The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
Hop Software shines , with exclusive features like Revenue management module and Payment processing.
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
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| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Hop Software users highlight . Click any theme to see what reviewers say.
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Ease of use and user-friendly interface
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Reliability and efficiency improvements
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Integration and real-time synchronization
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POS system performance
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Reporting and analytics enhancements
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Advanced features request
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Mobile application performance
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How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
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| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
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| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
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| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing the right property management system (PMS) is critical for your hotel's operations, guest satisfaction, and revenue. Yanolja Property Management System by Yanolja Cloud Solution and Hop PMS by Hop Software aim to streamline these aspects but do so through different approaches and feature sets. While Yanolja offers an on-premise, highly rated platform with extensive integrations, Hop provides a cloud-based, all-in-one solution with a focus on affordability and simplicity. Which one aligns better with your hotel's needs?
Yanolja Cloud Solution boasts a high score of 91.84 on HotelTechReport, with over 660 reviews, indicating broad user confidence. Conversely, Hop PMS has no reviews or ratings available, making it a less proven option in the marketplace. Both aim to streamline hotel operations, but Yanolja's extensive features and established reputation give it a clear advantage.
Yanolja is an on-premise system that emphasizes integration and control, suitable for hotels seeking data security and independence from the internet. Hop, being cloud-based, prioritizes ease of access and affordability, but its lack of user feedback limits confidence in its reliability. Are you prioritizing proven performance or a potentially more flexible, budget-friendly option?
If your hotel needs a trusted, feature-rich platform with proven reliability and deep integrations, go with Yanolja Cloud Solution. Its high review count and recent positive feedback show it’s trusted by a diverse client base, including resorts, hostels, and boutique hotels.
If your hotel operates on a tight budget or requires a straightforward, easy-to-implement cloud solution with basic features, Hop could be appealing. However, with no reviews or ratings, the risk of underperformance or lack of support makes it less suitable for hotels seeking a dependable PMS.
Yanolja’s ease-of-use rating is an impressive 4.77/5, with reviews highlighting its intuitive interface and quick staff onboarding. Its user-friendly design has helped hotels of various sizes adopt the platform smoothly, supported by a 4.71/5 onboarding score and dedicated support team.
In contrast, Hop PMS has no publicly available ratings or user reviews, making it impossible to assess its usability. The absence of feedback suggests that its user experience remains unverified in real-world hotel settings.
Edge: Yanolja Cloud Solution.
Yanolja offers a single proprietary feature—its on-premise deployment—allowing full control over data and operations. Hop, however, provides 31 features, including a channel manager, booking engine, revenue management, integrated CRS, payment processing, guest CRM, online check-in, and more, making it a comprehensive cloud platform.
While Hop’s extensive feature set might cater to hotels seeking an all-in-one SaaS solution, Yanolja’s unique on-premise deployment ensures control and reliability, especially for hotels with specific security requirements. The choice depends on whether you value a feature-rich cloud system or a dedicated on-premise solution.
Edge: Hop Software.
Yanolja’s customer support scores a remarkable 4.79/5, with reviews praising the dedicated, helpful support team that assists during migration and daily operations. Its support has been described as prompt, polite, and critical to user satisfaction.
Hop PMS lacks any publicly available support ratings or reviews, making it difficult to assess support quality. The absence of feedback raises concerns about ongoing assistance and responsiveness.
Edge: Yanolja Cloud Solution.
Yanolja connects to 157 verified partners, including major channel managers, accounting software, and revenue tools. It shares four integrations with Hop, which only offers seven verified partners, such as WuBook, GuestRevu, and RoomPriceGenie.
The broader and more established partner network of Yanolja allows for greater flexibility and customization, reducing manual work and potential errors. If integrations are a priority, Yanolja’s extensive ecosystem clearly outperforms Hop.
Edge: Yanolja Cloud Solution.
Yanolja’s high overall rating of 4.25/5 is backed by 662 reviews, with recent feedback emphasizing ease of use, support, and operational improvements. Hotels across segments, from independent properties to resorts, rate it highly, especially in usability and value.
Since Hop has no reviews, it cannot be rated or compared by hoteliers. The lack of feedback diminishes confidence in its performance and user satisfaction.
Edge: Yanolja Cloud Solution.
Yanolja’s pricing starts at $100/month with no hidden fees, offering a straightforward subscription model. Hop PMS does not publicly disclose pricing, making budget estimation difficult.
Given the transparent pricing of Yanolja, your hotel can plan accurately, whereas Hop’s unknown costs might lead to surprises or hidden expenses.
Not ideal if you prefer a purely cloud-based solution or have minimal technical staff.
Not ideal if you require extensive integrations, proven user feedback, or advanced reporting.
Yanolja is a well-established, highly rated PMS with proven reliability, extensive integrations, and strong support. Its on-premise deployment appeals to hotels prioritizing data control and operational stability.
Hop offers a broad feature set in a cloud environment, promising affordability and simplicity. However, without reviews or user feedback, its performance and support remain unverified.
If your hotel values proven performance, broad integrations, and trusted support, Yanolja is the clear choice. If you’re looking for a low-cost, straightforward cloud solution and are willing to accept the risk of less validation, Hop might suit your needs.
In conclusion, for most hotels, especially those seeking confidence backed by extensive user feedback, Yanolja Property Management System stands out as the more reliable and feature-rich option.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
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| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Property Management System and Hop PMS share 0 features. Here are the key differences — features one has that the other lacks.
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| Booking Engine | ||
| Channel Manager | ||
| EPoS | ||
| Integrated CRS | ||
| On premise | ||
| Payment processing | ||
| Revenue management module |
Showing top differences. 20 more features differ between these products.
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Hop PMS share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Hop PMS offers 7. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Hop PMS: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Hop Software has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
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| Customer Ratings & Reviews |
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How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
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How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
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How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
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How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
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