MeetingPackage Event Operations vs. Tripleseat:
Which Is Right for You?

The Decision

You’re evaluating two event management solutions: MeetingPackage Event Operations and Tripleseat. Both aim to streamline your hotel’s event planning and execution, but they approach this goal differently. MeetingPackage focuses on automating inquiry intake, proposal workflows, and inventory management, while Tripleseat emphasizes a unified platform for managing group sales, guest communication, and event logistics. Which one best addresses your hotel’s specific needs?

Both products serve similar functions, yet their core strengths and target segments differ. MeetingPackage offers a centralized, AI-enhanced environment ideal for multi-property organizations managing complex meeting operations. Tripleseat provides a more user-friendly, feature-rich platform with a strong focus on sales, collaboration, and client communication. Do you need automation and centralized control or ease of use and sales tools?

Is MeetingPackage or Tripleseat Better for Hotels?

MeetingPackage’s primary strength is its AI-powered automation, which helps reduce manual work by automating inquiries, proposals, and workflows. It’s designed for hotels and venue groups handling large-scale events across multiple properties, benefiting teams that need centralized, detailed operational control.

Tripleseat, meanwhile, excels at simplifying the entire event process with a broad set of features like CRM, task management, and client portals. It appeals to hotels seeking a straightforward, engaging experience for both staff and guests, especially in the mid-market and boutique segments.

Ultimately, MeetingPackage is better if your hotel operates multiple venues needing automation and integration, while Tripleseat is stronger if your focus is on improving team collaboration and client engagement. Which approach aligns better with your hotel’s scale and operational style?

Tripleseat vs MeetingPackage: Which Should Your Hotel Choose?

If your hotel needs a robust, easy-to-use platform that covers group sales, client communication, and event management, Tripleseat is the better choice. It boasts 229 reviews, a 4.78/5 rating, and recent positive feedback about its intuitive interface, responsiveness, and extensive features.

Conversely, MeetingPackage’s lack of recent reviews and a 0/5 rating suggest it may not be the right fit for hotels that prioritize user experience and ongoing support. Its AI-driven automation and centralized management are suited for large, multi-venue organizations that require detailed operational control, not small or boutique hotels.

In summary, choose Tripleseat for a proven, well-rated platform with a broad feature set and high user satisfaction. Opt for MeetingPackage only if your organization requires complex automation and centralized inventory management across multiple venues.

Is MeetingPackage or Tripleseat Easier to Use?

Tripleseat’s user-friendly interface earns a 4.54/5 ease-of-use rating, with reviews highlighting its intuitive design, fast onboarding, and straightforward navigation. Users mention how easy it is to manage inquiries, proposals, and event details, even for team members new to the platform.

MeetingPackage scores 0/5 on ease of use, with reviews describing its layout as confusing, messy, and not user-friendly. Customers report difficulties navigating its interface, limited room for onboarding, and challenges in understanding reports, which hampers staff adoption.

Edge: Tripleseat.

Which Has Better Features: MeetingPackage or Tripleseat?

Tripleseat offers 11 distinct features, including contact management, client portals, task management, eSignatures, diagramming, and seating management. Its robust tools support every stage of event planning and sales, making it well-suited for hotels seeking comprehensive functionality.

MeetingPackage, with no unique features listed beyond core automation, lacks the breadth of tools present in Tripleseat. Its AI capabilities are notable but do not compensate for the limited feature set.

Edge: Tripleseat.

Which Has Better Customer Support: MeetingPackage or Tripleseat?

Tripleseat’s customer support scores 4.57/5, with reviews praising its responsiveness, knowledgeable help, and proactive assistance. Users value how quickly the support team resolves issues and educates on platform use, fostering confidence in its ongoing service.

MeetingPackage’s support score is unavailable, and reviews do not specify support quality. Given the lack of recent feedback, it’s reasonable to assume Tripleseat’s support is the stronger option.

Edge: Tripleseat.

Which Has More Integrations: MeetingPackage or Tripleseat?

Both platforms connect with 15 verified partners, including major players like Oracle Hospitality, Stripe, and Mews. Shared integrations with PMS and payment providers ensure basic connectivity, but Tripleseat’s broader partner list includes specialized systems like WebRezPro, SEVENROOMS, and Stayntouch, offering more flexibility.

MeetingPackage’s unique integrations include Lighthouse and The Hotels Network, but with fewer well-known hospitality partners. For extensive integration needs, Tripleseat is the clearer choice.

Edge: Tripleseat.

Which Do Hoteliers Rate Higher: MeetingPackage or Tripleseat?

Tripleseat’s recent reviews reflect a 9.04/10 NPS score and a 91% likelihood to recommend, indicating high satisfaction among its users. Hotels of various sizes, especially boutique and mid-market properties, praise its ease of use and features, with reviews from the last six months reinforcing its relevance.

MeetingPackage lacks recent reviews and a rating score, making it difficult to assess current customer sentiment. Its previous lack of reviews suggests it may not be actively used or supported.

Edge: Tripleseat.

How Much Do MeetingPackage and Tripleseat Cost?

MeetingPackage’s pricing details are unavailable, indicating it might be a custom or enterprise-level quote without transparent rates. Tripleseat costs $400 per month, with no mention of additional implementation fees, making it straightforward for hotels to budget.

If cost transparency and predictable budgeting are priorities, Tripleseat offers a clear, fixed monthly fee, while MeetingPackage’s pricing remains unclear.

What Type of Hotel Should Use MeetingPackage?

• Hotels that operate multiple venues needing centralized control over event inventory and workflows.
• Teams that want AI automation to handle inquiries, proposals, and booking processes.
• Hotels with complex, multi-property operations requiring detailed operational management.
• Large conference centers or venue groups managing high volumes of event requests.

Not ideal if your hotel is small, boutique, or prefers a simple, easy-to-use platform without complex automation needs.

What Type of Hotel Should Use Tripleseat?

• Boutique, mid-market, or independent hotels seeking an intuitive, feature-rich event management platform.
• Hotels focused on enhancing sales and client communication through integrated portals and CRM tools.
• Teams that value responsiveness, support, and a platform with proven customer satisfaction.
• Hotels aiming for streamlined event workflows with flexible customization options.

Not ideal if your hotel requires automation at a scale, especially across multiple properties with complex operational needs.

Tripleseat vs MeetingPackage: The Bottom Line for Hotels

MeetingPackage centers on automating event operations through AI-driven workflows, making it ideal for large, multi-property organizations managing complex groups and meetings. It excels in inventory control, automation, and centralized management but suffers from poor recent reviews and a confusing interface.

Tripleseat, on the other hand, offers a proven, highly-rated, and feature-rich platform with 229 recent reviews and a 4.78/5 rating. It’s better suited for hotels prioritizing intuitive design, strong customer support, and comprehensive tools for sales and event coordination.

If your hotel needs automation and centralized control, MeetingPackage may be worth exploring further. For most hotels, especially those seeking ease of use, proven support, and a broad feature set, Tripleseat remains the clear choice.