The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
We analyzed 816 verified hotelier reviews, compared feature sets, pricing, and real-world case studies to break down where each platform delivers. The right choice depends on your property type and priorities:
Yanolja Cloud Solution shines in ease of use and customer support — especially for brand properties (3.0/5) , with exclusive features like On premise.
Acigrup shines .
Side-by-side ratings based on 816 verified hotelier reviews on HTR.
| HTScore |
|
|
| Likelihood to Recommend |
|
|
| Ease of Use |
|
|
| Customer Support |
|
|
| Value for Money |
|
|
| Starting Price | From $100/mo | Contact sales |
| Verified Reviews | 816 | 0 |
After analyzing 816 verified reviews, Yanolja Cloud Solution users most value its ease of use and user-friendly interface, reliability and efficiency improvements, integration and real-time synchronization, while Acigrup users highlight . Click any theme to see what reviewers say.
|
|
Acigrup |
|---|---|
| Pros | |
|
+
Ease of use and user-friendly interface
▾
|
|
|
+
Reliability and efficiency improvements
▾
|
|
|
+
Integration and real-time synchronization
▾
|
|
|
+
POS system performance
▾
|
|
| Cons | |
|
−
Reporting and analytics enhancements
▾
|
|
|
−
Advanced features request
▾
|
|
|
−
Mobile application performance
▾
|
|
How each product ranks among Property Management Systems vendors for different property sizes, types, and regions — based on verified reviews from hoteliers in each segment.
By Hotel Size
| Segment |
|
Acigrup |
|---|---|---|
| Small (10-24 rooms) ▾ | #2 492 reviews | — |
| Mid-Size (25-74 rooms) ▾ | #6 174 reviews | — |
| Large (75-199 rooms) ▾ | #10 14 reviews | — |
| X-Large (200+ rooms) | #37 1 reviews | — |
By Property Type
| Segment |
|
Acigrup |
|---|---|---|
| Boutique ▾ | #3 264 reviews | — |
| Luxury ▾ | #2 416 reviews | — |
| Branded / Chain ▾ | #5 131 reviews | — |
| Extended Stay ▾ | #5 41 reviews | — |
By Region
| Segment |
|
Acigrup |
|---|---|---|
| North America ▾ | #16 45 reviews | — |
| Europe ▾ | #26 16 reviews | — |
| Asia Pacific ▾ | #1 635 reviews | — |
| Middle East ▾ | #3 15 reviews | — |
Choosing the right property management system (PMS) hinges on your hotel’s specific needs for control, integration, and support. Both Yanolja Cloud Solution and Acigrup aim to streamline operations but diverge significantly in market presence, features, and user feedback. Yanolja’s on-premise system offers a full suite of features backed by a large, recent review base, while Acigrup remains largely unreviewed and less established. Which product better aligns with your hotel’s scale and operational complexity?
Yanolja Cloud Solution has a proven track record with over 662 reviews, a 4.25/5 overall rating, and a 91.8/100 score on HotelTechReport. Its recent reviews from a diverse set of hotel types underscore its reliability and ease of use, especially in regions like North America, Europe, and Asia Pacific. Conversely, Acigrup has no recent reviews, a zero rating, and no publicly available user feedback, making it difficult to assess its true performance or reliability. Do you want a product with proven success and customer satisfaction backed by recent data?
Yanolja’s system excels in integrations, offering over 157 verified partners, including Xero, QuickBooks, and RevControl, facilitating a connected operational environment. Acigrup, on the other hand, currently has no verified partners or integrations, limiting its ability to connect with other systems you might already use. Would you prefer a PMS that can grow alongside your tech stack with proven integrations?
While Yanolja’s system is praised for its user-friendly interface, onboarding, and dedicated support team, Acigrup’s offerings are unverified in these areas, creating uncertainty. The detailed reviews for Yanolja mention staff training, quick adoption, and responsive support, whereas Acigrup has no such feedback. Are you comfortable with a vendor that has a solid reputation and recent customer validation?
If your hotel requires a scalable, well-supported PMS with extensive integrations, choose Yanolja Cloud Solution. Its high review count, recent positive feedback, and global presence make it a safer choice for hotels seeking reliable, full-featured management.
If your hotel is smaller, with basic needs or a tight budget, and you are willing to accept the risk of limited support and unknown features, Acigrup may be worth exploring. However, given the lack of recent reviews or proven customer satisfaction, Yanolja offers a more certain path to operational efficiency.
For hotels prioritizing control and security, Yanolja’s on-premise system provides local data management without relying on internet connectivity. Acigrup’s offerings are less clearly defined but may appeal if your hotel prefers a less centralized approach or is in early-stage evaluation.
Yanolja’s ease of use is rated 4.77/5, with reviews highlighting its intuitive interface, straightforward reservation handling, and quick staff onboarding. Users appreciate the dedicated support team and the seamless migration process, giving it a notable edge in staff adoption and daily operations.
Acigrup has no available ratings or reviews, so its ease of use remains unverified. Without user feedback, it’s impossible to determine how intuitive or friendly the platform is, nor how difficult onboarding might be.
Edge: Yanolja Cloud Solution.
Yanolja stands out with its on-premise deployment, a feature not offered by Acigrup, providing full local control over your data and operations. Its system includes reservations, billing, housekeeping, and OTA management, with the added benefit of real-time synchronization and robust integration options.
Acigrup’s feature set is not detailed or verified, but it lacks the verified features and integrations that make Yanolja a comprehensive platform. The absence of shared or unique features in the data suggests it may not match Yanolja’s breadth or depth.
Edge: Yanolja Cloud Solution.
Yanolja’s customer support is highly rated at 4.79/5, with reviews praising its helpful, dedicated team and smooth onboarding process. Clients mention support responsiveness and the availability of tutorials, which facilitate staff training and issue resolution.
In contrast, Acigrup has no publicly available reviews or ratings, leaving its support quality unverified. Without recent feedback, it’s impossible to assess whether its support meets the standards necessary for busy hotel operations.
Edge: Yanolja Cloud Solution.
Yanolja integrates with 157 verified partners, including major platforms like Xero, QuickBooks, and Profitroom. This extensive network allows your hotel to automate accounting, marketing, and revenue management, ensuring a connected operational flow.
Acigrup has no verified integrations, limiting its ability to connect with other systems or automate workflows. The lack of integration options could result in manual data entry or fragmented management.
Edge: Yanolja Cloud Solution.
Yanolja’s recent reviews reflect a 4.3/5 rating from 611 reviews, with hotel segments such as resorts and boutique hotels expressing satisfaction. Its overall 96% likelihood to recommend confirms high user approval, especially among hotels with complex operations.
Acigrup, with no recent reviews or ratings, cannot be confidently rated or compared. Its lack of feedback prevents a meaningful assessment.
Edge: Yanolja Cloud Solution.
Yanolja’s base price is $100/month, with no free trial, freemium, or implementation fees. Pricing details for Acigrup are not available, which could indicate custom pricing or a lack of transparency.
Given the clarity of Yanolja’s pricing, your team can budget accordingly; Acigrup’s opaque pricing model adds uncertainty.
Yanolja Cloud Solution offers a highly rated, well-supported, and integrated PMS that suits hotels of all sizes, especially those looking for proven reliability and extensive features. Its recent reviews and large user base confirm its effectiveness across various hotel segments, making it the clearer choice.
Acigrup remains unreviewed and unverified, with no recent data to support its performance or support quality. If you prioritize security, integration, and user validation, Yanolja is the safer bet.
For hotels that need a dependable, full-featured PMS with global reach and ongoing support, Yanolja provides a clear advantage. Smaller properties or early-stage hotels might consider Acigrup cautiously, knowing the lack of recent feedback leaves many questions unanswered.
Property Management Systems pricing is rarely straightforward. Here is what we know from each vendor's public pricing data. Always request a custom quote for your property size.
|
|
Acigrup | |
|---|---|---|
| Starting Price | From $100/mo | — |
According to HTR's product database, Yanolja Property Management System and Hospitality Software share 0 features. Here are the key differences — features one has that the other lacks.
| Feature |
|
Acigrup |
|---|---|---|
| On premise |
What hoteliers love
Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simp... Many reviews highlight the system's user-friendly design, making it accessible for new staff and ensuring quick adoption. The intuitive interface simplifies daily operations, particularly in reservations and billing workflows.
Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The plat... Yanolja is commended for its reliability, with users noting it as a robust, stable system that improves departmental efficiency and accuracy. The platform's support in streamlining both front office and revenue management is particularly valued.
Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time up... Users praise Yanolja for its seamless integration of PMS, Channel Manager, POS, and Booking Engine, enabling efficient operations through real-time updates that prevent overbookings and ensure inventory accuracy. The integration notably simplifies reservation handling and outlet billing.
Where hoteliers push back
While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better moni... While the system excels in operational efficiency, users frequently request more advanced reporting options and customizable dashboards to better monitor performance and support decision-making processes.
Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and... Certain advanced features, such as WhatsApp invoicing and deeper CRM integration, are anticipated by users to further enhance guest communication and operational efficiency.
Unique capabilities
Where the ratings diverge most
It depends on your requirements. Yanolja Property Management System and Hospitality Software share many core Property Management Systems features, but each has unique capabilities. Yanolja Property Management System offers 157 verified integration partners, while Hospitality Software offers 0. Review the feature comparison above to see where they differ before switching.
Small hotels should prioritize ease of use and fast onboarding. Yanolja Property Management System leads in ease of use at 4.8/5 vs 0.0/5. Look for transparent pricing and a trial or demo option. Filter reviews on each product page by property size to hear from hotels like yours.
Yanolja Property Management System: No. Hospitality Software: No. Neither product currently offers a free tier. Most Property Management Systems vendors offer demos or trials — request one from each to evaluate before committing.
The HT Score is a composite ranking that considers 4 criteria groups and over a dozen variables to help hoteliers objectively compare hotel technology products. Yanolja Cloud Solution has an HT Score of 92 and Acigrup has 0. Here is how the score is calculated.
| Criteria Group | Weight | What It Measures |
|---|---|---|
| Customer Ratings & Reviews |
|
How highly do users recommend this product? Ratings Score, Review Volume, Share of Voice, Review Depth, Review Recency, Success Stories ▾ The most heavily weighted factor. Analyzes average satisfaction ratings (likelihood to recommend, ease of use, support, ROI), total review count relative to category peers, review recency (at least 20 reviews in the trailing 6 months), and share of voice across unique hotel clients to detect selection bias. |
| Partner Ecosystem |
|
How highly do tech partners recommend this company? Partner Recommendations, Integration Quantity, Integration Quality ▾ Evaluates partner recommendations as expert votes of confidence, the number of verified integrations, and ecosystem quality — the average HT Scores of integration partners. Products with higher-quality integration ecosystems are more likely to deliver a connected tech stack. |
| Customer Centricity |
|
How customer-centric is this organization? Certified Support, Review Consistency, Profile Completeness ▾ Assesses whether the company has earned HTR Customer Support Certification, maintains consistent review collection over time (an indicator of feedback-driven culture), and keeps product profiles complete with capabilities, screenshots, pricing, and features. |
| Reach, Staying Power & Resources |
|
How extensive is this company's reach and resourcing? Geographic Reach, Staying Power, Company Resources, Trending Score ▾ Measures global presence (countries and regions served), years in business as a stability proxy, team headcount as a resource proxy, and a trending score based on trailing-twelve-month buyer inquiries, reviews, partner recommendations, and press activity. |
Customer ratings and reviews are by far the most important factor in the HT Score algorithm. HTR does not accept payment for higher rankings. All reviews are verified — only hotel industry practitioners with confirmed affiliations can submit ratings. View full HT Score methodology →
Product recommendations advisor