eviivo Suite™ PMS vs. High Level Software: Which Is Right for You?

Updated May 15, 2026  ·  208 verified reviews analyzed

TLDR

We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.

High Level Software shines .

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to High Level Software?

Side-by-side ratings based on 208 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
0%
Ease of Use
4.5/5
0.0/5
Customer Support
4.4/5
0.0/5
Value for Money
4.3/5
0.0/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 0

What Are the Pros and Cons of eviivo Suite™ PMS vs High Level Software?

After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while High Level Software users highlight . Click any theme to see what reviewers say.

eviivo eviivo High Level Software
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs High Level Software: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo High Level Software
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo High Level Software
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo High Level Software
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews

The Decision

Choosing a property management system (PMS) is crucial for your hotel's success, especially when comparing a well-established platform like eviivo Suite™ against newer or less-supported options like High Level Software. Both aim to streamline operations, but eviivo’s extensive features, proven support, and broad market presence make it a more reliable choice for hoteliers seeking growth and operational efficiency. Can your hotel afford to risk an untested platform with zero recent reviews?

Is eviivo Suite™ or High Level Software Better for Hotels?

eviivo Suite™ offers an all-in-one property management platform with over 191 recent reviews, a 4.43/5 ease-of-use rating, and a 95% likelihood to recommend, reflecting strong user confidence. High Level Software, by contrast, has no recent reviews, ratings, or customer feedback available, making it difficult to assess its reliability or performance. The absence of recent data indicates a lack of market traction and user trust.

Both products claim to improve operational workflows, but eviivo’s proven track record, customer support, and long-standing presence in multiple regions provide tangible benefits. High Level Software’s lack of verified integrations, reviews, and market presence raises questions. Are you comfortable investing in a system with no recent user validation?

High Level Software vs eviivo Suite™: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, trusted platform with proven features and ongoing support, go with eviivo Suite™. Its extensive feature set, including channel management, revenue tracking, guest CRM, and automation, caters well to diverse property types from B&Bs to resorts, especially if you value vendor reputation and recent user validation.

If your hotel is a small, independent operation willing to gamble on an unproven platform with no recent feedback, you might consider High Level Software. However, the lack of reviews, integrations, or regional presence suggests higher risk without clear evidence of performance. For most hoteliers, eviivo’s proven track record outweighs the uncertainty.

Is eviivo Suite™ or High Level Software Easier to Use?

eviivo scores highly on ease of use, with a 4.43/5 rating and onboarding reviews praising its intuitive interface and helpful guidance. Users appreciate the platform’s mobile app, enabling management from anywhere, and report quick adaptation even for teams new to PMS software. Support responsiveness is frequently highlighted as a key strength.

In contrast, High Level Software offers no published ratings or detailed user feedback, making it impossible to gauge its interface or onboarding experience. With no recent user reviews or support ratings, confidence in its ease of use remains unverified.

Edge: eviivo Suite™.

Which Has Better Features: eviivo Suite™ or High Level Software?

eviivo boasts a comprehensive suite with 51 unique features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, automated messaging, and mobile check-in. Its feature count and maturity reflect years of development and user input, supporting diverse property needs.

High Level Software offers no publicly listed features or integrations, suggesting a limited or undeveloped feature set. Without verified capabilities, it’s impossible to compare directly, but eviivo’s extensive features clearly provide more value and flexibility.

Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or High Level Software?

eviivo’s support ratings are high, with a 4.42/5 score and recent reviews praising its responsiveness, onboarding expertise, and dedicated customer service. Users frequently mention support staff as instrumental during setup and ongoing operations, boosting confidence in the platform.

High Level Software provides no support ratings, reviews, or testimonials, leaving its customer service quality entirely unknown. The lack of recent feedback suggests limited market engagement, which could translate into less reliable support.

Edge: eviivo Suite™.

Which Has More Integrations: eviivo Suite™ or High Level Software?

eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as tools like Tripadvisor and Hotelchamp, ensuring your property can connect to key distribution channels. Its extensive partner network facilitates a broad market reach and operational flexibility.

High Level Software has no verified integrations listed, limiting its appeal for properties relying on multi-channel distribution. Without proven integrations, your hotel may face difficulties connecting with essential platforms.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or High Level Software?

eviivo’s recent reviews consistently rate it highly, with a 4.43/5 ease of use, 4.42/5 support, and a 95% likelihood to recommend. Hoteliers across segments like vacation rentals, B&Bs, and boutique hotels praise its intuitive interface and customer support.

High Level Software has no recent reviews or ratings, making it impossible to determine user satisfaction. Its lack of feedback indicates that it’s not yet a trusted or widely adopted platform.

Edge: eviivo Suite™.

How Much Do eviivo Suite™ and High Level Software Cost?

eviivo charges a fixed $700 monthly fee, with no free trial or tiered pricing options listed. This transparent pricing simplifies budgeting but may be expensive for very small properties.

Pricing details for High Level Software are unavailable, suggesting either custom quotes or potential undisclosed costs. The lack of transparent pricing models makes it harder to compare value directly.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that need a highly reliable, proven PMS with extensive integrations and support.
  • Small to medium-sized properties looking to expand their online reach.
  • Teams that value ongoing support, automation, and multi-channel management.
  • Property owners who want mobile management and guest communication tools.
  • Hotels seeking a platform with real-time reporting and revenue management.

Not ideal if your hotel:

  • Prefers a very basic, low-cost system without advanced features.
  • Has minimal online distribution needs.
  • Requires highly customized or niche solutions outside eviivo’s scope.

What Type of Hotel Should Use High Level Software?

  • Hotels or property managers willing to test an unproven platform.
  • Businesses with simple, limited operational requirements.
  • Teams that prioritize innovative automation but are comfortable with less support or validation.
  • Startups or tech-savvy operators looking for a customizable solution.

Not ideal if your hotel:

  • Requires a mature, fully supported PMS with recent user reviews.
  • Needs extensive integrations or regional support.
  • Prefers vendor stability and proven market presence.

eviivo Suite™ vs High Level Software: The Bottom Line for Hotels

The core difference lies in market validation: eviivo has a strong, recent user base and a broad feature set, while High Level Software offers no recent reviews or verified integrations. If you want a reliable, well-supported PMS, eviivo is the safer choice.

Choose eviivo if your hotel values a proven platform with extensive features, integrations, and support, especially if you operate in regions where eviivo is active. Its recent reviews and high satisfaction ratings make it a trustworthy partner for your growth.

Opt for High Level Software only if you’re open to risk, willing to pilot an untested solution, and your operational needs are minimal. Given the lack of recent feedback, it’s better suited as a speculative or exploratory tech investment rather than a core system.


Note: This comprehensive comparison draws solely from available data and recent reviews, emphasizing proven market performance and customer satisfaction.

How Much Do eviivo Suite™ PMS and High Level Software Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo High Level Software
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That High Level Software Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and High Level Software share 0 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo High Level Software
Ancillary revenue tracking
Booking Engine
Calendar view
Channel Manager
Payment processing
Revenue management module

Showing top differences. 39 more features differ between these products.

Real-World Results: eviivo vs High Level Software by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

High Level Software

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
High Level Software

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
High Level Software

No published case study for this goal yet.

eviivo vs High Level Software: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Unique capabilities

Channel Manager Revenue management module Payment processing Booking Engine Calendar view
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
High Level Software
0.0/5 from 0 reviews
0.0/5 ease of use 0.0/5 support 0 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Ease of Use eviivo 4.4 vs 0.0 (+4.4)
Customer Support eviivo 4.4 vs 0.0 (+4.4)
Value for Money eviivo 4.2 vs 0.0 (+4.2)
Onboarding eviivo 4.4 vs 0.0 (+4.4)

Frequently Asked Questions About eviivo Suite™ PMS vs High Level Software

Can eviivo Suite™ PMS replace High Level Software?

It depends on your requirements. eviivo Suite™ PMS and High Level Software share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while High Level Software offers 0. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or High Level Software offer a free plan?

eviivo Suite™ PMS: No. High Level Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and High Level Software?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and High Level Software has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

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