The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 25 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Erisoft shines .
Noovy shines in ease of use and customer support , with exclusive features like Payment processing and Housekeeping module.
Side-by-side ratings based on 25 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $600/mo |
| Verified Reviews | 0 | 25 |
After analyzing 25 verified reviews, Erisoft users most value its , while Noovy users highlight ease of use, customer service, automated payment processing. Click any theme to see what reviewers say.
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Ease of Use
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Customer Service
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Automated Payment Processing
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Direct OTAs Integration
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Design
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Reporting Tools
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | Erisoft |
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| Small (10-24 rooms) ▾ | — | #39 11 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #38 12 reviews |
By Property Type
| Segment | Erisoft |
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| Boutique ▾ | — | #38 14 reviews |
| Luxury | — | #54 2 reviews |
| Branded / Chain | — | #52 2 reviews |
By Region
| Segment | Erisoft |
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| Europe ▾ | — | #22 23 reviews |
| Middle East | — | #16 2 reviews |
Choosing the right property management system can transform your hotel's operations, guest experience, and profitability. Ericsoft by Erisoft and Noovy PMS are both designed to streamline hotel management, but they serve different needs and maturity levels. While Ericsoft offers a traditional PMS experience with limited reviews and regional presence, Noovy boasts a growing global footprint, extensive feature set, and a highly positive user reputation. Which one aligns better with your hotel’s goals?
Ericsoft by Erisoft is a lesser-known, less-reviewed product that claims to handle core property management tasks. It lacks recent reviews and a measurable user base, which makes evaluating its effectiveness difficult. Conversely, Noovy PMS has 19 recent reviews, a high NPS score of nearly 10, and an overall 5/5 rating, indicating strong user confidence. Given the limited data on Ericsoft, can you justify its selection without proven user feedback?
Ericsoft’s absence of verified integrations and a regional focus make it less appealing for hotels seeking a connected, scalable solution. Noovy, however, offers 40 verified partners, including major OTAs and revenue tools, making it a more adaptable choice for hotels with growth ambitions. Are you comfortable investing in a system with few reviews and limited regional support, or do you prefer a platform with proven adoption and extensive integrations?
If your hotel primarily needs a straightforward PMS without extensive integrations or features, Ericsoft might seem suitable. However, its zero reviews and unclear regional support suggest it’s untested in real-world hotel environments. Noovy, with its fully functional all-in-one platform, is ideal for hotels that want an integrated approach — combining PMS, channel management, booking engine, and revenue tools.
For hotels aiming for quick onboarding, reliable support, and proven results, Noovy’s 4.89/5 support rating and 19 recent reviews make it the safer choice. If your hotel needs a flexible, scalable system with a broad feature set and global reach, go with Noovy. Conversely, if you’re comfortable with an unverified vendor and a limited feature scope, Ericsoft might be worth exploring.
Ericsoft’s ease of use rating is 0/5, with no recent reviews available to assess its UI or onboarding process, indicating a lack of user feedback or possibly a less mature product. Noovy, on the other hand, boasts a 4.84/5 rating for ease of use, backed by 19 recent reviews praising its intuitive interface, straightforward onboarding, and quick staff adoption. If ease of use is critical for your team, Noovy’s current review profile clearly favors it.
The absence of recent data on Ericsoft suggests it might pose onboarding challenges or require significant training. Noovy’s high ratings and positive feedback on simplicity and support strongly suggest your team will experience a smoother transition. Edge: Noovy.
Ericsoft offers no verified features, with its capabilities largely unknown. Noovy provides a robust suite of 48 features, including a channel manager, integrated CRS, payment processing, booking engine, housecleaning module, real-time reporting, and more—many of which are absent in Ericsoft.
Noovy’s comprehensive feature set supports streamlined operations, revenue management, and guest engagement on a single platform. If you need a feature-rich, all-in-one system, Noovy is the clear leader. Edge: Noovy.
Ericsoft’s support ratings are unavailable, and with no recent reviews, there’s no clear indication of its support quality. Noovy, however, scores 4.89/5 for customer support based on 19 reviews, with hoteliers consistently praising its friendly, responsive service and quick onboarding.
Review quotes highlight “very good support,” “fast and friendly,” and “helpful staff,” which contributes significantly to user satisfaction. For reliable support that minimizes operational disruptions, Noovy again emerges ahead. Edge: Noovy.
Ericsoft has zero verified integrations, limiting its potential for connectivity with other hotel systems and OTAs. Noovy, with 40 verified partners including industry leaders like SiteMinder, Bookboost, and GuestRevu, offers extensive integration options that streamline distribution and revenue management.
This broad network of integrations ensures your hotel can connect with essential tools and channels, reducing manual effort and errors. If seamless connectivity is vital for your operations, Noovy is the superior choice. Edge: Noovy.
With no recent reviews or user ratings available for Ericsoft, it’s impossible to determine how hoteliers perceive it. Noovy, however, is rated 5/5 by 18 of its 19 reviewers, with an average review score reflecting high satisfaction across various hotel segments, especially boutique and city-center hotels.
Recent reviews emphasize ease of use, support, and reliability, with users describing it as “excellent,” “fast,” and “very good support.” Given the recent and plentiful reviews, Noovy’s reputation is clearly stronger. Edge: Noovy.
Ericsoft’s pricing details are not publicly available, which raises questions about transparency and value. Noovy charges €5 per room per month, totaling approximately $600 annually, with no implementation fees, offering a straightforward, predictable cost structure.
This affordable, all-in-one pricing model makes Noovy accessible for independent hotels and small chains. Without clear pricing for Ericsoft, it’s difficult to assess its value proposition, but Noovy’s transparent pricing and high ROI ratings point to a better investment.
Not ideal if:
Not ideal if:
The core difference lies in their maturity and user validation. Ericsoft is a little-known platform with no recent reviews or proven performance, making it risky for hotels seeking reliability and support.
Choose Ericsoft if your hotel prioritizes minimal investment and has the capacity to test an unproven system. However, if you want a proven, feature-rich platform with a track record of satisfied hoteliers, Noovy is the clear choice.
For hotels that need a scalable, fully integrated solution with extensive support and features, Noovy offers a better investment. If your hotel’s needs are minimal and you’re prepared to take a chance, Ericsoft might be a consideration—but be cautious given the lack of recent user feedback.
According to HTR's product database, Ericsoft and Noovy PMS share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | Erisoft |
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| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Custom rates | ||
| Integrated CRS | ||
| Payment processing |
Showing top differences. 36 more features differ between these products.
What hoteliers love
Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces... Many reviews praise the system's ease of use, noting its user-friendly design and intuitive interface which makes training new staff quick and reduces operational errors.
Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfa... Excellent customer service is frequently mentioned, with users appreciating quick responses and effective resolutions, contributing to overall satisfaction with the product.
The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appre... The system facilitates automatic payment requests and processing, drastically simplifying billing and reducing error rates. This feature is also appreciated for its efficiency in handling non-refundable bookings.
Where hoteliers push back
Users appreciate the software's functionality but note that the design is slightly outdated, though a redesign is anticipated to address this issue.
The software offers robust reporting tools that provide insights into various aspects of hotel operations, aiding in better management decisions.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Ericsoft and Noovy PMS share many core Property Management Systems features, but each has unique capabilities. Ericsoft offers 0 verified integration partners, while Noovy PMS offers 40. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Noovy PMS leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Ericsoft: No. Noovy PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Erisoft has an HT Score of 0 and Noovy has 71. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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