The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 51 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Eventmachine shines , with exclusive features like Contact Management/CRM.
Sertifi by Flywire shines in ROI .
Side-by-side ratings based on 51 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | From $100/mo |
| Verified Reviews | 15 | 36 |
After analyzing 51 verified reviews, Eventmachine users most value its , while Sertifi by Flywire users highlight ease of use, document management, customer experience. Click any theme to see what reviewers say.
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Ease of Use
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Document Management
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Customer Experience
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Efficiency
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Technical Issues
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Notification System
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How each product ranks among RFPs & Proposal Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #4 5 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #7 8 reviews | #5 12 reviews |
| Large (75-199 rooms) ▾ | #10 2 reviews | #2 18 reviews |
| X-Large (200+ rooms) ▾ | — | #5 6 reviews |
By Property Type
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| Boutique ▾ | #6 7 reviews | #7 8 reviews |
| Luxury ▾ | #12 2 reviews | #5 14 reviews |
| Branded / Chain ▾ | #9 7 reviews | #3 30 reviews |
| Extended Stay | — | #8 1 reviews |
By Region
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| North America ▾ | — | #2 32 reviews |
| Europe ▾ | #6 13 reviews | — |
| Asia Pacific | #1 2 reviews | #3 1 reviews |
| Middle East | — | #2 3 reviews |
Choosing between Eventmachine and Sertifi by Flywire hinges on the core pain points your hotel faces. Eventmachine specializes in automating event planning and proposal management, streamlining the process of creating conference offers and maximizing revenue. Sertifi, on the other hand, focuses on expediting contract signing and payment processes, reducing paperwork, and securing transactions. Both address operational bottlenecks, but their approaches differ significantly. Which problem do you prioritize solving: event proposal efficiency or contract and payment speed?
Eventmachine is tailored for hotels that frequently organize events, conferences, or meetings, aiming to automate and enhance the proposal process. Sertifi excels at properties that process numerous contracts and payments, providing a secure, swift, and digital workflow. If your hotel hosts regular events with complex proposals requiring customization, Eventmachine's 15 features and CRM capabilities make it the clear choice. Conversely, if your focus is on reducing contract turnaround times and securing online payments, Sertifi's 7 verified integrations and e-signature prowess are more suitable. Both products have their strengths, but which aligns better with your current operational pain points?
If your hotel needs to streamline event planning, generate quotes quickly, and effectively manage multiple proposals, go with Eventmachine. Its extensive feature set—including customizable documents, CRM, diagramming, and real-time availability—caters specifically to event-focused hotels, especially those in Europe and North America. For hotels that require secure, fast contract signing and payment processing, Sertifi is the logical pick, especially if you operate in North America or Europe, and prioritize reducing paperwork by 80% or more. Hotels with a heavy emphasis on contract flow and online payments should opt for Sertifi.
Eventmachine boasts a high ease of use rating at 4.7/5, with users highlighting its intuitive layout and straightforward setup, alongside onboarding scores of 4.58/5. Sertifi is slightly ahead at 4.94/5, with reviewers emphasizing its simplicity and quick adoption, especially for digital signatures and payments. Both platforms are praised for ease of use, but Sertifi’s specialized design for document signing and payments makes it marginally more straightforward for users unfamiliar with complex proposal workflows. Edge: Sertifi by Flywire.
Eventmachine offers 15 unique features, including customizable proposals, contact management, diagramming, task management, eSignatures, and real-time live availability. Sertifi provides 3 core features, focusing on electronic signatures, secure document storage, and payment processing, but lacks the extensive customization and management tools Eventmachine offers. If your hotel needs comprehensive event proposal capabilities with extensive customization, Eventmachine’s feature depth is unmatched. For straightforward contract signing and payment, Sertifi’s simplicity suffices. Edge: Eventmachine.
Eventmachine has a perfect customer support score of 5/5, with users praising their responsive and helpful team, especially for support during setup and ongoing use. Sertifi, rated at 4.74/5, is also well-regarded, with users noting its straightforward support and reliability, though some mention occasional bugs and delays. If you value proactive, highly rated support, Eventmachine's reputation makes it the safer choice. For a more streamlined, no-frills support experience, Sertifi is also very reliable. Edge: Eventmachine.
Eventmachine offers 3 verified integrations, including Hotellistat and ibelsa, primarily in Europe and North America. Sertifi has 7 verified integrations, including Oracle Hospitality, Infor, Amadeus, and Stripe, covering a broader range of hospitality systems, especially in North America. If seamless integration with existing hotel management or payment systems is critical, Sertifi’s larger partner network gives it an edge. Edge: Sertifi by Flywire.
Eventmachine, with only 15 reviews, has a perfect 5/5 rating, predominantly from European and North American hotels in diverse segments such as B&Bs, boutique, and branded hotels. Sertifi, with 35 reviews, currently scores 0/5, indicating limited or no recent positive feedback. Given the recency and volume of reviews, Eventmachine’s higher rating and recent feedback suggest it’s the more trusted option among hoteliers. Edge: Eventmachine.
Eventmachine’s base price is $200 per month, with no trial, freemium, or implementation fees. Sertifi charges $100 per month, also without trial or setup costs. While Sertifi offers a lower monthly rate, the higher feature set and reviews for Eventmachine justify its cost if you need comprehensive event management. Your choice may depend on whether you prefer more features at a slightly higher price or a streamlined, cost-effective contract solution.
Not ideal if:
Not ideal if:
Eventmachine excels in automating event proposal workflows, offering a broad array of features tailored to hotels that organize frequent events or meetings. Its high review scores, extensive feature set, and focus on revenue maximization make it the preferred choice for hotels looking to streamline complex proposal management.
Sertifi, however, shines in secure, fast contract signing and payment processing. Its ease of use, digital security, and integrations make it ideal for hotels prioritizing operational efficiency in handling agreements and transactions.
If your hotel’s core challenge is proposal creation, maximizing revenue from events, and managing complex workflows, go with Eventmachine. For properties seeking quick, secure, and simple contract and payment workflows, Sertifi is the better fit. Be decisive: your hotel’s operational focus should guide your choice, and recent reviews favor Eventmachine as the more trusted solution.
RFPs & Proposal Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $200/mo | From $100/mo |
According to HTR's product database, EVENTMACHINE and Sertifi by Flywire (Contracts) share 3 features. Here are the key differences — features one has that the other lacks.
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| Contact Management/CRM | ||
| Content & File Management | ||
| Customizable BEO, Proposal and Contract Documents | ||
| Diagramming & Floorplanning | ||
| Lead Forms | ||
| Task Management (Tasks & Reminders) |
Showing top differences. 3 more features differ between these products.
Ranks higher for
Unique capabilities
What hoteliers love
Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the proce... Many users appreciate how simple and intuitive Sertifi is to use, making it accessible even for those who are not tech-savvy. It streamlines the process of sending and signing documents.
Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some... Users appreciate features like document templates and storage, which make it easier to manage contracts and credit card authorizations. However, some mention issues with document merges and search functionalities.
Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their f... Sertifi is praised for enhancing customer experience through its ease of use and secure features. Clients often request Sertifi by name due to their familiarity with its system.
Where hoteliers push back
Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvem... Several users mentioned occasional bugs and delays, particularly with document uploads and notification systems. There were also requests for improvements in search and navigation features.
The notification system helps users stay updated on document status. However, some reviewers reported occasional issues with missing notifications.
Ranks higher for
Where the ratings diverge most
It depends on your requirements. EVENTMACHINE and Sertifi by Flywire (Contracts) share many core RFPs & Proposal Management Software features, but each has unique capabilities. EVENTMACHINE offers 3 verified integration partners, while Sertifi by Flywire (Contracts) offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Sertifi by Flywire (Contracts) leads in ease of use at 4.9/5 vs 4.7/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
EVENTMACHINE: No. Sertifi by Flywire (Contracts): No. Neither product currently offers a free tier. Most RFPs & Proposal Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Eventmachine has an HT Score of 0 and Sertifi by Flywire has 83. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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