The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 172 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Exely shines in ease of use and customer support — especially for brand properties (0.0/5) , with exclusive features like Mobile optimized/responsive and Post-stay emails.
Getaroom shines .
Side-by-side ratings based on 172 verified hotelier reviews on HTR.
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| Starting Price | From $200/mo | Contact sales |
| Verified Reviews | 172 | 0 |
After analyzing 172 verified reviews, Exely users most value its support and responsiveness, booking engine effectiveness, direct booking enhancement, while Getaroom users highlight . Click any theme to see what reviewers say.
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Support and Responsiveness
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Booking Engine Effectiveness
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Direct Booking Enhancement
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Channel Manager Synchronization
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Customization and Flexibility
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Integration and Advanced Features
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Guest Experience Concerns
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How each product ranks among Booking Engine vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
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Getaroom |
|---|---|---|
| Small (10-24 rooms) ▾ | #15 34 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #11 64 reviews | — |
| Large (75-199 rooms) ▾ | #22 5 reviews | — |
| X-Large (200+ rooms) ▾ | #8 6 reviews | — |
By Property Type
| Segment |
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Getaroom |
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| Boutique ▾ | #15 35 reviews | — |
| Luxury ▾ | #15 28 reviews | — |
| Branded / Chain ▾ | #16 17 reviews | — |
| Extended Stay ▾ | #16 9 reviews | — |
By Region
| Segment |
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Getaroom |
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| North America | #24 2 reviews | — |
| Europe ▾ | #25 11 reviews | — |
| Asia Pacific ▾ | #4 79 reviews | — |
| Middle East ▾ | #2 17 reviews | — |
Choosing the right booking engine for your hotel hinges on understanding how each platform addresses your operational needs and guest experience expectations. Exely Booking Engine by Exely and Getaroom are designed to streamline reservations, but they serve different hotel profiles and come with distinct strengths. Your decision should reflect your hotel’s size, regional presence, and specific priorities.
Exely boasts a robust feature set, extensive regional coverage, and positive recent reviews, positioning it as a reliable choice for hoteliers seeking direct booking growth. Conversely, Getaroom lacks recent reviews and a visible market presence, making it harder to assess its current performance and suitability for your hotel.
Both platforms aim to enhance reservations and reduce reliance on OTAs, but their approaches differ sharply. Exely provides a comprehensive suite of tools, extensive integrations, and a strong focus on marketing features, making it well-suited for hotels aiming to increase direct bookings. Getaroom, on the other hand, offers a large inventory and AI-driven decision support, but its lack of recent reviews and limited regional presence cast doubt on its current effectiveness.
Exely’s recent reviews highlight ease of use, excellent support, and a high likelihood of recommendation, indicating active development and customer satisfaction. Getaroom’s absence of recent feedback makes it difficult to gauge whether it still meets hotelier needs as effectively as Exely. Are you prepared to trust a platform with no recent user data?
If your hotel prioritizes direct bookings, advanced features, and regional support, go with Exely. It’s especially suitable for independent hotels and chains that want extensive customization, multi-lingual options, and strong integration capabilities.
If your hotel’s focus is on finding accommodation options for travelers, corporate clients, or travel agencies, and you value a broad inventory and AI-driven recommendations, Getaroom might appeal. However, note its lack of recent reviews and limited market presence, which could hinder confidence in its ongoing support.
For hoteliers in North America, Europe, or Asia Pacific seeking a proven, well-supported platform, Exely’s recent user feedback makes it the more dependable choice. Conversely, if your hotel operates in a niche market or relies heavily on third-party travel agents, you may need to further verify Getaroom’s current standing.
Exely’s user ratings are impressive, with a 4.91/5 ease of use score based on 144 reviews, and a recent review count of 63 in the last six months. Users praise its intuitive dashboard, straightforward management of rates and availability, and proactive support team.
Getaroom has no recent reviews or publicly available ratings, making it impossible to evaluate its usability today. Its lack of recent feedback suggests it either has limited market traction or has not maintained a user community for support.
Edge: Exely.
Exely offers 29 unique features, including mobile optimization, multi-room bookings, rate plan comparisons, automated emails, and extensive payment integrations like PayPal, Stripe, and Google Hotel Ads. Its features support flexible rates, discounts, and multi-currency options, giving your team comprehensive control over the booking process.
Getaroom provides no publicly listed features, which raises questions about its capabilities and customization options. Without specific feature data or recent reviews, it’s clear that Exely’s feature set is more extensive and suitable for hotels seeking advanced booking management.
Edge: Exely.
Exely’s customer support scores are outstanding, with a 4.96/5 rating based on recent reviews, and a 98% likelihood to recommend. Users commend their prompt responses, helpfulness, and proactive engagement, which enhances user confidence and operational stability.
Getaroom has no recent reviews or ratings, and thus, there is no current data to assess support quality. The absence of recent feedback suggests that the product may lack active support or has limited user engagement.
Edge: Exely.
Exely integrates with 8 verified partners, including major players like Booking.com, Oracle Hospitality, IDeaS, and Mews, allowing a smooth connection to channel managers, PMS, and third-party systems. These integrations enhance operational efficiency and data consistency.
Getaroom lists only one verified partner, Yanolja Cloud, which limits its connectivity and potential for seamless data flow. The broader integration ecosystem of Exely makes it more adaptable to your existing hotel management stack.
Edge: Exely.
Exely’s recent reviews—63 in the last six months—highlight high satisfaction, with a 98% likelihood to recommend and a 4.91/5 ease of use score. Its core user base, including boutique, city center, and resort hotels, consistently praises its reliability and support.
Getaroom has no recent reviews, making it impossible to determine current hotelier sentiment. This lack of recent feedback indicates that Exely is the better-rated, more trusted platform among hotel operators today.
Edge: Exely.
Exely charges a straightforward $200 monthly flat fee, with no implementation or setup costs and no free tier. Its pricing is transparent and predictable, especially for hotels looking to control operating expenses.
Getaroom’s pricing details are not publicly available, which complicates budget planning. The lack of transparent costs makes it harder to evaluate value without direct vendor engagement.
Not ideal if your hotel has minimal online booking needs or operates in a very niche segment without focus on digital marketing.
Not ideal if you need a proven, actively supported platform with recent user reviews and regional presence.
Exely offers a comprehensive, well-supported booking engine that has demonstrated its value through recent hotelier reviews, especially in key markets. Its extensive feature set, integrations, and regional coverage make it a solid choice for hotels looking to boost direct bookings and streamline operations.
Getaroom, with no recent feedback or transparent features, presents an uncertain option. It might be suitable for specific travel booking contexts, but without current data, it cannot be recommended over Exely.
If you're seeking a trustworthy, feature-rich platform with ongoing support, Exely clearly stands out. For hotels that need to verify current performance and offerings, further investigation into Getaroom’s present capabilities is advised.
According to HTR's product database, Exely Booking Engine and Getaroom share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
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Getaroom |
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| Conversion rate reports | ||
| Flexible dates | ||
| Mobile optimized/responsive | ||
| Multi-lingual | ||
| Multi-room bookings | ||
| Room substitutions |
Showing top differences. 17 more features differ between these products.
We analyzed 2 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.
"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."
No published case study for this goal yet.
"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."
No published case study for this goal yet.
What hoteliers love
Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a... Exely's support is lauded for its rapid response times and solution-oriented approach, contributing to an improved user experience. This is seen as a considerable strength of the product.
Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus con... Exely's booking engine is frequently praised for its user-friendliness, fast operation, and ability to enhance direct bookings significantly, thus contributing to revenue growth. It is deemed to have a powerful positive impact on the guest experience and conversion rates.
The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party... The software is commended for increasing direct bookings and lowering reliance on OTAs. This positively impacts hotel revenue by lowering third-party fees and providing a return on investment through efficient booking management.
Where hoteliers push back
A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more f... A recurring critical point among users is the limited customization options available, particularly in reporting and website design. Users seek more flexibility to adapt templates and reports to their needs.
Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a do... Users would like to see improvements in integration capabilities with other hotel management systems. Current integration limitations are seen as a downside restricting the platform's full potential.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Exely Booking Engine and Getaroom share many core Booking Engine features, but each has unique capabilities. Exely Booking Engine offers 8 verified integration partners, while Getaroom offers 1. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Exely Booking Engine leads in ease of use at 4.9/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Exely Booking Engine: No. Getaroom: No. Neither product currently offers a free tier. Most Booking Engine vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Exely has an HT Score of 93 and Getaroom has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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