Exely Booking Engine vs. Orbitz:
Which Is Right for You?

The Decision

Choosing the right booking engine is critical to your hotel's revenue and guest experience. Both Exely Booking Engine and Orbitz aim to streamline reservations, but they address different needs and markets. Exely specializes in direct booking optimization for hotels, while Orbitz is a broader travel platform covering flights, cars, and packages. Your choice hinges on whether you want a dedicated hotel booking system or a comprehensive travel marketplace.

Exely offers a feature-rich, highly rated platform with active support, whereas Orbitz’s presence is limited to its travel marketplace. Which product aligns better with your hotel’s strategic goals?

Is Exely Booking Engine or Orbitz Better for Hotels?

Exely Booking Engine is designed specifically for hotels seeking to increase direct bookings, providing tools to showcase offers, upsell services, and reconnect with guests who abandoned reservations. It boasts a very high user rating, with a 4.91/5 ease of use score and nearly perfect customer support ratings (4.96/5), supported by 144 reviews—more recent than Orbitz’s zero reviews.

Orbitz, on the other hand, functions as a travel aggregator enabling bookings across flights, cars, and packages. It has no user ratings or reviews, making it difficult to assess its effectiveness or suitability for your hotel. Given the lack of recent feedback, Orbitz’s relevance for hotel-specific booking needs is questionable.

In essence, if you need a specialized hotel booking engine focused on direct reservations, Exely clearly stands out. Orbitz appears more suited as a travel platform for individual consumers, not hotel operators. Are you looking for a dedicated, hotel-focused booking solution?

Exely Booking Engine vs Orbitz: Which Should Your Hotel Choose?

For hotels that want to boost direct reservations and improve operational control, Exely is the clear choice. Its extensive feature set, including multi-lingual support, multi-currency handling, and built-in marketing tools like post-stay emails and booking abandonment recapture, makes it highly adaptable for independent hotels and chains alike.

If your hotel prioritizes a seamless online booking experience with robust customization, go with Exely. Its active user base and recent reviews reinforce its reliability for property managers seeking tangible revenue gains.

Conversely, Orbitz may seem appealing for hotels wanting broad exposure on a large travel platform, but with no recent reviews or feature disclosures, it's difficult to recommend. Without confirmed hotel-specific functionalities or recent user feedback, Orbitz doesn’t match Exely’s proven track record.

In summary:

• Choose Exely if your goal is to drive direct bookings, streamline operations, and access advanced marketing tools.
• Consider Orbitz only if your hotel operates in a broader travel ecosystem and can leverage its marketplace, though evidence of effectiveness is lacking.

Is Exely Booking Engine or Orbitz Easier to Use?

Exely’s interface is rated 4.91/5, with users praising its intuitive dashboard, straightforward management of rates, availability, and reservations. The onboarding score of 4.84/5 indicates a smooth setup process, and recent reviews highlight its user-friendly design and proactive customer support.

In comparison, Orbitz has no publicly available user ratings or reviews, making it impossible to assess its ease of use or onboarding experience. Its broad travel scope suggests a complex portal that may not be tailored for hotel teams.

Edge: Exely.

Which Has Better Features: Exely or Orbitz?

Exely offers 29 exclusive features tailored for hotels, including mobile responsiveness, multi-room bookings, room substitutions, multi-lingual support, conversion reports, flexible date options, rate plan comparisons, special offers, booking abandonment tools, and integration with payment providers like PayPal, Stripe, and PayU. It also supports GDPR compliance, automated emails, and third-party integrations with platforms like Booking.com, Expedia, and TripAdvisor.

Orbitz, by contrast, provides a general travel aggregation platform with no documented features specific to hotel booking engines. Its lack of detailed feature disclosure means it cannot compete with Exely’s comprehensive suite.

Edge: Exely.

Which Has Better Customer Support: Exely or Orbitz?

Exely’s customer support scores 4.96/5, with recent reviews emphasizing prompt responses and helpfulness. Clients appreciate the dedicated support team, which is committed to resolving issues quickly and guiding hotel teams through onboarding and ongoing use.

Orbitz has no available support ratings or recent reviews, leaving its support quality uncertain. Given that customer support is critical for platform success, the absence of feedback heavily favors Exely.

Edge: Exely.

Which Has More Integrations: Exely or Orbitz?

Exely integrates with eight verified partners, including Hotellab, Oracle Hospitality, Mews, and Booking.com, offering seamless synchronization with major hotel management and booking platforms. Its extensive integrations ensure streamlined operations and data consistency.

Orbitz has no verified integrations or partnerships documented, limiting its ability to connect with hotel property management systems or other essential tools. This gap reduces its practicality for hotel-specific needs.

Edge: Exely.

Which Do Hoteliers Rate Higher: Exely or Orbitz?

Exely’s recent reviews reflect high satisfaction, with a 4.91/5 ease of use rating, 4.96/5 for customer support, and a 9.73/5 Net Promoter Score, based on 63 recent reviews in the past six months. Hoteliers highlight its effectiveness in increasing direct bookings and support quality.

Orbitz offers no recent reviews or ratings, making it impossible to gauge hotel satisfaction. Its lack of feedback diminishes confidence in its effectiveness or suitability.

Edge: Exely.

How Much Do Exely and Orbitz Cost?

Exely charges a straightforward base price of $200 per month, with no freemium tier, implementation fees, or hidden costs. This predictable pricing allows hotels to budget confidently for their investment.

Orbitz’s pricing details are not publicly available, and no trial or demo information is provided. This opacity complicates comparison and suggests it may not be tailored for individual hotel operators.

In summary, Exely’s transparent pricing model makes it a safer, more predictable investment.

What Type of Hotel Should Use Exely?

Hotels that should consider Exely include:

• Independent hotels seeking to enhance direct bookings and reduce OTA reliance.
• Boutique hotels aiming for a personalized booking experience.
• Chain hotels needing centralized rate management and marketing tools.
• Hotels targeting international guests, thanks to multi-lingual and multi-currency features.

Not ideal if:

• Your hotel primarily relies on third-party OTAs for bookings.
• You lack technical resources to manage advanced digital tools.
• Your property does not require online booking capabilities.

What Type of Hotel Should Use Orbitz?

Hotels that might benefit from Orbitz include:

• Large hotel groups seeking exposure across broad travel markets.
• Hotels with a focus on package deals involving flights or car rentals.
• Properties that want to be part of a travel marketplace rather than manage their own booking engine.

Not ideal if:

• You want to focus on increasing direct reservations.
• Your hotel operates in a niche or local market without extensive travel distribution needs.
• You prefer a dedicated booking engine with proven hotel-specific features.

Exely vs Orbitz: The Bottom Line for Hotels

Exely Booking Engine is a targeted, feature-rich platform designed specifically for hotels seeking to boost direct bookings and streamline operations. Its high user ratings, extensive integrations, and recent reviews make it the preferred choice for hoteliers aiming to grow revenue and improve guest experience.

Orbitz, while a major travel marketplace, lacks recent reviews, documented features, and hotel-specific functionality. Its absence of ratings or proven hotel support makes it unsuitable as a primary booking solution for hotel operators.

If your goal is a reliable, hotel-focused booking engine with active support and proven results, Exely is the clear winner. Orbitz may serve broader travel needs but falls short as a dedicated hotel booking platform.