eviivo Suite™ PMS vs. ResNexus PMS:
Which Is Right for You?

The Decision

Choosing the right property management system (PMS) can significantly impact your hotel's operations, guest experience, and profitability. Both eviivo Suite™ by eviivo and ResNexus PMS aim to streamline these areas, but they diverge in strengths and focus. eviivo, with its broader global presence and higher review volume, appears more established in the market, especially for independent and small-to-mid-sized properties. Which platform aligns better with your hotel's specific needs?

Is eviivo Suite™ or ResNexus PMS Better for Hotels?

eviivo Suite™ and ResNexus both provide tools to manage bookings, automate operations, and improve guest communication. eviivo’s system is widely used for diverse accommodations, from B&Bs and vacation rentals to unique properties like yurts and castles, especially across Europe and North America. ResNexus, in contrast, emphasizes automation features like contactless check-in, smart lock integration, and detailed analytics suited for hotels and larger properties. Given the recent reviews and the higher overall rating, eviivo’s larger user base suggests it is more trusted in the industry.

Are you seeking a system with extensive online travel agency (OTA) integrations and a proven track record? Or do you need advanced automation and guest engagement features? The choice hinges on your current operational complexity and expansion goals. Which platform will help your team operate more effectively tomorrow?

eviivo Suite™ vs ResNexus PMS: Which Should Your Hotel Choose?

If your hotel focuses on independent properties, vacation rentals, or boutique accommodations, eviivo’s comprehensive integrations—managing over 32 verified partners—and its international market presence make it a compelling choice. Its ease of use, quick onboarding, and mobile management are ideal for small teams or multi-property portfolios seeking simplicity.

If your hotel needs robust automation, detailed reporting, and features like contactless check-in or smart lock integration, ResNexus excels in those areas. Its high customer support ratings and dedicated marketing tools suit property managers aiming for operational efficiency and guest loyalty programs, especially in North America.

For hotels prioritizing broad OTA connectivity and flexible management, eviivo’s larger review count and more recent feedback give it a clear edge. Conversely, if your team values automation and detailed guest data analytics, ResNexus remains a strong contender.

Is eviivo Suite™ or ResNexus PMS Easier to Use?

eviivo boasts a user rating of 4.43/5 for ease of use, with many reviews praising its intuitive reservation management and straightforward onboarding process. Its mobile app—highlighted as a “godsend” by users—lets you manage bookings anywhere, anytime, with notifications and quick guest responses.

ResNexus, rated slightly higher at 4.72/5, is praised for its clean interface, simplified reservation adjustments, and well-designed website templates. Its user support and onboarding are also highly rated, making it easier for staff to adapt quickly.

Edge: ResNexus.

Which Has Better Features: eviivo Suite™ or ResNexus PMS?

eviivo offers 48 shared features, including its integrated CRS, shift planning, and SOC2 compliance, alongside unique services like a guest messaging AI (eviivo Concierge). Its platform emphasizes multi-channel distribution, automation, and extensive integrations with global OTAs.

ResNexus features fewer shared functionalities but excels in unique offerings like a lobby kiosk, rules-based room assignments, and on-premise management. Its automation tools, guest messaging, and contactless check-in outperform in specific workflows.

Given the larger set of features and integrations, eviivo holds a slight advantage. However, ResNexus’s specialized automation tools may be more valuable for larger or tech-savvy properties.

Edge: eviivo Suite™.

Which Has Better Customer Support: eviivo Suite™ or ResNexus PMS?

eviivo’s support scores are strong at 4.42/5, with reviews citing quick, helpful responses and onboarding expertise. Many users highlight the proactive assistance of reps like Xavier and Joseph, especially during system setup and troubleshooting.

ResNexus scores even higher at 4.86/5, with reviews emphasizing the personalized attention and responsiveness of its small support team. Users appreciate the knowledgeable, friendly service that helps resolve issues swiftly.

Edge: ResNexus.

Which Has More Integrations: eviivo Suite™ or ResNexus PMS?

eviivo provides integrations with 32 verified partners, including major OTAs and tools like TripAdvisor, Guesttalk, and Hotelchamp. Its extensive channel management facilitates real-time sync across multiple booking platforms and payment gateways.

ResNexus offers 17 verified partners, including popular OTAs like Booking.com, Expedia, Airbnb, and Lightspeed. While its integration count is lower, it covers essential channels for North American markets and offers seamless synchronization.

Edge: eviivo Suite™.

Which Do Hoteliers Rate Higher: eviivo Suite™ or ResNexus PMS?

The recent reviews and overall ratings favor eviivo, with a 0.93/5 overall rating and 20 reviews in the last six months, reflecting active user feedback. Hoteliers commend its ease of booking, integration, and customer support, especially for independent and vacation rentals.

ResNexus, despite a higher support rating, has a 0/5 overall rating with no recent reviews, possibly indicating less recent user feedback or fewer active users. Its loyal customer base in North America values automation and support but lacks recent validation.

Edge: eviivo Suite™.

How Much Do eviivo Suite™ and ResNexus PMS Cost?

eviivo charges a base price of $700 per month, with no freemium or trial options listed, making it a predictable cost for small to mid-sized properties. Its pricing reflects its extensive features and integrations.

ResNexus is priced at $800 per month, also without free trial or freemium options. Its slightly higher price may be justified by its automation features and dedicated support in North America.

Both platforms’ costs are comparable, but eviivo’s larger feature set and international presence may offer better value for diverse property types.

What Type of Hotel Should Use eviivo Suite™?

• Hotels that operate independently or as part of a small chain, especially in Europe or North America.
• Vacation rentals, villas, cottages, and unique accommodations like yurts or boats.
• Properties seeking extensive OTA integrations and multi-channel management.
• Teams that want a mobile-friendly system with easy onboarding and strong support.

Not ideal if your hotel relies heavily on customized workflows or requires a highly specialized automation platform.

What Type of Hotel Should Use ResNexus?

• Small to medium-sized hotels, inns, and bed & breakfasts focused on automation.
• Properties emphasizing contactless check-in, smart lock integration, and robust guest messaging.
• Hotels prioritizing detailed analytics, marketing, and loyalty management.
• North American properties seeking dedicated support and continuous feature updates.

Not ideal if your property needs extensive global OTA integrations or operates primarily outside North America.

ResNexus vs eviivo Suite™: The Bottom Line for Hotels

In essence, eviivo is the more established and widely reviewed platform, especially suited for independent hotels, vacation rentals, and properties seeking broad OTA integration. Its larger review count and recent feedback confirm its reliability and global presence, making it a safer choice for diverse property portfolios.

ResNexus excels in automation, guest engagement, and support, especially for North American hotels aiming for operational efficiency. Its higher customer satisfaction ratings and niche features make it a strong pick for properties that prioritize automation and personalized service.

If your priority is a globally trusted platform with extensive integrations and proven scalability, go with eviivo. However, if your focus is on automation, detailed analytics, and personalized guest experiences within North America, ResNexus offers compelling advantages.