eviivo Suite™ PMS vs. HOIST GROUP - HotSoft:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and revenue. Both eviivo Suite™ PMS and HOIST GROUP's HotSoft aim to streamline management tasks and improve efficiency, but they diverge greatly in market presence, user reviews, and feature depth. With eviivo boasting a substantial global footprint and ongoing recent reviews, it clearly leads in user trust and performance. So, which system aligns best with your hotel's needs?

Is eviivo Suite™ or HOIST GROUP - HotSoft Better for Hotels?

eviivo Suite™ is a cloud-based platform with over 20,000 accommodations worldwide, praised for its ease of use, comprehensive features, and strong customer support. In contrast, HOIST GROUP's HotSoft, while offering robust operational tools, has no recorded user reviews or ratings, indicating less market presence and user feedback. Both aim to optimize reservations, guest communication, and operational workflows; however, eviivo’s active review base suggests ongoing user satisfaction.

The main difference lies in their market reach and customer confidence—eviivo's recent reviews and high satisfaction scores reinforce its reliability, while HotSoft's lack of recent feedback makes it less proven. Are you comfortable with a system that has an active, satisfied community, or do you prefer evaluating a less documented alternative?

eviivo Suite™ vs HOIST GROUP - HotSoft: Which Should Your Hotel Choose?

If your hotel needs an all-in-one, user-friendly platform with extensive integrations, eviivo is the clear choice. It suits independent properties, vacation rentals, and small hotel groups looking for a flexible, cloud-based solution with proven success and recent positive reviews. Conversely, if your hotel primarily seeks an operational toolkit with a focus on front desk management and minimal online booking complexity, HOIST GROUP's HotSoft might appeal, but the absence of recent reviews suggests you should proceed cautiously.

For hotels prioritizing ongoing support, frequent updates, and a broad ecosystem of integrations, eviivo’s large review count (191 reviews, 20 in the last 6 months) and high ratings (overall 0.93/5, NPS 8.87/5) make it the recommended option. If you’re less concerned with community feedback and more with core management features, consider HotSoft, though its unproven reputation is a notable risk.

Is eviivo Suite™ or HOIST GROUP - HotSoft Easier to Use?

eviivo’s ease of use is well-documented, with a 4.43/5 UI rating and user feedback praising its intuitive interface, onboarding guidance, and mobile app. Recent reviews highlight how users appreciate managing their properties on the go, with many citing faster, error-free tasks and high satisfaction with support. Conversely, HotSoft’s user experience is unverified due to no available reviews or ratings, raising questions about its learning curve and user adoption.

Edge: eviivo. Its consistently high usability ratings and recent positive feedback make it the more accessible choice.

Which Has Better Features: eviivo Suite™ or HOIST GROUP - HotSoft?

eviivo offers 51 unique features, including channel management, revenue and guest communication modules, online check-in/out, and a dedicated guest CRM, many absent in HotSoft. HotSoft's feature set, while suited for basic hotel operations, lacks a comprehensive list or recent updates, making it difficult to compare directly. eviivo’s extensive feature count and recent innovations suggest a more versatile and future-proof solution.

Edge: eviivo. Its broad, feature-rich platform aligns with diverse property needs and evolving hospitality trends.

Which Has Better Customer Support: eviivo Suite™ or HOIST GROUP - HotSoft?

eviivo’s customer support scores 4.42/5, with recent reviews praising its responsiveness, onboarding assistance, and dedicated support staff. Users frequently mention how support teams helped maximize the platform’s capabilities, contributing to smoother operations. HOIST GROUP offers no available customer support reviews or ratings, leaving its support quality unverified.

Edge: eviivo. Its proven, highly-rated support infrastructure offers confidence and peace of mind.

Which Has More Integrations: eviivo Suite™ or HOIST GROUP - HotSoft?

eviivo boasts 32 verified partners, integrating with major OTAs like Expedia, Booking.com, Airbnb, and specialized solutions like Canary Technologies and eRevMax. HotSoft has no documented third-party integrations, suggesting limited connectivity options. For properties relying on multi-channel distribution and automation, eviivo’s integrations are a key advantage.

Edge: eviivo. Its rich ecosystem of verified partners enhances operational flexibility and distribution reach.

Which Do Hoteliers Rate Higher: eviivo Suite™ or HOIST GROUP - HotSoft?

eviivo’s recent reviews and a 95% likelihood to recommend position it as the preferred choice among hoteliers, especially independent operators and vacation rentals. Its high overall rating (0.93/5) and substantial review activity reflect ongoing user satisfaction. HotSoft’s lack of reviews or ratings prevents meaningful comparison, but the absence of recent feedback indicates lower confidence among users.

Edge: eviivo. Its strong, consistent ratings and recent reviews confirm its reputation.

How Much Do eviivo Suite™ and HOIST GROUP - HotSoft Cost?

eviivo charges a $700 monthly base fee, with no freemium or trial options reported. The pricing details for HotSoft are unavailable, which could imply custom quotes or higher costs without transparent pricing. This transparency favors eviivo, especially for small to medium-sized properties seeking predictable expenses.

Edge: eviivo. Its clear pricing model allows for better budget planning.

What Type of Hotel Should Use eviivo Suite™?

• Hotels that want a cloud-based, all-in-one PMS with extensive integrations.
• Teams managing multiple properties or vacation rentals seeking automation.
• Hotels prioritizing ease of use, mobile access, and guest engagement.
• Independent, boutique, or small hotel groups looking for scalable solutions.
• Not ideal if your hotel prefers a niche, minimalistic system with very limited features or operates in a region where eviivo has less presence.

Not ideal if you need a simple, standalone front desk system without online booking or complex channel management.

What Type of Hotel Should Use HOIST GROUP - HotSoft?

• Hotels that focus primarily on front desk operations and internal management.
• Properties seeking a straightforward, possibly on-premise system with basic features.
• Hotels in regions where HOIST GROUP has a stronger presence or existing infrastructure.
• Small properties with limited need for integrations or guest engagement tools.
• Not ideal if you require multi-channel distribution, automated guest communication, or modern cloud-based features.

Not ideal if you need a system with proven recent user satisfaction, extensive integrations, or online booking capabilities.

eviivo Suite™ vs HOIST GROUP - HotSoft: The Bottom Line for Hotels

eviivo’s strengths lie in its extensive feature set, strong user base, and recent, positive reviews. It’s well-suited for independent hotels, vacation rentals, and small chains seeking operational flexibility and guest engagement tools. HotSoft appears more focused on basic property management but lacks recent user feedback to support its performance claims.

If your priority is a proven, versatile platform with ongoing support and a broad ecosystem, eviivo is the clear choice. Choose HotSoft only if your needs are limited to core operations and you prefer a less documented, potentially regionally focused solution.

In conclusion, for most hoteliers evaluating modern PMS options, eviivo Suite™ offers a more reliable, feature-rich, and user-loved experience based on current data. Its ongoing reviews and high satisfaction scores affirm its position as the better choice in this comparison.