Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Tripleseat
4.5 (238 REVIEWS)
Colin, Sarah, Pritesh + 5 more experts recommend Tripleseat
Read RecommendationsRanked 2 (out of 30) in Event Management Software
Hoteliers voted Tripleseat as the #2 Event Management Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTripleseat is the complete group sales, catering, and CRM management platform for hotels.
90% recommended by 246 hotels
Springboard Hospitality, Curator Hotels and Resorts, Lark Hotels & 243 others
Bell - AI powered product analyst
I analyzed all of Tripleseat’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Tripleseat is a comprehensive event management software that significantly enhances the efficiency and effectiveness of hotel event planning and execution. Users appreciate its ability to streamline processes, improve inter-departmental collaboration, and offer real-time updates, resulting in noticeable time savings and smoother operations. However, some reviews highlight desired improvements in integration with other hotel systems and more flexible reporting functionalities.
Springboard Hospitality, Curator Hotels and Resorts, Lark Hotels & 243 others
Read their reviewsWhat Types of Hotels Tripleseat is Popular For
Size
12 | X-Small (1-9 room)
29 | Small (10-24 room)
79 | Mid-Sized (25-74 room)
129 | Large (75-199 room)
35 | X-Large (200+ room)
Country
249 | United States of America
12 | Canada
4 | Australia
3 | United Kingdom
2 | France
2 | Nigeria
2 | Ecuador
2 | Puerto Rico
1 | Singapore
1 | Netherlands
1 | Chile
1 | Mexico
1 | Portugal
1 | Italy
1 | Vanuatu
Type
179 | Boutiques
109 | Luxury Hotels
104 | Bed & Breakfast & Inns
81 | Resorts
70 | Branded Hotels
63 | Airport/Conference Hotels
57 | City Center Hotels
53 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
10 | Casinos
10 | Motels
10 | RV Parks & Campgrounds
9 | Hostels
7 | Vacation Rentals & Villas
Region
262 | North America
8 | Europe
5 | Oceania
3 | South America
2 | Central America
2 | Africa
1 | Asia Pacific
Category
238 | Event Management Software
126 | Hotel Sales Software
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Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Tripleseat products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Tripleseat Reviews Analyzed: 13
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Tripleseat Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Tripleseat
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Tripleseat's Provided Description:
"Tripleseat for Hotels is the premiere sales and catering platform for modern hotel teams worldwide. Tripleseat for Hotels enables hotel teams to manage guest room blocks, client communication, banquet space, and more, all within one intuitive platform. With integrated CRM tools and partnerships with top software providers, Tripleseat for Hotels empowers properties to optimize their operations and drive revenue."
Capabilities
Centralized Operations and Visibility
Enhanced Lead Capture and Conversions
Enhanced Operational Efficiency
Intuitive Client Portals
Features
Prospecting & Lead Gen
Inquiry Management
Proposal Management
Workflow Automation
Contracts & Approvals
Communication & Collaboration
Payments & Compliance
Attendee Management
Event Planning
Available Add-ons & Modules
Floorplans by Tripleseat
Event Management SoftwareEventUp by Tripleseat
Event Management SoftwareTripleseatDirect
Direct Booking ToolsPartyPay
Payments Processing SoftwareTripleseat Tickets
Direct Booking ToolsRecommended by
Achievements
This vendor's trending score is rising, Tripleseat is the #2 most trending product in the Event Management Software category (out of 30) and the #57 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTripleseat’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Tripleseat as the #2 Event Management Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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References
"Tripleseat is the single best ROI of any system I have implemented in my 30-year career"
"We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful.""
"Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that.”"
"Responding to leads is so easy in addition to communicating upcoming Events & Groups with the Operation Managers thru the integration features (ie-Google Calendar). All of these resources can be "pre-canned" for easy replies and also accessed on any day, location, time through their app. Discussion Email Templates & the Sales Collateral Gallery makes responding to emails fast and easy! Click, click, and boom! Response times matter and Tripleseat makes doing so a breeze!"
Featured Customers
More Products by Tripleseat
Hotelier Rating
Looking for specific info?
Tripleseat makes booking, tracking, and completing events easy!
Senior Sales Manager from 5 to 9 room Bed & Breakfast & Inn in Nashville (United States of America)
Great experiences with multi-functional tool for our event business
Executive Assistant Manager from 50-74 room Boutique in Daylesford (Australia)
Guest Room Block is Amazing But...
Rooms Coordinator from 500+ room Bed & Breakfast & Inn in Honolulu (United States of America)
I am so proud of using this system and learn especially when editing i know where to go about editing.
Events Coodinator from 100 to 199 room Boutique in Port Vila (Vanuatu)
Perfect but needs an app
F&B Sales and Event Coordinator from 500+ room Bed & Breakfast & Inn in Mountain View (United States of America)
The System is very user friendly and we have great support if we have any questions
Assistant Manager Fleur de Lis from 500+ room Boutique in Las Vegas (United States of America)
Tripleseat is a most reliable co-worker
Operations DIrector from 10 to 24 room Bed & Breakfast & Inn in Hamptons (United States of America)
TripleSeat allows our company to stay well organized and have a uniform system to log all leads and events details.
Hotel Manager from 25-49 room Boutique in St.Michaels (United States of America)
Best event software we've had the pleasure of using to date.
Resort manager from 100 to 199 room Bed & Breakfast & Inn in Avalon (United States of America)
User friendly and flexible
Front desk from 50-74 room in Federal Way (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Tripleseat has been a great partner for hotels because it brings everything for group sales and event management into one place, including leads, proposals, contracts, room blocks, and event space scheduling, which makes the whole process smoother for both staff and guests. The branded proposals, easy communication, and online signing and payment help us deliver a much more polished experience, and the PMS integrations keep room availability and rates accurate without extra work. The visual floor plan tools are especially helpful for weddings and corporate events, and the reporting features make it easier to understand where our event revenue is coming from. On top of the product itself, their team is fantastic to work with, responsive, knowledgeable, and genuinely invested in helping us succeed.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Tripleseat stands out from competitors because it truly understands the way hotels operate, especially when events and room blocks overlap, and it brings those pieces together more seamlessly than most platforms in its space. While many tools handle either event management or guest rooms well, Tripleseat combines both with a cleaner workflow, better communication tools, and much more polished client-facing documents. Its floor plan builder is easier for teams to use, its reporting is more insightful for driving group sales strategy, and its PMS integrations tend to be more reliable in day-to-day operations. What really sets them apart, though, is the team behind the product. They are incredibly responsive, collaborative, and invested in their partners’ success, which makes the experience feel more like working with an extension of your own team rather than just a software vendor.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If I could give one piece of advice to a hotelier considering Tripleseat, it would be to fully commit to using the platform across your entire events and group sales operation. The more you centralize your leads, communications, contracts, and room blocks in Tripleseat, the more value you’ll get from its workflows, reporting, and automation. It can replace a lot of manual processes and disconnected tools, but only if you lean in and let it become your single source of truth. Once your team gets comfortable with it, you’ll see how much smoother the guest experience becomes and how much time you save behind the scenes.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Tripleseat
4 days ago
By adding Tripleseat’s easy-to-use lead form to their website and marketing channels, Stoney Creek made it possible for prospects to submit event inquiries in under 30 seconds
Tripleseat
1 year ago
Tripleseat Acquires 3D Floor Plan Provider, Merri, to Revolutionize Event Management & Planning
Tripleseat
1 year ago
Tripleseat for Hotels Teams Up with Best Western Downtown Casper Hotel in Wyoming Offering Unparalleled Group Sales and Event Planning Solutions
Tripleseat
1 year ago
PURS Fine Hotels & Restaurants Taps Tripleseat for Hotels to Maximize Group Sales and Streamline Event Planning
Tripleseat
1 year ago
Tripleseat Announces New Integration with Mews Property Management System
Tripleseat
1 year ago
Tripleseat for Hotels Partners Up with Urban Cowboy Hotels to Maximize Group Bookings and Event Revenue
Tripleseat
1 year ago
Tripleseat's 2023 Data Insights Reveal Remarkable Growth Trend with $7.3 Billion in Event Booking Revenue for Restaurant and Unique Venue Customers
Tripleseat
1 year ago
Tripleseat Announces Strategic Acquisition of Attendease for Unparalleled Event Management Solutions
Tripleseat
2 years ago
The Eldred Preserve Joins Tripleseat’s Hotel Sales and Catering Platform
Tripleseat
2 years ago
Cape Resorts Moves 5 Properties to Tripleseat Platform, Citing Its Easy-to-Use System as a Driver for Change
Tripleseat
3 years ago
Tripleseat Welcomes Savara Hospitality to Its Hotel Customer Portfolio
Tripleseat
3 years ago
Viceroy Hotel Group Selects Tripleseat For Their Sales and Catering Platform
Tripleseat
3 years ago
Tripleseat Signs Alexa Management, Adding Three Hotels to the Hotel Sales and Catering Platform
Tripleseat
4 years ago
Hotel Mission de Oro Signs with Tripleseat Software
Tripleseat
4 years ago
Tripleseat Survey: Business Travel and Event Bookings to Increase for Hotel Industry
Tripleseat
4 years ago
Stoney Creek Hospitality Selects Tripleseat For Their 13 Hotel Properties
Tripleseat
4 years ago
Hay Creek's 22 Hotel Properties Sign with Tripleseat
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Tripleseat has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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