Exely Booking Engine vs. Hotelchamp Booking Engine:
Which Is Right for You?

The Decision

Choosing between Exely Booking Engine and Hotelchamp Booking Engine hinges on your hotel’s specific needs, operational priorities, and growth ambitions. Both aim to boost direct bookings and improve the guest experience, but they differ significantly in market presence, feature sets, and user feedback.

Exely, with a robust and recent review base, outperforms Hotelchamp in customer satisfaction and recent performance metrics. The question remains: which platform aligns best with your hotel’s current goals and future plans?

Is Exely or Hotelchamp Better for Hotels?

Exely’s strengths are rooted in its comprehensive feature set, high user ratings, and extensive global presence. It boasts a 92.7/100 overall score, with 144 reviews—63 from the last six months—indicating strong recent satisfaction and ongoing product development.

Hotelchamp, on the other hand, has a smaller review footprint—only 3 reviews—making its data less current and less representative of typical user experiences. Despite a slightly higher ease of use score (5/5 vs. 4.91/5 for Exely), it lacks the depth of recent feedback and detailed ratings that bolster Exely’s credibility.

While both products aim to simplify the booking process, Exely emphasizes direct booking growth through tailored marketing tools and channel management. Hotelchamp focuses on creating a visually appealing, app-like booking experience designed to maximize conversions, but its limited recent reviews make it harder to gauge ongoing performance.

In essence, Exely offers a more proven, data-backed solution for hotels seeking a reliable, feature-rich booking engine. Hotelchamp might appeal if your primary focus is a sleek interface, but the lack of recent reviews diminishes confidence in its current capabilities.

Edge: Exely.

Exely vs Hotelchamp: Which Should Your Hotel Choose?

If your hotel needs to increase direct bookings with a proven, reliable platform, go with Exely. Its extensive feature set (including post-stay and pre-stay emails, payment options like PayPal and PayU) and a large user base across diverse regions make it suitable for independent hotels, luxury properties, and resorts aiming for revenue growth.

If your priority is offering a guest-centric, visually stunning booking journey with minimal redirects, Hotelchamp may be appealing. However, with only three reviews and a lack of recent feedback, its ability to deliver consistent results is less certain. Hotelchamp is better suited for properties that prioritize user interface aesthetics and are comfortable with less proven data.

For hotels seeking a platform with a track record of support, integrations, and ongoing updates, Exely remains the stronger choice. Conversely, if your hotel is experimenting with a new design-focused approach and can tolerate less proven performance, Hotelchamp could be considered.

Edge: Exely.

Is Exely or Hotelchamp Easier to Use?

Exely’s user interface is rated 4.91/5 based on user feedback, praised for its management dashboard and smooth handling of rates, availability, and reservations. Its onboarding experience scores 4.84/5, with users highlighting prompt support and clear explanations.

Hotelchamp scores a perfect 5/5 for ease of use, with customers describing its platform as intuitive, clean, and highly customizable. Support responsiveness is also rated at 5/5, with users appreciating quick assistance and helpful guidance.

While both are straightforward, Exely’s slightly lower ease-of-use rating reflects its broader feature complexity, which may require more initial learning. Hotelchamp’s simpler, app-like interface makes onboarding quicker and staff adoption easier.

Edge: Hotelchamp.

Which Has Better Features: Exely or Hotelchamp?

Exely offers 29 features, including room substitutions, post-stay emails, PayPal, and PayU, giving it a robust toolset. Notably, it supports marketing-specific features like upselling, promotions, and automatic guest re-engagement, which directly impact revenue.

Hotelchamp has 24 shared features with Exely but adds 10 unique tools: urgency messaging, price comparison widget, customizable exit modals, ADA compliance, and integrations with loyalty programs and Google Analytics. These features aim to enhance guest trust and personalization.

Exely’s strength lies in its marketing automation and direct booking tools tailored for hotel operations. Hotelchamp excels in creating an engaging, app-like booking flow designed to increase conversions and guest trust.

Edge: Exely.

Which Has Better Customer Support: Exely or Hotelchamp?

Exely’s support team scores 4.96/5, with reviews emphasizing prompt, friendly, and helpful responses. Customers appreciate the proactive approach and detailed explanations that facilitate smoother onboarding and issue resolution.

Hotelchamp also garners a perfect 5/5 support rating, with reviewers noting its responsiveness, helpfulness, and willingness to customize solutions. Its smaller user base means more personalized attention, but less volume-driven feedback.

Given the larger review count and recent activity, Exely’s support appears more consistently reliable and well-regarded across diverse property types.

Edge: Exely.

Which Has More Integrations: Exely or Hotelchamp?

Exely integrates with 8 verified partners, including major channel managers like Hotellab and IDeaS, with three shared partners such as Oracle Hospitality and Mews. This limits some connectivity options but ensures core systems are supported.

Hotelchamp offers 45 verified integrations, including popular channel managers, marketing tools, and booking platforms like WuBook and ReservHOTEL. Its broader integrations support more complex tech stacks and marketing channels.

While Hotelchamp’s extensive integrations provide flexibility, Exely’s core integrations cover most common hotel operations needs, especially for independent and boutique hotels.

Edge: Hotelchamp.

Which Do Hoteliers Rate Higher: Exely or Hotelchamp?

Exely’s recent reviews reflect a high satisfaction rate, with a Net Promoter Score (NPS) of 9.73/10 and 98% likelihood to recommend. Hotelier feedback highlights its ease of use, support quality, and direct booking success.

Hotelchamp’s limited recent reviews and a lower score of 9.33/10 suggest less recent user validation. The few reviewers mention its excellent support and intuitive interface but express a desire for more flexibility.

Considering the frequency and recency of reviews, Exely’s ratings are more representative of consistent performance.

Edge: Exely.

How Much Do Exely and Hotelchamp Cost?

Exely’s pricing is transparent at a $200 monthly flat rate, with no implementation fees or freemium options. Its straightforward model suits hotels seeking predictable costs.

Hotelchamp’s pricing is not publicly disclosed; it likely varies based on hotel size and customization needs, making direct comparison difficult. The absence of clear pricing details suggests it may be tailored and potentially more expensive.

For hotels prioritizing budget clarity and simplicity, Exely’s fixed rate provides peace of mind. Hotelchamp’s custom quotes might be better for larger properties or those with complex requirements.

Edge: Exely.

What Type of Hotel Should Use Exely?

• Hotels aiming to increase direct bookings through proven marketing tools.
• Independent properties seeking a flexible, feature-rich platform.
• Resorts and city center hotels looking for reliable channel management.
• Hotels that value strong support and ongoing updates.
• Teams that need automation in guest engagement.

Not ideal if:

• Your hotel relies heavily on a broad array of integrations not supported by Exely.
• You prioritize a sleek, minimal booking experience over feature depth.
• Your property is highly customization-dependent on analytics or website design.

Exely is best suited for hotels that want an all-in-one solution to boost revenue and simplify operations.

What Type of Hotel Should Use Hotelchamp?

• Hotels emphasizing a guest-centric, visually appealing booking journey.
• Properties looking for a sleek, app-like booking experience.
• Hotels with a strong focus on conversions and trust-building.
• Teams that value high ease of use and quick onboarding.
• Properties open to customizing the booking flow for branding.

Not ideal if:

• Your hotel needs extensive marketing automation or robust reporting.
• You require broad, deep integrations with existing management systems.
• Your hotel prefers a proven, data-backed platform with extensive recent reviews.

Hotelchamp is better for properties prioritizing guest experience and aesthetic appeal over extensive feature sets.

The Bottom Line for Hotels

Exely stands out as a mature, well-reviewed platform with a broad feature set, extensive support, and proven results. Its global presence and recent feedback demonstrate ongoing development and reliability, especially for independent hotels and resorts focused on revenue growth.

Hotelchamp offers a compelling, visually attractive booking experience, ideal for properties prioritizing guest trust and ease of use. However, its limited recent reviews and narrower feature set make it less suitable for hotels seeking proven, comprehensive solutions.

If your hotel prioritizes a feature-rich, supported, and recent solution for direct booking growth, Exely is your best choice. If aesthetic appeal and a smooth guest journey are paramount, and you’re comfortable with less proven data, consider Hotelchamp.

Edge: Exely.