eviivo Suite™ HMS

4.6 (125 REVIEWS)

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HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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eviivo Suite™ HMS

4.6 (125 REVIEWS)

Ranked 7 (out of 66) in Hotel Management Software

Revolutionary simplicity for your staff and better controls to grow direct bookings.

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Ratings Summary

4.6
Excellent
Ease of Use
4.3/5
Customer Support
4.4/5
ROI
4.1/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ HMS is the #5 most trending product in the Hotel Management Software category (out of 66) and the #191 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About eviivo Suite™ HMS
Founded in 2004 | Headquarters in United Kingdom | 132 employees
We're on a mission to make life easier and more profitable for independent accommodation providers.

View website

Capabilities

profile-empty-state.svg

eviivo doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

INCLUDED

Website Manager

Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

INCLUDED

Channel Manager

Channel Managers
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!

INCLUDED

Promo Manager

Direct Booking Tools
Run fantastic promos, attract more guests and increase bookings!

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

PREMIUM ADD-ON

Mobile App

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eviivo Average Eviivo

Get an Instant Price Estimate

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No matching results

10

Success Stories

11

References

3

Featured Customers

Popularity by Segment

Size

186 | X-Small (1-9 room)

50 | Small (10-24 room)

22 | Medium (25-74 room)

7 | Large (75-199 room)

Country

84 | United Kingdom

77 | France

37 | Germany

19 | United States of America

19 | Spain

13 | Italy

6 | Portugal

6 | Morocco

5 | Canada

2 | Malaysia

2 | Guadeloupe

1 | Madagascar

1 | Aruba

1 | Belgium

1 | Austria

1 | Malta

1 | Reunion

1 | Brazil

1 | Argentina

1 | Ireland

1 | Croatia

Type

111 | Bed & Breakfast & Inns

107 | Vacation Rentals & Villas

19 | Luxury Hotels

18 | Extended Stay & Serviced Apartments

17 | Boutiques

9 | City Center Hotels

6 | Hostels

4 | Motels

2 | Limited Service & Budget Hotels

1 | Branded Hotels

1 | Resorts

1 | RV Parks & Campgrounds

Region

241 | Europe

24 | North America

8 | Africa

3 | Central America

2 | Asia Pacific

2 | South America

Category

147 | Channel Managers

133 | Property Management Systems

125 | Hotel Management Software

72 | Vacation Rental Software

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Hotelier Rating

Excellent
246
Very Good
17
Average
5
Poor
0
Terrible
16

Property Size

  • X-Small (186)
  • Small (50)
  • Medium (22)
  • Large (7)

Country

  • United Kingdom
    United Kingdom
    (84)
  • France
    France
    (77)
  • Germany
    Germany
    (37)
  • United States of America
    United States of America
    (19)
  • Spain
    Spain
    (19)
  • Italy
    Italy
    (13)
  • Portugal
    Portugal
    (6)
  • Morocco
    Morocco
    (6)
  • Canada
    Canada
    (5)
  • Malaysia
    Malaysia
    (2)
  • Guadeloupe
    Guadeloupe
    (2)
  • Madagascar
    Madagascar
    (1)
  • Aruba
    Aruba
    (1)
  • Belgium
    Belgium
    (1)
  • Austria
    Austria
    (1)
  • Malta
    Malta
    (1)
  • Reunion
    Reunion
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Ireland
    Ireland
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (24)
  • Europe
    Europe
    (241)
  • Asia Pacific
    Asia Pacific
    (2)
  • South America
    South America
    (2)
  • Central America
    Central America
    (3)
  • Africa
    Africa
    (8)
10

Very efficient and easy to use software

Propriétaire from 5 to 9 room Vacation Rentals & Villa in Saintes-Maries-de-la-Mer (France)

Verified
5 days ago
High-performance software, a great team, a big thank you to Mohamed who helped me a lot, payment security and very high-performance software
Country France
Propriétaire
X-Small Hotel
9

Practical and effective tool

Propriétaire exploitant from 5 to 9 room Bed & Breakfast & Inn in Althen-des-Paluds (France)

Verified
10 days ago
* Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class.
Country France
Propriétaire exploitant
X-Small Hotel
10

Easy to use software with good support.

Propriétaire from 1 to 4 room Vacation Rentals & Villa in Billom (France)

Verified
24 days ago
Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed
Country France
Propriétaire
X-Small Hotel
10

Very good experience

propriétaire from 1 to 4 room Bed & Breakfast & Inn in Cellettes (France)

Verified
1 months ago
My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge.
Country France
propriétaire
X-Small Hotel
9

I recommend

owner from in Campremy (France)

Verified
1 months ago
The telephone assistance is of great help and the system is easy to use and meets my needs and expectations
Country France
owner
10

Good software, very useful for our work in the hotel field.

Responsable de site. from 5 to 9 room Bed & Breakfast & Inn in Muides-sur-Loire (France)

Verified
2 months ago
Support for customer service, Aziza and Mohamed were able to assist me on the phone and resolve problems each time. Thank you for their explanations which are very useful.
Country France
Responsable de site.
X-Small Hotel
10

Sorin is a very professional and attentive person. Thank you for your professionalism Sorin

responsable conciergerie from 50-74 room in Lille (France)

Verified
3 months ago
Responsiveness, listening, professionalism and more... Sorin is a very professional and attentive person. Thank you for your professionalism Sorin
Country France
responsable conciergerie
Medium Hotel
10

Top notch and very professional technical assistance.

Assitante de la direction from 5 to 9 room Bed & Breakfast & Inn in Biarritz (France)

Verified
3 months ago
The PMS is complete and very easy to use. I particularly appreciated the responsiveness of Sorin, our technical assistant. He always finds a small slot to answer our questions when we ask him by email during or after the configuration.
Country France
Assitante de la direction
X-Small Hotel
10

SERVICE TOP TOP TOP 10/10

Manager from 5 to 9 room in Marrakech (Morocco)

Verified
4 months ago
The availability of staff to listen and help us with all our Questions (Many thanks Kawther and Aziza)
Country Morocco
Manager
X-Small Hotel
10

I have been working with Eviivo for over 2 years and I feel confident managing reservations and different channels.

Proprietário from 1 to 4 room Hostel in São Vicente (Portugal)

Verified
5 months ago
What I like most is the support service that Eviivo provides, feeling protected, feeling that I have someone close to me to resolve any issue I may have. The Diary is execellent, it shows in the computer or on the mobile, all the information of incoming guests anywhere, leaving me the opportunity to be able to travel or not be at the proper...
Country Portugal
Proprietário
X-Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 13

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

With the eviivo hotel software, accommodation managers can very easily keep track of their bookings and manage all the different booking channels. The booking situation can sometimes change so quickly, which is why I think the eviivo mobile app is especially helpful. It helps accommodation managers keep an eye on their availabilities even when they're not in the office.

Question:

What differentiates this product or service from the competition?

Answer:

With its many different customization options, eviivo software is suitable for all accommodations. From the smallest holiday home to campgrounds and bigger hotels: Every host can pick exactly what they want and need from the different solutions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

We have come to know eviivo as a very trustworthy and reliable partner. The software solutions are well thought out and working with the eviivo team has always been a pleasure. My advice for hoteliers and hosts: Just give it a try!

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

Posts

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Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

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The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

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Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

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Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

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Eviivo Debuts Industry-First, Groundbreaking AI-Powered Guest Messaging Tool For Short-Term Rentals And Independent Accommodations

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Eviivo sponsoring Industry Titans category of the Boutique Hotelier Power List 2023

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New Data: 5 Summer Travel Trends And Top Destinations in Europe For 2023

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eviivo Recognized With 2023 “TravelTech Mobile App Of The Year” Award By TravelTech Breakthrough

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How to Build an Effective Pricing Strategy

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

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Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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