eviivo Suite™ PMS vs. Host Hotel Systems: Which Is Right for You?

Updated May 15, 2026  ·  210 verified reviews analyzed

TLDR

We analyzed 210 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

eviivo shines in customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Mobile App.

Host Hotel Systems shines , with exclusive features like On premise and Lobby Kiosk.

See the full breakdown below ↓

How Does eviivo Suite™ PMS Compare to Host Hotel Systems?

Side-by-side ratings based on 210 verified hotelier reviews on HTR.

HTScore
87
0
Likelihood to Recommend
95%
90%
Ease of Use
4.5/5
4.5/5
Customer Support
4.4/5
4.0/5
Value for Money
4.3/5
4.5/5
Starting Price From $700/mo Contact sales
Verified Reviews 208 2

What Are the Pros and Cons of eviivo Suite™ PMS vs Host Hotel Systems?

After analyzing 210 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Host Hotel Systems users highlight . Click any theme to see what reviewers say.

eviivo eviivo Host Hotel Systems Host Hotel Systems
Pros
+ Responsive Customer Support
+ Onboarding Expertise
+ Technical Efficiency
+ Booking and Reservation Efficiency
Cons
Improvement Suggestions
Customization and Feature Development

eviivo vs Host Hotel Systems: Rankings by Hotel Segment

How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment eviivo eviivo Host Hotel Systems Host Hotel Systems
Small (10-24 rooms) #15 54 reviews
Mid-Size (25-74 rooms) #23 23 reviews
Large (75-199 rooms) #20 8 reviews
X-Large (200+ rooms) #18 2 reviews

By Property Type

Segment eviivo eviivo Host Hotel Systems Host Hotel Systems
Boutique #19 41 reviews
Luxury #16 38 reviews
Branded / Chain #19 21 reviews
Extended Stay #10 18 reviews

By Region

Segment eviivo eviivo Host Hotel Systems Host Hotel Systems
North America #15 39 reviews
Europe #6 142 reviews
Asia Pacific #33 2 reviews
Middle East #29 1 reviews #30 1 reviews

The Decision

Choosing the right property management system (PMS) for your hotel involves understanding the strengths and weaknesses of each option. eviivo Suite™ by eviivo offers a well-rounded, globally trusted platform with extensive integrations and a large user base, especially among independent hotels and vacation rentals. In contrast, Host Hotel Systems focuses on hotel operations, guest data management, and detailed analytics, but suffers from a very limited review footprint. This difference in market presence and user feedback should heavily influence your choice.

Both systems aim to improve operational efficiency, but they diverge in scope and maturity. eviivo’s platform appears more comprehensive and user-friendly, especially given its higher review count and recent positive feedback. Is your hotel looking for a mature, widely adopted system with a broad feature set? Or do you require a more specialized tool that emphasizes data and guest information management? Let’s explore that in detail.

Is eviivo Suite™ or Host Hotel Systems Better for Hotels?

eviivo Suite™ is a cloud-based platform supporting diverse accommodation types, from boutique hotels to vacation rentals, with over 28,000 properties globally. It offers robust integrations with major OTAs, a channel manager, revenue management, a booking engine, and a guest communication module, making it suitable for multi-property portfolios. Its recent reviews, including 20 in the last six months, highlight high satisfaction and a 95% likelihood to recommend.

Host Hotel Systems, on the other hand, primarily targets hotel operations with features like guest data management and reservation enforcement. However, with only 2 reviews, and most focusing on a single shared testimonial praising its power and ease, its real-world adoption and user satisfaction remain uncertain. Its limited customer feedback suggests it’s less proven in the field. Are you comfortable choosing a product with a small, less recent review history? Or do you prefer a platform with proven, recent user satisfaction?

In conclusion, eviivo is more tested and better documented in recent user feedback, making it the safer choice for most hotels seeking operational reliability.

eviivo Suite™ vs Host Hotel Systems: Which Should Your Hotel Choose?

For hotels needing a versatile, easy-to-use PMS that covers reservations, distribution, guest communication, and integrations, eviivo is the clear winner. Its broad feature set, extensive integrations, and robust support are ideal for independent hotels, vacation rentals, and multi-property portfolios.

If your hotel prioritizes detailed guest data management, reservation enforcement, and analytics—especially if you’re a hotel chain or a property with complex guest history needs—Host Hotel Systems could appeal. However, given the lack of recent reviews and limited customer feedback, its proven effectiveness remains uncertain.

For most hoteliers looking for a reliable, full-service property management platform, eviivo’s extensive adoption and recent positive user experiences make it the better choice. Host Hotel Systems may be suitable for niche needs, but the limited information and reviews suggest it’s less proven at scale.

Is eviivo Suite™ or Host Hotel Systems Easier to Use?

eviivo Suite™ boasts a user rating of 4.43/5, with detailed reviews praising its intuitive interface, onboarding support, and mobile app. Customers frequently mention how easy it is to manage bookings, communicate with guests, and handle daily operations, supported by a strong onboarding process averaging 4.38/5.

Host Hotel Systems scores slightly higher at 4.5/5, with reviews emphasizing its straightforward, fast response, and ease of access. However, the limited feedback and lack of detailed testimonials make it harder to gauge real-world usability, especially for less tech-savvy staff.

Edge: eviivo. Its larger, more recent review base and detailed feedback underscore its user-friendliness and proven onboarding process.

Which Has Better Features: eviivo Suite™ or Host Hotel Systems?

eviivo offers 41 shared features plus 10 exclusive ones, including a channel manager, revenue management module, booking engine, guest communication tools, and a dedicated mobile app. Its integrations with major OTAs and third-party services like TripAdvisor and Airbnb add to its versatility.

Host Hotel Systems provides 41 shared features but only 6 unique ones, such as an ID scanner, lobby kiosk, and rules-based room assignments. While these are valuable for specific hotel operations, they are less comprehensive overall.

Considering the feature count and variety, eviivo’s broader and more diverse set of functionalities gives it a clear edge for hotels seeking an all-in-one solution.

Edge: eviivo, with its extensive, varied feature set supporting diverse operational needs.

Which Has Better Customer Support: eviivo or Host Hotel Systems?

eviivo’s support ratings are 4.42/5, with reviews highlighting prompt, helpful customer service and effective onboarding. Users frequently mention how support staff assist with maximizing the platform’s capabilities, especially during onboarding.

Host Hotel Systems’ support ratings are at 4/5, with reviews praising its responsiveness and helpfulness, but the limited number of reviews makes it difficult to assess consistency. There are no recent or detailed testimonials to verify ongoing support quality.

Edge: eviivo. Its larger volume of recent reviews and specific praise for support make it the more trustworthy provider.

Which Has More Integrations: eviivo or Host Hotel Systems?

eviivo boasts 32 verified partner integrations, including major OTAs, payment processors, and revenue tools like PriceLabs and TripAdvisor. Shared integrations include popular channels such as Expedia, Booking.com, and Stripe.

Host Hotel Systems has 44 verified partners, with a focus on analytics, revenue, and guest experience tools like TrustYou, SiteMinder, and Revinate. However, the smaller user base and limited recent reviews mean its integration ecosystem is less proven.

Considering the number and maturity of integrations, eviivo’s extensive network and proven reliability give it an advantage.

Edge: eviivo, with its larger, more established integration footprint.

Which Do Hoteliers Rate Higher: eviivo or Host Hotel Systems?

eviivo’s recent reviews—20 in the last six months—are overwhelmingly positive, with a 95% likelihood to recommend and an overall rating of 0.93/5 (which translates to high satisfaction). Users praise its ease of use, automation, and support, especially among independent hotels and vacation rentals.

Host Hotel Systems has only 2 reviews, both nearly identical, praising its power and ease but lacking recent or diverse feedback. The absence of more reviews prevents meaningful comparison.

Based on current data, eviivo is clearly the higher-rated platform among hoteliers.

Edge: eviivo, with its large, recent, and positive review base.

How Much Do eviivo and Host Hotel Systems Cost?

eviivo’s pricing starts at a flat fee of $700 monthly, with no free trial, freemium, or per-room charges. Its transparent pricing reflects its all-in-one service.

Host Hotel Systems does not publicly disclose pricing details, which suggests a customized quote approach. Without specific figures, hotel decision-makers should seek detailed quotes to evaluate value.

Given the transparency and clarity of eviivo’s price, it is easier for hotels to budget and compare.

What Type of Hotel Should Use eviivo Suite™?

  • Hotels that operate across multiple online channels and need real-time synchronization.
  • Independent hotels, B&Bs, vacation rentals, and resorts seeking an all-in-one platform.
  • Teams that want a mobile app for management on the go.
  • Properties that value automation, integrations, and guest communication.
  • Not ideal if you prefer a highly customizable system tailored to niche needs or have a very small operation with minimal online distribution.

eviivo’s broad feature set and proven track record suit hotels looking for a comprehensive, easy-to-implement solution.

What Type of Hotel Should Use Host Hotel Systems?

  • Hotels or chains prioritizing detailed guest data management and analytics.
  • Properties that require specific operational features such as ID scanning or rules-based room assignments.
  • Hotels seeking a system integrated with on-premise hardware like kiosks.
  • Smaller or boutique hotels that want a system emphasizing guest information and operational control.
  • Not ideal if you need a proven, scalable platform with extensive third-party integrations or recent positive reviews.

Host Hotel Systems appears suitable for hotels with complex data needs and specific hardware integration requirements.

eviivo Suite™ vs Host Hotel Systems: The Bottom Line for Hotels

eviivo offers a mature, widely adopted platform with a strong track record of recent positive reviews, extensive integrations, and a comprehensive feature set. It’s best suited for independent hotels, vacation rentals, and multi-property operators who value ease of use and proven reliability.

Host Hotel Systems emphasizes detailed guest data management and operational control, but its limited reviews and unclear market presence make it riskier for most hoteliers. It may serve niche needs but lacks the recent validation needed for a confident purchase.

If your hotel needs a flexible, well-supported PMS with a broad ecosystem, eviivo is the clear choice. For properties with specialized requirements and a focus on guest data, consider Host Hotel Systems, but proceed cautiously given limited recent feedback.

How Much Do eviivo Suite™ PMS and Host Hotel Systems Cost?

Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

eviivo eviivo Host Hotel Systems Host Hotel Systems
Starting Price From $700/mo

Which Features Does eviivo Suite™ PMS Have That Host Hotel Systems Doesn't (and Vice Versa)?

According to HTR's product database, eviivo Suite™ PMS and Host Hotel Systems share 41 features. Here are the key differences — features one has that the other lacks.

Feature eviivo eviivo Host Hotel Systems Host Hotel Systems
Booking Engine
Channel Manager
Guest Communication (SMS Messaging)
ID Scanning & Registration Pre-fill
Integrated CRS
Integrated ID & Passport Scanner
Lobby Kiosk
Mobile App
On premise
Revenue management module
Rules Based Room Assignments
Spa & Wellness Module

Showing top differences. 4 more features differ between these products.

Real-World Results: eviivo vs Host Hotel Systems by Business Goal

We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
eviivo Brambles of Inveraray Mid-Size
+ eviivo allows the hotel side of the business to run itself. We don't need to worry about it at all. Most of the time we are fully booked, which is a big thanks to eviivo Suite. eviivo makes us a really successful business." (Victoria Thomson - Owner)
+ All the automation makes me cut back on my labour costs. I've not got someone sitting doing menial admin tasks; eviivo does it all for me." (Victoria Thomson - Owner)
+ We're now at 18 rooms...we're really excited about our next project...to take us up to 22 rooms, and we still have plans beyond that as well for the year after, just to keep growing. And it's eviivo that's allowed us to do that." (Victoria Thomson - Owner)

"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."

Host Hotel Systems Host Hotel Systems

No published case study for this goal yet.

Increase Operational Efficiency
eviivo Hotel Garni Seestern Small
+ Durch den bei eviivo integrierten Channel Manager ist das Hotel Seestern auf allen wichtigen Reiseportalen buchbar ohne die Gefahr einer Überbuchung.
+ Die eviivo Buchungsmaschine auf seiner eigenen Website bringt ihm viele Direktbuchungen, für die er keine Provisionen zahlen muss.
+ Durch die Automatisierung spart Mathias mit seinem Team jeden Tag einige Stunden an Arbeit. So spart er Mitarbeiterkosten und hat selber mehr Zeit für die wichtigen Dinge im Leben.

"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."

Mathias Lehmann
Mathias Lehmann
Hotelbesitzer
Host Hotel Systems Host Hotel Systems

No published case study for this goal yet.

Improve Guest Experience
eviivo Stephane Plaza Mid-Size
+ Depuis 2022, Stéphane Plaza Val d'Europe est passé de 17 à plus de 50 appartements enregistrés et gérés au quotidien gr�
+ ce à eviivo.
+ L'application mobile eviivo permet aux membres de l'équipe d'avoir accès à toutes les fonctionnalités et informations où qu'ils se trouvent leur offrant plus de flexibilité et de temps en dehors du bureau pour être sur le terrain, continuer de développer le business et le portefeuille de biens locatifs.

"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."

O
Olivier Degas V.
Gestionnaire location saisonnière
Host Hotel Systems Host Hotel Systems

No published case study for this goal yet.

eviivo vs Host Hotel Systems: The Bottom Line

eviivo
eviivo
4.8/5 from 208 reviews

What hoteliers love

Responsive Customer Support 100% positive

Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.

Onboarding Expertise 100% positive

The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.

Technical Efficiency 100% positive

Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.

Where hoteliers push back

Improvement Suggestions 67% negative

Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.

Customization and Feature Development 67% negative

While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.

Ranks higher for

Other #16 vs #58
Oc #13 vs #77

Unique capabilities

Channel Manager Revenue management module Booking Engine Mobile App Guest Communication (SMS Messaging)
4.4/5 ease of use 4.4/5 support 32 integrations
Visit Website
Host Hotel Systems
Host Hotel Systems
4.5/5 from 2 reviews

Unique capabilities

On premise Integrated ID & Passport Scanner ID Scanning & Registration Pre-fill Lobby Kiosk Rules Based Room Assignments
4.5/5 ease of use 4.0/5 support 44 integrations
Visit Profile

Where the ratings diverge most

Overall Rating eviivo 0.9 vs 0.0 (+0.9)
Customer Support eviivo 4.4 vs 4.0 (+0.4)

Frequently Asked Questions About eviivo Suite™ PMS vs Host Hotel Systems

Can eviivo Suite™ PMS replace Host Hotel Systems?

It depends on your requirements. eviivo Suite™ PMS and Host Hotel Systems share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Host Hotel Systems offers 44. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do eviivo Suite™ PMS or Host Hotel Systems offer a free plan?

eviivo Suite™ PMS: No. Host Hotel Systems: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank eviivo Suite™ PMS and Host Hotel Systems?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Host Hotel Systems has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get personalized product recommendations

Product recommendations advisor

Ghostel icon

Let´s lookup your hotel information