Tripleseat

4.5 (181 REVIEWS)

HTR Score icon
HT Score  
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Randi, Mark, Cameron + 4 more experts recommend Tripleseat

Read Recommendations
Product Banner

Ranked 2 (out of 30) in Event Management Software

2025 Finalist HotelTechAwards

Hoteliers voted Tripleseat as the #2 Event Management Software provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Tripleseat is the complete group sales, catering, and CRM management platform for hotels.

User avatar image User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of Tripleseat’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Tripleseat excels as an event management solution for hotels looking to streamline event operations, enhancing efficiency with all-in-one client management tools, real-time updates, and proposal generation. The platform's flexible event coordination boosts revenue by minimizing errors and optimizing resource use. However, users note room for improvements in backend restructuring and document formatting. Integration with other systems also poses occasional challenges.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Springboard Hospitality, Curator Hotels and Resorts, Lark Hotels & 197 others

Read their reviews

What Types of Hotels Tripleseat is Popular For

Size

11 | X-Small (1-9 room)

24 | Small (10-24 room)

60 | Mid-Sized (25-74 room)

103 | Large (75-199 room)

27 | X-Large (200+ room)

Country

201 | United States of America

9 | Canada

2 | United Kingdom

2 | France

2 | Australia

2 | Nigeria

1 | Singapore

1 | Netherlands

1 | Chile

1 | Mexico

1 | Puerto Rico

Type

140 | Boutiques

91 | Luxury Hotels

88 | Bed & Breakfast & Inns

68 | Resorts

57 | Branded Hotels

53 | Airport/Conference Hotels

45 | Limited Service & Budget Hotels

43 | City Center Hotels

10 | Motels

9 | Casinos

9 | Extended Stay & Serviced Apartments

9 | Hostels

8 | RV Parks & Campgrounds

7 | Vacation Rentals & Villas

Region

211 | North America

5 | Europe

2 | Oceania

2 | Africa

1 | Asia Pacific

1 | South America

1 | Central America

Category

181 | Event Management Software

105 | Hotel Sales Software

What is Tripleseat?

Founded in 2008 | Headquarters in Concord, MA | 289 employees
Tripleseat is a robust sales and catering platform designed for hotels to efficiently manage events and guest room blocks. It streamlines operations by combining event management, room block handling, client communication, and banquet space coordination in one intuitive interface. Its comprehensive features, like automated templates and digital contracts, boost revenue by reducing client response times and minimizing operational costs. Tripleseat's ability to centralize data and integrate seamlessly with property management systems makes it an invaluable tool for optimizing hotel operations and enhancing the guest experience.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Tripleseat products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Tripleseat

FAQs

Capabilities

Centralized Operations and Visibility

Enhanced Lead Capture and Conversions

Enhanced Operational Efficiency

Intuitive Client Portals

Integrate Seamlessly with Software Partners

Features

Prospecting & Lead Gen

4/5 features

Inquiry Management

4/5 features

Proposal Management

4/5 features

Workflow Automation

4/5 features

Contracts & Approvals

4/5 features

Available Add-ons & Modules

Floorplans by Tripleseat

Event Management Software
Our floorplanning software combines the simplicity of 2D layouts with the immersive power of 3D visualization, all within a single, user-friendly platform.

PREMIUM ADD-ON

EventUp by Tripleseat

Event Management Software
EventUp connects your venue with millions of event planners. Providing the highest search-to-book conversion rate, your venue’s event profile gains visibility, attracts new targeted leads, and books more events.

PREMIUM ADD-ON

Tripleseat Reviews Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.4/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Tripleseat is the #4 most trending product in the Event Management Software category (out of 30) and the #192 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Tripleseat’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Tripleseat as the #2 Event Management Software provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Tripleseat Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Tripleseat Average Tripleseat

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

4

References

9

Featured Customers

Tripleseat Case Studies

profile-empty-state.svg

Tripleseat doesn’t have any case studies available

More Products by Tripleseat

https://ucarecdn.com/34605420-16f6-44b7-b736-d233df1d01f4/
https://ucarecdn.com/e3ea9456-be67-4ab5-b880-6690795f0aab/

Tripleseat Reviews

Hotelier Rating

Excellent
132
Very Good
22
Average
19
Poor
4
Terrible
4

Property Size

  • X-Small (11)
  • Small (20)
  • Mid-Sized (51)
  • Large (81)
  • X-Large (18)

Country

  • United States of America
    United States of America
    (160)
  • Canada
    Canada
    (8)
  • United Kingdom
    United Kingdom
    (2)
  • France
    France
    (2)
  • Australia
    Australia
    (2)
  • Singapore
    Singapore
    (1)
  • Netherlands
    Netherlands
    (1)
  • Chile
    Chile
    (1)
  • Mexico
    Mexico
    (1)
  • Nigeria
    Nigeria
    (1)

Region

  • North America
    North America
    (169)
  • Europe
    Europe
    (5)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (2)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)
10

Love Using Tripleseat for Our Events!

Event Manager from 50-74 room Bed & Breakfast & Inn in Ojai (United States of America)

Verified
1 days ago
We’ve been using Tripleseat to manage our events, and it’s been such a great tool! It keeps everything organized and makes it super easy to stay in touch with our clients. I love the calendar view and the clean, easy-to-use layout. The how-to videos and webinars are awesome for learning new features and getting team members up to speed.
Country United States of America
Event Manager
Mid-Sized Hotel
10

Director of Sales

Director of Sales Stoney Creek Hotel and Conference Center Moline/Quad Cities from 100 to 199 room Bed & Breakfast & Inn in Moline (United States of America)

Verified
2 days ago
Ease of use Ability to make quick edits Versatility to work and attach room layouts easily Ability to break down events by room, time, and date Flexibility in adding additional concessions etc. The way it can share info with other critical Hotel Software programs in the industry.
Country United States of America
Director of Sales Stoney Creek Hotel and Conference Center Moline/Quad Cities
Large Hotel
10

Tripleseat Helps Make My Job Easier

Sales Manager from 100 to 199 room Branded Hotel in Memphis (United States of America)

Verified
2 days ago
I like how it helps my team with communication by connecting us within the discussion to a potential group/event. I find the Reports to being very helpful in tracking Prospect groups that may take a little longer to respond to proposals or in signing their contractual documents.
Country United States of America
Sales Manager
Large Hotel
10

We love Triple S

Social Sales Manager from 50-74 room Boutique in Richmond (United States of America)

Verified
2 days ago
It helps teams manage leads, create proposals, and handle bookings all in one place. With integrated communication tools and real-time updates, Triple Seat simplifies coordination and enhances efficiency across departments.
Country United States of America
Social Sales Manager
Mid-Sized Hotel
10

Tripleseat makes working with clients seamless and organized

Events & Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Baltimore (United States of America)

Verified
2 days ago
Love how Tripleseat keeps everything in one place! It keeps all our client details and communication in one place, and sending out proposals or quotes is a breeze. I can quickly and efficiently communicate with our clients. It's also great for collecting payments, and the client can see everything all in one place. I also appreciate their h...
Country United States of America
Events & Sales Manager
Large Hotel
8

Convenient & Easy

Group Sales Manager from 100 to 199 room Airport/Conference Hotel in Tahoe City (United States of America)

Verified
2 days ago
The ability to update across all devices simultaneously is nice. Very easy to understand and comprehensive service that would make this work much more time consuming without.
Country United States of America
Group Sales Manager
Large Hotel
10

Calming the chaos

Director of Sales from 50-74 room Bed & Breakfast & Inn in Kingston (United States of America)

Verified
2 days ago
I love Tripleseat because it makes the chaos of events feel totally manageable. It keeps everyone on the same page so nothing slips through the cracks — which means I get to focus on taking great care of our guests.
Country United States of America
Director of Sales
Mid-Sized Hotel
10

Easy to navigate platform

Front desk from 100 to 199 room RV Parks & Campground in Zion National Park (United States of America)

Verified
5 days ago
Easy to use Tripleseat. Often I am able to figure out how to navigate with no instruction. Guest portal is straight forward and typically I do not receive questions when sending the guest portal link to sign contracts or submit payments. Highly appreciate read receipts when guest emails are opened and viewed. Communication tracking through...
Country United States of America
Front desk
Large Hotel
Alexis from Tripleseat replied
Hi Ashley, Thank you so much for the great review! We sincerely appreciate your time, effort, and business. Have a great weekend! - Alexis
10

Great Experience

from 100 to 199 room Boutique in San Diego (United States of America)

Verified
7 days ago
The fact that we could organize, set up BEO's, invoices, send proposals and see leads makes tripleseat a unique platform for hotels. We love it!
Country United States of America
Large Hotel
10

Quick response time

from 500+ room Boutique in Sparks (United States of America)

Verified
7 days ago
I am a new user and so far I have no critiques. It works very well for my needs as a Group Sales Manager.
Country United States of America
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 19

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

● An All-in-One Sales Solution ● Tripleseat makes managing group sales and catering easier than ever. Our cloud-based system provides the tools hotels need to book more group business, streamline the planning process, and communicate every detail seamlessly across all departments. ● The platform helps properties manage group bookings and room blocks while staying up to date with all their leads and accounts. By automating the follow-up tasks and mundane data entry, you can prospect and book more business in less time. ● Tripleseat’s partnerships and integrations pair the sales and catering features with the top tools hotels need to generate more bookings and revenue at their properties. ● With a variety of reporting tools to evaluate your business’ performance, Tripleseat helps you track group sales while leveraging data, past insights, and pacing trends. ● Personalized configuration and training ● Award Winning Support Team with quick response time

Question:

What differentiates this product or service from the competition?

Answer:

● As a cloud-based tool, sales teams have the ability to make changes to bookings in real-time, from anywhere, on any device. This eliminates tedious admin work, saving your team hours a day. ● Live Documents with real-time updates ● E-Signature built right into platform ● Online Payments directly from live docs or guest portal ● Guest Portal for personalized guest experience ● In app emails that keep all communication in Tripleseat ● Integrated lead form

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Take advantage of all of Tripleseat’s partnerships for a powerful and efficient tech stack. Also make sure to pick a sales & catering platform that listens to customer feedback, is quick to respond, and is known for its superior customer service

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 3 recommend
Recommended by
RecommendationAvatar
Randi Bushell Founder, CEO @ Merri
RecommendationAvatar
Cameron Jarvis Partnerships Manager @ Kenect
RecommendationAvatar
Sarah Duguay Sales & Marketing Manager @ WebRezPro Property Management System
RecommendationAvatar
Sandra Holland Marketing Manager @ Benbria
RecommendationAvatar
Pritesh Patel Product Manager, Partnerships & Data Services @ ProfitSword
RecommendationAvatar
Randi Bushell Founder, CEO @ Merri
RecommendationAvatar
Cameron Jarvis Partnerships Manager @ Kenect
RecommendationAvatar
Sarah Duguay Sales & Marketing Manager @ WebRezPro Property Management System
RecommendationAvatar
Sandra Holland Marketing Manager @ Benbria
RecommendationAvatar
Pritesh Patel Product Manager, Partnerships & Data Services @ ProfitSword
RecommendationAvatar
Bianca Esmond Director, Brand Marketing @ SevenRooms
Are you a consultant or vendor that recommends Tripleseat? Leave a recommendation

News

logo

Tripleseat

1 year ago

Tripleseat Acquires 3D Floor Plan Provider, Merri, to Revolutionize Event Management & Planning

post image
logo

Tripleseat

1 year ago

Tripleseat for Hotels Teams Up with Best Western Downtown Casper Hotel in Wyoming Offering Unparalleled Group Sales and Event Planning Solutions

post image
logo

Tripleseat

1 year ago

PURS Fine Hotels & Restaurants Taps Tripleseat for Hotels to Maximize Group Sales and Streamline Event Planning

post image
logo

Tripleseat

1 year ago

Tripleseat Announces New Integration with Mews Property Management System

post image
logo

Tripleseat

1 year ago

Tripleseat for Hotels Partners Up with Urban Cowboy Hotels to Maximize Group Bookings and Event Revenue

post image
logo

Tripleseat

1 year ago

Tripleseat's 2023 Data Insights Reveal Remarkable Growth Trend with $7.3 Billion in Event Booking Revenue for Restaurant and Unique Venue Customers

post image
logo

Tripleseat

1 year ago

Tripleseat Announces Strategic Acquisition of Attendease for Unparalleled Event Management Solutions

post image
logo

Tripleseat

2 years ago

The Eldred Preserve Joins Tripleseat’s Hotel Sales and Catering Platform

post image
logo

Tripleseat

2 years ago

Cape Resorts Moves 5 Properties to Tripleseat Platform, Citing Its Easy-to-Use System as a Driver for Change

post image
logo

Tripleseat

3 years ago

Tripleseat Welcomes Savara Hospitality to Its Hotel Customer Portfolio

post image
logo

Tripleseat

3 years ago

Viceroy Hotel Group Selects Tripleseat For Their Sales and Catering Platform

post image
logo

Tripleseat

3 years ago

Tripleseat Signs Alexa Management, Adding Three Hotels to the Hotel Sales and Catering Platform

post image
logo

Tripleseat

4 years ago

Hotel Mission de Oro Signs with Tripleseat Software

post image
logo

Tripleseat

4 years ago

Tripleseat Survey: Business Travel and Event Bookings to Increase for Hotel Industry

post image
logo

Tripleseat

4 years ago

Stoney Creek Hospitality Selects Tripleseat For Their 13 Hotel Properties

post image
logo

Tripleseat

4 years ago

Hay Creek's 22 Hotel Properties Sign with Tripleseat

post image

Tripleseat Integrations

Need better tech connections?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Actabl
Actabl

93% recommended by 1513 hotels

Business Intelligence
Mews
Mews

92% recommended by 672 hotels

Property Management Systems
Oracle Hospitality
Oracle Hospitality

92% recommended by 611 hotels

Property Management Systems
WebRezPro
WebRezPro

94% recommended by 236 hotels

Property Management Systems
Stayntouch
Stayntouch

94% recommended by 220 hotels

Property Management Systems
Otelier

This integration hasn’t been verified by Tripleseat yet.

Otelier

90% recommended by 102 hotels


SkyTouch Technology

This integration hasn’t been verified by SkyTouch Technology yet.

SkyTouch Technology

89% recommended by 113 hotels

Property Management Systems
Infor
Infor

80% recommended by 82 hotels

Event Management Software
Tock

This integration hasn’t been verified by Tock yet.

Tock

100% recommended by 8 hotels

Hotel Restaurant POS Systems
Benbria
Benbria

89% recommended by 7 hotels

Guest Messaging Software

Support

Unverified

Tripleseat has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

89%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2025

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information