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High Level Software vs. Stayntouch:
Which Is Right for You?
TLDR
We analyzed 370 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
High Level Software shines .
Stayntouch shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
How Does High Level Software Compare to Stayntouch?
Side-by-side ratings based on 370 verified hotelier reviews on HTR.
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| Starting Price | Contact sales | From $800/mo |
| Verified Reviews | 0 | 370 |
What Are the Pros and Cons of High Level Software vs Stayntouch?
After analyzing 370 verified reviews, High Level Software users most value its , while Stayntouch users highlight user-friendly interface, integration and onboarding, system performance and reliability. Click any theme to see what reviewers say.
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User-Friendly Interface
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Integration and Onboarding
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System Performance and Reliability
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Reservation Management
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Reporting and Analytics
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Room Management and Housekeeping
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Reservation Management
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High Level Software vs Stayntouch: Rankings by Hotel Segment
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment | High Level Software |
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|---|---|---|
| Small (10-24 rooms) ▾ | — | #18 51 reviews |
| Mid-Size (25-74 rooms) ▾ | — | #5 208 reviews |
| Large (75-199 rooms) ▾ | — | #7 29 reviews |
| X-Large (200+ rooms) ▾ | — | #2 58 reviews |
By Property Type
| Segment | High Level Software |
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|---|---|---|
| Boutique ▾ | — | #6 220 reviews |
| Luxury ▾ | — | #6 180 reviews |
| Branded / Chain ▾ | — | #3 152 reviews |
| Extended Stay ▾ | — | #14 17 reviews |
By Region
| Segment | High Level Software |
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| North America ▾ | — | #4 262 reviews |
| Europe ▾ | — | #12 64 reviews |
| Asia Pacific | — | #21 3 reviews |
The Decision
Choosing the right property management system (PMS) is crucial for your hotel’s efficiency, guest experience, and revenue growth. High Level Software aims to streamline operations with automation and real-time analytics, but it currently lacks user reviews and regional presence. Stayntouch, on the other hand, is a cloud-based PMS with extensive features, proven global presence, and over 300 recent reviews showing high satisfaction. Given the data, which platform better suits your hotel’s needs?
Is High Level Software or Stayntouch Better for Hotels?
High Level Software promises an all-in-one platform designed to automate routine tasks, improve data insights, and centralize management. However, its lack of recent reviews, limited regional reach, and absence of reported features make it difficult to assess its real-world effectiveness. Conversely, Stayntouch boasts a 4.56/5 rating from more than 300 reviews, with consistent praise for its ease of use, customer support, and feature set. Are you comfortable choosing a less proven platform, or does proven customer satisfaction sway your decision?
Stayntouch vs High Level Software: Which Should Your Hotel Choose?
If your hotel needs a scalable, cloud-based PMS with extensive third-party integrations, Stayntouch is the clear choice. It’s especially suitable for properties seeking mobile check-in, guest personalization, and multi-property management, supported by a proven track record and ongoing customer endorsements. Conversely, if your team prioritizes automation and real-time analytics with minimal integration, High Level Software might seem appealing, but the absence of recent reviews and detailed features makes its suitability uncertain. For most hotels, the evidence favors Stayntouch.
Is High Level Software or Stayntouch Easier to Use?
Stayntouch’s user rating of 4.7/5 reflects its intuitive, mobile-friendly interface, praised for quick onboarding and ease of staff adoption. Reviewers highlight how new staff learn the system fast and how the platform supports remote management. High Level Software’s lack of reviews and usability data leaves its ease of use unverified, but its focus on automation suggests a potentially steep learning curve. Edge: Stayntouch.
Which Has Better Features: High Level Software or Stayntouch?
Stayntouch offers 49 features, including revenue management, online check-in, guest profiles, integrated payments, and mobile apps—features that are absent in High Level Software. The platform’s robust suite supports operational tasks from housekeeping to group bookings, whereas High Level Software’s feature count is zero, indicating a likely lack of comprehensive functionalities. For a full feature set that enhances guest experience and operational control, Stayntouch is the better option. Edge: Stayntouch.
Which Has Better Customer Support: High Level Software or Stayntouch?
Stayntouch’s customer support rating of 4.68/5 is backed by recent reviews praising its responsiveness and proactive onboarding, with comments like “support is always happy to help” and “training was thorough and effective.” Without any reviews or support ratings for High Level Software, its support quality remains unverified. Given the importance of support in PMS success, Stayntouch clearly leads. Edge: Stayntouch.
Which Has More Integrations: High Level Software or Stayntouch?
Stayntouch’s 188 verified integrations include key partners like RoomPriceGenie, STAAH, and numerous hotel systems, providing flexibility for diverse operational needs. High Level Software has no verified partners or integrations recorded, limiting its ability to connect with other essential systems. If integration ecosystem matters for your operations, Stayntouch offers significant advantages. Edge: Stayntouch.
Which Do Hoteliers Rate Higher: High Level Software or Stayntouch?
Stayntouch’s overall rating of 4.56/5 from over 300 reviews outperforms the nonexistent ratings for High Level Software. Recent reviews highlight ease of use, strong support, and feature richness, with a 94% likelihood to recommend. High Level Software’s lack of reviews and ratings makes comparison impossible, but the data clearly favors Stayntouch. Edge: Stayntouch.
How Much Do High Level Software and Stayntouch Cost?
High Level Software does not list pricing publicly, likely indicating a customized quote or limited availability. Stayntouch charges $800 per month, with no mention of additional implementation fees or tiered pricing, providing clarity for budgeting. The transparent pricing model of Stayntouch makes it easier to evaluate value, especially with positive reviews backing its cost.
What Type of Hotel Should Use High Level Software?
- Hotels that prioritize automation and real-time data analytics without extensive third-party integrations.
- Teams seeking to streamline operations through centralized booking, invoicing, and routine task automation.
- Properties with a smaller tech footprint or less emphasis on guest personalization.
- Not ideal if you need extensive integrations, mobile check-in, or multi-property management.
High Level Software may serve niche operations focused solely on automation, but its lack of recent validation limits its broader applicability.
What Type of Hotel Should Use Stayntouch?
- Hotels seeking a cloud-based, mobile-friendly PMS that enhances guest experience.
- Multi-property chains requiring centralized management, reporting, and integrations.
- Properties wanting flexible and extensive third-party system integrations.
- Teams prioritizing strong support, onboarding, and ongoing updates.
- Not ideal if your hotel operates in regions not supported by Stayntouch or if you prefer a lower-cost, less feature-rich option.
Stayntouch’s proven track record makes it suitable for a wide range of hotel types, especially those aiming to scale and provide contactless guest experiences.
Stayntouch vs High Level Software: The Bottom Line for Hotels
The core difference lies in proven performance. Stayntouch’s extensive reviews, feature set, and global presence demonstrate its reliability, while High Level Software remains unreviewed and regionally unverified. For hotels seeking a trusted, feature-rich PMS supported by recent user feedback, Stayntouch is the clear winner.
Choose Stayntouch if you need a flexible, scalable platform with proven support and integrations. Its real-world validation from hundreds of hotels underscores its ability to deliver operational improvements and guest satisfaction.
Opt for High Level Software only if your hotel has very specific automation needs and is prepared to accept the risks of limited validation. Without recent reviews or a broad feature set, its value remains uncertain for most properties.
In conclusion, for your hotel’s long-term success and guest experience, Stayntouch’s track record makes it the safer, more effective choice.
How Much Do High Level Software and Stayntouch Cost?
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
| High Level Software |
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| Starting Price | — | From $800/mo |
Which Features Does High Level Software Have That Stayntouch Doesn't (and Vice Versa)?
According to HTR's product database, High Level Software and Stayntouch share 0 features. Here are the key differences — features one has that the other lacks.
| Feature | High Level Software |
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| Ancillary revenue tracking | ||
| Calendar view | ||
| Custom rates | ||
| Housekeeping module | ||
| RevPaR & ADR Reports | ||
| Revenue management module |
Showing top differences. 37 more features differ between these products.
Real-World Results: High Level Software vs Stayntouch by Business Goal
We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
No published case study for this goal yet.
"Before leveraging Stayntouch PMS and Owner Relations, much of our old accounting processes were completed manually, including printing and hand-delivering statements to units, and..."
No published case study for this goal yet.
"As an independent hotel that runs above 100% occupancy on many nights, the TWA Hotel finds Stayntouch integral to our operations."
High Level Software vs Stayntouch: The Bottom Line
What hoteliers love
The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements ar... The system's intuitive design allows for easy navigation, making it suitable for training new staff quickly. The visual and organizational elements are highlighted as aiding faster task execution and enhancing staff capability, thus improving guest interactions.
Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. T... Stayntouch is noted for its seamless integration and smooth onboarding processes, facilitated by individual support from staff like David and Julia. The guidance provided by these individuals was deemed invaluable, particularly for system transition and setup.
Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns ove... Stayntouch is generally reliable without major outages, providing continuous support via the cloud. Although positive, some users express concerns over the speed of addressing complex issues amidst rapid company growth.
Where hoteliers push back
While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack deta... While generally praised for accessible reports that support operations, users cite a need for more adaptive reporting features. Some reports lack detail or are hard to manipulate, highlighting the need for customizable analytics solutions.
Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functi... Room assignments and housekeeping functionalities receive positive feedback for enhancing operational efficiency. However, users request better functionality in room diary visibility and tasks scheduling to address specific management needs.
Unique capabilities
Where the ratings diverge most
Frequently Asked Questions About High Level Software vs Stayntouch
Can High Level Software replace Stayntouch?
It depends on your requirements. High Level Software and Stayntouch share many core Property Management Systems features, but each has unique capabilities. High Level Software offers 0 verified integration partners, while Stayntouch offers 187. Review the feature comparison above to see where they differ before switching.
Which is better for small or independent hotels?
Small hotels should prioritize ease of use and fast onboarding. Stayntouch leads in ease of use at 4.7/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Do High Level Software or Stayntouch offer a free plan?
High Level Software: No. Stayntouch: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
How Does HTR Evaluate and Rank High Level Software and Stayntouch?
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. High Level Software has an HT Score of 0 and Stayntouch has 91. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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