eviivo Suite™ HMS

4.7 (166 REVIEWS)

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87 out of 100
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eviivo Suite™ HMS

4.7 (166 REVIEWS)

Ranked 5 (out of 73) in Hotel Management Software

Revolutionary simplicity for your staff and better controls to grow direct bookings.

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96% recommended by 356 hotels

Hotel zum Landsberger Hof, Brambles of Inveraray & 354 others

Bell avatar Bell - AI powered product analyst

I analyzed all of eviivo’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Eviivo for its seamless integration with major OTAs and efficient channel management, which prevents double bookings and optimizes availability across platforms. Users highlight the robust functionality in price management, reporting, and invoice automation, which aids in reducing operational costs and enhancing revenue management. However, some reviews indicate a need for improved support and better synchronization with certain platforms, which could impact usability. Overall, Eviivo significantly streamlines property and guest management for hotels, allowing for better customer experiences and increased productivity.

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Hotel zum Landsberger Hof, Brambles of Inveraray & 354 others

Read their reviews

Support

Foundational

Hoteliers often praise the customer support provided by eviivo, highlighting the excellent telephone support service, particularly mentioning the assistance from staff members such as Aziza and Mohammed. The support is noted for providing detailed explanations and resolving problems efficiently, contributing to a user-friendly experience. Many reviews cite the consistency and long-standing reliability of eviivo as a business partner, with their support team recognized for their patience and ability to provide information effectively through various communication channels including chat, phone, and email. While the support is generally well-received, some users suggest improvements like extended availability on weekends and later hours, seeking similarities with services provided by competitors like Booking. Overall, the support is acknowledged for its valuable role in aiding users during the setup process and ongoing interaction with the system.

Guest House Proprietor

5 months ago

Verified

... I've now been able to adjust my rates which was long overdue and also clarified an important issue. All done with so much patience. ...

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Guest House Proprietor

5 months ago

Verified

... I've now been able to adjust my rates which was long overdue and also clarified an important issue. All done with so much patience. ...

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Guest House Proprietor

5 months ago

Verified

... So long as they keep answering the phone Im very happy. Im so happy with Eviivo system and help I receive. ...

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CFO

5 months ago

Verified

... This sytem is great for our front desk people to be able to manage rooms. We also appreciate the integration with Quick Books and sales tax, etc. When assistance is needed, they are very quick to ...

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Owner

3 months ago

Verified

... I received help with my log-in, in a friendly and helpful way. I can now see all my properties on one manageable page. ...

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Owner

3 months ago

Verified

... I received help with my log-in, in a friendly and helpful way. I can now see all my properties on one manageable page. ...

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Owner

3 months ago

Verified

... Sam was extremely helpful and went to a lot of trouble to explain a problem we were having the the eviivo system. ...

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Owner

3 months ago

Verified

... Sam was extremely helpful and went to a lot of trouble to explain a problem we were having the the eviivo system. ...

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Owner

3 months ago

Verified

... Sometimes it is good to talk to someone and get personal help rather than watching a video or reading to sort a problem out. There should be more people like Sam to help as he was amazing. ...

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Owner

3 months ago

Verified

... Sometimes it is good to talk to someone and get personal help rather than watching a video or reading to sort a problem out. There should be more people like Sam to help as he was amazing. ...

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B and B Owner

3 months ago

Verified

... Whenever I have a tech or support issue I need help with, I know it will always get rresolved quickly by a friendly team mmember. Whilst I was discussing a booking on the phone today I became cut ...

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B and B Owner

3 months ago

Verified

... Great support ...

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B and B Owner

3 months ago

Verified

... Whenever I have a tech or support issue I need help with, I know it will always get rresolved quickly by a friendly team mmember. Whilst I was discussing a booking on the phone today I became cut ...

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B and B Owner

3 months ago

Verified

... Whenever I have a tech or support issue I need help with, I know it will always get rresolved quickly by a friendly team mmember. Whilst I was discussing a booking on the phone today I became cut off, probably because of my poor phone signal but I promptly received a call back to continue with my query. I then received a follow up call from Sam, (who it's always lovely ...

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B and B Owner

3 months ago

Verified

... It would be great if the opening hours were longer, as on occasions I have needed some help with a booking but the office has been closed. But I guess you can't all work ridiculous hours like us B ...

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B and B Owner

3 months ago

Verified

... It would be great if the opening hours were longer, as on occasions I have needed some help with a booking but the office has been closed. But I guess you can't all work ridiculous hours like us B ...

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Proprietário

12 months ago

Verified

... What I like most is the support service that Eviivo provides, feeling protected, feeling that I have someone close to me to resolve any issue I may have. The Diary is execellent, it shows in the ...

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Assitante de la direction

11 months ago

Verified

... Top notch and very professional technical assistance. ...

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Assitante de la direction

11 months ago

Verified

... The PMS is complete and very easy to use. I particularly appreciated the responsiveness of Sorin, our technical assistant. He always finds a small slot to answer our questions when we ask him by ...

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Assitante de la direction

11 months ago

Verified

... The PMS is complete and very easy to use. I particularly appreciated the responsiveness of Sorin, our technical assistant. He always finds a small slot to answer our questions when we ask him by ...

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responsable conciergerie

10 months ago

Verified

... Sorin is a very professional and attentive person. Thank you for your professionalism Sorin ...

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Responsable de site.

9 months ago

Verified

... The waiting time is too long, more assistants are needed. Your price is relatively high, your customers sometimes need help quickly. ...

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Responsable de site.

9 months ago

Verified

... Support for customer service, Aziza and Mohamed were able to assist me on the phone and resolve problems each time. Thank you for their explanations which are very useful. ...

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owner

9 months ago

Verified

... The telephone assistance is of great help and the system is easy to use and meets my needs and expectations ...

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owner

9 months ago

Verified

... To improve the way to contact the service because there is no direct number and you have to go through the switchboard ...

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owner

9 months ago

Verified

... To improve the way to contact the service because there is no direct number and you have to go through the switchboard ...

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owner

9 months ago

Verified

... To improve the way to contact the service because there is no direct number and you have to go through the switchboard ...

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owner

9 months ago

Verified

... The telephone assistance is of great help and the system is easy to use and meets my needs and expectations ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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Chef

9 months ago

Verified

... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...

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Chef

9 months ago

Verified

... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...

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Chef

9 months ago

Verified

... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...

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Propriétaire

8 months ago

Verified

... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...

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Propriétaire

8 months ago

Verified

... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Propriétaire exploitant

8 months ago

Verified

... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Propriétaire

7 months ago

Verified

... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...

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Propriétaire

7 months ago

Verified

... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant

6 months ago

Verified

... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...

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Gérant

6 months ago

Verified

... Complete, professional system with perfect support ...

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Gerante

6 months ago

Verified

... It's very easy to use and install, Sorin explains very well and takes his time so that everything is understood. I am very satisfied ! ...

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Gerante

6 months ago

Verified

... It's very easy to use and install, Sorin explains very well and takes his time so that everything is understood. I am very satisfied ! ...

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CEO

6 months ago

Verified

... Very happy with Mohammed. ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical service. Surout Mohamed ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

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Responsable Lodges Arverne

5 months ago

Verified

... Very complete software, success if permanent support ...

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Responsable Lodges Arverne

5 months ago

Verified

... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...

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Responsable Lodges Arverne

5 months ago

Verified

... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...

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Responsable Lodges Arverne

5 months ago

Verified

... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...

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Responsable Lodges Arverne

5 months ago

Verified

... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...

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Receptionist

5 months ago

Verified

... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...

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Receptionist

5 months ago

Verified

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Receptionist

5 months ago

Verified

... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...

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Receptionist

5 months ago

Verified

... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...

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Receptionist

5 months ago

Verified

... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and not always correctly targeted ... For example putting my second establishment online took 4 weeks !! my problem was taken into account after 4 weeks !!! But as soon as Xavier ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and not always correctly targeted ... For example putting my second establishment online took 4 weeks !! my problem was taken into account after 4 weeks !!! But as soon as Xavier got in touch with me, my problem was resolved ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and not always correctly targeted ... For example putting my second establishment online took 4 weeks !! my problem was taken into account after 4 weeks !!! But as soon as Xavier ...

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gérant

4 months ago

Verified

... Indispensable, after having worked a few months with eviivo, this tool has become indispensable to me to manage my 2 establishments as best as possible and as desired (Le Petit Chapitre - Chimay ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially highlight the attention ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially highlight the attention of Miguel, who is on the other end of the phone to help you with any problem ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially highlight the attention of Miguel, who is on the other end of the phone to help ...

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Owner

4 months ago

Verified

... Eviivo is clear and easy to use, the setup (onboarding) went really well thanks to Ms. Balzer and the tutorials. The interfaces are reliable and if questions arise, support is quickly available via ...

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Host

3 months ago

Verified

... Always ready ...

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Host

3 months ago

Verified

... They respond immediately and are able to solve problems on the spot. They are always kind and available. There are no waiting times on the phone. ...

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Host

3 months ago

Verified

... They respond immediately and are able to solve problems on the spot. They are always kind and available. There are no waiting times on the phone. ...

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Owner

3 months ago

Verified

... Ability to control my bookings directly from my phone with the eviivo Suite app. Always on the go tending to daily operations and putting out fires, eviivo allows me to cater to my guests. Daily ...

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Propietario

3 months ago

Verified

... I like the customer care from Mr. Miguel and especially the visibility they offer on different channels, always ready to solve problems. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... in my opinion everything is fine, maybe the work on the weekend that I wanted if there is someone to answer our question. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Manager

3 months ago

Verified

... I like everything, the people who work there, are nice and attentive to every discussion, and especially AZIZA, she is always available. ...

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Mariposa Del Sol Director

3 months ago

Verified

... Fantastic ...

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Mariposa Del Sol Director

3 months ago

Verified

... Fantastic ...

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Mariposa Del Sol Director

3 months ago

Verified

... Fantastic ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Gérant

3 months ago

Verified

... Eviivo is an excellent hotel management software. It has allowed me to simplify the management of my reservations and to better distribute my offer on platforms like Booking.com and Airbnb. The interface is intuitive and the features are perfectly adapted to a small structure like mine. I would also like to highlight the exceptional support ...

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Gerant

2 months ago

Verified

... We appreciate the simplicity of the extranet and the online booking system, the improvements and development of new features, the welcome of the telephone support and their professionalism. We also ...

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propriétaire de chambres d'hôtes

2 months ago

Verified

... Eviivo meets all my needs in terms of management. For each question asked, a quick and relevant response either by chat or by phone (appreciated) and a willingness to find an answer. Thank you. ...

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propriétaire de chambres d'hôtes

2 months ago

Verified

... The chat: Depending on the time or the day, the waiting time for the chat is discouraging but with patience, we can communicate. ...

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propriétaire de chambres d'hôtes

2 months ago

Verified

... Eviivo meets all my needs in terms of management. For each question asked, a quick and relevant response either by chat or by phone (appreciated) and a willingness to find an answer. Thank you. ...

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Owner

2 months ago

Verified

... Sometimes it is difficult to chat online to an agent which results in my ringing them up to get the answer i need. ...

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Owner

2 months ago

Verified

... Sometimes it is difficult to chat online to an agent which results in my ringing them up to get the answer i need. ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... The simplicity of price maintenance and the calendar view are excellent. With one click you can get an overview of sales. Communication via chat is easy and good, and you often get perfect help. ...

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Owner / Operator

2 months ago

Verified

... Eviivo has saved us tons of time over the 3 years we have worked with it. We reccommend it highly. They have incredible staff and they've saved us from the fear of dreaded double bookings. ...

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Gérante propriétaire

1 months ago

Verified

... However, there are a few points that could be improved: sending invoices in pdf instead of jpg directly via eviivo, merging duplicate customers. ...

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Gérante propriétaire

1 months ago

Verified

... Everything is grouped together, easy to manage for group bookings, OTAS, invoices, the calendar is quite simple to view and the + is the application which is practical ...

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Gestor

1 months ago

Verified

... Working with Eviivo is easy and intuitive, and with the chat you are always connected with them in case any questions arise. I recommend it. ...

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Imprenditore

1 months ago

Verified

... The ease of use and the intuitive graphics. The customer support during setup was exceptional and they answered all my questions and needs. ...

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Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

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Owner

1 months ago

Verified

... Aziza was great ...

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Owner

1 months ago

Verified

... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...

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Owner

1 months ago

Verified

... Aziza was great ...

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Owner

1 months ago

Verified

... Aziza was great ...

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Owner

1 months ago

Verified

... Aziza was great ...

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Owner

1 months ago

Verified

... Aziza was great ...

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CEO

1 months ago

Verified

... Super service ...

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CEO

1 months ago

Verified

... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...

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CEO

1 months ago

Verified

... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...

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Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...

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Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...

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Manager

1 months ago

Verified

... It would be nice if the support service was available later in the evening to answer last minute requests. ...

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Owner

1 months ago

Verified

... Helpful and consistent long-standing business partner ...

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Owner

1 months ago

Verified

... Helpful and consistent long-standing business partner ...

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Owner

1 months ago

Verified

... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...

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Propriétaire

1 months ago

Verified

... Very efficient software and top-notch telephone support ...

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Propriétaire

1 months ago

Verified

... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...

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FD

1 months ago

Verified

... Yes, I think they could include the check-in system with the police, it would be very useful to have everything on the same platform. ...

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FD

1 months ago

Verified

... The calendar to view reservations is very useful and easy to use, it allows you to see all the OTAs, in one place. ...

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Propriétaire

30 days ago

Verified

... Their patience in reaching me and giving me information following my requests by chat and my telephones or my e-mails. ...

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Propriétaire

30 days ago

Verified

... Great services from Mohammed and Aziza and their kindness they are helpful ...

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Propriétaire

30 days ago

Verified

... Nothing special so far maybe the more practical FAQ and availability on weekends and later in the evening like Booking support. ...

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Propriétaire

30 days ago

Verified

... Nothing special so far maybe the more practical FAQ and availability on weekends and later in the evening like Booking support. ...

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Propriétaire

30 days ago

Verified

... Great services from Mohammed and Aziza and their kindness they are helpful ...

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Propriétaire

30 days ago

Verified

... Great services from Mohammed and Aziza and their kindness they are helpful ...

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Automation

Streamlined

Hoteliers often highlight eviivo Suite™ HMS for its effective automation capabilities. The platform's automation significantly streamlines scheduling and apartment reservation tasks, consolidating activities in a single interface which saves time. Users appreciate the simplification of connectivity and management with different agencies through automated processes. The integration of automation in the platform's calendar facilitates efficient organization of team rotations, enhancing overall workflow efficiency. Automation tools are regarded as intuitive and impactful, contributing to reduced manual tasks and minimizing errors. Overall, the automated features play a crucial role in managing properties seamlessly.

Owner

3 months ago

Verified

... The eviivo system works really well for all all bookings and for moving room choices etc. I find the rate changing system particularly good. ...

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Proprietário

12 months ago

Verified

... It would be important to have an automatic and mandatory check-in that included all the necessary data to issue the report to SEFF and not, as it currently exists, that it is not mandatory. Nowadays, ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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Propriétaire

8 months ago

Verified

... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant

6 months ago

Verified

... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...

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Gerante

6 months ago

Verified

... I can't find anything to improve at the moment, for the use of planning management and putting the B&B advert online it's very good. ...

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Gerante

6 months ago

Verified

... I can't find anything to improve at the moment, for the use of planning management and putting the B&B advert online it's very good. ...

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Gerante

6 months ago

Verified

... I can't find anything to improve at the moment, for the use of planning management and putting the B&B advert online it's very good. ...

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gérant

6 months ago

Verified

... Improve automation options for guest communications, such as booking confirmations, payment reminders, welcome messages, etc. ...

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gérant

6 months ago

Verified

... Improve automation options for guest communications, such as booking confirmations, payment reminders, welcome messages, etc. ...

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gérant

6 months ago

Verified

... Improve automation options for guest communications, such as booking confirmations, payment reminders, welcome messages, etc. ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

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Receptionist

5 months ago

Verified

... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...

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gérant

4 months ago

Verified

... I can organize my availability as best as possible, plan openings and closings, manage prices on a day-to-day basis, choose my sales channels ...

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Owner

4 months ago

Verified

... Management software and channel manager work smoothly, very good price-performance ratio ...

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Owner

4 months ago

Verified

... Sending invoices by email with a PDF attachment is a bit too complicated and it would be better to show the payment method on the first invoice page instead of generating a second page for it. ...

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Owner

3 months ago

Verified

... Ability to control my bookings directly from my phone with the eviivo Suite app. Always on the go tending to daily operations and putting out fires, eviivo allows me to cater to my guests. Daily ...

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Mariposa Del Sol Director

3 months ago

Verified

... Some gaps in the IT field, but these depend on a specific department, with which we are only allowed to indirectly propose changes. ...

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Gérant

3 months ago

Verified

... Eviivo is an excellent hotel management software. It has allowed me to simplify the management of my reservations and to better distribute my offer on platforms like Booking.com and Airbnb. The ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. ...

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Gérante propriétaire

1 months ago

Verified

... However, there are a few points that could be improved: sending invoices in pdf instead of jpg directly via eviivo, merging duplicate customers. ...

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Propriétaire

1 months ago

Verified

... I like eviivo because if needed we can always find assistance and you just put everything on eviivo and it spreads almost instantly to the agencies. ...

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Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

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Propriétaire

1 months ago

Verified

... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...

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Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

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Propriétaire

1 months ago

Verified

... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...

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Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...

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Propriétaire

1 months ago

Verified

... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...

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FD

1 months ago

Verified

... The calendar, and the platform, is simple and intuitive and has almost everything you need to manage all the properties. ...

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Integrations

Limited

Hoteliers often appreciate the integrations offered by eviivo Suite™ HMS, noting that the range of connections with Online Travel Agencies (OTAs) and other platforms is comprehensive. The software simplifies the process of connecting with multiple systems such as property management systems (PMS) and customer relationship management (CRM) tools, making integration setup straightforward and user-friendly. Users report that these integrations are reliable, functioning consistently without issues in syncing data. The ability to tailor integrations to meet specific operational needs is also highlighted, allowing hoteliers to customize their system connections efficiently.

CFO

5 months ago

Verified

... This sytem is great for our front desk people to be able to manage rooms. We also appreciate the integration with Quick Books and sales tax, etc. When assistance is needed, they are very quick to ...

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CFO

5 months ago

Verified

... This sytem is great for our front desk people to be able to manage rooms. We also appreciate the integration with Quick Books and sales tax, etc. When assistance is needed, they are very quick to ...

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responsable conciergerie

10 months ago

Verified

... Have a stripe account for the concierge in order to manage the services Sorin is a very professional and attentive person. Thank you for your professionalism Sorin ...

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responsable conciergerie

10 months ago

Verified

... Have a stripe account for the concierge in order to manage the services Sorin is a very professional and attentive person. Thank you for your professionalism Sorin ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

See full review

Propriétaire

8 months ago

Verified

... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...

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Propriétaire exploitant

8 months ago

Verified

... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Propriétaire

7 months ago

Verified

... Eviivo effi management software ...

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Propriétaire

7 months ago

Verified

... Telephone assistance with MohamedSoftware well synchronized with agencies. Thanks to the whole team. Good luck. Have a nice day, best regards JQuilichini ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant / propriétaire

6 months ago

Verified

... Very well made software and top notch support. ...

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Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant

6 months ago

Verified

... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...

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Gérant

6 months ago

Verified

... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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CEO

6 months ago

Verified

... Mohammed eviivo telephone assistance efficient management software with the possibility of free training very good synchronization with tourism agencies. ...

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gérant

6 months ago

Verified

... Ease of use: User-friendly and intuitive interface, which makes it easy to manage reservations and calendars. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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Propriétaire

5 months ago

Verified

... Have more local booking agencies in France. Reduction of prices. Other than that I have nothing to add. ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

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Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

See full review

Propriétaire

5 months ago

Verified

... My experience with Eviivo was pleasant, simple to use and efficient software, it allows us to configure everything with vacation rental agencies. A very professional, pleasant and warm technical ...

See full review

Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

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PDG

5 months ago

Verified

... A great experience with eviivo ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

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Manager

4 months ago

Verified

... Maybe the website itself and marketing through other channels. However, I am very happy with the service provided. ...

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Owner

4 months ago

Verified

... Eviivo is clear and easy to use, the setup (onboarding) went really well thanks to Ms. Balzer and the tutorials. The interfaces are reliable and if questions arise, support is quickly available via ...

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Owner

3 months ago

Verified

... I would like to have more opportunities to work with other poperty managers and be a part of a community. I think there needs to more exposure to current users at events. ...

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Propietario

3 months ago

Verified

... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...

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Propietario

3 months ago

Verified

... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...

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Propietario

3 months ago

Verified

... It could improve integration with small agencies and integration with the Revenue Agency website for fast invoicing ...

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Gérant

3 months ago

Verified

... Eviivo is an excellent hotel management software. It has allowed me to simplify the management of my reservations and to better distribute my offer on platforms like Booking.com and Airbnb. The ...

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Gérant

3 months ago

Verified

... The software is perfect for me. Maybe integrate the payment for the Morocco zone and have more detailed access on the mobile ...

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Gerant

2 months ago

Verified

... Full integration of the module into the site and not by a link to the Eviivo page would be a plus, as would the possibility of further modulating reservation restrictions. ...

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Gerant

2 months ago

Verified

... We appreciate the simplicity of the extranet and the online booking system, the improvements and development of new features, the welcome of the telephone support and their professionalism. We also recommend Eviivo for its competitive rates, the quality of its services and various module ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner / Operator

2 months ago

Verified

... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...

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Director

2 months ago

Verified

... A simple tool and top support! ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow our reservations. Note that the tool offers indicators, essential for managing the activity. The tool is simple and well designed for hotel management. We use it for our guest rooms and it allows us to centrally manage all of our reservation requests and financial data. The tool also alerts us of possible configuration errors (e.g. double booking) and allows us to easily manage openings/closings. Also, the plus is the rapid synchronization with other platforms such as booking or airbnb with the feedback of essential information ...

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Director

2 months ago

Verified

... What could be improved is the configuration phase of the tool with the accounting tools. Each company has specific features that are not easily or directly integrated. In addition, it would be ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow our reservations. Note that the tool offers indicators, essential for managing the activity. The tool is simple and well designed for hotel management. We use it for our guest rooms and it allows us to centrally manage all of our reservation requests and financial data. The tool also alerts us of possible configuration errors (e.g. double booking) and allows us to easily manage openings/closings. Also, the plus is the rapid synchronization with other platforms such as booking or airbnb with the feedback of essential information ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck. ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck. ...

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Imprenditore

1 months ago

Verified

... The real flaw of this software is the lack of an integrated system with the SDI for electronic invoicing. ...

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Imprenditore

1 months ago

Verified

... The real flaw of this software is the lack of an integrated system with the SDI for electronic invoicing. ...

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Imprenditore

1 months ago

Verified

... The real flaw of this software is the lack of an integrated system with the SDI for electronic invoicing. ...

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Propriétaire

1 months ago

Verified

... An all-in-one, easy-to-use software ...

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Propriétaire

1 months ago

Verified

... Better reachability via chat, bring us more partners and agencies. Otherwise I like the level of security. It's serious. ...

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Propriétaire

1 months ago

Verified

... I like eviivo because if needed we can always find assistance and you just put everything on eviivo and it spreads almost instantly to the agencies. ...

See full review

Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

See full review

Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

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CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

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CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

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Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation services that help me set up my accommodations. Another plus: being connected to large ...

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Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation services that help me set up my accommodations. Another plus: being connected to large agencies and sales ...

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Propriétaire

1 months ago

Verified

... Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed). ...

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Propriétaire

1 months ago

Verified

... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...

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Propriétaire

1 months ago

Verified

... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...

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FD

1 months ago

Verified

... The calendar to view reservations is very useful and easy to use, it allows you to see all the OTAs, in one place. ...

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FD

1 months ago

Verified

... The calendar to view reservations is very useful and easy to use, it allows you to see all the OTAs, in one place. ...

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Gérant

1 months ago

Verified

... The software is accessible and easy to use. It is clear, absolutely useful for coordinating the different partners. It facilitates the customer link. ...

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Value

Moderate

Hoteliers often recognize the value of eviivo Suite™ HMS for its efficient software capabilities and exceptional customer support, which together enhance the overall user experience. The software simplifies connectivity with online travel agencies (OTAs) and provides a reliable platform for offering customers supplementary booking options directly online. Hoteliers appreciate eviivo as a helpful and consistent long-standing business partner, indicating strong perceived value relative to the cost. Additionally, the availability of top-notch telephone support contributes to the perceived value, underscoring the software’s reliability and effectiveness in managing hotel operations.

Guest House Proprietor

5 months ago

Verified

... Assistance with Promo Rates ...

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CFO

5 months ago

Verified

... So far, I do not have any ideas for improvement. Everything is working great! Customer support has been fantastic! Keep up the good work! ...

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Owner

3 months ago

Verified

... Nothing to be improved at the moment, I am very happy with the service provided, I would happily recommend to others. Thank you very much. ...

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Assitante de la direction

11 months ago

Verified

... The PMS is complete and very easy to use. I particularly appreciated the responsiveness of Sorin, our technical assistant. He always finds a small slot to answer our questions when we ask him by ...

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Assitante de la direction

11 months ago

Verified

... Nothing to say, I will continue to recommend Eviivo to the owners with whom I work and I will again ask the favor of being able to be assisted by Sorin. ...

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Assitante de la direction

11 months ago

Verified

... Nothing to say, I will continue to recommend Eviivo to the owners with whom I work and I will again ask the favor of being able to be assisted by Sorin. ...

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Responsable de site.

9 months ago

Verified

... The waiting time is too long, more assistants are needed. Your price is relatively high, your customers sometimes need help quickly. ...

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Propriétaire

8 months ago

Verified

... Reduce subscription prices, less waiting time on Chad. We are completely satisfied with the service. An EVIIVO partnership with more agencies. ...

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Propriétaire

8 months ago

Verified

... Easy to use software with good support. ...

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Propriétaire

8 months ago

Verified

... Reduce subscription prices, less waiting time on Chad. We are completely satisfied with the service. An EVIIVO partnership with more agencies. ...

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Propriétaire exploitant

8 months ago

Verified

... Possibility of selling gift cards Offer cancellation insurance Centralize traveler reviews from different platforms on My Web. ...

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Propriétaire

7 months ago

Verified

... High-performance software, a great team, a big thank you to Mohamed who helped me a lot, payment security and very high-performance software ...

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Propriétaire

7 months ago

Verified

... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...

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Propriétaire

7 months ago

Verified

... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...

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Propriétaire

7 months ago

Verified

... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...

See full review

Gérant / propriétaire

6 months ago

Verified

... The software allows me to manage several apartments and also allows me to distribute to many online agencies (Booking, Airbnb etc.) in addition, invoicing software is integrated into Eviivo. Thanks ...

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Gérant

6 months ago

Verified

... Complete, professional system with perfect support ...

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Gérant

6 months ago

Verified

... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...

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Gérant

6 months ago

Verified

... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...

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Gerante

6 months ago

Verified

... It's very easy to use and install, Sorin explains very well and takes his time so that everything is understood. I am very satisfied ! ...

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CEO

6 months ago

Verified

... A reduction in prices would be welcome for recurring customers, better assistance via chat, nothing to add for the moment. ...

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CEO

6 months ago

Verified

... A reduction in prices would be welcome for recurring customers, better assistance via chat, nothing to add for the moment. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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Propriétaire

5 months ago

Verified

... Have more local booking agencies in France. Reduction of prices. Other than that I have nothing to add. ...

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Responsable Lodges Arverne

5 months ago

Verified

... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...

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Responsable Lodges Arverne

5 months ago

Verified

... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...

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Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...

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Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because we pay ...

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Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...

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Receptionist

5 months ago

Verified

... EVIIVO HELPS ME TO MANAGE THE RESERVATIONS ...

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Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because ...

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Receptionist

5 months ago

Verified

... I think that Eviivo could improve the advertisement of our structure on the Internet,among the serveral connections canals and trought our website tò help us tò receive direct réservation because we pay ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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Proprietor

4 months ago

Verified

... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...

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Owner

4 months ago

Verified

... Management software and channel manager work smoothly, very good price-performance ratio ...

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Owner

3 months ago

Verified

... I would like to have more opportunities to work with other poperty managers and be a part of a community. I think there needs to more exposure to current users at events. ...

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Gérant

3 months ago

Verified

... Eviivo is an excellent hotel management software. It has allowed me to simplify the management of my reservations and to better distribute my offer on platforms like Booking.com and Airbnb. The ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful. Changing daily ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... The simplicity of price maintenance and the calendar view are excellent. With one click you can get an overview of sales. Communication via chat is easy and good, and you often get perfect help. ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real ...

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Propriétaire

1 months ago

Verified

... Better reachability via chat, bring us more partners and agencies. Otherwise I like the level of security. It's serious. ...

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Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

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Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

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Propriétaire

1 months ago

Verified

... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...

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Propriétaire

1 months ago

Verified

... We have been using eviivo for several years with great satisfaction. Ease of use with an intuitive and user-friendly interface. ...

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Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear ...

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Owner

1 months ago

Verified

... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...

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Owner

1 months ago

Verified

... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...

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Owner

1 months ago

Verified

... Maybe a better way to call you, when we call from a Moroccan number, it costs us a lot of money to call internationally. ...

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CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

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Owner

1 months ago

Verified

... Helpful and consistent long-standing business partner ...

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Owner

1 months ago

Verified

... Helpful and consistent long-standing business partner ...

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Owner

1 months ago

Verified

... Helpful and consistent long-standing business partner ...

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Propriétaire

1 months ago

Verified

... Very efficient software and top-notch telephone support ...

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FD

1 months ago

Verified

... The calendar, and the platform, is simple and intuitive and has almost everything you need to manage all the properties. ...

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Functionality

Developing

Hoteliers often note that Eviivo Suite™ HMS excels in functionality by providing essential features like booking management and connectivity with Online Travel Agencies (OTAs), simplifying complex processes. The software is appreciated for offering online payment options, which enhances the booking experience for customers. Users also highlight the scheduling and management of accommodations as a strength, which aids in operational efficiency. Additionally, Eviivo Suite™ HMS is praised for its reliable support when activating features, with particular mention of Aziza's effective assistance. However, there is room for improvement in the Android app to ensure it matches the functionality of the desktop version. While some users have suggested enhancements for availability support similar to other platforms, the core features are regarded as comprehensive and valuable for hotel operations.

Guest House Proprietor

5 months ago

Verified

... So long as they keep answering the phone Im very happy. Im so happy with Eviivo system and help I receive. ...

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Owner

3 months ago

Verified

... Nothing to be improved at the moment, I am very happy with the service provided, I would happily recommend to others. Thank you very much. ...

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Owner

3 months ago

Verified

... Sam was extremely helpful and went to a lot of trouble to explain a problem we were having the the eviivo system. ...

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Owner

3 months ago

Verified

... The eviivo system works really well for all all bookings and for moving room choices etc. I find the rate changing system particularly good. ...

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Owner

3 months ago

Verified

... The eviivo system works really well for all all bookings and for moving room choices etc. I find the rate changing system particularly good. ...

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Owner

3 months ago

Verified

... The eviivo system works really well for all all bookings and for moving room choices etc. I find the rate changing system particularly good. ...

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B and B Owner

3 months ago

Verified

... It would be great if the opening hours were longer, as on occasions I have needed some help with a booking but the office has been closed. But I guess you can't all work ridiculous hours like us B ...

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B and B Owner

3 months ago

Verified

... Whenever I have a tech or support issue I need help with, I know it will always get rresolved quickly by a friendly team mmember. Whilst I was discussing a booking on the phone today I became cut ...

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Proprietário

12 months ago

Verified

... What I like most is the support service that Eviivo provides, feeling protected, feeling that I have someone close to me to resolve any issue I may have. The Diary is execellent, it shows in the computer or on the mobile, all the information of incoming ...

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Proprietário

12 months ago

Verified

... It would be important to have an automatic and mandatory check-in that included all the necessary data to issue the report to SEFF and not, as it currently exists, that it is not mandatory. Nowadays, small hotel companies do not have a permanent open ...

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Assitante de la direction

11 months ago

Verified

... The PMS is complete and very easy to use. I particularly appreciated the responsiveness of Sorin, our technical assistant. He always finds a small slot to answer our questions when we ask him by ...

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Assitante de la direction

11 months ago

Verified

... Top notch and very professional technical assistance. ...

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responsable conciergerie

10 months ago

Verified

... Have a stripe account for the concierge in order to manage the services Sorin is a very professional and attentive person. Thank you for your professionalism Sorin ...

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owner

9 months ago

Verified

... The telephone assistance is of great help and the system is easy to use and meets my needs and expectations ...

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owner

9 months ago

Verified

... The telephone assistance is of great help and the system is easy to use and meets my needs and expectations ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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propriétaire

9 months ago

Verified

... My contact, during the configuration of Eviivo, was very professional and efficient, she helped me with the configuration by taking charge. ...

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propriétaire

9 months ago

Verified

... I would have liked to have been contacted earlier for this configuration because I wanted to quickly put my ad online on the OTAs :( ...

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Chef

9 months ago

Verified

... It looks like the whole thing is an optimal solution for my rental. So far, there is nothing wrong with it. ...

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Propriétaire

8 months ago

Verified

... Patience, skills especially Mohamed. EVIIVO management, payments, reservations, promotions, total management of extranets and agencies. Peace of mind with EVIIVO. Thanks to Mohamed ...

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Propriétaire exploitant

8 months ago

Verified

... * Reliable updating and synchronization between all calendars * Price management * Programming of customer emails * Online master class. ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Propriétaire

7 months ago

Verified

... High-performance software, a great team, a big thank you to Mohamed who helped me a lot, payment security and very high-performance software ...

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Propriétaire

7 months ago

Verified

... Very efficient and easy to use software ...

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Propriétaire

7 months ago

Verified

... Commercial gesture, months of waiting time on the server, apart from that everything is good. nothing to add. Best wishes ...

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Propriétaire

7 months ago

Verified

... Telephone waiting time Simplification of the extranetReduction in the subscription amount Waiting for possible commercial gestures I no longer see anything to add ...

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Gérant / propriétaire

6 months ago

Verified

... Very well made software and top notch support. ...

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Gérant / propriétaire

6 months ago

Verified

... The software suits me completely, I don't necessarily see any areas for improvement. Updates are made regularly, which is perfect. ...

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Gérant / propriétaire

6 months ago

Verified

... The software suits me completely, I don't necessarily see any areas for improvement. Updates are made regularly, which is perfect. ...

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Gérant

6 months ago

Verified

... Real Estate Agency fund management system, connection to banks for better accounting monitoring. Mobile application to be improved in order to access more information easily. ...

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Gérant

6 months ago

Verified

... Complete, professional system with perfect support ...

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Gérant

6 months ago

Verified

... Management of billing per villa, different connections to OTAs. We thank Katia for her professional, quality and continuous support. Managers are just as available and provide real customer follow-up ...

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Gerante

6 months ago

Verified

... Very practical planning management ...

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Gerante

6 months ago

Verified

... I can't find anything to improve at the moment, for the use of planning management and putting the B&B advert online it's very good. ...

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gérant

6 months ago

Verified

... The software helps synchronize reservations from various online channels (Booking.com, Airbnb, Expedia, etc.), reducing the risk of overbooking and simplifying availability management. ...

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Responsable Lodges Arverne

5 months ago

Verified

... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...

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Responsable Lodges Arverne

5 months ago

Verified

... Accessibility on weekends when incident after 6 p.m. on Friday evening Particularly after activation, take a progress report ABRACADAROOM Partner ...

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Responsable Lodges Arverne

5 months ago

Verified

... Redo a detailed update punctually when initiatives example new pricing plan even if tutorial + Very good contacts with MOHAMED and GUETIF and XAVIER activation. ...

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Receptionist

5 months ago

Verified

... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

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gérant

4 months ago

Verified

... Indispensable, after having worked a few months with eviivo, this tool has become indispensable to me to manage my 2 establishments as best as possible and as desired (Le Petit Chapitre - Chimay ...

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gérant

4 months ago

Verified

... I can organize my availability as best as possible, plan openings and closings, manage prices on a day-to-day basis, choose my sales channels ...

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gérant

4 months ago

Verified

... I can organize my availability as best as possible, plan openings and closings, manage prices on a day-to-day basis, choose my sales channels ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially ...

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Manager

4 months ago

Verified

... A very good channel manager to manage my vacation rental properties, very useful and constantly improving. Good explanatory videos to learn how to use it and diligent telephone support. I especially ...

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Owner

4 months ago

Verified

... Sending invoices by email with a PDF attachment is a bit too complicated and it would be better to show the payment method on the first invoice page instead of generating a second page for it. ...

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Host

3 months ago

Verified

... Viewing availability: by entering the rate and minimum length of stay in a single screen without having to go back to the calendar ...

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propriétaire

3 months ago

Verified

... Perhaps we could improve the implementation of pricing plans, or the update, which requires a habit of use. ...

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Mariposa Del Sol Director

3 months ago

Verified

... Some gaps in the IT field, but these depend on a specific department, with which we are only allowed to indirectly propose changes. ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Mariposa Del Sol Director

3 months ago

Verified

... The availability, preparation, kindness and flexibility of all the staff. Maria, Clea, Emanuel, Miguel, all exceptional! I have always received support in the things I needed and answers to my many ...

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Gérant

3 months ago

Verified

... Eviivo is an excellent hotel management software. It has allowed me to simplify the management of my reservations and to better distribute my offer on platforms like Booking.com and Airbnb. The interface is intuitive and the features are perfectly ...

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Gérant

3 months ago

Verified

... The software is perfect for me. Maybe integrate the payment for the Morocco zone and have more detailed access on the mobile ...

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Gerant

2 months ago

Verified

... We appreciate the simplicity of the extranet and the online booking system, the improvements and development of new features, the welcome of the telephone support and their professionalism. We also ...

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Gerant

2 months ago

Verified

... Full integration of the module into the site and not by a link to the Eviivo page would be a plus, as would the possibility of further modulating reservation restrictions. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Excellent ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful. Changing daily prices for a specific period only works once, after which you have to start again from the beginning. Printing ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful. Changing daily prices for a specific period only works once, after which you have to start again from the beginning. Printing the breakfast or cleaning report from the system is not fully possible, as only landscape and letter format are possible. You can select a different format, but it is not printable ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... The simplicity of price maintenance and the calendar view are excellent. With one click you can get an overview of sales. Communication via chat is easy and good, and you often get perfect help. ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... The simplicity of price maintenance and the calendar view are excellent. With one click you can get an overview of sales. Communication via chat is easy and good, and you often get perfect help. ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful. Changing daily prices for a specific period only works once, after which you have to start ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... Easier work despite some obstacles ...

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Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful ...

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Owner / Operator

2 months ago

Verified

... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...

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Owner / Operator

2 months ago

Verified

... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow our reservations. Note that the tool offers ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow our reservations. Note that the tool offers indicators, essential for managing the activity. The tool is simple and well designed for hotel management. We use it for our guest ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms and the adaptability of the tool to all configurations. The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. Also, the plus is the rapid synchronization with other platforms. What is particularly appreciable about the tool is the adaptability of the tool to all configurations (standard room, addition of an extra bed, table hotel meals, various consumption). The connectivity of the tool with the mobile application is a real plus for mobility. Also, everywhere, it is possible to follow our reservations. Note that the tool offers indicators, essential ...

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Director

2 months ago

Verified

... The tool is simple and well designed for hotel management. It allows us to centrally manage all of our reservation requests and financial data. It also alerts us of possible configuration errors. ...

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Propriétaire

2 months ago

Verified

... More local booking agencies (for guest houses) in France, a reduction in rates. I have nothing to add. Thank you and good luck ...

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Gérante propriétaire

1 months ago

Verified

... However, there are a few points that could be improved: sending invoices in pdf instead of jpg directly via eviivo, merging duplicate customers. ...

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Gérante propriétaire

1 months ago

Verified

... eviivo is hard to tame but once tamed it's bliss ...

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Gérante propriétaire

1 months ago

Verified

... However, there are a few points that could be improved: sending invoices in pdf instead of jpg directly via eviivo, merging duplicate customers. ...

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Gérante propriétaire

1 months ago

Verified

... However, there are a few points that could be improved: sending invoices in pdf instead of jpg directly via eviivo, merging duplicate customers. ...

See full review

Gestor

1 months ago

Verified

... It would be better to be able to have control of the website that Eviivo offers in order to work on digital marketing and not have to have another separate website where you cannot link well with ...

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Gestor

1 months ago

Verified

... It would be better to be able to have control of the website that Eviivo offers in order to work on digital marketing and not have to have another separate website where you cannot link well with ...

See full review

Imprenditore

1 months ago

Verified

... The real flaw of this software is the lack of an integrated system with the SDI for electronic invoicing. ...

See full review

Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

See full review

Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

See full review

Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear and precise, the schedule is ergonomic, and it is also possible to respond ...

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Propriétaire

1 months ago

Verified

... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...

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Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

See full review

Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in ...

See full review

Propriétaire

1 months ago

Verified

... However, some improvements could be considered: For the schedule: automatically integrate public holidays, school holidays and local events. For the rates: allow automatic degression between the ...

See full review

Owner

1 months ago

Verified

... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...

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Owner

1 months ago

Verified

... I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything. ...

See full review

CEO

1 months ago

Verified

... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...

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CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

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CEO

1 months ago

Verified

... Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza. ...

See full review

CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

See full review

CEO

1 months ago

Verified

... Some Eviivo features to simplify connectivity with OTAs. Also the possibility of offering customers supplements to pay online at the time of booking. ...

See full review

Manager

1 months ago

Verified

... Much easier management of my accommodations ...

See full review

Manager

1 months ago

Verified

... Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation ...

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Propriétaire

1 months ago

Verified

... The development of the website, more partners available through the calls links, no anomalies to report. Good luck. ...

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FD

1 months ago

Verified

... The calendar to view reservations is very useful and easy to use, it allows you to see all the OTAs, in one place. ...

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FD

1 months ago

Verified

... The calendar, and the platform, is simple and intuitive and has almost everything you need to manage all the properties. ...

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Gérant

1 months ago

Verified

... The software is accessible and easy to use. It is clear, absolutely useful for coordinating the different partners. It facilitates the customer link. ...

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Gérant

1 months ago

Verified

... The Android app could be improved, more fluid and functional. It would be necessary to be able to do everything with it. But it's not a big deal. ...

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Propriétaire

30 days ago

Verified

... Nothing special so far maybe the more practical FAQ and availability on weekends and later in the evening like Booking support. ...

See full review

User Interface

Intuitive

Hoteliers often praise eviivo Suite™ HMS for its user interface, finding it notably easy to use and efficient. The design is described as clear and user-friendly, facilitating smooth navigation through its features. Users appreciate the efficient handling of tasks through well-organized menus and tools, which seem intuitive for both new and experienced users. However, feedback suggests improvements could be made to the mobile application to enhance fluidity and functionality, allowing users to perform more actions directly from the app without hindrance.

Owner

3 months ago

Verified

... I received help with my log-in, in a friendly and helpful way. I can now see all my properties on one manageable page. ...

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Owner

3 months ago

Verified

... I received help with my log-in, in a friendly and helpful way. I can now see all my properties on one manageable page. ...

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Owner

3 months ago

Verified

... I received help with my log-in, in a friendly and helpful way. I can now see all my properties on one manageable page. ...

See full review

Proprietário

12 months ago

Verified

... What I like most is the support service that Eviivo provides, feeling protected, feeling that I have someone close to me to resolve any issue I may have. The Diary is execellent, it shows in the ...

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Chef

9 months ago

Verified

... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...

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Chef

9 months ago

Verified

... I am a little older and not very familiar with computers and stuff. But the lady who helped me set up the program had the patience of an angel and a lot of expertise. Without her help I would have ...

See full review

Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

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Assistante Direction

8 months ago

Verified

... Being able to highlight a line to see reservations over a period of accommodation, different color for reservation site and agencies ...

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Assistante Direction

8 months ago

Verified

... Being able to highlight a line to see reservations over a period of accommodation, different color for reservation site and agencies ...

See full review

Assistante Direction

8 months ago

Verified

... simplicity, creation and modification of reservations, rapid creation of promotions, rapid reading of reservations, simple check-in, check-out, clear and rapid checkout ...

See full review

Propriétaire

5 months ago

Verified

... Powerful and easy-to-use software ...

See full review

Receptionist

5 months ago

Verified

... I Like the APP of EVIIVO because is very fast and easy to use with the mobile thanks to the help of Emanuel, Clea and Miguel, Who are very kind person, available to replay at my several requestes. ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

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PDG

5 months ago

Verified

... The website creation method, the team management module and the choice of partners which are currently limited. ...

See full review

PDG

5 months ago

Verified

... Candaux management - OTA, reports - KPI, Guetif support, price plan management, cleaning module. ...

See full review

gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and not always correctly ...

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gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

See full review

gérant

4 months ago

Verified

... Contact, when a question arises, it is difficult to reach a collaborator other than via chat ... Chat which inevitably redirects you to tutorials which are sometimes long to decipher, to decode, and ...

See full review

Proprietor

4 months ago

Verified

... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...

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Proprietor

4 months ago

Verified

... Excellent channel manager that is easy to use, efficient and has never let me down. The diary is simple to navigate giving a clear visual picture of the bookings, who is yet to arrive and who has ...

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Proprietor

4 months ago

Verified

... Eviivo continue to improve the usability of the product, including the mobile app and its reporting functionality which has added to the impact on how I run my hotel/business and plan for future ...

See full review

Manager

4 months ago

Verified

... Maybe the website itself and marketing through other channels. However, I am very happy with the service provided. ...

See full review

Manager

4 months ago

Verified

... Maybe the website itself and marketing through other channels. However, I am very happy with the service provided. ...

See full review

Owner

4 months ago

Verified

... Eviivo is clear and easy to use, the setup (onboarding) went really well thanks to Ms. Balzer and the tutorials. The interfaces are reliable and if questions arise, support is quickly available via ...

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Host

3 months ago

Verified

... Viewing availability: by entering the rate and minimum length of stay in a single screen without having to go back to the calendar ...

See full review

Owner

3 months ago

Verified

... I would like to have more opportunities to work with other poperty managers and be a part of a community. I think there needs to more exposure to current users at events. ...

See full review

propriétaire

3 months ago

Verified

... Perhaps we could improve the implementation of pricing plans, or the update, which requires a habit of use. ...

See full review

Gerant

2 months ago

Verified

... We appreciate the simplicity of the extranet and the online booking system, the improvements and development of new features, the welcome of the telephone support and their professionalism. We also ...

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Owner

2 months ago

Verified

... Reduces multiple diary complications. Combines channel managements. Deals with deposits and payments. Easy to use diary system and adjustments to rates. ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by ...

See full review

Assistenz der Geschäftsführung

2 months ago

Verified

... It's a bit difficult for someone who doesn't access the reports every day to find what they're looking for. It would be nice to be able to search by invoice number, just like you can search by booking number. It would be great to be able to access the breakfast report in the app. Bookings are often entered, but you don't see them straight away, or an error is displayed even though the booking was successful. Changing daily prices for a specific period only works once, after which you have to start again from the beginning. Printing the breakfast or cleaning report from the system is not fully possible, as only landscape ...

See full review

Owner / Operator

2 months ago

Verified

... They could do a better job of making handicapped accessible features directly loadable to the OTAs. We have two units that are fully handicapped accessible and Airbnb makes very it difficult. ...

See full review

Gestor

1 months ago

Verified

... Working with Eviivo is easy and intuitive, and with the chat you are always connected with them in case any questions arise. I recommend it. ...

See full review

Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

See full review

Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

See full review

Gérante

1 months ago

Verified

... Ease of reading the booking schedule and the flow of information, notifications, ease of communication with the teams. ...

See full review

Propriétaire

1 months ago

Verified

... Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear and precise, the schedule ...

See full review

Owner

1 months ago

Verified

... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...

See full review

Owner

1 months ago

Verified

... eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them. ...

See full review

Gérant

1 months ago

Verified

... The Android app could be improved, more fluid and functional. It would be necessary to be able to do everything with it. But it's not a big deal. ...

See full review

Gérant

1 months ago

Verified

... The Android app could be improved, more fluid and functional. It would be necessary to be able to do everything with it. But it's not a big deal. ...

See full review
Powered by AI

Hoteliers Most Frequently Mention

Customer Support
Channel Management and Integration
Platform Reliability and User Experience
Pricing and Rate Management
Customization and Flexibility
Booking and Payment Automation
Mobile App Functionality
Technical Glitches and Double Bookings
Training and Support Documentation

What Types of Hotels eviivo is Popular For

Size

28 | Large (75-199 room)

38 | Medium (25-74 room)

72 | Small (10-24 room)

13 | X-Large (200+ room)

205 | X-Small (1-9 room)

Country

108 | France

80 | United Kingdom

37 | Germany

37 | United States of America

23 | Spain

20 | Italy

13 | Morocco

6 | Canada

5 | Portugal

3 | Austria

2 | Venezuela

2 | Malaysia

2 | Ireland

1 | Malta

1 | Belgium

1 | Colombia

1 | Belize

1 | Maldives

1 | New Zealand

1 | Madagascar

1 | French Polynesia

1 | South Africa

1 | Switzerland

1 | Chile

1 | Cyprus

1 | Brazil

1 | Argentina

1 | Croatia

Type

186 | Bed & Breakfast & Inns

63 | Boutiques

34 | Branded Hotels

2 | Casinos

40 | City Center Hotels

45 | Airport/Conference Hotels

32 | Extended Stay & Serviced Apartments

8 | Hostels

54 | Limited Service & Budget Hotels

63 | Luxury Hotels

6 | Motels

30 | Resorts

1 | RV Parks & Campgrounds

134 | Vacation Rentals & Villas

Region

43 | North America

283 | Europe

3 | Asia Pacific

2 | Oceania

6 | South America

1 | Central America

15 | Africa

Category

166 | Hotel Management Software

164 | Property Management Systems

199 | Channel Managers

113 | Vacation Rental Software

Didn’t find what you were looking for?

What is eviivo?

Founded in 2004 | Headquarters in United Kingdom | 132 employees
eviivo Suite™ HMS is a comprehensive property management system designed to simplify and enhance the operations of independent accommodation providers. This robust platform seamlessly synchronizes with Online Travel Agencies (OTAs), ensuring that your property listings are always up-to-date across multiple channels. It offers dynamic pricing capabilities, allowing you to maximize revenue based on real-time demand. Complete reservation management, from bookings to prepayments, is streamlined through an intuitive interface, making it easy for staff to use and improving the overall guest experience. Reliable updates and automation reduce manual errors, enhancing efficiency and freeing up time for you to focus on delivering exceptional hospitality.

View website

Capabilities

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eviivo doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Property Manager

Property Management Systems
Award-winning property management system for independent accommodations, from boutique hotels and vacation rentals to cottages, inns and castles. Property Manager is included in the basic paid package.

INCLUDED

Website Manager

Website Design
SEO & mobile-friendly website offered with eviivo Suite -- or simply add a booking button on your current website.

INCLUDED

Channel Manager

Channel Managers
Connect eviivo Suite to all major online travel agencies (OTAs) with just one click – no paperwork, no overbookings. Channel Manager puts your property in front of a global audience whilst giving you complete control of pricing and policies. Best of all, you only pay when you take a booking!

INCLUDED

Promo Manager

Direct Booking Tools
Run fantastic promos, attract more guests and increase bookings!

PREMIUM ADD-ON

Guest Manager

Hotel CRM & Email Marketing
Guest Manager is designed to help you build invaluable guest profiles, in full GDPR compliance, in order to anticipate their needs and collect great reviews. And with branded unified messaging, Guest Manager delivers a world-class contactless check-in/check-out experience.

PREMIUM ADD-ON

Performance Manager

Business Intelligence
Understand where demand comes from, and monitor your business performance at a glance.

PREMIUM ADD-ON

Payment Manager

Payments Processing Software
Secure online card processing in full Level 1 PCI compliance. Accept instant online payment in any currency, from all major card types – including PayPal – with fraud protection on all transactions.

PREMIUM ADD-ON

Owner Manager

Owner Manager keeps you a step ahead by automatically calculating and keeping track of owner charges and deductions, whether you run a property portfolio or a single property.

PREMIUM ADD-ON

Mobile App

eviivo Mobile, our revolutionary mobile app, mirrors eviivo Suite and allows you to run and manage your business anywhere, anytime.

INCLUDED

eviivo Reviews Summary

4.7
Excellent
166 reviews
Ease of Use
4.4/5
Customer Support
4.5/5
ROI
4.1/5
Implementation
4.3/5

Recommended by

Bed & Breakfast & Inns 93% recommended by 186 Bed & Breakfast & Inns
Vacation Rentals & Villas 95% recommended by 134 Vacation Rentals & Villas
Luxury Hotels 93% recommended by 63 Luxury Hotels
Boutiques 92% recommended by 63 Boutiques
Limited Service & Budget Hotels 95% recommended by 54 Limited Service & Budget Hotels
Airport/Conference Hotels 91% recommended by 45 Airport/Conference Hotels
City Center Hotels 83% recommended by 40 City Center Hotels
Branded Hotels 98% recommended by 34 Branded Hotels
Extended Stay & Serviced Apartments 86% recommended by 32 Extended Stay & Serviced Apartments
Resorts 89% recommended by 30 Resorts
Hostels 98% recommended by 8 Hostels
Motels 84% recommended by 6 Motels
Casinos 100% recommended by 2 Casinos
RV Parks & Campgrounds 100% recommended by 1 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, eviivo Suite™ HMS is the #6 most trending product in the Hotel Management Software category (out of 73) and the #200 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

eviivo’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
87 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

eviivo Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Eviivo Average Eviivo

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20

Success Stories

11

References

3

Featured Customers

Eviivo Case Studies

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Dieses nachhaltige B&B hat mit eviivo seine Einnahmen und seinen Anteil an Direktbuchungen auf ein neues Niveau gehoben

Mecklenburgische Seenplatte (Germany)

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Launching, developing and scaling a vacation rental management company with eviivo Suite™

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Come eviivo Suite™ ha contribuito a far conoscere il meglio dell'ospitalità romana.

Rome (Italy)

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Launching, advertising and growing a thriving boutique hotel with eviivo Suite™

(United Kingdom)

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Cómo eviivo Suite™ ha impulsado la eficiencia, visibilidad y expansión de este hotel boutique

Santa Cruz de la Palma (Spain)

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De deux à trente locations : Comment ce portefeuille immobilier a grossi grâce à eviivo Suite™.

Croix (France)

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Historic Boston B&B evokes the past – and welcomes the future of bookings with eviivo Suite™

Boston (United States of America)

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This family-run green resort modernizes its operations and grows direct sales by 20% with eviivo

Crozet (United States of America)

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eviivo helps transform this small-town inn from local secret to popular getaway

Winters (United States of America)

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Dieses Hostel mit 21 Zimmern hat seinen Umsatz und seinen Anteil an Direktbuchungen mit eviivo verdoppelt

Lindau (Germany)

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eviivo y su automatización

(Spain)

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eviivo es la herramienta que nos facilita todo este trabajo

Malaga (Spain)

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Ease of use, automation, and on-the-go mobile access, all powered by eviivo Suite, are key to the success of thriving vacation rental management company Panda Sanctuaries.

London (United Kingdom)

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The Historic Berkeley Place & eviivo - Elevating Historic Hospitality

Staunton (United States of America)

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Comment eviivo a accompagné les nouveaux propriétaires de l'Auberge de Carolles lors de leur reprise de l'établissement

Carolles (France)

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Automation and the use of AI technology – all powered by eviivo Suite – are key to the growing success of Brambles of Inveraray.

(United Kingdom)

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Comment eviivo facilite le quotidien de l'agence Stéphane Plaza Val d'Europe dans la gestion de plus 50 appartements en gestion locative de courte durée

Chessy (France)

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The Lisnacurran Collection treble the size of their business using the efficiencies and functionality of eviivo Suite.

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Mit eviivo zum erfolgreichen Hotelier mit über 200 Betten in Arnsberg

Hochsauerlandkreis (Germany)

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Wie dieser Hotelier durch Digitalisierung mit eviivo jeden Tag mehrere Stunden an manueller Arbeit eingespart hat

Timmendorfer Strand (Germany)

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eviivo Suite™ PMS Property Management Systems

eviivo Suite™ is an award-winning, cloud-based booking and property management platform powerfully built — for hospitality owners, property managers and hosts — to optimize reservations, guest communications and all travel agency channels, for a single rental or a large multi-property portfolio. Trusted globally, our “original, all-in-one booking suite” is integrated with major online travel agencies — such as Google Hotel Ads, Expedia, Hotels.com, VRBO, HRS, Agoda, TripAdvisor, Booking.com and Airbnb — where your rates, availability, images, policies and extras are automatically synchronized. Need to run your business on the go? eviivo Mobile, our new mobile app, puts our award-winning suite in the palm of your hand, so you can manage your properties from anywhere, anytime. eviivo Concierge is an AI-powered guest messaging tool that provides ultrafast responses to online enquiries from prospective (and current) guests, 24/7. With over 28,000 accommodations, eviivo’s booking and property management platform is a preferred software for hotels, as well as B&Bs, vacation rentals, urban rentals, guest houses, serviced apartments, resorts, inns, villas, cottages, campsites and even unique accommodations, such as windmills, boats, castles and yurts! eviivo has 8 main headquarters, including London UK (flagship location); Austin, TX and New York, NY; Düsseldorf, Germany, Paris, France; Malaga, Spain; Tunis, Tunisia; and Dublin, Ireland.

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eviivo Suite™ VRS Vacation Rental Software

Whether you own a sleek apartment, a fabulous beach condo, a quirky house or cabins on a farm, ranch or vineyard, you’ve opened your wonderful place to others. You saw this as a nice secondary income…but it’s relentless. When you’re not getting ready for the next guest, you’re responding to reviews and you live in constant fear of any property damage. We get it! So we built eviivo Suite™, the perfect all-in-one airbnb management platform designed to give you your life back.

4.8 (113 REVIEWS)

Eviivo Reviews

Hotelier Rating

Excellent
321
Very Good
22
Average
7
Poor
0
Terrible
17

Property Size

  • X-Small (205)
  • Small (72)
  • Medium (38)
  • Large (28)
  • X-Large (13)

Country

  • France
    France
    (108)
  • United Kingdom
    United Kingdom
    (80)
  • Germany
    Germany
    (37)
  • United States of America
    United States of America
    (37)
  • Spain
    Spain
    (23)
  • Italy
    Italy
    (20)
  • Morocco
    Morocco
    (13)
  • Canada
    Canada
    (6)
  • Portugal
    Portugal
    (5)
  • Austria
    Austria
    (3)
  • Venezuela
    Venezuela
    (2)
  • Malaysia
    Malaysia
    (2)
  • Ireland
    Ireland
    (2)
  • Malta
    Malta
    (1)
  • Belgium
    Belgium
    (1)
  • Colombia
    Colombia
    (1)
  • Belize
    Belize
    (1)
  • Maldives
    Maldives
    (1)
  • New Zealand
    New Zealand
    (1)
  • Madagascar
    Madagascar
    (1)
  • French Polynesia
    French Polynesia
    (1)
  • South Africa
    South Africa
    (1)
  • Switzerland
    Switzerland
    (1)
  • Chile
    Chile
    (1)
  • Cyprus
    Cyprus
    (1)
  • Brazil
    Brazil
    (1)
  • Argentina
    Argentina
    (1)
  • Croatia
    Croatia
    (1)

Region

  • North America
    North America
    (43)
  • Europe
    Europe
    (283)
  • Asia Pacific
    Asia Pacific
    (3)
  • Oceania
    Oceania
    (2)
  • South America
    South America
    (6)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (15)

Hoteliers say

Hoteliers like Eviivo for its seamless integration with major OTAs and efficient channel management, which prevents double bookings and optimizes availability across platforms. Users highlight the robust functionality in price management, reporting, and invoice automation, which aids in reducing operational costs and enhancing revenue management. However, some reviews indicate a need for improved support and better synchronization with certain platforms, which could impact usability. Overall, Eviivo significantly streamlines property and guest management for hotels, allowing for better customer experiences and increased productivity.

AI-generated from the text of customer reviews

Customer Support
Channel Management and Integration
Platform Reliability and User Experience
Pricing and Rate Management
Customization and Flexibility
Booking and Payment Automation
Mobile App Functionality
Technical Glitches and Double Bookings
Training and Support Documentation

Looking for specific info?

10

Great services from Mohammed and Aziza and their kindness they are helpful

Propriétaire from 5 to 9 room Bed & Breakfast & Inn in Marrakech (Morocco)

Verified
30 days ago
Their patience in reaching me and giving me information following my requests by chat and my telephones or my e-mails.
Country Morocco
Propriétaire
X-Small Hotel
Share review
10

Always available, always listening.

Gérant from 1 to 4 room Bed & Breakfast & Inn in Sault (France)

Verified
1 months ago
The software is accessible and easy to use. It is clear, absolutely useful for coordinating the different partners. It facilitates the customer link.
Country France
Gérant
X-Small Hotel
Share review
10

Complete software

gérente from 10 to 24 room Bed & Breakfast & Inn in Vallouise (France)

Verified
1 months ago
Appreciation of Mohamed's assistance :) fast, efficient software with a good connection, all in one, responsiveness of the distribution service in the event of a problem
Country France
gérente
Small Hotel
Share review
8

The calendar to view reservations is very useful and easy to use, it allows you to see all the OTAs, in one place.

FD from 5 to 9 room City Center Hotel in Malaga (Spain)

Verified
1 months ago
The calendar, and the platform, is simple and intuitive and has almost everything you need to manage all the properties.
Country Spain
FD
X-Small Hotel
Share review
10

Very efficient software and top-notch telephone support

Propriétaire from 5 to 9 room Bed & Breakfast & Inn in Roquebrune-sur-Argens (France)

Verified
1 months ago
Connection and direct management with the different agencies are very simplified. Very good telephone support and assistance (A big thank you to Mohamed).
Country France
Propriétaire
X-Small Hotel
Share review
10

Helpful and consistent long-standing business partner

Owner from 10 to 24 room Bed & Breakfast & Inn in Lanchester (United Kingdom)

Verified
1 months ago
eviivo always resolves any problems in a helpful manner. They have a very easy to use online interface and are efficient when I need to connect them.
Country United Kingdom
Owner
Small Hotel
Share review
10

Much easier management of my accommodations

Manager from 5 to 9 room Extended Stay & Serviced Apartment in Boulder Creek (United States of America)

Verified
1 months ago
Thanks to eviivo, I have access to my schedules and apartment reservations in one place, which saves me time and allows me to organize rotations with the teams. Thanks to the support and activation services that help me set up my accommodations. Another plus: being connected to large agencies and sales sites like Booking and Airbnb.
Country United States of America
Manager
X-Small Hotel
Share review
10

Super service

CEO from 10 to 24 room Boutique in Essaouira (Morocco)

Verified
1 months ago
Excellent telephone support service regarding Eviivo functionalities, detailed explanations and very good assistance from Aziza.
Country Morocco
CEO
Small Hotel
Share review
10

Aziza was great

Owner from 10 to 24 room Bed & Breakfast & Inn in Marrakech (Morocco)

Verified
1 months ago
I would like to thank Aziza for her professionalism and availability. We had a lot of difficulty at the beginning but Aziza was able to manage everything.
Country Morocco
Owner
Small Hotel
Share review
10

We have been using eviivo for several years with great satisfaction. Ease of use with an intuitive and user-friendly interface.

Propriétaire from 1 to 4 room Vacation Rentals & Villa in Port-Saint-Louis-du-Rhône (France)

Verified
1 months ago
Among its popular features are the synchronization of photos and descriptions with OTAs, flexible rate management with the ability to create multiple rate plans, and scheduling customer emails in advance. Performance reports are clear and precise, the schedule is ergonomic, and it is also possible to respond directly to customer reviews. In...
Country France
Propriétaire
X-Small Hotel
Share review
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

The hotel software eviivo offers a comprehensive solution for managing small to medium-sized hotels. With functions such as online booking management, channel management, invoicing and payment processing, eviivo facilitates daily operations and the management of various sales platforms. Overall, eviivo is a valuable software for hoteliers who want to manage their bookings efficiently and centrally. We can only recommend eviivo and are happy to be able to work with eviivo as a partner.

by Philipp Hill (UMP Utesch Media Processing GmbH) on January 13, 2025

Question:

What differentiates this product or service from the competition?

Answer:

1. Integrated channel management: Eviivo offers highly integrated channel management that allows room availability and prices to be updated in real time on multiple booking platforms simultaneously. This seamless integration reduces the risk of overbooking and saves time in managing different sales channels, which is particularly beneficial for smaller businesses that do not have dedicated revenue management teams. 2. Complete solution for small to medium-sized businesses: Unlike many other providers that often focus on larger hotel chains, eviivo is specifically tailored to the needs of small to medium-sized hotels. The software offers all essential functions in a user-friendly interface without the need for complex or expensive additional modules. This makes eviivo a cost-effective solution for small hotels, bed & breakfasts and vacation rentals that are looking for professional management of their bookings and guest data.

by Philipp Hill (UMP Utesch Media Processing GmbH) on January 13, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ein weiterer wichtiger Vorteil von eviivo ist der ausgezeichnete Kundenservice und das benutzerfreundliche Onboarding. Nutzer loben die schnelle und kompetente Unterstützung durch das Support-Team, das bei Problemen und Fragen zuverlässig zur Seite steht. Das Onboarding ist ebenfalls sehr gut gestaltet, mit klaren Anleitungen und persönlicher Unterstützung, wodurch neue Nutzer schnell und problemlos mit der Software arbeiten können.

by Philipp Hill (UMP Utesch Media Processing GmbH) on January 13, 2025

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
RecommendationAvatar
Philipp Hill Head of Product @ UMP Utesch Media Processing GmbH
RecommendationAvatar
Ariane Benninger Communications Manager @ Gastfreund GmbH
Are you a consultant or vendor that recommends eviivo? Leave a recommendation

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Support

Unverified

eviivo has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2025

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