The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 128 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eRevMax shines in ease of use and customer support — especially for brand properties (4.7/5) , with exclusive features like PMS connectivity and Analytics dashboard.
Mybiz shines .
Side-by-side ratings based on 128 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | Contact sales |
| Verified Reviews | 128 | 0 |
After analyzing 128 verified reviews, eRevMax users most value its support team, operational efficiency, rate parity, while Mybiz users highlight . Click any theme to see what reviewers say.
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Support Team
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Operational Efficiency
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Rate Parity
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Analytics and Reporting
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Technical Issues
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Analytics and Reporting
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Interface
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How each product ranks among Channel Managers vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Mybiz |
|---|---|---|
| Small (10-24 rooms) ▾ | #17 21 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #8 59 reviews | — |
| Large (75-199 rooms) ▾ | #5 35 reviews | — |
| X-Large (200+ rooms) ▾ | #10 5 reviews | — |
By Property Type
| Segment |
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Mybiz |
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| Boutique ▾ | #8 52 reviews | — |
| Luxury ▾ | #7 55 reviews | — |
| Branded / Chain ▾ | #7 35 reviews | — |
| Extended Stay ▾ | #8 18 reviews | — |
By Region
| Segment |
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Mybiz |
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| North America ▾ | #9 17 reviews | — |
| Europe ▾ | #9 40 reviews | — |
| Asia Pacific ▾ | #10 14 reviews | — |
| Middle East ▾ | #3 42 reviews | — |
Choosing the right channel management tool is critical for your hotel’s success in online distribution. RateTiger by eRevMax and Goibibo by MakeMyTrip are two notable options—however, their offerings and market presence differ significantly. RateTiger boasts a high user rating, extensive integrations, and global reach, while Goibibo’s profile is limited with few reviews and no recent feedback. Which product truly aligns with your hotel’s needs?
RateTiger has accumulated over 115 reviews with a high overall rating of 4.7/5, supported by recent feedback and a strong NPS score of 9.02/10. In contrast, Goibibo has no reviews and hasn't demonstrated recent activity or user feedback, making RateTiger the more reliable choice based on current data. Both solve the problem of distributing rates across multiple channels, but RateTiger’s proven track record gives you confidence in its performance.
While RateTiger offers real-time updates, multi-channel connectivity, and detailed analytics, Goibibo’s capabilities are unverified. Its limited presence and lack of recent reviews make it uncertain whether it can meet the demands of your hotel’s distribution strategy. Are you willing to depend on a platform with no recent performance evidence?
If your hotel needs a proven, feature-rich channel manager with extensive integrations and a global footprint, go with RateTiger. Its 70 verified partners, including major OTAs and GDS systems, ensure broad reach and operational reliability. If your hotel primarily targets regional markets with minimal distribution needs, and you’re comfortable with untested tools, Goibibo could be an option—though this is risky given the lack of recent feedback.
For hotels seeking a reliable, well-supported solution backed by thousands of hotels worldwide, RateTiger’s high ratings and comprehensive features make it the clear choice. Conversely, if your team prioritizes a free or very low-cost solution with no proven track record, consider Goibibo—but be aware of the potential limitations.
RateTiger has scored 4.39/5 in ease of use, with many users praising its user-friendly interface, straightforward onboarding, and efficient rate updates. Conversely, Goibibo has no available ratings or reviews, leaving its usability unverified. Recent reviews highlight RateTiger’s intuitive dashboard, which simplifies complex distribution tasks, making staff adoption smoother.
Given the extensive positive feedback on ease of use, RateTiger’s interface appears more approachable for your team. Without any data on Goibibo’s user experience, it’s impossible to assess whether it will facilitate your hotel’s operations effectively.
Edge: RateTiger
RateTiger offers 10 unique features, including PMS connectivity, analytics dashboards, inventory management, multi-currency support, and multi-lingual capabilities. Its ability to support unlimited channels without extra costs and advanced tools like derived rates stand out. Goibibo, on the other hand, provides no listed features, making it impossible to compare capabilities directly.
If feature richness is critical for your hotel’s distribution, RateTiger’s extensive set of functionalities clearly surpasses Goibibo’s unknown offerings. The absence of verified features in Goibibo leaves you uncertain about its ability to support your specific needs.
Edge: RateTiger
RateTiger’s support team has a high rating of 4.61/5, with reviewers praising its responsiveness and helpfulness. Comments include “very efficient support,” and “support team is quick to resolve issues,” indicating strong service. Since Goibibo offers no reviews or support ratings, its support quality remains unverified.
Excellent support is essential for resolving technical issues swiftly. With a proven track record, RateTiger’s support offers peace of mind for your team, whereas Goibibo’s support remains an unknown.
Edge: RateTiger
RateTiger boasts 70 verified partners, including major OTAs, GDS, and PMS systems, ensuring broad connectivity and extensive channel options. In contrast, Goibibo has no verified integrations, limiting its potential reach and flexibility.
If your hotel relies on multiple distribution channels and integration with PMS or GDS systems, RateTiger’s comprehensive partner network provides a significant advantage. Without partnerships, Goibibo cannot match this level of connectivity.
Edge: RateTiger
RateTiger’s reviews reflect a strong user base, predominantly in the hotel segments of independent, boutique, city center, and resort hotels. Its recent reviews and high ratings confirm consistent satisfaction among users. Conversely, Goibibo has no reviews or recent feedback, so no ratings are available.
Given the volume and recency of RateTiger reviews, hotelier satisfaction is clearly higher with this product. The lack of feedback for Goibibo makes it impossible to gauge user sentiment or satisfaction.
Edge: RateTiger
RateTiger does not publicly list pricing, but it offers a paid subscription model with no implementation fee or freemium tier. Its value derives from its extensive features and global reach, suggesting a premium price point. Goibibo lacks any pricing information, making it impossible to compare costs directly.
If budget transparency is essential, RateTiger’s pricing may require direct inquiry. However, the absence of information for Goibibo means it’s uncertain whether it offers an affordable or suitable price for your hotel.
Not ideal if your hotel is small, with minimal distribution needs, or if you prefer a free or no-cost solution with limited features. Hotels that rely heavily on manual operations or are just starting online distribution might find the platform overly complex.
Not ideal if your hotel operates in competitive markets requiring extensive integrations, or if you value proven support and recent user feedback. Larger or international hotels should avoid Goibibo until it demonstrates clear capability and user satisfaction.
RateTiger by eRevMax is an established, feature-rich channel manager with a solid reputation supported by over 115 recent reviews, high ratings, and extensive integrations. It offers proven tools for real-time synchronization, analytics, and broad global reach, making it suitable for most mid-to-large hotels.
Goibibo remains an untested, unsupported option with no recent reviews or verified features. It may appeal to very small hotels in regional markets or those willing to risk unproven technology, but for most hoteliers, RateTiger’s reliability and proven performance are the safer choice.
If your hotel needs a dependable, full-featured distribution platform with proven support, go with RateTiger. If you’re experimenting in a limited market or on a tight budget, and support quality isn’t critical, Goibibo might be worth exploring—but caution is advised.
According to HTR's product database, RateTiger Channel Manager (by eRevMax) and Goibibo by MakeMyTrip share 0 features. Here are the key differences — features one has that the other lacks.
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Mybiz |
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| 2-way real time integrations | ||
| Analytics dashboard | ||
| Centralized user & role management | ||
| Inventory Management | ||
| Multi-Currency Support | ||
| PMS connectivity |
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"With RateTiger, we have managed to take our occupancy to 90%. Their 2-way integration between our PMS and multiple global and regional OTAs has ensured that we sell on the proper c..."
No published case study for this goal yet.
"We are working with RateTiger for the last 2 years. When I saw the features and functionalities of RateTiger Channel Manager, I was really impressed. RateTiger Channel Manager help..."
No published case study for this goal yet.
What hoteliers love
Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent av... Although the product's support team receives overall positive feedback, some users suggest improvements for quicker issue resolution and consistent availability.
The integration between eRevMax's Booking Engine and Channel Manager has enhanced operational efficiency by streamlining booking processes.
Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform,... Maintaining rate parity across all OTAs is noted as a significant benefit, ensuring that guests see consistent pricing regardless of booking platform, which boosts trust and potentially occupancy rates.
Where hoteliers push back
Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is pr... Reviews mention recurring technical issues like synchronization problems and availability update failures, though users acknowledge that support is prompt in handling such cases.
The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven d... The comprehensive reporting and analytics tools are praised for providing valuable insights into booking trends, enabling hotels to make data-driven decisions to maximize revenue and optimize strategies.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. RateTiger Channel Manager (by eRevMax) and Goibibo by MakeMyTrip share many core Channel Managers features, but each has unique capabilities. RateTiger Channel Manager (by eRevMax) offers 70 verified integration partners, while Goibibo by MakeMyTrip offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. RateTiger Channel Manager (by eRevMax) leads in ease of use at 4.4/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
RateTiger Channel Manager (by eRevMax): No. Goibibo by MakeMyTrip: No. Neither product currently offers a free tier. Most Channel Managers vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eRevMax has an HT Score of 67 and Mybiz has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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