The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 452 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines when it comes to responsive customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Employee Messaging.
Hotelogix shines in ease of use and customer support — especially for brand properties (4.9/5) , with exclusive features like Guest CRM and Guest profiles.
Side-by-side ratings based on 452 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 244 |
After analyzing 452 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Hotelogix users highlight 24/7 support network, reporting and analytics, user interface design. Click any theme to see what reviewers say.
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Responsive Customer Support
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24/7 Support Network
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Onboarding Expertise
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Reporting and Analytics
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Technical Efficiency
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User Interface Design
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Booking and Reservation Efficiency
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Front Desk Operations
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Improvement Suggestions
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Potential Improvements
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Customization and Feature Development
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POS Integration Issues
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Room Assignment Flexibility
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | #9 130 reviews |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | #12 66 reviews |
| Large (75-199 rooms) ▾ | #20 8 reviews | #9 14 reviews |
| X-Large (200+ rooms) | #18 2 reviews | #16 3 reviews |
By Property Type
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| Boutique ▾ | #19 41 reviews | #10 104 reviews |
| Luxury ▾ | #16 38 reviews | #8 95 reviews |
| Branded / Chain ▾ | #19 21 reviews | #11 45 reviews |
| Extended Stay ▾ | #10 18 reviews | #12 20 reviews |
By Region
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| North America ▾ | #15 39 reviews | #19 24 reviews |
| Europe ▾ | #6 142 reviews | #28 12 reviews |
| Asia Pacific ▾ | #33 2 reviews | #4 144 reviews |
| Middle East ▾ | #29 1 reviews | #6 13 reviews |
Choosing the right property management system (PMS) is crucial for your hotel’s operational success and guest satisfaction. Both eviivo Suite™ PMS and Hotelogix aim to streamline your tasks, improve revenue, and enhance guest experiences but approach these goals differently. While eviivo is more established with a focus on independent and small properties, Hotelogix offers a broader suite of features with a global reach. Which one aligns better with your hotel’s needs?
eviivo Suite™ and Hotelogix both address core hotel management challenges, including reservations, distribution, and guest communication. However, eviivo’s focus on small to medium independent properties and vacation rentals contrasts with Hotelogix’s broader approach, serving both independent and larger hotels with extensive feature sets. Notably, eviivo boasts a higher number of recent reviews, reinforcing its current relevance.
eviivo’s strengths lie in its ease of use for small operators and its integrations with major OTAs like Booking.com and Expedia. Conversely, Hotelogix excels in offering advanced tools like revenue management, guest CRM, and multi-currency support, appealing to hotels seeking comprehensive control. How critical are specialized features versus ease and speed of deployment for your team?
If your hotel is a small independent property, vacation rental, or boutique, eviivo’s user-friendly platform and proven track record in the UK make it the logical choice. Its straightforward onboarding and extensive OTA integrations suit operators looking for quick setup and reliable performance. Conversely, if your property is part of a larger chain or requires advanced revenue management, guest profiles, and multi-currency support, Hotelogix’s extensive feature suite and global presence make it more suitable.
Hotelogix’s higher ratings from recent reviews suggest it’s better at satisfying hotels that prioritize detailed control, automation, and multi-property management. Your team should weigh whether simplicity or feature depth better supports your growth ambitions.
eviivo scores a 4.43/5 for ease of use and has a long-standing reputation for simplicity, especially in the UK market. Its onboarding process is praised for guiding hotels smoothly into the platform, with support tailored to small operators. Some users note its interface could be more modern, but overall, it remains accessible.
Hotelogix, with a slightly higher rating of 4.73/5, is known for its intuitive design and quick learning curve. Its mobile app and interface are designed for quick navigation, which benefits staff managing multiple tasks on the go. Support responsiveness and onboarding are also highly rated, easing staff adoption. Edge: Hotelogix.
eviivo offers 48 shared features and three unique ones, such as employee messaging, SOC2 compliance, and automated reminders, tailored for small and vacation rental properties. Its specialized features cater to independent hoteliers, with strengths in integration and guest communication.
Hotelogix, with 48 shared features and seven unique functionalities, provides guest CRM, multi-currency, ID scanning, and rules-based room assignments—more suited for larger or multi-property hotels. It also includes a wellness module, which eviivo lacks. Edge: Hotelogix.
eviivo’s support scores 4.42/5 and enjoys praise for personalized assistance, especially during onboarding. Users like the responsiveness and knowledge of support staff, which helps maximize platform benefits.
Hotelogix outperforms slightly with a 4.77/5 rating, with many reviews emphasizing prompt, effective, and friendly support. Users highlight dedicated teams that resolve issues quickly, making daily operations smoother. Edge: Hotelogix.
eviivo integrates with 32 verified partners, including experience hotel platforms, channel managers, and pricing tools. Shared integrations with Hotelogix include TripAdvisor and eRevMax, but eviivo’s broader partner list gives it an edge for smaller operators relying on diverse OTA connections.
Hotelogix works with 25 verified partners, including major OTAs like SiteMinder and Xperium, focusing on scalability for larger hotels. Its integrations are strong but less extensive than eviivo’s for niche markets. Edge: eviivo.
eviivo’s review score (0.93/5) significantly trails behind Hotelogix’s 4.8/5, reflecting the more recent and plentiful reviews for Hotelogix. Larger hotels and chains especially rate Hotelogix highly for its functionality, customer support, and features.
eviivo’s reviews mainly praise ease of use and integrations for small properties but also include critical feedback about past mishandling during conversions. Hotelogix’s recent reviews highlight its reliability and comprehensive support, making it the preferred choice for most hotel types today. Edge: Hotelogix.
eviivo’s pricing starts at $700 per month, with no free tiers or trial options, positioning it as a premium offering for small to medium properties. Hotelogix does not publicly list specific prices, but its modular approach suggests a flexible, scalable pricing structure, often tailored to larger groups.
Exact costs for Hotelogix vary based on selected modules and property size, but overall, it can be more cost-effective for larger hotels seeking extensive features. For small properties, eviivo’s flat fee might be simpler to budget.
eviivo Suite™ shines in its simplicity and ease of use, especially for small independent properties and vacation rentals. It excels at quick setup, OTA integrations, and guest communication, making it ideal for operators prioritizing straightforward management and rapid deployment.
Hotelogix offers a broader array of features, including advanced revenue management, guest CRM, and multi-property controls. Its more recent reviews and higher user ratings reflect a platform better suited for larger, growing hotels or chains seeking comprehensive control.
If your hotel is a small independent operation or vacation rental, go with eviivo for its ease and familiar integrations. For larger hotels and chains needing robust automation, revenue tools, and multi-property management, Hotelogix is the stronger choice. In today’s market, Hotelogix’s recent review performance makes it the more reliable platform for most hoteliers.
According to HTR's product database, eviivo Suite™ PMS and Hotelogix share 48 features. Here are the key differences — features one has that the other lacks.
| Feature |
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| Automated reminders | ||
| Employee Messaging | ||
| Guest CRM | ||
| Guest profiles | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Multi-currency | ||
| Rules Based Room Assignments | ||
| SOC2 Complaint |
We analyzed 10 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor, and overall reservation costs. We no longer have to worry if every s..."
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Ranks higher for
Unique capabilities
What hoteliers love
The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operatio... The 24/7 support network is a standout feature, often resolving issues promptly. This reliability in assistance is highly valued by users for operational continuity.
Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotel... Users frequently praise Hotelogix for its reporting and analytics capabilities. The software provides instant access to crucial reports, helping hotels with revenue forecasting and strategic planning.
While the interface is generally praised for its ease of use, some reviews suggest improvements in design for a more streamlined user experience.
Where hoteliers push back
Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced edi... Users noted areas for potential improvement, including the need for enhancements in the finance and store modules, and suggestions for an advanced editing feature.
Some users encounter syncing issues with the POS system, although these are generally resolved quickly with support intervention.
Ranks higher for
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Hotelogix share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Hotelogix offers 25. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Hotelogix leads in ease of use at 4.7/5 vs 4.5/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Hotelogix: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and Hotelogix has 84. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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