eviivo Suite™ HMS

4.7 (175 REVIEWS)

HTR Score icon
HT Score  
87 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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eviivo Suite™ HMS

4.8 (175 REVIEWS)

Ranked 5 (out of 78) in Hotel Management Software

Revolutionary simplicity for your staff and better controls to grow direct bookings.

User avatar image User avatar image

Bell avatar Bell - AI powered product analyst

I analyzed all of eviivo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like eviivo for its comprehensive channel management and automation features that simplify daily operations. Its synchronization capabilities prevent overbooking and facilitate seamless rate and availability management across multiple platforms. By automating communication and streamlining bookings, hoteliers can significantly cut costs and improve guest experiences. Additionally, eviivo's robust support ensures efficient problem resolution, contributing to increased operational efficiency.

RecommendationAvatar RecommendationAvatar

Hotel zum Landsberger Hof, Brambles of Inveraray & 378 others

Read their reviews

What Types of Hotels eviivo is Popular For

Size

219 | X-Small (1-9 room)

78 | Small (10-24 room)

39 | Medium (25-74 room)

30 | Large (75-199 room)

13 | X-Large (200+ room)

Country

125 | France

80 | United Kingdom

38 | United States of America

37 | Germany

23 | Spain

21 | Italy

13 | Morocco

7 | Canada

5 | Portugal

3 | Austria

2 | Malaysia

2 | Ireland

2 | Venezuela

1 | India

1 | French Polynesia

1 | Madagascar

1 | New Zealand

1 | Maldives

1 | Malta

1 | Colombia

1 | Belgium

1 | South Africa

1 | Switzerland

1 | Chile

1 | Peru

1 | Cyprus

1 | Belize

1 | Brazil

1 | Argentina

1 | Croatia

Type

190 | Bed & Breakfast & Inns

146 | Vacation Rentals & Villas

65 | Boutiques

64 | Luxury Hotels

57 | Limited Service & Budget Hotels

47 | Airport/Conference Hotels

40 | City Center Hotels

36 | Branded Hotels

33 | Extended Stay & Serviced Apartments

33 | Resorts

7 | Hostels

6 | Motels

2 | Casinos

1 | RV Parks & Campgrounds

Region

301 | Europe

45 | North America

15 | Africa

7 | South America

4 | Asia Pacific

2 | Oceania

1 | Central America

Category

210 | Channel Managers

175 | Hotel Management Software

170 | Property Management Systems

126 | Vacation Rental Software

What is eviivo?

Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ HMS is a comprehensive property management system designed to simplify and enhance the operations of independent accommodation providers. This robust platform seamlessly synchronizes with Online Travel Agencies (OTAs), ensuring that your property listings are always up-to-date across multiple channels. It offers dynamic pricing capabilities, allowing you to maximize revenue based on real-time demand. Complete reservation management, from bookings to prepayments, is streamlined through an intuitive interface, making it easy for staff to use and improving the overall guest experience. Reliable updates and automation reduce manual errors, enhancing efficiency and freeing up time for you to focus on delivering exceptional hospitality.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of eviivo products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by eviivo

FAQs

Capabilities

Complete control over guests and bookings

Award-winning hotel channel management

AI-powered guest communications and contactless check-in

Manage hotels anywhere, anytime

Powerful automation

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
The easy way to manage bookings, guests, owners & travel agencies​. eviivo’s unrivalled all-in-one property management platform centralizes all bookings in one simple-to-use, colour-coded and filterable calendar. At the core of eviivo Suite, Property Manager is designed to help all independent accommodation businesses go further, faster without compromise, streamlining the management of boutique hotels, vacation rental portfolios, and hybrid operations.

INCLUDED

Website Manager

Website Design
Boost direct bookings and strengthen your brand with a stunning, highly customisable booking engine​. eviivo’s Website Manager offers full flexibility with your choice of SEO & mobile-friendly website templates or a booking engine that blends seamlessly with your existing website and brand. Go global and display all your listings with multi-lingual, multi-currency and multi-property website options.

INCLUDED

Channel Manager

Channel Managers
Channels simply run themselves – and sing to your tune – with eviivo's unparalleled online travel agency (OTA) integrations. Connect eviivo Suite to major OTAs with one click – no paperwork, no overbookings. And with fully automated mapping, changes you make in eviivo are instantly updated everywhere – so rates, availability, photos, descriptions, policies, taxes, fees, messages, extras, and more are always up to date on all channels.

INCLUDED

Promo Manager

Direct Booking Tools
Simplify pricing and supercharge profits with eviivo’s Promo Manager. Enjoy the ultimate flexibility in pricing and packaging, plus unmatched support for selling extra products and services via all channels. With built-in dynamic pricing rules and the ability to run promotions exclusively on your website, Promo Manager enables you to increase bookings and boost direct revenue effortlessly.

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Never miss a beat thanks to eviivo’s superior guest communications and seamless integration with OTAs’ guest services​. eviivo Guest Manager centralizes all conversations in one AI-powered inbox​, whether they come from major OTAs (Booking.com, Airbnb, Vrbo, Expedia, Google), direct bookings, SMS & WhatsApp, or reviews. Let eviivo’s AI Concierge answers online enquiries 24/7, and save precious time delivering exceptional guest engagement with automated communications and intelligent guest responses in any number of languages.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Get top-notch results and the smoothest back-office integration. eviivo’s Performance Manager integrates powerful KPIs, user-defined analytics, and painless reconciliations to turn admin chores into an effortless routine​. Leave the number crunching behind with automated push-button invoice capabilities, instant balances and tax management. Unlock the full potential of your data with the industry’s most comprehensive custom report writer.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

eviivo’s Owner Manager offers extensive multi-everything functionality for all your stakeholders, letting you grow trust – and your portfolio – through full transparency and stronger team participation. Calculate, apply and report management fees and owner charges automatically. Use the interactive, mobile-friendly Cleaning Dashboard to coordinate housekeeping & repairs. Transform collaboration by enabling multi-user access under the most granular set of roles and permissions.

PREMIUM ADD-ON

eviivo Reviews Summary

4.7
Excellent
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.2/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ HMS is the #8 most trending product in the Hotel Management Software category (out of 78) and the #235 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

eviivo Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eviivo Average Eviivo

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20

Success Stories

10

References

3

Featured Customers

Eviivo Case Studies

profile-carrusel-screenshot

Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

Mecklenburgische Seenplatte (Germany)

profile-carrusel-screenshot

Launching, developing and scaling a vacation rental management company with eviivo Suite™

profile-carrusel-screenshot

Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.

Rome (Italy)

profile-carrusel-screenshot

Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

(United Kingdom)

profile-carrusel-screenshot

Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique

Santa Cruz de la Palma (Spain)

profile-carrusel-screenshot

De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.

Croix (France)

profile-carrusel-screenshot

Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

Boston (United States of America)

profile-carrusel-screenshot

This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

Crozet (United States of America)

profile-carrusel-screenshot

eviivo helps transform this small-town inn from local secret to popular getaway

Winters (United States of America)

profile-carrusel-screenshot

Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

Lindau (Germany)

profile-carrusel-screenshot

eviivo y su automatización

(Spain)

profile-carrusel-screenshot

eviivo es la herramienta que nos facilita todo este trabajo

Malaga (Spain)

profile-carrusel-screenshot

Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

London (United Kingdom)

profile-carrusel-screenshot

The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

Staunton (United States of America)

profile-carrusel-screenshot

Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

Carolles (France)

profile-carrusel-screenshot

Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

(United Kingdom)

profile-carrusel-screenshot

Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

Chessy (France)

profile-carrusel-screenshot

The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

profile-carrusel-screenshot

Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

Hochsauerlandkreis (Germany)

profile-carrusel-screenshot

Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

Timmendorfer Strand (Germany)

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Eviivo Reviews

Hotelier Rating

Excellent
342
Very Good
23
Average
7
Poor
0
Terrible
18

Property Size

  • X-Small (219)
  • Small (78)
  • Medium (39)
  • Large (30)
  • X-Large (13)

Country

  • France
    France
    (125)
  • United Kingdom
    United Kingdom
    (80)
  • United States of America
    United States of America
    (38)
  • Germany
    Germany
    (37)
  • Spain
    Spain
    (23)
  • Italy
    Italy
    (21)
  • Morocco
    Morocco
    (13)
  • Canada
    Canada
    (7)
  • Portugal
    Portugal
    (5)
  • Austria
    Austria
    (3)
  • Malaysia
    Malaysia
    (2)
  • Ireland
    Ireland
    (2)
  • Venezuela
    Venezuela
    (2)
  • India
    India
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • Madagascar
    Madagascar
    (1)
  • New Zealand
    New Zealand
    (1)
  • Maldives
    Maldives
    (1)
  • Malta
    Malta
    (1)
  • Colombia
    Colombia
    (1)
  • Belgium
    Belgium
    (1)
  • South Africa
    South Africa
    (1)
  • Switzerland
    Switzerland
    (1)
  • Chile
    Chile
    (1)
  • Peru
    Peru
    (1)
  • Cyprus
    Cyprus
    (1)
  • Belize
    Belize
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (45)
  • Europe
    Europe
    (301)
  • Asia Pacific
    Asia Pacific
    (4)
  • Oceania
    Oceania
    (2)
  • South America
    South America
    (7)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (15)
10

eviivo is Outstanding

Innkeeper from 5 to 9 room Bed & Breakfast & Inn in Ripon (United States of America)

Verified
10 days ago
eviivo offers an outstanding, user-friendly product with solid customer service support. We have about ten people who work at our establishment, and it has been easy to train employees on the system. We especially appreciate the live chat customer service; help from experts like JB and CH give us immediate solutions and assistance.
Country United States of America
Innkeeper
X-Small Hotel
10

Efficient on a single platform

gerant from 1 to 4 room Bed & Breakfast & Inn in Salon-de-Provence (France)

Verified
17 days ago
The support is quite clear and the synchronization is efficient as soon as I make a change. I think this organization is important.
Country France
gerant
X-Small Hotel
10

Very fast technical support. Thank you Aziza for your help.

propriétaire from 1 to 4 room Bed & Breakfast & Inn in La Guerche-sur-l'Aubois (France)

Verified
21 days ago
The response time is good. Easy to use features. The friendliness of the person I spoke to was very quick and pleasant.
Country France
propriétaire
X-Small Hotel
10

Review

Propriétaire from 1 to 4 room Bed & Breakfast & Inn in Mouzieys-Panens (France)

Verified
1 months ago
We've been using eviivo to centralize our bookings since this year. Implementation was quick and relatively straightforward thanks to the support team's input and assistance. Thanks to eviivo, we'll save time managing our bookings and synchronizing with our OTAs. We'd particularly like to thank Xavier for his responsiveness, availability,...
Country France
Propriétaire
X-Small Hotel
10

We have been using eviivo for years in all our establishments and we are very satisfied with it.

Directrice from 10 to 24 room Luxury Hotel in Noizay (France)

Verified
1 months ago
Ease of use, the options offered for communicating with customers, ease of use for new employees, optimization of processes, a very big plus point is also the remote accessibility with the application for mobile phones.
Country France
Directrice
Small Hotel
10

The best software for our hotel

GM from 5 to 9 room Bed & Breakfast & Inn in Sanlucar de Barrameda (Spain)

Verified
1 months ago
Simplify daily property management. By integrating the channel manager with your hotel management software, you automatically sync reservations across all platforms, prevent over bookings, and make it easier to manage rates and availability in one place. It also streamlines tasks like billing and guest communication, allowing you to focus o...
Country Spain
GM
X-Small Hotel
9

A complete and intuitive solution for hotel management

Directrice from 10 to 24 room Vacation Rentals & Villa in Vidauban (France)

Verified
1 months ago
The Eviivo platform is extremely easy to use, ergonomic, and well-designed for independent accommodations such as vacation homes and B&Bs. Calendar synchronization, rate management, and centralized bookings are very efficient. Customer support is always responsive and professional. The interface is clear and makes it easy to manage multiple...
Country France
Directrice
Small Hotel
10

The Eviivo Suite is a great software for hoteliers!

Manager from 5 to 9 room Bed & Breakfast & Inn in

Verified
2 months ago
The Eviivo Suite hotel management software is very useful for managing your establishment on a daily basis. The use of the software is fluid and intuitive. Joseph is a great advisor who greatly helped me in activating my professional space.
Manager
X-Small Hotel
10

I recommend Eviivo, the most serious channel manager

Propriétaire from 5 to 9 room Vacation Rentals & Villa in Chablis (France)

Verified
3 months ago
Always very responsive and good advice. I recommend Eviivo, customer for 8 years, they are always listening to us to meet our needs.
Country France
Propriétaire
X-Small Hotel
10

eviivo interaction regarding payment method

Propriétaire from 1 to 4 room Vacation Rentals & Villa in Arles (France)

Verified
3 months ago
Interactions with Aziza great answered all my questions Good reception and very professional Clear explanations Thank you for your support.
Country France
Propriétaire
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 19

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.

Question:

What differentiates this product or service from the competition?

Answer:

1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
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Ariane Benninger Communications Manager @ Gastfreund GmbH
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Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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Response Time

Less than a day

Recommended

96%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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