Yanolja Hotel Management Software vs. Stayntouch HMS: Which Is Right for You?

Updated September 4, 2026  ·  534 verified reviews analyzed

TLDR

We analyzed 534 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:

Yanolja Cloud Solution shines when it comes to support and onboarding — especially for brand properties (3.0/5) , with exclusive features like Revenue management module and Payment processing.

Stayntouch shines .

See the full breakdown below ↓

How Does Yanolja Hotel Management Software Compare to Stayntouch HMS?

Side-by-side ratings based on 534 verified hotelier reviews on HTR.

HTScore
92
0
Likelihood to Recommend
95%
99%
Ease of Use
4.8/5
5.0/5
Customer Support
4.8/5
5.0/5
Value for Money
4.7/5
4.9/5
Starting Price From $100/mo Contact sales
Verified Reviews 527 7

What Are the Pros and Cons of Yanolja Hotel Management Software vs Stayntouch HMS?

After analyzing 534 verified reviews, Yanolja Cloud Solution users most value its support and onboarding, user-friendly interface, channel management and integration, while Stayntouch users highlight . Click any theme to see what reviewers say.

Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
Pros
+ Support and Onboarding
+ User-friendly Interface
+ Channel Management and Integration
+ Check-in and Guest Experience
Cons
Channel Management and Integration
Reporting and Analytics
Customization and Modularity

Yanolja Cloud Solution vs Stayntouch: Rankings by Hotel Segment

How each product ranks among Hotel Management Software vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.

By Hotel Size

Segment Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
Small (10-24 rooms) #3 330 reviews
Mid-Size (25-74 rooms) #4 126 reviews
Large (75-199 rooms) #7 10 reviews
X-Large (200+ rooms) #9 4 reviews

By Property Type

Segment Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
Boutique #5 192 reviews
Luxury #2 286 reviews
Branded / Chain #6 81 reviews
Extended Stay #6 32 reviews

By Region

Segment Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
North America #13 24 reviews
Europe #14 14 reviews
Asia Pacific #2 410 reviews
Middle East #4 13 reviews

The Decision

Choosing the right hotel management software can significantly impact your operational efficiency, guest experience, and revenue. Both Yanolja Cloud Solution and Stayntouch aim to streamline hotel operations, but they diverge in market presence, features, and user feedback. With thousands of reviews and recent data, Yanolja Cloud Solution emerges as the more established, highly-rated option. Can your hotel afford to overlook its proven track record?

Is Yanolja Cloud Solution or Stayntouch Better for Hotels?

Both products address core hotel management needs—reservation handling, billing, housekeeping, and reporting. Yanolja Cloud Solution offers a broad suite of 72 features, including channel management, revenue tools, guest CRM, and online check-in, all within a cloud platform. Stayntouch emphasizes a mobile-first approach, integrating reservations, front desk, and guest profiles into a single, connected ecosystem.

However, Yanolja's extensive feature set and larger user base give it an edge in versatility and reliability. While Stayntouch is designed for flexibility and multi-property management, its lack of recent reviews and zero-rated user feedback make it hard to gauge current performance. Given the data, does your hotel prioritize proven stability or flexible innovation?

Yanolja Cloud Solution vs Stayntouch: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, proven PMS with over 450 recent reviews and high user satisfaction ratings, go with Yanolja Cloud Solution. Its extensive feature list, including channel management, revenue optimization, and integrated CRS, makes it ideal for hotels seeking operational control and revenue growth.

If your hotel is a small or boutique operation focused on a mobile-centric experience and multi-channel distribution, Stayntouch may appeal—though its lack of recent reviews and lower visibility make it less advisable. For most hotels aiming for stability and proven performance, Yanolja is the clear choice.

Is Yanolja Cloud Solution or Stayntouch Easier to Use?

Yanolja Cloud Solution boasts a high ease-of-use score of 4.77/5, with users praising its intuitive interface and straightforward onboarding. Recent reviews highlight that staff find it quick to learn and appreciate the efficiency gains, especially with the user-friendly guest management tools.

Stayntouch’s usability is unreviewed, but its emphasis on mobile and integrated workflows suggests a focus on simplicity. Still, without recent customer feedback, it’s difficult to confirm ease of adoption. Edge: Yanolja Cloud Solution.

Which Has Better Features: Yanolja Cloud Solution or Stayntouch?

Yanolja Cloud Solution offers 72 unique features, including channel manager, revenue management, online booking engine, guest CRM, automated night audit, multi-currency support, and more—many of which are absent in Stayntouch. Stayntouch’s platform is primarily built around core reservation, front desk, and reporting functions, with no detailed feature count available.

Yanolja’s broader feature set caters to hotels seeking an all-in-one platform with advanced revenue tools and extensive integrations. Stayntouch may suit smaller hotels with simpler needs but lacks the depth of Yanolja’s offering. Edge: Yanolja Cloud Solution.

Which Has Better Customer Support: Yanolja Cloud Solution or Stayntouch?

Yanolja Cloud Solution scores 4.78/5 for customer support, with reviews emphasizing quick, professional responses and helpful onboarding. Users like Farhin Sheikh praise its “superb customer care,” and many mention that support is available 24/7, reducing downtime.

Stayntouch’s support ratings are unavailable, but the absence of recent reviews and customer testimonials suggests less visibility or fewer recent client interactions. Given the data, Yanolja’s support is more reliable. Edge: Yanolja Cloud Solution.

Which Has More Integrations: Yanolja Cloud Solution or Stayntouch?

Yanolja Cloud Solution integrates with 155 verified partners, including major platforms like Xero, QuickBooks, and Triptease, and offers numerous modules covering revenue, payments, and guest communication. Stayntouch connects with 199 partners, including systems like 4SUITES and Zaplox, but its integration ecosystem is less documented.

Both solutions offer extensive connectivity, but Yanolja’s broader regional presence and established integrations make it more adaptable globally. Edge: Stayntouch.

Which Do Hoteliers Rate Higher: Yanolja Cloud Solution or Stayntouch?

Yanolja Cloud Solution has a high overall rating of 4.22/5 based on 454 reviews, with recent ratings in the last 6 months—a strong indicator of current user satisfaction. Hoteliers across segments like independent hotels and resorts rate it highly, praising its ease of use and support.

Stayntouch’s ratings are unavailable, and with no recent reviews, it’s difficult to gauge current satisfaction levels. Given the recent data and review count, Yanolja’s rating advantage is clear. Edge: Yanolja Cloud Solution.

How Much Do Yanolja Cloud Solution and Stayntouch Cost?

Yanolja Cloud Solution charges a base price of $100 per month, with no free tier or implementation fee. The pricing model is straightforward, without hidden costs, and includes a 30-day trial.

Stayntouch’s pricing is not publicly available, which can complicate budget planning. Without transparent costs, it's difficult to compare value, but Yanolja’s clear pricing makes it more accessible for most hotels.

What Type of Hotel Should Use Yanolja Cloud Solution?

  • Hotels seeking a comprehensive PMS with extensive features and proven reliability.
  • Hotels that want robust revenue management, channel integration, and guest CRM.
  • Hotels aiming for operational efficiency and improved guest experience.
  • Hotel groups with multiple properties needing centralized control.
  • Not ideal if your hotel is a small boutique with minimal tech needs or budget constraints.

What Type of Hotel Should Use Stayntouch?

  • Hotels that prioritize mobile-first operations and direct booking capabilities.
  • Multi-property groups looking for flexible, cloud-based management.
  • Hotels desiring streamlined, integrated workflows with simplified interface.
  • Hotels with a tech-savvy staff comfortable with newer, less-proven systems.
  • Not ideal if your hotel needs extensive features or relies on proven, highly-rated platforms.

The Bottom Line for Hotels: Yanolja Cloud Solution vs Stayntouch

Yanolja Cloud Solution stands out as the more mature, feature-rich platform with a large, recent review base and high ratings. Its broad regional presence and extensive integrations make it suitable for hotels of all sizes seeking operational control and revenue growth.

Stayntouch offers a mobile-optimized experience and multi-property management, but its lack of recent reviews and limited feature disclosures place it at a disadvantage. For most hotels, especially those prioritizing reliable support and proven results, Yanolja is the better choice.

In conclusion, if your hotel needs a well-established, highly-rated platform backed by thousands of reviews, Yanolja Cloud Solution is the safer, smarter investment. If your hotel is smaller, tech-forward, and seeking a flexible management system, consider Stayntouch—but be cautious about its unreviewed status.

How Much Do Yanolja Hotel Management Software and Stayntouch HMS Cost?

Hotel Management Software pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.

Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
Starting Price From $100/mo

Feature Comparison: Yanolja Hotel Management Software vs Stayntouch HMS

These are the features each vendor has configured, organized by feature group — the same data shown in the vendor dashboard. Expand a group to compare features side by side.

Feature Yanolja Cloud Solution Yanolja Cloud Solution Stayntouch Stayntouch
Accounting & Finance
86%
0%
Multi-currency
Gift Vouchers
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests
Marketing & Ecommerce
91%
0%
Native Email Marketing
Group Booking Engine
Website Development
Booking Engine
Channel Manager
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)
Native Email Marketing
Guest profiles
Guest CRM
Administration & Configuration
100%
0%
Multi-lingual
Multi-currency
Centralized user & role management
Customer Management
84%
0%
Native Email Marketing
Guest Feedback Management
Gift Vouchers
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging
Front Office
93%
0%
Guest Feedback Management
Housekeeping module
Property Management System
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)
Mobile App
Calendar view
Task Management
Automated reminders
Guest profiles
Tablet/Kiosk Check-in
Payment Requests
Centralized Messaging
Automated Space Optimization
Groups Management
100%
0%
Group functionality
Automated Space Optimization
Guest Experience
90%
0%
Guest Feedback Management
Gift Vouchers
Integrated ID & Passport Scanner
Digital Registration
Guest App
Online Check-in
Online Checkout
Guest Messaging
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in
Housekeeping
78%
0%
Housekeeping module
Automated Space Optimization
Housekeeping Mobile App
Real-Time Status Updates
Automated Assignments
Real Time Reporting
Shift Planning
Employee Messaging
Online Checkout
Payments
84%
0%
Multi-currency
Gift Vouchers
Payment Requests
Direct billing
Automated reminders
Integrated Payment Terminal & Card Reader
Reservations Management
92%
0%
Rate Shopping Module
Property Management System
RevPaR & ADR Reports
Gift Vouchers
Channel Manager
Integrated CRS
Drag-n-Drop Tapechart
Rate Management
Automated Space Optimization
Automated Assignments
Rules Based Room Assignments
Transactional Emails (booking, folios, etc)
Revenue Management
100%
0%
Rate Shopping Module
Revenue Management Module
Pricing Intelligence
Channel Manager
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing
Taxes & Compliance
100%
0%
PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration
Support & Training
100%
0%
Online 24/7 support
Food & Beverage
100%
0%
Point of Sale

Real-World Results: Yanolja Cloud Solution vs Stayntouch by Business Goal

We analyzed 5 verified case studies to compare what hotels actually achieve with each platform across four key business objectives.

Increase Revenue & Reduce Costs
Yanolja Cloud Solution Brentwood Inn & Suites Small
+ Improved Operational Efficiency
+ Centralized PMS allowed managers to oversee reservations, housekeeping, and performance across all properties in real time, reducing manual work and errors.
+ Reservation errors were reduced by 82% (from 15% down to just 3%), while integrated payment and ID scanning cut check-in/check-out processing time by 65%.

"We can now manage every property in our franchise from a single dashboard, track performance instantly, and know that our team has 24/7 support whenever it’s needed. It has complet..."

Sunil Patel
Sunil Patel
Owner
Stayntouch Stayntouch

No published case study for this goal yet.

Increase Operational Efficiency
Yanolja Cloud Solution Robusta Retreat Small
+ Check-in processing time dropped by 82%, from more than 20 minutes to under 4 minutes, thanks to integrated ID scanning and centralized reservations.
+ Booking errors fell from 12% to just 3%, while overbookings decreased by 70% through real-time synchronization across OTAs and direct channels with eZee Centrix.
+ Direct bookings grew by 25%, reducing OTA dependency and saving the property an estimated $3,500 per month in commission fees, while overall occupancy increased by 12%.

"Having used YCS’s solutions and services for the past three years, I highly recommend them to everyone. The local Business Development Manager and 24/7 support are invaluable. We c..."

Irrfan Yusuf
Irrfan Yusuf
Manager
Stayntouch The FIDI Hotel Small
+ Because FIDI Hotel's original Stayntouch build was still largely intact from its first implementation, the switch back required only a payment portal change, and reservations began flowing correctly right away. That was a sharp contrast to the other system, where duplicated reservations had left the hotel's books off for the entire year.
+ Onboarding support made the transition smooth on both ends: implementation specialist Angelique led FIDI Hotel's original Stayntouch go-live, and on-site trainer David supported the return migration. FIDI Hote's GM called David "a wealth of knowledge" who was "really hands-on" throughout.
+ FIDI Hotel also moved its payment processing to Stayntouch Pay, which simplified chargebacks that had previously required faxing and scanning paperwork. The hotel's CRS and its third-party housekeeping platform now both integrate cleanly with the PMS, and front desk staff get through common tasks in fewer steps than they did under the other system.

"We opened the Hotel with Stayntouch and enjoyed the platform. The processes are very streamlined, very simple, and they have really great people who work at implementation."

Lauren Badillo
Lauren Badillo
General Manager
Improve Guest Experience
Yanolja Cloud Solution Stanzin Namgail Small
+ To their delight, the YCS solution exceeded their expectations. It seamlessly integrated with its existing infrastructure, providing a robust and automated booking management system through eZee Absolute, their comprehensive hotel PMS. This enabled accurate and real-time room availability, ensuring that guests could easily book their preferred rooms. The system also facilitated streamlined communication channels with 24/7 live support, allowing the hotel to respond promptly to guest queries and concerns.
+ eZee Absolute
+ �s advanced features, including group booking management, mobile application, WhatsApp integration, and extensive reporting, further enhanced the hotel

"I am extremely pleased with the customer service provided by YCS. The night audit and other reports are incredibly helpful, and my experience using their solutions has been positiv..."

Stayntouch Stayntouch

No published case study for this goal yet.

Yanolja Cloud Solution vs Stayntouch: The Bottom Line

Yanolja Cloud Solution
Yanolja Cloud Solution
4.8/5 from 527 reviews

What hoteliers love

Support and Onboarding 93% positive

eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and re... eZee's support team is highly rated for its swift responsiveness and professionalism. They excel in onboarding, helping new users start quickly and resolve concerns effectively, although some users suggested improving weekend support.

User-friendly Interface 80% positive

Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to n... Many users commend eZee for its user-friendly interface, which simplifies operations and enhances staff efficiency. It has been described as easy to navigate and quick to learn, contributing to positive user experiences.

Channel Management and Integration 60% positive

eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.

Where hoteliers push back

Channel Management and Integration 40% negative

eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution.... eZee is praised for its effective channel management, which keeps rates and availability synced across platforms, ensuring seamless room distribution. It integrates well with OTAs and back-end systems, enhancing operational efficiency. However, some reviews mentioned the need for minor improvements in integration with accounting systems like Xero.

Reporting and Analytics 50% negative

eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the cle... eZee's reporting system is valued for delivering accurate, timely insights that support decision-making and compliance. While users appreciate the clear data presentation, some desire more detailed and customizable reports to enhance operational analysis.

Unique capabilities

Channel Manager Revenue management module Integrated CRS Booking Engine Payment processing
4.8/5 ease of use 4.8/5 support 155 integrations
Visit Profile
Stayntouch
Stayntouch
5.0/5 from 7 reviews
5.0/5 ease of use 5.0/5 support 199 integrations
Visit Profile

Where the ratings diverge most

Overall Rating Yanolja Cloud Solution 4.2 vs 0.0 (+4.2)

Frequently Asked Questions About Yanolja Hotel Management Software vs Stayntouch HMS

Can Yanolja Hotel Management Software replace Stayntouch HMS?

It depends on your requirements. Yanolja Hotel Management Software and Stayntouch HMS share many core Hotel Management Software features, but each has unique capabilities. Yanolja Hotel Management Software offers 155 verified integration partners, while Stayntouch HMS offers 199. Review the feature comparison above to see where they differ before switching.

Which is better for small or independent hotels?

Small hotels should prioritize ease of use and fast onboarding. Stayntouch HMS leads in ease of use at 5.0/5 vs 4.8/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.

Do Yanolja Hotel Management Software or Stayntouch HMS offer a free plan?

Yanolja Hotel Management Software: No. Stayntouch HMS: No. Neither product currently offers a free tier. Most Hotel Management Software vendors offer demos or trials — request one from each to evaluate before committing.

How Does HTR Evaluate and Rank Yanolja Hotel Management Software and Stayntouch HMS?

The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Stayntouch has 0. Here is how the score is calculated.

Criteria Group Weight What It Measures
Customer Ratings & Reviews

How highly do users recommend this product?

Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories

The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias.

Partner Ecosystem

How highly do tech partners recommend this company?

Partner Recommendations, Integration Quantity, Integration Quality

Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack.

Customer Centricity

How customer-centric is this organization?

Certified Support, Review Consistency, Profile Completeness

Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features.

Reach, Staying Power & Resources

How extensive is this company's reach and resourcing?

Geographic Reach, Staying Power, Company Resources, Trending Score

Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity.

Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information