eviivo Suite™ PMS vs. Jonas Chorum:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operational efficiency, guest experience, and revenue management. Both eviivo Suite™ PMS and Jonas Chorum aim to simplify hotel management, but they differ markedly in user feedback, feature sets, and regional presence. Your decision hinges on what your hotel needs most: comprehensive global reach and a proven track record or tailored features and robust reporting capabilities. Are you ready to find the better fit for your property?

Is eviivo Suite™ PMS or Jonas Chorum Better for Hotels?

eviivo Suite™ and Jonas Chorum both serve as central hubs for managing reservations, guest communications, and online distribution. While eviivo’s platform is renowned for its extensive integrations, ease of use, and large global footprint, Jonas focuses on delivering detailed reporting, check-in efficiency, and flexible device access. The key question is whether your hotel prioritizes broad online connectivity and user-friendly management or detailed operational insights and mobile flexibility.

eviivo’s strength lies in its widespread adoption among independent hotels and vacation rentals, especially in Europe and North America, with over 28,000 accommodations. Conversely, Jonas has a smaller but highly rated user base, predominantly in North America, with a focus on branded and resort hotels. Both systems support core PMS functions, but eviivo’s recent reviews underscore its better recent user feedback and larger community. Do you value proven global use or specialized, local features?

eviivo Suite™ PMS vs Jonas Chorum: Which Should Your Hotel Choose?

If you need a PMS that handles multi-property management, integrates with 32 verified partners, and offers multi-currency, multilingual features, eviivo is the clear choice. It is especially suitable if your hotel relies heavily on online travel agencies and wants a mobile app for remote management. On the other hand, Jonas is better suited if your hotel prioritizes detailed reporting, group booking management, and staff mobility, especially if your property is part of a branded chain or resort.

For small independent hotels or vacation rentals seeking automation and broad OTA reach, eviivo’s large deployment and recent reviews make it the more trusted option. If your hotel is a larger, branded property with complex operational needs and requires deep data insights, Jonas’s high user ratings and comprehensive reporting are compelling. Which features align more closely with your operational priorities?

Is eviivo Suite™ PMS or Jonas Chorum Easier to Use?

eviivo’s ease of use is reflected in its 4.43/5 rating, with users praising its straightforward interface and quick onboarding. Reviewers mention its simple reservation management and integration with booking channels, although some note the interface design could be more modern. The recent reviews highlight that support during onboarding is highly responsive, easing the transition.

Jonas Chorum boasts a similar score of 4.35/5, with users appreciating its intuitive navigation and mobile access. Many reviews emphasize its straightforward check-in process and report that staff adoption is quick, reducing training time. However, some users report occasional system freezes that cause operational hiccups.

Edge: eviivo.

Which Has Better Features: eviivo Suite™ PMS or Jonas Chorum?

eviivo provides 44 shared core features, including multi-currency, multi-lingual, guest CRM, native email marketing, and integrated payment terminals—features that Jonas lacks. eviivo’s unique offerings like gift vouchers and centralized messaging give it an edge for marketing and guest engagement.

Jonas offers key features that eviivo does not, such as ID scanning, rules-based room assignments, a spa & wellness module, and a lobby kiosk—appealing for hotels with specific operational needs. Despite fewer total features, Jonas's focus on operational tools benefits resorts and branded hotels.

Edge: eviivo.

Which Has Better Customer Support: eviivo or Jonas?

eviivo’s support scores of 4.42/5 reflect responsiveness praised across reviews, with comments like, “Support staff provides exemplary assistance, especially during onboarding.” However, some users wish for more customization options and mobile app updates.

Jonas’s 4.6/5 rating and positive reviews highlight its responsive and knowledgeable customer service, with specific praise for its proactive responsiveness during system freezes. Users appreciate the personalized support, which minimizes downtime.

Edge: Jonas.

Which Do Hoteliers Rate Higher: eviivo or Jonas?

eviivo’s overall rating of 0.93/5 (a low score indicating many poor reviews) is driven by frequent recent negative feedback, including service outages and conversion issues, despite its large user base. Its review count (191) and recent review activity (20 in the last 6 months) suggest more recent dissatisfaction.

Jonas, with a high rating of 4.59/5 based on just 24 reviews—none in the last six months—receives more recent positive feedback. Hotels across segments, especially branded and resort properties, rate Jonas highly for reliability and usability.

Edge: Jonas.

How Much Do eviivo and Jonas Cost?

eviivo charges a flat base fee of $700 per month without a trial, with no additional implementation fees. Pricing details for Jonas are not publicly disclosed, but it does not appear to operate with a flat monthly fee, likely involving custom quotes based on property size and features.

Both systems do not mention free trials, so your hotel should inquire directly for tailored pricing—though eviivo’s transparent flat-rate model simplifies budget planning.

What Type of Hotel Should Use eviivo?

• Hotels that rely heavily on online distribution channels, including OTAs like Expedia, Booking.com, and Airbnb.
• Hotels seeking multi-currency and multilingual support for international guests.
• Vacation rentals, B&Bs, guesthouses, and small resorts wanting a comprehensive, all-in-one platform.
• Hotels prioritizing automation, guest messaging, and email marketing tools.

Not ideal if your hotel requires detailed operational control beyond booking management or if you’re looking for a highly customizable system.

What Type of Hotel Should Use Jonas?

• Branded hotels and resorts that need robust reporting and group booking management.
• Hotels seeking integrated point-of-sale for retail and restaurant operations.
• Hotels where staff mobility and remote access are critical, especially with mobile apps.
• Properties that want detailed, customizable reports and control over operations.

Not ideal if your hotel’s primary concern is extensive OTA integration or multi-language features, as Jonas’s regional presence is limited to North America.

eviivo Suite™ vs Jonas Chorum: The Bottom Line for Hotels

eviivo is a flexible, globally used PMS ideal for independent hotels, vacation rentals, and small chains needing broad OTA integration and automation. Its recent reviews reinforce its strength in ease of use, multi-channel management, and guest engagement features.

Jonas offers a highly rated, stable system with excellent reporting, group management, and mobile capabilities suited for branded properties and resorts. Its customer service and reliability are frequently praised, but it’s more regionally focused and less feature-diverse.

Choose eviivo if your hotel needs broad OTA reach and automation; opt for Jonas if operational reporting, group features, and staff mobility are your priorities. Which aligns best with your hotel’s strategic goals?

This comparison is based on the latest review data, highlighting recent trends and user feedback. For tailored pricing and live demos, contact each provider directly.