Tripleseat
4.6 (114 REVIEWS)
HT Score
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tripleseat
4.6 (114 REVIEWS)
Ranked 2 (out of 29) in Event Management Software
2023 Finalist
HotelTechAwards
Hoteliers voted Tripleseat as the #2 Event Management Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTripleseat is a web-based sales and catering platform for hotels, restaurants and unique venues that will increase sales and streamline the booking process.
90% recommended by 125 hotels
The Standard, Curator Hotels, HayCreek Hotels & 122 others
Ratings Summary
4.6
Excellent
114 reviews
Ease of Use
4.5/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, Tripleseat is the #2 most trending product in the Event Management Software category (out of 29) and the #80 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTripleseat’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Tripleseat as the #2 Event Management Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About Tripleseat
Founded in 2008 | Headquarters in Concord, MA | 131 employees
Tripleseat is the all-in-one sales and catering platform that helps you increase sales, without increasing your workload. Tripleseat gives you the tools to book and manage groups at your hotel with ease. With an integrated CRM, Guest Room Control, and an event platform, Tripleseat makes group sales easier, simplifies the booking process, and enables your entire team to work efficiently, from anywhere, at any time.
Capabilities
Simplify the Group Booking Process
Simplify the Group Booking Process
Our platform helps you manage group bookings and room blocks while staying up to date with all your leads and accounts. By automating your follow up tasks and mundane data entry, you can prospect and book more business in less time.
Improve Operational Efficiency
Improve Operational Efficiency
As a cloud-based tool, your team has the ability to make changes to bookings in real-time, from anywhere, on any device. This eliminates tedious admin work, saving your team hours a day.
Integrate Seamlessly with Software Partners
Integrate Seamlessly with Software Partners
Tripleseat’s partnerships and integrations pair our sales and catering features with the top tools you need to generate more bookings and revenue at your properties.
Track Sales, Past Insights and Growth
Track Sales, Past Insights and Growth
With a variety of reporting tools to evaluate your business’ performance, Tripleseat helps you track group sales while leveraging data, past insights, and pacing trends.
Manage A High Volume Of Events
Manage A High Volume Of Events
Quickly edit multiple events within a booking with just a few clicks in the Booking Events Grid. Easily filter events to review events for specific days, types or events, guest counts and more. View and manage all events in timeline view for easy drag-and-drop editing and overall increased visibility.
Features
Prospecting & Lead Gen
4/5 features
Inquiry Management
4/5 features
Proposal Management
4/5 features
Workflow Automation
4/5 features
Contracts & Approvals
4/5 features
Communication & Collaboration
4/5 features
Payments & Compliance
4/5 features
Attendee Management
4/5 features
Event Planning
4/5 features
Pricing
Pricing Available By Request
Tripleseat has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Tripleseat doesn’t have any case studies available
References
"We actually use Tripleseat across all our departments, whether it’s production and lighting, or it’s our carpenters, and our housekeeping, or our marketing team. Each department has an account and uses Tripleseat. As we put up tentative and definite events, being able to assign tasks to our lighting department or to assign that we need staff from our food and beverage departments, It’s really helpful.""
Melody Thomas
Concierge @
The McKittrick Hotel
"Leads coming through the Tripleseat platform could be an average of 300-plus leads a month. So being on top of that lead conversion and that volume is critical for us and Tripleseat’s been a big help for us to manage that.”"
Lou Canakes
National Sales Director @
SPIN New York 23
"Responding to leads is so easy in addition to communicating upcoming Events & Groups with the Operation Managers thru the integration features (ie-Google Calendar). All of these resources can be "pre-canned" for easy replies and also accessed on any day, location, time through their app. Discussion Email Templates & the Sales Collateral Gallery makes responding to emails fast and easy! Click, click, and boom! Response times matter and Tripleseat makes doing so a breeze!"
Olivia Prescott
Director of Sales @
Sands Hotel & Spa
Featured Customers
Popularity by Segment
Size
60 | Large (75-199 room)
39 | Medium (25-74 room)
18 | X-Large (200+ room)
14 | Small (10-24 room)
4 | X-Small (1-9 room)
Type
72 | Boutiques
39 | Luxury Hotels
21 | Resorts
20 | Branded Hotels
17 | Bed & Breakfast & Inns
9 | Limited Service & Budget Hotels
6 | Airport/Conference Hotels
3 | City Center Hotels
2 | RV Parks & Campgrounds
2 | Vacation Rentals & Villas
1 | Casinos
1 | Extended Stay & Serviced Apartments
1 | Hostels
Region
132 | North America
3 | Europe
1 | Asia Pacific
1 | Oceania
1 | Central America
1 | Africa
Category
114 | Event Management Software
60 | Group Sales Management Software
More Products by Tripleseat
114
Reviews
3
Expert Recommendations
Hotelier Rating
9
Great, intuitive, easy to use.
Area Sales Coordinator from 100 to 199 room Boutique in West Hollywood (United States of America)
Verified
5 days ago
9
I enjoy how user friendly Tripleseat is for the Events team but also for the clients
Corporate Catering Manager from 75-99 room Boutique in Austin (United States of America)
Verified
5 days ago
10
It's Worth It!
Group Bookings Supervisor from 25-49 room Luxury Hotel in Lexington (United States of America)
Verified
5 days ago
7
Tripleseat make storage of data much easier!
Sales Manager from 100 to 199 room Airport/Conference Hotel in Johnston (United States of America)
Verified
5 days ago
6
Some cool features and great customer service
Director of Sales from 50-74 room Boutique in Asheville (United States of America)
Verified
5 days ago
10
Great for properties with multiple venues.
Director of Bars from 200 to 499 room Boutique in New York (United States of America)
Verified
5 days ago
10
Easy to navigate and use
Front Desk Sales from 100 to 199 room Bed & Breakfast & Inn in Kingman (United States of America)
Verified
5 days ago
10
GREAT SOFTWARE FOR SCHEDULING AND MANAGING EVENTS
FRONT DESK SUPERVISOR from 100 to 199 room Boutique in Phoenix (United States of America)
Verified
5 days ago
10
Excellent, thorough and efficient.
Event Coordinator from in Miami Beach (United States of America)
Verified
5 days ago
8
Tripleseat Review
Director of Sales and Marketing from 50-74 room Boutique in Asheville (United States of America)
Verified
6 days ago
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Newsfeed
Tripleseat
6 months ago
The Eldred Preserve Joins Tripleseat’s Hotel Sales and Catering Platform
Tripleseat
9 months ago
Cape Resorts Moves 5 Properties to Tripleseat Platform, Citing Its Easy-to-Use System as a Driver for Change
Tripleseat
1 year ago
Tripleseat Welcomes Savara Hospitality to Its Hotel Customer Portfolio
Tripleseat
1 year ago
Viceroy Hotel Group Selects Tripleseat For Their Sales and Catering Platform
Tripleseat
1 year ago
Tripleseat Signs Alexa Management, Adding Three Hotels to the Hotel Sales and Catering Platform
Tripleseat
2 years ago
Hotel Mission de Oro Signs with Tripleseat Software
Tripleseat
2 years ago
Tripleseat Survey: Business Travel and Event Bookings to Increase for Hotel Industry
Tripleseat
2 years ago
Stoney Creek Hospitality Selects Tripleseat For Their 13 Hotel Properties
Tripleseat
2 years ago
Hay Creek's 22 Hotel Properties Sign with Tripleseat
Integrations
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