The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 208 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
eviivo shines in ease of use and customer support — especially for Vacation Rentals & Villas properties (0.0/5) , with exclusive features like Revenue management module and Employee Messaging.
Resly shines , with exclusive features like Lobby Kiosk.
Side-by-side ratings based on 208 verified hotelier reviews on HTR.
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| Starting Price | From $700/mo | Contact sales |
| Verified Reviews | 208 | 0 |
After analyzing 208 verified reviews, eviivo users most value its responsive customer support, onboarding expertise, technical efficiency, while Resly users highlight . Click any theme to see what reviewers say.
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Responsive Customer Support
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Onboarding Expertise
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Technical Efficiency
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Booking and Reservation Efficiency
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Improvement Suggestions
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Customization and Feature Development
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #15 54 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #23 23 reviews | — |
| Large (75-199 rooms) ▾ | #20 8 reviews | — |
| X-Large (200+ rooms) | #18 2 reviews | — |
By Property Type
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| Boutique ▾ | #19 41 reviews | — |
| Luxury ▾ | #16 38 reviews | — |
| Branded / Chain ▾ | #19 21 reviews | — |
| Extended Stay ▾ | #10 18 reviews | — |
By Region
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| North America ▾ | #15 39 reviews | — |
| Europe ▾ | #6 142 reviews | — |
| Asia Pacific | #33 2 reviews | — |
| Middle East | #29 1 reviews | — |
Choosing between eviivo Suite™ PMS and Resly PMS hinges on your hotel’s size, location, and operational needs. Both platforms aim to streamline your property management, but eviivo dominates in reviews, regional presence, and feature set, making it the more proven option for most hoteliers. Resly, however, might appeal if your focus is on management rights or short-term rentals in specific markets, despite its limited review data. Which system will best serve your unique requirements?
eviivo Suite™ PMS stands out with nearly 200 reviews, a high overall rating, and comprehensive features tailored for a variety of property types worldwide. Resly PMS, with zero reviews and a smaller feature pool, remains untested at scale. If data-driven confidence weighs heavily in your decision, eviivo is the clear leader.
Both products address core property management needs—booking, guest communication, and channel management—but they diverge significantly in market presence and feature depth. eviivo offers an all-in-one cloud-based platform with robust integrations, automation, and AI tools, backed by extensive user feedback and a strong international footprint. Resly, designed mainly for management rights and short-term rentals, emphasizes simplified trust accounting and ease of use, though it lacks wide-scale user validation. Do you prefer a trusted, feature-rich platform or a niche solution still gaining recognition?
If your hotel operates in Europe, North America, or Central America, and requires a multi-property system with extensive integrations, eviivo is the superior choice. Its diverse customer base includes independent hotels, B&Bs, vacation rentals, and resorts, with over 20,000 accommodations relying on its features. Conversely, if your focus is solely on management rights or short-term rental management within Asia Pacific or smaller portfolios, Resly’s simplified system may suffice. However, given Resly’s lack of reviews and limited feature set, eviivo’s proven track record makes it the safer bet for most hoteliers.
eviivo scores 4.43 out of 5 for ease of use, with high marks for its onboarding process (4.38/5) and customer support (4.42/5). Reviewers praise its intuitive interface, especially for managing multiple properties and channels, alongside responsive support staff. Resly, with no available reviews or ratings, remains unverified on usability. Based on current data, edge: eviivo.
eviivo offers 41 shared features, including revenue management, automated night audits, integrated payments, multilingual support, and AI-powered guest messaging. It also provides unique features like Gift Vouchers and Employee Messaging, unmatched by Resly’s 4 exclusive features, such as ID scanning and rules-based room assignment. Resly’s feature set is limited and tailored for specific use cases, while eviivo’s extensive capabilities support diverse property types. Edge: eviivo.
eviivo’s support ratings (4.42/5) and positive review comments highlight its responsiveness and assistance during onboarding and daily operations. Users frequently commend its technical efficiency and proactive help, especially during system setup. Resly, lacking any review data or customer feedback, cannot be evaluated on support. Based on available information, edge: eviivo.
eviivo integrates with 32 verified partners, including major OTAs like Expedia, Booking.com, and TripAdvisor, plus industry leaders like Experience Hotel and PriceLabs. Resly, with just 2 verified partners, has limited integration options, sharing only RoomPriceGenie. If seamless connectivity with industry-standard channels is vital, eviivo’s extensive partner network is the clear advantage. Edge: eviivo.
eviivo’s 191 reviews in the last six months, with a 93% overall rating and a 95% likelihood to recommend, demonstrate strong satisfaction across diverse segments, especially vacation rentals and B&Bs. Resly has no reviews, making it impossible to gauge user sentiment or satisfaction. For hotel operators seeking proven, highly-rated software, eviivo’s reputation is far superior. Edge: eviivo.
eviivo charges a base fee of $700 per month without a freemium option or tiered pricing, and no implementation fee is listed. Resly’s pricing remains undisclosed, which complicates direct comparison. Given eviivo’s transparent pricing and established value, it’s a more predictable investment. Resly’s costs are unknown, making eviivo the more reliable choice for budget planning.
eviivo is the more comprehensive platform, backed by nearly 200 recent reviews and a 93% satisfaction rating. Its broad feature set, extensive integrations, and international presence make it suitable for a wide range of property types and sizes. If your hotel values proven performance, ease of use, and a scalable system, eviivo is the clear choice.
Resly, while potentially appealing for management rights or short-term rentals in specific markets, lacks the review data and diverse features to confidently serve larger or more complex operations. Its limited integrations and absence of recent user feedback suggest it’s still emerging and untested at scale.
In summary, if you seek a reliable, feature-rich PMS with proven customer satisfaction and global reach, choose eviivo. If your needs are narrow, localized, or in a niche market with a small portfolio, Resly might work—but proceed carefully given its unverified reputation.
According to HTR's product database, eviivo Suite™ PMS and Resly PMS share 41 features. Here are the key differences — features one has that the other lacks.
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| Automated Space Optimization | ||
| Cloud based | ||
| Gift Vouchers | ||
| ID Scanning & Registration Pre-fill | ||
| Integrated ID & Passport Scanner | ||
| Lobby Kiosk | ||
| Multi-lingual | ||
| Online 24/7 support | ||
| Revenue management module | ||
| Rules Based Room Assignments |
Showing top differences. 2 more features differ between these products.
We analyzed 8 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"Because of the automation from the eviivo Suite, it saves me a huge amount of time. This time I can use on growing the business; working on the business instead of in the business...."
No published case study for this goal yet.
"Auf eviivo könnte ich heut gar nicht mehr drauf verzichten. Das Hotel ohne dieses Programm zu führen, scheint mir fast unmöglich, weil die Zeit, die ich jetzt erspart habe, die ich..."
No published case study for this goal yet.
"Aujourd’hui on a la possibilité de gérer l’ensemble de notre parc, que ce soit la tarification, le calendrier, la communication en un seul clic pour gérer plus de 50 appartements,..."
No published case study for this goal yet.
What hoteliers love
Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide e... Eviivo's customer support is frequently lauded for its responsiveness and efficiency. Support staff, such as Mr. Guetif, Joseph, and Xavier, provide exemplary assistance, which is crucial during the onboarding phase and when issues arise, enhancing overall user experience.
The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integrat... The platform offers expertise during the onboarding process, helping hotels integrate the system seamlessly. This guidance ensures consistent integration of information and optimal use of the PMS features, enhancing property management efficiency.
Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves o... Eviivo is recognized for its technical efficiency, enabling users to complete tasks faster and with fewer errors. This reduces downtime and improves operational workflow, ensuring a smooth experience for hotel management.
Where hoteliers push back
Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optim... Some users suggest improvements, particularly in expanding features such as mobile app development and more concrete daily usage tips to further optimize business operations and leverage the platform’s capabilities.
While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further... While users are generally satisfied, there are requests for more customization options, including web and mobile app enhancements, which would further suit specific operational needs and provide additional value.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. eviivo Suite™ PMS and Resly PMS share many core Property Management Systems features, but each has unique capabilities. eviivo Suite™ PMS offers 32 verified integration partners, while Resly PMS offers 2. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. eviivo Suite™ PMS leads in ease of use at 4.5/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
eviivo Suite™ PMS: No. Resly PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. eviivo has an HT Score of 86 and Resly has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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