Compare SurvAI by Everguest Intelligence vs Travel Media Group (Reputation & Professional Review Response Services) vs TrustYou Customer Experience Platform (CXP)

Everguest

SurvAI by Everguest Intelligence

5 reviews
Travel Media Group

Travel Media Group (Reputation & Professional Review Response Services)

14 reviews
TrustYou

TrustYou Customer Experience Platform (CXP)

290 reviews

Compare SurvAI by Everguest Intelligence vs Travel Media Group (Reputation & Professional Review Response Services) vs TrustYou Customer Experience Platform (CXP)

Guest Survey Software vendor comparison between SurvAI by Everguest Intelligence vs Travel Media Group (Reputation & Professional Review Response Services) vs TrustYou Customer Experience Platform (CXP). Find out which Guest Survey Software is right for you based on realtime data from 309 verified hotelier reviews across 65 countries.

Everguest

Everguest

Ranked 8 (out of 25)

4.9
5 reviews
View profile
Travel Media Group

Travel Media Group

Ranked 12 (out of 55)

5.0
14 reviews
View profile
TrustYou

TrustYou

Ranked 3 (out of 55)

4.4
290 reviews
View profile

Ratings Summary

HT Score

SurvAI by Everguest Intelligence

unranked HTScore Icon

Travel Media Group (Reputation & Professional Review Response Services)

unranked HTScore Icon

TrustYou Customer Experience Platform (CXP)

91 HTScore Icon
Popularity

SurvAI by Everguest Intelligence

5 verified reviews

Travel Media Group (Reputation & Professional Review Response Services)

14 verified reviews

TrustYou Customer Experience Platform (CXP)

290 verified reviews
Likelihood to Recommend

SurvAI by Everguest Intelligence

98%

Travel Media Group (Reputation & Professional Review Response Services)

100%

TrustYou Customer Experience Platform (CXP)

88%
Ease of Use

SurvAI by Everguest Intelligence

4.8

Travel Media Group (Reputation & Professional Review Response Services)

4.8

TrustYou Customer Experience Platform (CXP)

4.5
ROI

SurvAI by Everguest Intelligence

5

Travel Media Group (Reputation & Professional Review Response Services)

4.5

TrustYou Customer Experience Platform (CXP)

4.2
Implementation

SurvAI by Everguest Intelligence

Not enough data available

Travel Media Group (Reputation & Professional Review Response Services)

4.8

TrustYou Customer Experience Platform (CXP)

4.3
Customer Support

SurvAI by Everguest Intelligence

5

Verified Customer Support

Travel Media Group (Reputation & Professional Review Response Services)

4.9

Verified Customer Support

TrustYou Customer Experience Platform (CXP)

4.5

Verified Customer Support

Certificate of Excellence

SurvAI by Everguest Intelligence

Travel Media Group (Reputation & Professional Review Response Services)

TrustYou Customer Experience Platform (CXP)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Segmented surveys

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Other

Case Management

SMS text messaging

SurvAI by Everguest Intelligence

Survey Builder

Delivery Channels

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Other

Travel Media Group (Reputation & Professional Review Response Services)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

TrustYou Customer Experience Platform (CXP)

Surveys & Feedback

Review Generation

Follow-up & Resolution

Reporting, Analytics & Insights

Channels

Admin & Settings

Other

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

Everguest
vs.
Travel Media Group
vs.
TrustYou

Customers

Top 3 Segments

SurvAI by Everguest Intelligence

Resorts - 60%
Hostels - 20%
Motels - 0%

Travel Media Group (Reputation & Professional Review Response Services)

Branded Hotels - 36%
Other - 7%
City Center Hotels - 7%

TrustYou Customer Experience Platform (CXP)

Resorts - 19%
Branded Hotels - 16%
Other - 13%
Featured clients

SurvAI by Everguest Intelligence

Everguest doesn’t have any featured brands available

-

TrustYou Customer Experience Platform (CXP)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Take the quiz

Pricing

Pricing Benchmark

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Everguest Average Everguest

Pricing Available By Request

Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

TrustYou Average TrustYou

SurvAI by Everguest Intelligence

Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Travel Media Group (Reputation & Professional Review Response Services)

Pricing Available By Request
Travel Media Group has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

TrustYou Customer Experience Platform (CXP)

Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Custom Price Quote
Everguest
vs.
Travel Media Group
vs.
TrustYou

What Customers Are Saying

Most Recent Review

SurvAI by Everguest Intelligence

Guest Surveys & Feedback

Hotel manager from Felsotarkany (Hungary)

Travel Media Group (Reputation & Professional Review Response Services)

Attentive, responsive, great to work with!

Director of Sales

TrustYou Customer Experience Platform (CXP)

Sales people tell lies to get you to sign the contract and will never rectify it.

Marketing Manager from Marumbi (Zanzibar Archipelago)
Most Positive Review

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Travel Media Group (Reputation & Professional Review Response Services)

Fantastic Customer Service!

Director of Sales

TrustYou Customer Experience Platform (CXP)

Thai City Centre Hotel Review of TrustYou

Human Resources
Most Critical

SurvAI by Everguest Intelligence

All guest feedback in one place, a modern solution to increase your reputation!

Director

Travel Media Group (Reputation & Professional Review Response Services)

Amazing company to work with!

Vice President, Digital Strategy & eCommerce

TrustYou Customer Experience Platform (CXP)

Focus to the Target!

GM
References

SurvAI by Everguest Intelligence

Everguest doesn’t have any references available
-

TrustYou Customer Experience Platform (CXP)

Selim Imre
Rooms Division Manager Aska Hotels Sun Queen Beach

Shanna Davis
Marketing Manager Ayres Hotels

General Info

Screenshots

Travel Media Group doesn't have any screenshots

Integrations

SurvAI by Everguest Intelligence

Everguest doesn't have any integrations

Travel Media Group (Reputation & Professional Review Response Services)

Property Management Systems (2)

TrustYou Customer Experience Platform (CXP)

Property Management Systems (24) Booking Engine (13) Hotel Management Software (13)
Recent Company Updates

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent company updates

-
Recent Articles

SurvAI by Everguest Intelligence

Everguest doesn’t have any recent articles

Travel Media Group (Reputation & Professional Review Response Services)

Travel Media Group doesn’t have any recent articles