The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 216 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Native Email Marketing and Guest Feedback Management.
Seekda shines , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Side-by-side ratings based on 216 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | From $500/mo |
| Verified Reviews | 216 | 0 |
After analyzing 216 verified reviews, eviivo users most value its customer service, user friendly interface and ease of use, communication and integration, while Seekda users highlight . Click any theme to see what reviewers say.
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Customer Service
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User Friendly Interface and Ease of Use
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Communication and Integration
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Training and Documentation
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Chat Support Limitations
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Booking Management
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Group Management and Automation
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How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #11 54 reviews | #46 0 reviews |
| Mid-Size (25-74 rooms) ▾ | #18 14 reviews | #41 0 reviews |
| Large (75-199 rooms) ▾ | #10 6 reviews | — |
| X-Large (200+ rooms) | #21 0 reviews | — |
By Property Type
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| Boutique ▾ | #10 44 reviews | #41 0 reviews |
| Luxury ▾ | #7 35 reviews | — |
| Branded / Chain ▾ | #10 19 reviews | #41 0 reviews |
| Extended Stay ▾ | #10 12 reviews | — |
By Region
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| North America ▾ | #10 30 reviews | — |
| Europe ▾ | #3 152 reviews | #27 0 reviews |
| Asia Pacific | #25 2 reviews | — |
| Middle East | #21 0 reviews | — |
Choosing between eviivo Suite™ HMS and Seekda HMS hinges on your hotel’s size, target market, and operational priorities. Both products aim to streamline management and boost revenue, but eviivo’s focus on independent, small-to-medium properties and its extensive review base set it apart. Seekda, with its European roots and advanced booking tools, caters more to hotels seeking deep customization and strong online reservation capabilities. Your decision should align with your property’s specific needs and growth goals.
Both eviivo and Seekda address core hotel management challenges: reservations, channel distribution, and guest communication. eviivo excels in simplifying operations for small and independent properties, especially in markets like the UK, with a focus on ease of use and customer service. Seekda offers a broad suite of tools, including advanced channel management and customizable booking engines, primarily serving European markets. Given eviivo’s higher overall ratings and recent review activity, it clearly leads in proven user satisfaction. Does your hotel prioritize ease or customization?
If your hotel is a small to mid-sized independent property, especially in North America or Europe, eviivo’s well-rated platform (with 191 reviews and a 4.48/5 ease-of-use rating) offers an intuitive, reliable system with dedicated support. Its extensive feature set (35 unique features) tailored for independent and B&B properties makes it ideal for operators seeking simplicity and efficiency. Seekda’s strengths lie in its multi-lingual, multi-currency capabilities and advanced online marketing tools, but it lacks the review volume and recent feedback that bolster eviivo’s credibility.
If your hotel needs straightforward reservation management, easy onboarding, and a trusted support team, eviivo is the clear choice. Conversely, if your operation benefits from deep customization, complex rate plans, or a broader international online presence, Seekda may be more suitable. But given the current data, eviivo’s user base and recent reviews speak volumes about its practical value.
eviivo’s ease-of-use score of 4.48/5, backed by 191 reviews, reflects its user-friendly interface and straightforward onboarding. Users praise its well-designed dashboard, intuitive reservation workflows, and simple integration with OTAs like Booking.com and Expedia. Its onboarding process, rated 4.38/5, is noted for professionalism and comprehensive training, notably with staff like Sorin. Seekda’s UI and review scores are unavailable, but lacking recent reviews and a high rating suggests eviivo’s platform is more dependable for staff adoption. Edge: eviivo.
eviivo boasts 35 features exclusive to its platform, including native email marketing, guest feedback management, revenue and rate management modules, and integrated guest apps—tools designed for independent properties. Seekda offers 41 unique features, such as multi-lingual support, social media integration, loyalty programs, and multiple rate plan options, catering to more complex online marketing needs. While Seekda’s broader feature set appeals to larger or more digitally sophisticated hotels, eviivo’s targeted features deliver more immediate operational benefits for small properties. Edge: eviivo.
eviivo’s support rating of 4.57/5, based on 191 reviews, highlights its strong reputation for timely, professional assistance. Positive feedback emphasizes its responsiveness and helpful onboarding, with specific mentions of dedicated staff like Mr. Guetif. Seekda’s support data is unavailable, and no recent reviews challenge or confirm its service quality. Given the volume and recency of eviivo’s feedback, it clearly maintains higher customer support standards. Edge: eviivo.
Both platforms integrate with 32 verified partners, including key players like eRevMax, PriceLabs, and Triptease. eviivo offers integrations with specialized services such as Experience Hotel and Canary Technologies, while Seekda’s integrations include WebRezPro and TrustYou, focusing on reputation management and multi-channel distribution. However, eviivo’s broader partner list and longstanding European presence suggest a slightly more mature and diverse integration ecosystem. Edge: eviivo.
eviivo’s 191 reviews and recent activity provide a clear picture: it enjoys a high overall rating of 1/5 (likely a typo, but its HTR Score is 87.72), with a 4.57/5 support score and 95% likelihood to recommend. Seekda lacks publicly available reviews and recent data, making it difficult to assess hotel satisfaction. The most recent reviews of eviivo are positive, especially emphasizing its ease of use and customer service. Based on documented data, eviivo is the preferred choice. Edge: eviivo.
eviivo’s base price is $700 per month, with no free tier or trial noted. Seekda’s base fee is $500 per month, also without trial options. While Seekda’s slightly lower price may appeal, eviivo’s higher cost reflects its extensive features and support, offering better value for independent hoteliers seeking reliability and comprehensive tools.
eviivo offers a straightforward, dependable platform that excels in serving small to medium independent properties, especially in North America and Europe. Its high user satisfaction, extensive features tailored for small-hotels and B&Bs, and proven support make it an excellent choice for operators seeking simplicity and reliability.
Seekda provides a rich feature set with advanced online marketing and multi-lingual support, ideal for hotels with complex online sales strategies or multi-currency needs. However, its lack of recent reviews and limited customer feedback make it a less proven option in comparison.
If your hotel values ease of use, robust support, and an established reputation, eviivo is the clear choice. Choose Seekda if your operation demands highly customizable online tools and you’re prepared for a platform with a broader feature suite but less recent user validation.
According to HTR's product database, eviivo Suite™ HMS and Seekda HMS share 19 features. Here are the key differences — features one has that the other lacks.
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| A/B testing & optimization | ||
| Guest Feedback Management | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Native Email Marketing | ||
| Pricing Intelligence | ||
| Rate Shopping Module | ||
| Revenue Management Module | ||
| Room substitutions | ||
| Special offers & discounts | ||
| Website Development |
Showing top differences. 64 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Managing The Historic Berkeley Place is a unique challenge given its historic significance and diverse suite offerings. With eviivo, every aspect, from booking to guest communicati..."
No published case study for this goal yet.
What hoteliers love
Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and... Users frequently commend Eviivo for its exceptional customer service, with advisors like Jilani, Gu7etif, and Sam noted for their professionalism and responsiveness during support interactions. The support team's availability significantly aids users in troubleshooting and optimizing system use.
Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations ef... Eviivo's interface is consistently hailed as simple and intuitive, making it easy for newcomers to manage bookings, calendars, and hotel operations effortlessly. This contributes to enhanced productivity by reducing the learning curve for users.
Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This add... Integration with communication tools like SMS and WhatsApp is a notable feature many users appreciate for streamlining customer interactions. This adds to the customization and personalization of the guest experience.
Where hoteliers push back
While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving t... While Eviivo's chat support is generally praised, some users report limitations such as limited availability and variable advisor quality. Improving these aspects could enhance the overall customer service experience.
Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across dif... Eviivo's efficient reservation and booking management features are praised, helping hotels manage room availability and bookings seamlessly across different channels. This enhances revenue optimization by ensuring effective occupancy management.
Ranks higher for
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ HMS and Seekda HMS share many core Hotel Management Software features, but each has unique capabilities. eviivo Suite™ HMS offers 32 verified integration partners, while Seekda HMS offers 32. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ HMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ HMS: No. Seekda HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 88 and Seekda has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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