exceptional support. They went above and beyond to help resolve several issues I was facing with our channel manager and booking engine. From the very start, both Ayman and Shahnawaz displayed a deep understanding of the technical aspects involved. They were patient and attentive, taking the time to listen to my concerns and answer all my questions thoroughly. Their proactive approach not only identified the root of the issues quickly but also provided effective solutions that have significantly improved ...
See full reviewGM
4 months ago
Verified
... I recently had the pleasure of working with Mr. Mohammad Almomani, and I must say that his level of service and professionalism is unparalleled. From the moment we engaged with him, it was clear that his commitment to ensuring a seamless and enjoyable experience for guests is his top priority. Mr. Almomani went above and beyond to accommodate every request with efficiency and a genuine smile. His attention to detail, proactive communication, and personalized approach made us feel valued as clients. Whether it was arranging special amenities, resolving inquiries promptly, or ensuring the smooth ...
See full reviewUser Interface
Intuitive
3 reviews mentions in "User Interface""
1 positive
2 negative
Hoteliers often highlight the user interface of RateTiger Channel Manager as user-friendly, with intuitive design and ease of navigation being key strengths. The visual design is praised for its modern and professional look. However, some users suggest that responsiveness can be improved, as occasional lag is experienced. The clarity of information, including data and graphs, is generally considered clear and well-organized, aiding efficient decision-making. Customizability is appreciated, as users can personalize certain features to better suit their needs. While usability is deemed accessible for first-time users, the interface is also mobile-compatible, facilitating use across different devices. Additionally, accessibility features like screen reader support enhance the interface, catering to a wider range of users.
Revenue Manager
3 months ago
Verified
... The booking engine could benefit from better website integration, as it currently redirects users to a third-party app. A more seamless integration would enhance the user experience, improve ...
See full reviewHotel manager
3 months ago
Verified
... 1. User-Friendly Design: Intuitive and simple interfaces that are easy to navigate. 2. Performance: Fast and responsive with minimal load times or crashes. 3. Functionality: Provides valuable ...
See full reviewFront Office Manager
3 months ago
Verified
... Constance maintenance updateEnhanced feedback daily. Daily update from all the booking engines regarding arrivals won't be bas at all. Strict payment systems. ...
See full reviewWhat Types of Hotels eRevMax is Popular For
Size
5 | X-Small (1-9 room)
7 | Small (10-24 room)
26 | Medium (25-74 room)
49 | Large (75-199 room)
41 | X-Large (200+ room)
Country
17 | United Arab Emirates
13 | Saudi Arabia
11 | Mexico
8 | Spain
7 | United States of America
7 | Egypt
5 | Qatar
5 | Sweden
5 | Bahrain
4 | India
4 | United Kingdom
3 | Hungary
2 | Belgium
2 | Malta
2 | Sri Lanka
2 | Tanzania
2 | Czech Republic
2 | Ghana
2 | Kenya
2 | Austria
2 | Morocco
2 | Finland
1 | South Africa
1 | Estonia
1 | Andorra
1 | Jordan
1 | Ireland
1 | Lithuania
1 | Bangladesh
1 | Italy
1 | Vietnam
1 | Norway
1 | Iraq
1 | Russian Federation
1 | Argentina
1 | Lebanon
1 | Germany
1 | Switzerland
1 | Iran
Type
52 | City Center Hotels
50 | Boutiques
49 | Luxury Hotels
48 | Bed & Breakfast & Inns
36 | Airport/Conference Hotels
35 | Branded Hotels
32 | Limited Service & Budget Hotels
29 | Resorts
17 | Extended Stay & Serviced Apartments
8 | Hostels
6 | Vacation Rentals & Villas
2 | Motels
2 | RV Parks & Campgrounds
1 | Casinos
Region
45 | Middle East
39 | Europe
18 | North America
14 | Asia Pacific
9 | Africa
1 | South America
Category
126 | Channel Managers
23 | Rate Shopping
19 | Booking Engine
9 | Hotel Reservations Systems
4 | Website Design
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RateTiger Channel Manager (by eRevMax) Alternatives
Not sure if eRevMax is right for your hotel? Here are similar Channel Managers vendors that could be a good fit for your hotel:
Capabilities
eRevMax doesn’t have any benefits or use cases available
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Recommended by
Achievements
This vendor's trending score is rising, RateTiger Channel Manager (by eRevMax) is the #18 most trending product in the Channel Managers category (out of 111) and the #606 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreeRevMax has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
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World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
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