EVENTMACHINE

4.7 (14 REVIEWS)

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HT Score  
0 out of 100
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Online event planning and automated quoting

Eventmachine has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
5.0/5
ROI
4.4/5
Implementation
4.5/5

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Achievements

Trending Product

This vendor's trending score is rising, EVENTMACHINE is the #10 most trending product in the RFPs & Proposal Management Software category (out of 19) and the #624 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Eventmachine’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About EVENTMACHINE
Founded in 1998 | Headquarters in Hamburg (Germany) | 5 employees
Online event planning and automated quoting for hotels and venues wanting to automate. 1. Save time. 2. Prevent errors. 3. Maximize revenue. EVENTMACHINE in 60s: https://youtu.be/vLeEO78oiEk (video)

Capabilities

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Eventmachine doesn’t have any benefits or use cases available

Features

Proposals, Contracts & Signatures

4/5 features

Online Bookings

4/5 features

Payments & Invoicing

4/5 features

Content Management

4/5 features

CRM & Messaging

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Eventmachine Average Eventmachine

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Hotelier Rating

Excellent
13
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • Medium (8)
  • Large (2)

Country

  • Germany
    Germany
    (12)
  • Switzerland
    Switzerland
    (2)

Region

  • Europe
    Europe
    (14)
10

Practice-orientated software and great service

Sales Manager from 100 to 199 room Airport/Conference Hotel in Schkeuditz (Germany)

Verified
6 months ago
All questions and uncertainties are dealt with, answered and resolved quickly and personally. Fantastic!Questions about functions are well explained and, if in doubt, even reprogrammed so that everything can be mapped. That helped us a lot!
Country Germany
Sales Manager
Large Hotel
9

Fast offers

Tagungsleitung from 50-74 room Bed & Breakfast & Inn in Arnstorf (Germany)

Verified
2 years ago
Totally easy to use, makes the job easier to be able to create an offer in a few minutes, very good support from the person responsible for us
Country Germany
Tagungsleitung
Medium Hotel
9

EVENTMACHINE

Sales Manager from 25-49 room Boutique in Berlin (Germany)

Verified
2 years ago
Very good online tool for event bookings. Easy handling for the customer. Good overview, easy to understand process. Easy handling also for the user in case of changes / additions etc.
Country Germany
Sales Manager
Medium Hotel
10

Great Tool and great customer service

Receptionist from 50-74 room Bed & Breakfast & Inn in Basel (Switzerland)

Verified
2 years ago
Mr Zelfel takes his time to look after us, by helping to impropve our presentation and also helped a lot personally with setting our profile up. The booking engine itself for meeting rooms is easy for the customer and it comes with a complete range of services wich we can sell and make it very convenient
Country Switzerland
Receptionist
Medium Hotel
10

Great care!

Eventmanagement from 50-74 room Branded Hotel in Ketzin (Germany)

Verified
2 years ago
Support and implementation of wishes and also the advice are more than satisfactory. Everyone can always be reached by phone for acute challenges or new requests.
Country Germany
Eventmanagement
Medium Hotel
9

Great tool for tailor-made offers

Front Office Manager from 25-49 room Bed & Breakfast & Inn in Basel (Switzerland)

Verified
2 years ago
Customers really appreciate the tool because they can click together an offer easily and without complications. It is also self-explanatory for the internal handling of an event enquiry for everyone.
Country Switzerland
Front Office Manager
Medium Hotel
10

Easy to use and set up conference tool

Director of Sales & Marketing from 100 to 199 room Branded Hotel in Dachau (Germany)

Verified
2 years ago
The configurator is clearly and simply structured. The basic setup is quick and easy. Subtle details can then be applied with the support perfect. Thus, the customer as well as our banquet department can create a tailor-made offer and send it directly. In combination with our PMS and the API connection, the event rooms and rooms can be chec...
Country Germany
Director of Sales & Marketing
Large Hotel
10

Very good and easy-to-use conference tool

Veranstaltungsleiter from 25-49 room City Center Hotel in Gotha (Germany)

Verified
2 years ago
The configurator is clearly structured and easy to use for both the end customer and the hotelier. In addition, some functions are available for further changes or additions.
Country Germany
Veranstaltungsleiter
Medium Hotel
10

Perfect Tool and Set UP

Managing Director from City Center Hotel in Arnstorf (Germany)

Verified
3 years ago
Easy Setup with great support of the Team Easy to use for guests and staff. Much easier then most PMS Tools on the market.
Country Germany
Managing Director
8

Well thought-out system Original: Durchdachtes System

Managing Director from 50-74 room Bed & Breakfast & Inn in Arnstorf (Germany)

Verified
3 years ago
Easy guidance for customers. Many ways to personalise to our individual needs. The support is always helpful and result oriented. We're not live yet, but I'm sure soon eventmachine will be great assistance to the team.
Country Germany
Managing Director
Medium Hotel
  • 1
  • 2

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Support

Unverified

Eventmachine has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Recommended

95%

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