The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Ancillary revenue tracking.
ManCloud shines .
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $700/mo | From $700/mo |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while ManCloud users highlight . Click any theme to see what reviewers say.
|
|
|
|---|---|
| Pros | |
|
+
Responsive Customer Support
▾
|
|
|
+
Onboarding Expertise
▾
|
|
|
+
Technical Efficiency
▾
|
|
|
+
Booking and Reservation Efficiency
▾
|
|
| Cons | |
|
−
Improvement Suggestions
▾
|
|
|
−
Customization and Feature Development
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
|
|---|---|---|
| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
| Segment |
|
|
|---|---|---|
| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
| Segment |
|
|
|---|---|---|
| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and Lobbi Hotel Software hinges on what your hotel needs most. Both products aim to streamline operations and improve guest experiences, but their approaches and feature sets differ significantly. eviivo is an established platform with a robust user base and extensive features, while Lobbi offers a simpler, more streamlined interface for basic management. How do their strengths and weaknesses match your hotel's priorities?
eviivo Suite™ dominates in overall ratings, review volume, and recent customer feedback, making it the more reliable choice for hotels seeking a comprehensive management system. With 191 reviews and a recent 20 reviews in the last six months, eviivo’s latest data is more current and trustworthy. In contrast, Lobbi has no reviews or recent feedback, signaling a lack of user validation.
eviivo offers a broad feature set with 36 features exclusive to its platform, including channel management, revenue modules, booking engine, and guest communication tools. Lobbi, however, provides basic reservation and operational management without advanced features. Are you looking for a full suite of capabilities or a simple, easy-to-use system? That’s the key question.
If your hotel needs a versatile, feature-rich PMS capable of handling multi-property management, global distribution, and guest engagement, go with eviivo. It’s ideal for independent hotels, vacation rentals, B&Bs, and small hotel groups aiming to grow and automate.
If your team prefers straightforward booking management and minimal operational complexity, Lobbi might be suitable. Its simplified interface is better for small hotels or newly digitizing properties that don’t require extensive integrations or advanced features. For hotels prioritizing growth and automation, eviivo’s in-depth tools are the clear choice.
eviivo scores 4.43/5 for ease of use, supported by a strong onboarding experience rated 4.38/5 and numerous positive reviews praising its user-friendly interface. Customers highlight its intuitive reservation management and mobile app, with many noting that staff adoption is smooth once the initial training is complete.
Lobbi, with no available ratings or reviews, cannot be confidently assessed for usability. Its simple interface suggests it might be easier for very small teams or basic management needs, but without user feedback, this remains unverified.
Edge: eviivo Suite™.
eviivo offers 36 features exclusive to its platform, including channel management, revenue management, online check-in, guest messaging, integrated payment solutions, and mobile apps. These tools support complex operations, multi-channel distribution, and personalized guest communication.
Lobbi provides only core reservation and operational features without advanced modules or integrations. It lacks many of the automation, marketing, and revenue tools present in eviivo.
Edge: eviivo Suite™.
eviivo’s customer support is highly rated at 4.42/5, with many reviews emphasizing its responsiveness and expert onboarding assistance. Users frequently mention support staff’s dedication, often citing quick resolution times and proactive guidance.
Lobbi has no available support ratings or reviews, making it impossible to assess its customer service quality. Given the lack of feedback, eviivo’s support is the safer choice for hotels needing reliable help.
Edge: eviivo Suite™.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and Airbnb, as well as revenue management and payment systems such as PriceLabs and Canary Technologies. Its extensive partner network supports complex distribution and operational needs.
Lobbi offers only 10 verified integrations, mainly with local or regional systems like SiteMinder and Lightspeed, limiting its capacity for broad distribution and automation.
Edge: eviivo Suite™.
eviivo’s recent reviews show a high likelihood to recommend at 95%, with a rating of 0.93/5 overall, driven by extensive feedback from a diverse hotel base. Vacation rentals, B&Bs, and independent hotels appreciate its versatility, with some users like Hotel Garni Seestern praising its ease of use and integration.
Lobbi lacks reviews and ratings, so there’s no recent data to gauge user satisfaction. The absence of feedback suggests less proven adoption and trust.
Edge: eviivo Suite™.
Both products are priced at a $700 base fee, with no freemium, monthly, or implementation charges listed. This parity simplifies budgeting, but the overall value depends on the features and support included.
eviivo’s pricing is straightforward, with a clear structure, while Lobbi’s lack of detailed pricing data makes it difficult to compare beyond the base fee.
eviivo is a comprehensive property management platform with a proven track record, extensive features, and a large user base. Its recent reviews and high ratings confirm its reliability and ongoing support, making it well-suited for hotels seeking growth and operational efficiency.
Lobbi offers a simplified, easy-to-use system that might fit small properties with basic needs. However, the lack of recent reviews or detailed feature offerings limits its appeal to hotels planning to scale or requiring advanced management capabilities.
For most hotels looking to optimize operations and grow, eviivo’s broad set of tools and proven support make it the better choice. If your needs are minimal and you prioritize simplicity, Lobbi could work—but beware of the limited validation and features.
According to HTR's product database, eviivo Suite™ PMS and Lobbi Hotel Software share 15 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
|
|---|---|---|
| Ancillary revenue tracking | ||
| Booking Engine | ||
| Channel Manager | ||
| Mobile App | ||
| Online 24/7 support | ||
| Revenue management module |
Showing top differences. 24 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Lobbi Hotel Software share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Lobbi Hotel Software offers 10. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Lobbi Hotel Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 87 and ManCloud has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor