RateTiger Channel Manager (by eRevMax) vs. Shiji Horizon Distribution:
Which Is Right for You?

The Decision

Choosing between RateTiger by eRevMax and Shiji Horizon Distribution hinges on your hotel’s specific needs, budget, and operational complexity. Both are designed to synchronize your rates and inventory across channels, but they differ significantly in features, user experience, and market presence. RateTiger, with its proven track record and extensive review base, offers a comprehensive solution for most hotels, whereas Shiji Horizon’s newer platform targets larger, multi-market properties with its broad partner network. How do you decide which aligns better with your hotel’s goals?

Is RateTiger or Shiji Horizon Better for Hotels?

RateTiger is a well-established channel manager with a high overall rating of 4.7/5 based on 115 recent reviews, reflecting strong user satisfaction. Shiji Horizon, on the other hand, has no reviews or ratings, making it difficult to gauge user sentiment or real-world performance. RateTiger’s former users praise its reliability, ease of integration, and extensive partner network, while Shiji Horizon appears to be less tested in the field. Given the recent review activity, RateTiger’s data provides a more trustworthy picture of its performance.

RateTiger vs Shiji Horizon: Which Should Your Hotel Choose?

If your hotel needs a proven, reliable solution with a large support network, go with RateTiger. It’s ideal for properties seeking real-time synchronization, rate parity, and a track record of user satisfaction, especially in North America, Europe, and Asia-Pacific. If your hotel operates across multiple markets and requires extensive partner integrations including Chinese platforms like WeChat and TikTok, Shiji Horizon may appeal, though its lack of recent reviews makes its performance uncertain. For most hoteliers, the established reputation of RateTiger makes it the safer choice.

Is RateTiger or Shiji Horizon Easier to Use?

RateTiger’s user interface scores 4.39/5, with many reviews highlighting its intuitive setup and straightforward operation, although some mention an outdated look and occasional lag. Onboarding ratings at 4.46/5 indicate most users find the process smooth, but new users may need time to adapt. Shiji Horizon offers no publicly available review data, but its integration with a broad partner network suggests a potentially complex setup that could require more extensive training. Given the recent feedback, Edge: RateTiger.

Which Has Better Features: RateTiger or Shiji Horizon?

RateTiger offers 6 unique features, including PMS connectivity, multi-currency support, centralized user management, 2-way real-time integrations, unlimited channels, and bulk updates. Shiji Horizon provides 3 distinct features like yield rules, inventory grid, and channel self-mapping, but lacks some of RateTiger’s advanced functionalities. If comprehensive features matter, RateTiger’s wider feature set makes it the more versatile choice. Edge: RateTiger.

Which Has Better Customer Support: RateTiger or Shiji Horizon?

RateTiger’s support team is rated 4.61/5, with reviews praising its responsiveness and overall helpfulness. Users note that support is prompt, though some desire quicker resolution times. Shiji Horizon has no review data, making it impossible to compare support quality directly. Given the available information, Edge: RateTiger.

Which Has More Integrations: RateTiger or Shiji Horizon?

RateTiger connects with 70 verified partners, including major OTAs like Expedia, Booking.com, and regional players, plus integrations with well-known PMS and RMS systems. Shiji Horizon supports 64 verified partners, including global OTAs and GDSs like Amadeus and Expedia, and Chinese platforms like WeChat and TikTok. RateTiger’s larger network and proven integrations give it a slight advantage. Edge: RateTiger.

Which Do Hoteliers Rate Higher: RateTiger or Shiji Horizon?

RateTiger’s extensive review base and recent activity yield a high satisfaction rating of 4.7/5, especially among independent and branded hotels. It is favored for its ease of use, reliability, and strong support. Shiji Horizon, lacking reviews, offers no ratings, making it impossible to determine user sentiment. For an evidence-backed choice, Edge: RateTiger.

How Much Do RateTiger and Shiji Horizon Cost?

Both products do not publicly disclose prices or offer freemium plans, typical for enterprise-level SaaS. Pricing is likely customized based on hotel size, complexity, and partner needs. Expect to contact each provider directly for quotes, and factor in implementation and training costs if applicable.

What Type of Hotel Should Use RateTiger?

• Hotels that prioritize proven reliability and extensive partner networks.
• Properties with existing PMS integrations needing real-time updates.
• Hotels seeking a solution with high user satisfaction and active support.
• Hotels operating across multiple regions—North America, Europe, Asia-Pacific.
• Hotels that want a feature-rich platform with centralized management.
• Teams that prefer a mature platform with established workflows.

Not ideal if:

• Your hotel operates primarily in a niche market with very specific needs.
• You require a platform with extensive Chinese social media integration—Shiji Horizon might be better in that case.
• Your team prefers a new, less tested platform with limited review data.

What Type of Hotel Should Use Shiji Horizon?

• Hotels with a global or multi-market footprint needing broad partner access.
• Properties that want to integrate Chinese digital channels like WeChat and TikTok.
• Teams looking for an all-in-one platform with yield management and channel self-mapping.
• Hotels that value automation and reducing manual errors through extensive partner networks.
• Large resorts or hotel groups seeking a scalable, flexible distribution platform.

Not ideal if:

• You prefer a solution with a clear, established user base and recent reviews.
• Your hotel’s primary focus is North American or European markets without Chinese platform needs.
• You need a platform with proven, high-quality support and user satisfaction ratings.

RateTiger vs Shiji Horizon: The Bottom Line for Hotels

RateTiger remains the more established and reviewed channel manager, offering proven features, extensive integrations, and high user satisfaction. Its 4.7/5 rating and 115 recent reviews provide confidence in its reliability and support, especially for hotels in major markets. Shiji Horizon’s lack of recent reviews introduces uncertainty, despite its broader partner network, making it a riskier choice for most hoteliers.

If your hotel values a trusted, widely adopted platform with a strong support reputation, go with RateTiger. It’s better suited for properties seeking operational stability and proven performance. Conversely, if you operate across emerging markets with a focus on Chinese platforms and want a newer, flexible system, Shiji Horizon might be worth exploring, but only with caution due to limited user feedback. For now, RateTiger’s track record makes it the safer, more reliable choice.