High Level Software vs. Stayntouch:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and revenue growth. High Level Software aims to streamline operations with automation and real-time analytics, but it currently lacks user reviews and regional presence. Stayntouch, on the other hand, is a cloud-based PMS with extensive features, proven global presence, and over 300 recent reviews showing high satisfaction. Given the data, which platform better suits your hotel’s needs?

Is High Level Software or Stayntouch Better for Hotels?

High Level Software promises an all-in-one platform designed to automate routine tasks, improve data insights, and centralize management. However, its lack of recent reviews, limited regional reach, and absence of reported features make it difficult to assess its real-world effectiveness. Conversely, Stayntouch boasts a 4.56/5 rating from more than 300 reviews, with consistent praise for its ease of use, customer support, and feature set. Are you comfortable choosing a less proven platform, or does proven customer satisfaction sway your decision?

Stayntouch vs High Level Software: Which Should Your Hotel Choose?

If your hotel needs a scalable, cloud-based PMS with extensive third-party integrations, Stayntouch is the clear choice. It’s especially suitable for properties seeking mobile check-in, guest personalization, and multi-property management, supported by a proven track record and ongoing customer endorsements. Conversely, if your team prioritizes automation and real-time analytics with minimal integration, High Level Software might seem appealing, but the absence of recent reviews and detailed features makes its suitability uncertain. For most hotels, the evidence favors Stayntouch.

Is High Level Software or Stayntouch Easier to Use?

Stayntouch’s user rating of 4.7/5 reflects its intuitive, mobile-friendly interface, praised for quick onboarding and ease of staff adoption. Reviewers highlight how new staff learn the system fast and how the platform supports remote management. High Level Software’s lack of reviews and usability data leaves its ease of use unverified, but its focus on automation suggests a potentially steep learning curve. Edge: Stayntouch.

Which Has Better Features: High Level Software or Stayntouch?

Stayntouch offers 49 features, including revenue management, online check-in, guest profiles, integrated payments, and mobile apps—features that are absent in High Level Software. The platform’s robust suite supports operational tasks from housekeeping to group bookings, whereas High Level Software’s feature count is zero, indicating a likely lack of comprehensive functionalities. For a full feature set that enhances guest experience and operational control, Stayntouch is the better option. Edge: Stayntouch.

Which Has Better Customer Support: High Level Software or Stayntouch?

Stayntouch’s customer support rating of 4.68/5 is backed by recent reviews praising its responsiveness and proactive onboarding, with comments like “support is always happy to help” and “training was thorough and effective.” Without any reviews or support ratings for High Level Software, its support quality remains unverified. Given the importance of support in PMS success, Stayntouch clearly leads. Edge: Stayntouch.

Which Has More Integrations: High Level Software or Stayntouch?

Stayntouch’s 188 verified integrations include key partners like RoomPriceGenie, STAAH, and numerous hotel systems, providing flexibility for diverse operational needs. High Level Software has no verified partners or integrations recorded, limiting its ability to connect with other essential systems. If integration ecosystem matters for your operations, Stayntouch offers significant advantages. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: High Level Software or Stayntouch?

Stayntouch’s overall rating of 4.56/5 from over 300 reviews outperforms the nonexistent ratings for High Level Software. Recent reviews highlight ease of use, strong support, and feature richness, with a 94% likelihood to recommend. High Level Software’s lack of reviews and ratings makes comparison impossible, but the data clearly favors Stayntouch. Edge: Stayntouch.

How Much Do High Level Software and Stayntouch Cost?

High Level Software does not list pricing publicly, likely indicating a customized quote or limited availability. Stayntouch charges $800 per month, with no mention of additional implementation fees or tiered pricing, providing clarity for budgeting. The transparent pricing model of Stayntouch makes it easier to evaluate value, especially with positive reviews backing its cost.

What Type of Hotel Should Use High Level Software?

• Hotels that prioritize automation and real-time data analytics without extensive third-party integrations.
• Teams seeking to streamline operations through centralized booking, invoicing, and routine task automation.
• Properties with a smaller tech footprint or less emphasis on guest personalization.
• Not ideal if you need extensive integrations, mobile check-in, or multi-property management.

High Level Software may serve niche operations focused solely on automation, but its lack of recent validation limits its broader applicability.

What Type of Hotel Should Use Stayntouch?

• Hotels seeking a cloud-based, mobile-friendly PMS that enhances guest experience.
• Multi-property chains requiring centralized management, reporting, and integrations.
• Properties wanting flexible and extensive third-party system integrations.
• Teams prioritizing strong support, onboarding, and ongoing updates.
• Not ideal if your hotel operates in regions not supported by Stayntouch or if you prefer a lower-cost, less feature-rich option.

Stayntouch’s proven track record makes it suitable for a wide range of hotel types, especially those aiming to scale and provide contactless guest experiences.

Stayntouch vs High Level Software: The Bottom Line for Hotels

The core difference lies in proven performance. Stayntouch’s extensive reviews, feature set, and global presence demonstrate its reliability, while High Level Software remains unreviewed and regionally unverified. For hotels seeking a trusted, feature-rich PMS supported by recent user feedback, Stayntouch is the clear winner.

Choose Stayntouch if you need a flexible, scalable platform with proven support and integrations. Its real-world validation from hundreds of hotels underscores its ability to deliver operational improvements and guest satisfaction.

Opt for High Level Software only if your hotel has very specific automation needs and is prepared to accept the risks of limited validation. Without recent reviews or a broad feature set, its value remains uncertain for most properties.

In conclusion, for your hotel’s long-term success and guest experience, Stayntouch’s track record makes it the safer, more effective choice.