The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Payment processing.
High Level Software shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Ease of Use |
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| Value for Money |
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while High Level Software users highlight . Click any theme to see what reviewers say.
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High Level Software |
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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High Level Software |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
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High Level Software |
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
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High Level Software |
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing a property management system (PMS) is crucial for your hotel's success, especially when comparing a well-established platform like eviivo Suite™ against newer or less-supported options like High Level Software. Both aim to streamline operations, but eviivo’s extensive features, proven support, and broad market presence make it a more reliable choice for hoteliers seeking growth and operational efficiency. Can your hotel afford to risk an untested platform with zero recent reviews?
eviivo Suite™ offers an all-in-one property management platform with over 191 recent reviews, a 4.43/5 ease-of-use rating, and a 95% likelihood to recommend, reflecting strong user confidence. High Level Software, by contrast, has no recent reviews, ratings, or customer feedback available, making it difficult to assess its reliability or performance. The absence of recent data indicates a lack of market traction and user trust.
Both products claim to improve operational workflows, but eviivo’s proven track record, customer support, and long-standing presence in multiple regions provide tangible benefits. High Level Software’s lack of verified integrations, reviews, and market presence raises questions. Are you comfortable investing in a system with no recent user validation?
If your hotel needs a comprehensive, trusted platform with proven features and ongoing support, go with eviivo Suite™. Its extensive feature set, including channel management, revenue tracking, guest CRM, and automation, caters well to diverse property types from B&Bs to resorts, especially if you value vendor reputation and recent user validation.
If your hotel is a small, independent operation willing to gamble on an unproven platform with no recent feedback, you might consider High Level Software. However, the lack of reviews, integrations, or regional presence suggests higher risk without clear evidence of performance. For most hoteliers, eviivo’s proven track record outweighs the uncertainty.
eviivo scores highly on ease of use, with a 4.43/5 rating and onboarding reviews praising its intuitive interface and helpful guidance. Users appreciate the platform’s mobile app, enabling management from anywhere, and report quick adaptation even for teams new to PMS software. Support responsiveness is frequently highlighted as a key strength.
In contrast, High Level Software offers no published ratings or detailed user feedback, making it impossible to gauge its interface or onboarding experience. With no recent user reviews or support ratings, confidence in its ease of use remains unverified.
Edge: eviivo Suite™.
eviivo boasts a comprehensive suite with 51 unique features, including a channel manager, revenue management, payment processing, booking engine, guest CRM, automated messaging, and mobile check-in. Its feature count and maturity reflect years of development and user input, supporting diverse property needs.
High Level Software offers no publicly listed features or integrations, suggesting a limited or undeveloped feature set. Without verified capabilities, it’s impossible to compare directly, but eviivo’s extensive features clearly provide more value and flexibility.
Edge: eviivo Suite™.
eviivo’s support ratings are high, with a 4.42/5 score and recent reviews praising its responsiveness, onboarding expertise, and dedicated customer service. Users frequently mention support staff as instrumental during setup and ongoing operations, boosting confidence in the platform.
High Level Software provides no support ratings, reviews, or testimonials, leaving its customer service quality entirely unknown. The lack of recent feedback suggests limited market engagement, which could translate into less reliable support.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as tools like Tripadvisor and Hotelchamp, ensuring your property can connect to key distribution channels. Its extensive partner network facilitates a broad market reach and operational flexibility.
High Level Software has no verified integrations listed, limiting its appeal for properties relying on multi-channel distribution. Without proven integrations, your hotel may face difficulties connecting with essential platforms.
Edge: eviivo Suite™.
eviivo’s recent reviews consistently rate it highly, with a 4.43/5 ease of use, 4.42/5 support, and a 95% likelihood to recommend. Hoteliers across segments like vacation rentals, B&Bs, and boutique hotels praise its intuitive interface and customer support.
High Level Software has no recent reviews or ratings, making it impossible to determine user satisfaction. Its lack of feedback indicates that it’s not yet a trusted or widely adopted platform.
Edge: eviivo Suite™.
eviivo charges a fixed $700 monthly fee, with no free trial or tiered pricing options listed. This transparent pricing simplifies budgeting but may be expensive for very small properties.
Pricing details for High Level Software are unavailable, suggesting either custom quotes or potential undisclosed costs. The lack of transparent pricing models makes it harder to compare value directly.
Not ideal if your hotel:
Not ideal if your hotel:
The core difference lies in market validation: eviivo has a strong, recent user base and a broad feature set, while High Level Software offers no recent reviews or verified integrations. If you want a reliable, well-supported PMS, eviivo is the safer choice.
Choose eviivo if your hotel values a proven platform with extensive features, integrations, and support, especially if you operate in regions where eviivo is active. Its recent reviews and high satisfaction ratings make it a trustworthy partner for your growth.
Opt for High Level Software only if you’re open to risk, willing to pilot an untested solution, and your operational needs are minimal. Given the lack of recent feedback, it’s better suited as a speculative or exploratory tech investment rather than a core system.
Note: This comprehensive comparison draws solely from available data and recent reviews, emphasizing proven market performance and customer satisfaction.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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High Level Software | |
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| Starting Price | From $700/mo | — |
According to HTR's product database, eviivo Suite™ PMS and High Level Software share 0 features. Here are the key differences — features one has that the other lacks.
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High Level Software |
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| Ancillary revenue tracking | ||
| Booking Engine | ||
| Calendar view | ||
| Channel Manager | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 39 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and High Level Software share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while High Level Software offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. High Level Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and High Level Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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